Hey folks,
TL;DR: Can’t fully turn off my computer, how can I find out what causes this, I suspect the GPU?
I am pretty new to Manjaro, coming from Linux Mint hoping a newer Kernel would fix my issue but unfortunately it didn’t so far.
I’ve been silently reading on this issue for about 10 months now. I’ll try to explain what I think is going on.
Last year I got myself a new computer(I’ll list the components below) and I’m pretty happy about how everything works except for the fact that I can’t shut that thing down. Sleep mode works well and it’s what I use 99% of the time now. I can reboot without any issues and every once in a while I try to shutdown and it looks good in the beginning, like a shutdown is supposed to look, and the screens turn dark but then the computer remains running. In this state I am totally locked out, I can only force turn off the system by pressing and holding the power button.
This is not a Manjaro issue but I decided to stay with Manjaro so this is why I am asking for advice here.
I had the same issue with a pretty old default Kernel on Linux Mint and the issue slightly changed in the meantime.
I did a lot of research on this and I am very sure that my issue is highly related to this:
https://bbs.archlinux.org/viewtopic.php?id=289227
I too had rebootloops at some point but now it’s just a system that becomes unresponsive during shutdown. The guy in that thread apparently solved that problem with a specific Kernel version so that’s why I think this issue is about the Kernel.
Unfortunately I can’t even prove or determine that this is my issue because I lack troubleshooting skills on Manjaro, especially when I have to dive that deep.
While I would love an instant solution I mostly came here for troubleshooting advice.
I know there are logfiles about the activities during the shutdown process as I have seen them on other forums. Can anyone help me how to find these logfiles?
I am so sure it’s something about the GPU but of course that’s just an assumption based on issues other people had, so I really would like more information.
I’m running a pretty much up to date Manjaro with the Kernel Version 6.9.5-1, KDE 6
These are the components in use:
CPU:
AMD Ryzen 7 7700X
GPU:
16GB PowerColor Radeon RX 7800 XT Red Devil
Mainboard:
ASRock B650M PRO RS AM5
Cooler:
Endorfy Fortis 5 Cooler
SSD
2TB Lexar NM790
RAM
32GB (2x 16GB) G.Skill Flare EXPO X5 DDR5-6000 DIMM
PSU:
750 Watt be quiet! Pure Power 12 M Modular 80+ Gold
Oh and I hate to admit this but as part of troubleshooting I tried Windows 10 as well and everything worked fine there, so I am confident that it’s not a faulty piece of hardware.
Kind regards
kismet