About a year ago I got a AMD Radeon 7800 XT(the PowerColor Red Devil version) and since then I am unable to shutdown my system properly. I tried different distros but mainly Manjaro and different kernels for Manjaro but the issue persists. Different kernels sometimes lead to different behavior during shutdown, sleep or restart though, so it seems to be an issue related to the kernel. I even installed Windows for testing purposes and with Windows everything works so I don’t think it an issue with faulty hardware.
It feels very much like the issue described here and it seems like there has been a fix for the arch kernel: https://bbs.archlinux.org/viewtopic.php?id=289227
I already asked for help here and gathered info and tried different things:
So I hope this doesn’t count as a repost but since it looks more and more like a kernel issue I am asking for help again in this specific section.
I am currently on the latest 6.11 kernel and my issue still persists.
Sleep and reboot works fine so I have workarounds but I would really love to be able to shutdown the system.
How can I file an issue or so for this? I feel like there is a fix already, just not in the kernels I am using. I am far from being a developer so I have no idea how to build and test this on my own.
I’ve noticed that there is a newer post too so I’m gonna bump it also. Unfortunately the issue persists on newest (09.10.2024) Manjaro KDE on all kernel versions I’ve tried. I’m bumping this post in hope of a fix.
The issue does not only affect the 7800XT
My specs below
R5 7600
AsRock B650m Pro RS
AMD RX 7900XTX Reference
I do believe that I have the same issue. I have tried to shutdown with “Start with an empty session” but it yields to the same result.
systemctl poweroff
results in the same behaviour as going to the shutdown option in Plasma, that is, DE closes itself, screens go blank, then output from the GPU stops. The PC stays in a hung up state indefinitely without an output.
The GPU in Manjaro Settings Manager is listed under “Unknown device name (ATI Technologies Inc)”
Restarting and sleep works normally.
Here is an excerpt from journal logs (journalctl --boot=-1 --no-pager and journalctl --boot=-1 --no-pager | grep watchdog)
After the system hang I’ve innitiaded a reboot with a mobo reset switch. System does not respond to REISUB or REISUO while in the hanged state.
I ran into the KDE issues of the non-functioning reboot/shutdown buttons as well and since I tinkered around with my issue a LOT in the past two weeks I thought I broke something and it was driving me nuts until I found the already mentioned fix for that.
Regarding the shutdown hang, I just now, like 5 minutes ago, FINALLY found the solution for me. Someone suspected it not being an issue with kernel and GPU but maybe an issue with mainboard and BIOS, so I did a BIOS update and fiddled around with the settings there (again) and now my system works as intended. The shutdown hang is fixed in a way that works for me.
I had to disable Wake on LAN capabilities and fastboot. Especially the Wake on LAN makes sense for me since it keeps PCIe devices provided with power to be able to listen to WoL signals.
For me luckily the case is closed now.
@LunarOracle since we have the same Mainboard, I recommend you to try the same, BIOS update to 3.08, disable fastboot and under ACPI settings most of the settings should already be disabled but one about PCIE power is enabled by default, I disabled that.
I can confirm, disabling Deep Sleep in S4 & S5 and options related to it fixed the issue.
Much appreciated! What a fruitful coincidence that we have the same mainboard