problem is described here
Please copy the description to your post, and expand on it as much as possible. Include everything that you’ve done to try and fix the issue, along with full system information, and logs. Thanks.
As it stands, this thread will likely not attract much attention.
2 Likes
what other command output/log should i add?
i’ve done nothing to try and fix the issue other than searching the forums - the journal log doesn’t seem helpful, but i don’t really know what to look for
system won’t shutdown/poweroff
KDE Plasma Version: 6.0.5
KDE Frameworks Version: 6.3.0
Qt Version: 6.7.1
Kernel Version: 6.9.5-1-MANJARO (64-bit)
Graphics Platform: X11
shutting down the system results in a blank screen with a cursor - keyboard appears to be dead
inxi --admin --verbosity=8 --filter --no-host --width
System:
Kernel: 6.9.5-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.1.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.9-x86_64
root=UUID=bb1d3d93-e1ee-4b58-94bc-d9b9b6f183a1 rw
resume=UUID=365557ba-d129-4798-90eb-91ecda0db65d udev.log_priority=3
nowatchdog
Desktop: KDE Plasma v: 6.0.5 tk: Qt v: N/A info: frameworks v: 6.3.0
wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
Type: Desktop Mobo: Micro-Star model: B450 TOMAHAWK MAX (MS-7C02) v: 1.0
serial: <superuser required> uuid: <superuser required> UEFI: American
Megatrends LLC. v: 3.B0 date: 05/12/2021
Battery:
Message: No system battery data found. Is one present?
Memory:
System RAM: total: 16 GiB available: 13.57 GiB used: 2.89 GiB (21.3%)
Message: For most reliable report, use superuser + dmidecode.
Array-1: capacity: 128 GiB slots: 4 modules: 2 EC: None
max-module-size: 32 GiB note: est.
Device-1: Channel-A DIMM 0 type: no module installed
Device-2: Channel-A DIMM 1 type: DDR4 detail: synchronous unbuffered
(unregistered) size: 8 GiB speed: 3200 MT/s volts: note: check curr: 1
min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: G.Skill
part-no: F4-3200C16-8GVGB serial: N/A
Device-3: Channel-B DIMM 0 type: no module installed
Device-4: Channel-B DIMM 1 type: DDR4 detail: synchronous unbuffered
(unregistered) size: 8 GiB speed: 3200 MT/s volts: note: check curr: 1
min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: G.Skill
part-no: F4-3200C16-8GVGB serial: N/A
PCI Slots:
Permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: AMD Ryzen 5 3400G with Radeon Vega Graphics bits: 64
type: MT MCP arch: Zen/Zen+ note: check gen: 1 level: v3 note: check
built: 2019 process: GF 12nm family: 0x17 (23) model-id: 0x18 (24)
stepping: 1 microcode: 0x8108109
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 384 KiB desc: d-4x32 KiB; i-4x64 KiB L2: 2 MiB desc: 4x512 KiB L3: 4 MiB
desc: 1x4 MiB
Speed (MHz): avg: 2083 high: 3700 min/max: 1400/3700 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1229 2: 1400
3: 3061 4: 1400 5: 1400 6: 3074 7: 3700 8: 1400 bogomips: 59223
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb
cpuid cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c
flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf
lahf_lm lbrv lm mca mce misalignsse mmx mmxext monitor movbe msr mtrr
mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae pat
pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
pfthreshold pge pni popcnt pse pse36 rapl rdrand rdseed rdtscp rep_good
sep sev sev_es sha_ni skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2
sse4a ssse3 succor svm svm_lock syscall tce topoext tsc tsc_scale
v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt xgetbv1 xsave xsavec
xsaveerptr xsaveopt
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: reg_file_data_sampling status: Not affected
Type: retbleed mitigation: untrained return thunk; SMT vulnerable
Type: spec_rstack_overflow mitigation: Safe RET
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; STIBP:
disabled; RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Picasso/Raven 2 [Radeon Vega Series / Radeon Mobile Series]
driver: amdgpu v: kernel arch: GCN-5 code: Vega process: GF 14nm
built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16 ports: active: HDMI-A-1
empty: DVI-D-1,HDMI-A-2,HDMI-A-3 bus-ID: 27:00.0 chip-ID: 1002:15d8
class-ID: 0300 temp: 44.0 C
Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 24.1.0
compositor: kwin_x11 driver: X: loaded: modesetting alternate: fbdev,vesa
dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93") monitors: <missing: xrandr>
Monitor-1: HDMI-A-1 model: BenQ EX2510 serial: <filter> built: 2020
res: 1920x1080 dpi: 90 gamma: 1.2 chroma: red: x: 0.651 y: 0.341 green:
x: 0.310 y: 0.631 blue: x: 0.145 y: 0.051 white: x: 0.314 y: 0.329
size: 544x303mm (21.42x11.93") diag: 623mm (24.5") ratio: 16:9
modes: 1920x1080, 3840x2160, 1680x1050, 1600x900, 1280x1024, 1440x900,
1280x800, 1152x864, 1280x720, 1024x768, 832x624, 800x600, 720x576,
720x480, 640x480, 720x400
EDID-Warnings: 1: parse_edid: unhandled CEA mode 96 2: parse_edid:
unhandled CEA mode 97
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast surfaceless: drv: radeonsi x11: drv: radeonsi
inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.1.1-manjaro1.1
glx-v: 1.4 direct-render: yes renderer: AMD Radeon Vega 11 Graphics
(radeonsi raven LLVM 17.0.6 DRM 3.57 6.9.5-1-MANJARO) device-ID: 1002:15d8
memory: 1.95 GiB unified: no
API: Vulkan v: 1.3.279 layers: N/A device: 0 type: integrated-gpu name: AMD
Radeon Vega 11 Graphics (RADV RAVEN) driver: mesa radv v: 24.1.1-manjaro1.1
device-ID: 1002:15d8 surfaces: xcb,xlib
Audio:
Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 27:00.1 chip-ID: 1002:15de class-ID: 0403
Device-2: Mark of the Unicorn M Series driver: cdc_acm,snd-usb-audio
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-1:2
chip-ID: 07fd:000b class-ID: 0a00 serial: <filter>
API: ALSA v: k6.9.5-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 1.0.7 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: f000 bus-ID: 22:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp34s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: noprefixroute scope: global broadcast: <filter>
IF-ID-1: azirevpn-us-nyc state: unknown speed: N/A duplex: N/A mac: N/A
IP v4: <filter> scope: global
IP v6: <filter> scope: global
Info: services: NetworkManager,systemd-timesyncd
WAN IP: <filter>
Bluetooth:
Message: No bluetooth data found.
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 9.1 TiB used: 2.2 TiB (24.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
model: WDS100T3XHC-00SJG0 size: 931.51 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 102000WD temp: 43.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 860 EVO 1TB
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT
ID-3: /dev/sdb maj-min: 8:16 vendor: Crucial model: CT2000MX500SSD1
size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 033 scheme: GPT
ID-4: /dev/sdc maj-min: 8:32 vendor: Samsung model: SSD 870 EVO 4TB
size: 3.64 TiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 3B6Q scheme: GPT
ID-5: /dev/sdd maj-min: 8:48 vendor: SanDisk model: SDSSDH32000G
size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 70RL scheme: MBR
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 905.34 GiB size: 890.05 GiB (98.31%) used: 14.84 GiB (1.7%)
fs: ext4 dev: /dev/nvme0n1p3 maj-min: 259:3 label: Root
uuid: bb1d3d93-e1ee-4b58-94bc-d9b9b6f183a1
ID-2: /archive raw-size: 1.82 TiB size: 1.79 TiB (98.42%)
used: 8.54 GiB (0.5%) fs: ext4 dev: /dev/sdd1 maj-min: 8:49 label: Archive
uuid: 1eb02be6-20af-4ad8-9e1b-d592992fab43
ID-3: /av raw-size: 3.64 TiB size: 3.58 TiB (98.40%) used: 1.87 TiB (52.3%)
fs: ext4 dev: /dev/sdc1 maj-min: 8:33 label: Media
uuid: 45c9271b-5cff-490c-bd91-37fc1c7ffeb7
ID-4: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 296 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: BOOT
uuid: 61A2-791F
ID-5: /home raw-size: 931.02 GiB size: 915.33 GiB (98.31%)
used: 96.77 GiB (10.6%) fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: Home
uuid: d186724a-14d9-46e5-a29d-b16ae175fd25
ID-6: /storage raw-size: 1.82 TiB size: 1.79 TiB (98.37%)
used: 210.45 GiB (11.5%) fs: ext4 dev: /dev/sdb1 maj-min: 8:17 label: Storage
uuid: 5cc0fb64-e894-4df0-9075-42cdb94500b1
Swap:
Kernel: swappiness: 20 (default 60) cache-pressure: 100 (default) zswap: yes
compressor: zstd max-pool: 20%
ID-1: swap-1 type: partition size: 25.39 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p2 maj-min: 259:2 label: swap
uuid: 365557ba-d129-4798-90eb-91ecda0db65d
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 10 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Device-1: 1-1:2 info: Mark of the Unicorn M Series
type: audio,abstract (modem),CDC-data driver: cdc_acm,snd-usb-audio
interfaces: 7 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
power: 500mA chip-ID: 07fd:000b class-ID: 0a00 serial: <filter>
Device-2: 1-2:3 info: Logitech G502 X type: mouse,HID
driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 100mA chip-ID: 046d:c099 class-ID: 0300
serial: <filter>
Device-3: 1-8:4 info: Cyber Power System CP1500 AVR UPS type: HID
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 2mA chip-ID: 0764:0501 class-ID: 0300
serial: <filter>
Device-4: 1-9:5 info: Apple Aluminium Keyboard (ISO) type: keyboard,mouse
driver: apple,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 300mA chip-ID: 05ac:0250 class-ID: 0301
Hub-2: 2-0:1 info: super-speed hub ports: 4 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-4: 4-0:1 info: super-speed hub ports: 4 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-5: 5-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-6: 6-0:1 info: super-speed hub ports: 1 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 43.6 C mobo: N/A gpu: amdgpu temp: 43.0 C
Fan Speeds (rpm): N/A
Repos:
Packages: pm: pacman pkgs: 1363 libs: 297 tools: pamac pm: flatpak pkgs: 0
Active pacman repo servers in: /etc/pacman.d/mirrorlist
1: https://forksystems.mm.fcix.net/manjaro/stable/$repo/$arch
2: https://mirrors.gigenet.com/manjaro/stable/$repo/$arch
3: https://mnvoip.mm.fcix.net/manjaro/stable/$repo/$arch
4: https://mirror.math.princeton.edu/pub/manjaro/stable/$repo/$arch
5: https://southfront.mm.fcix.net/manjaro/stable/$repo/$arch
6: http://mirror.fcix.net/manjaro/stable/$repo/$arch
7: https://irltoolkit.mm.fcix.net/manjaro/stable/$repo/$arch
8: https://ridgewireless.mm.fcix.net/manjaro/stable/$repo/$arch
Processes:
CPU top: 5 of 259
1: cpu: 18.8% command: konsole pid: 24255 mem: 152.1 MiB (1.0%)
2: cpu: 7.2% command: firefox pid: 3283 mem: 490.8 MiB (3.5%)
3: cpu: 3.1% command: easyeffects pid: 1279 mem: 92.3 MiB (0.6%)
4: cpu: 2.5% command: firefox pid: 22734 mem: 212.3 MiB (1.5%)
5: cpu: 2.1% command: kwin_x11 pid: 967 mem: 130.4 MiB (0.9%)
Memory top: 5 of 259
1: mem: 490.8 MiB (3.5%) command: firefox pid: 3283 cpu: 7.2%
2: mem: 423.6 MiB (3.0%) command: thunderbird pid: 1291 cpu: 0.3%
3: mem: 342.1 MiB (2.4%) command: plasmashell pid: 1005 cpu: 0.1%
4: mem: 219.6 MiB (1.5%) command: firefox pid: 3413 cpu: 0.3%
5: mem: 212.3 MiB (1.5%) command: firefox pid: 22734 cpu: 2.5%
Info:
Processes: 259 Power: uptime: 8h 10m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 5.41 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
tool: systemctl
Compilers: gcc: 14.1.1 Shell: Bash v: 5.2.26 running-in: konsole
inxi: 3.3.35
journalctl --boot=-1 --priority=3 --catalog --no-pager
amdgpu 0000:27:00.0: amdgpu: Secure display: Generic Failure.
amdgpu 0000:27:00.0: amdgpu: SECUREDISPLAY: query securedisplay TA failed. ret 0x0
I had in mind something more useful, like the output of:
inxi --admin --verbosity=8 --filter --no-host --width
This will give others a better idea of your system.
Another command for logs (something to copy/paste to your notes):
journalctl --boot=-1 --priority=3 --catalog --no-pager
Note that both of these commands also filter out any personally identifiable information (serial numbers, etc.).
Cheers.
ok, thanks - i added the output in the post above
I think we have 2 times the same Topic issue:
hmmm… shutdown -P now works, so the item in the app menu must issue a different command?
in KDE system settings > autostart > logout scripts, i had a bash script set to run and although there was nothing wrong with the script, this is what caused shutdown to hang - simply deleting and re-adding the script solved the problem
1 Like
If you don’t click reply on exactly my message i don’t see any info… just a little hint how that forum works 
Good that you solved it.
Anyways, im interesting to know why you use a logout script.
I never heared about a situation why people want a logout script at all.
to shutdown my router gracefully in case i have a storage device attached - i power everything off at night
2 Likes
well, i thought i solved it, but my solution worked only once
here’s my log-off script:
#!/usr/bin/env bash
#if kdialog --title 'Router Management' --yesno 'Shutdown router?' ; then
# ping -c 1 '192.168.1.1' &> '/dev/null' || exit
ssh 'router.lan' 'poweroff && exit' #&
#fi
if i uncomment those lines and run kdialog to prompt to kill the router, then the system hangs at shutdown (blank screen, prompt never appears), but so far it seems to shutdown ok with those lines commented
something changed with the 07-01 update because this always worked fine previously
Short story, I frequently use KTimer to close certain applications, and sometimes to suspend and sometimes to power off my computer after a certain amount of time. The commands that you may be interested in, and that work are:
systemctl suspend
systemctl poweroff
Have you tried these?
A post was merged into an existing topic: Computer hanging indefinitely on shutdown through start menu