On lock screen of Manjaro (after booting), neither keyboard nor mouse are responding. They are working on Bios and keyboard works on Grub (I can select a different bootloader). This means I am not able to open a terminal and pretty much do nothing (because no keyboard/mouse).
The problem started happening one reboot after sudo pacman -Syu
Edit: After some more debugging, boot Manjaro as cli and keyboard works. No GUI but I can at least type into a terminal. This could be a gdm problem so I installed LightDM as per Manjaro docs https://wiki.manjaro.org/index.php/Install_Display_Managers and had the same problem. Tried fwupd https://github.com/fwupd/fwupd#basic-usage-flow-command-line, did not help.
Kernel: 5.15.108-1-MANJARO
gnome-shell: 43.4
BIOS: Q71 Ver. 01.23.00
Orphans: None
Backup kernel: There is 5.15.108-1-MANJARO - fallback initramfs (gives same problem)
When booting as cli,
$ journalctl --boot --priority=3
May 02 20:03:00 rkochar kernel: x86/cpu: SGX disabled by BIOS.
May 02 20:03:00 rkochar kernel: ACPI BIOS Error (bug): AE_AML_BUFFER_LIMIT, Field [CAP1] at bit offset/length 64/32 exceeds size of target Buffer (64 bits) (20210730/dsopcode-198)
May 02 20:03:00 rkochar kernel: ACPI Error: Aborting method \_SB._OSC due to previous error (AE_AML_BUFFER_LIMIT) (20210730/psparse-529)
May 02 20:03:00 rkochar kernel: ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x000000005) is beyond end of object (length 0x5) (20210730/exoparg2-393)
May 02 20:03:00 rkochar kernel: ACPI Error: Aborting method \_TZ.GETP due to previous error (AE_AML_PACKAGE_LIMIT) (20210730/psparse-529)
May 02 20:03:00 rkochar-zBook-g5 kernel: ACPI Error: Aborting method \_TZ.CHGZ._CRT due to previous error (AE_AML_PACKAGE_LIMIT) (20210730/psparse-529)
May 02 20:03:00 rkochar kernel: ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x000000005) is beyond end of object (length 0x5) (20210730/exoparg2-393)
May 02 20:03:00 rkochar kernel: ACPI Error: Aborting method \_TZ.GETP due to previous error (AE_AML_PACKAGE_LIMIT) (20210730/psparse-529)
May 02 20:03:00 rkochar kernel: ACPI Error: Aborting method \_TZ.CHGZ._CRT due to previous error (AE_AML_PACKAGE_LIMIT) (20210730/psparse-529)
May 02 20:03:01 rkochar kernel: snd_hda_codec_conexant hdaudioC0D0: vmaster hook already present before cdev!
May 02 20:03:02 rkochar kernel: psmouse serio3: synaptics: Unable to query device: -5
and journalctl --boot=-1 --priority=3 --catalog --no-pager gives the log https://pastebin.com/yF3250HZ
What other information can be helpful?
I would really appreciate not having to install a clean version to fix this. Thanks.
Made an issue (number 845 on their Gitlab repository - links are not allowed for some reason). A temporary workaround can be to replace gdm with an alternative.
From the data provided thus far you are running the same gnome-shell version as stable so you seem up to date, that is a good starting point. Providing basic system information will help:
Checking the logs could reveal what is happening:
When this started happening, have you cleaned out orphans, change something in your settings, installed/removed packages etc.
Does booting a fallback kernel work?
Thanks for the response. Part of the problem of not having a keyboard/mouse is that logs canāt be accessed. Been trying to get journalctl of previous session (https://unix.stackexchange.com/a/345978/570671) but they are always corrupted (the cli session following a gui session has the message systemd-journal[357]: File /var/log/journal/somehash/system.journal corrupted or uncleanly shut down, renaming and replacing). The unclean shutdown happens because when booting GUI, there is nothing to do without a keyboard and mouse, have to force shutdown.
However, the commands suggested did find some interesting messages that I will post shortly. The catch is that the messages are of a cli session, and not a gui session which I think is what we are looking for.
I had 4 orphans which I cleaned right now. This problem happened one reboot after sudo pacman -Syu. I could probably try to undo the upgrade but that supposedly rarely helps and sometimes makes the problem worse. All other settings have been the same for a while and I donāt remember installing any unusual packages (except what pacman -Syu installed).
I followed the instructions at https://wiki.manjaro.org/index.php?title=Install_Display_Managers for LightDM and have the same problem of mouse and keyboard not responding. This means it may not be a gdm issue.
since you are on gnome, switch from wayland to xorgā¦
also unplug the mouse and keyboard before booting your pc, then plug them back and see if it helpedā¦
also try with different kernelā¦
that means you have only one kernel, in your case the 5.15ā¦ so install the 6.1: sudo mhwd-kernel -i linux61
reboot, and select it in the grub menu/advanced options, and see if it helpedā¦
Thanks for trying to help, unfortunately this also did not work. I have installed a clean version of Manjaro and keyboard/mouse work with both linux 6.1 and 5.15. This is not a fix to the problem so should I leave this unsolved?
Marking this as solved per previous comment because itās not a problem anymore but installing a clean version is not a solution. Some thoughts: because the error message is ACPI related (battery/power/etc), Disabling ACPI may fix it, but donāt do that. Something you can try is fiddle around with is battery settings in BIOS. I saw some comments that disabling āPower laptop on when lid is openedā or when AC is detected have fixed some problems for other users.