Sound card not found after upgrade

Hello,

After last upgrade and kernel change my sound stopped working.
I searched for similar issues, but couldn’t find a solution.

Here is what I get after running alsa-info.sh:
(It says I cannot post links and I also cannot upload txt files). I’ve added it at the end of the post.

As you can see, it says:

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

I’ve tried to downgrade the kernel to the previous version where it worked and still the same.
Thank you very much in advance.

br,
Onlyquestions

!!################################
!!ALSA Information Script v 0.5.3
!!################################

!!Script ran on: Tue Dec 12 11:13:21 UTC 2023


!!Linux Distribution
!!------------------

ID_LIKE=arch


!!DMI Information
!!---------------

Manufacturer:      Acer
Product Name:      Swift SF314-57
Product Version:   V1.21
Firmware Version:  V1.21
System SKU:        0000000000000000
Board Vendor:      IL
Board Name:        Floris_IL


!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/10251229:00/status 	 15
/sys/bus/acpi/devices/ACPI0003:00/status 	 15
/sys/bus/acpi/devices/ACPI000C:00/status 	 15
/sys/bus/acpi/devices/INT0E0C:00/status 	 15
/sys/bus/acpi/devices/INT33A1:00/status 	 15
/sys/bus/acpi/devices/INT33D5:00/status 	 15
/sys/bus/acpi/devices/INT3400:00/status 	 15
/sys/bus/acpi/devices/INT3403:00/status 	 15
/sys/bus/acpi/devices/INT3403:01/status 	 15
/sys/bus/acpi/devices/INT3403:02/status 	 15
/sys/bus/acpi/devices/INT3403:03/status 	 15
/sys/bus/acpi/devices/INT3403:04/status 	 15
/sys/bus/acpi/devices/INT3403:05/status 	 15
/sys/bus/acpi/devices/INT340E:00/status 	 15
/sys/bus/acpi/devices/INT3455:00/status 	 15
/sys/bus/acpi/devices/INT3F0D:00/status 	 15
/sys/bus/acpi/devices/INTC5000:00/status 	 15
/sys/bus/acpi/devices/LNXPOWER:00/status 	 1
/sys/bus/acpi/devices/LNXPOWER:01/status 	 1
/sys/bus/acpi/devices/LNXPOWER:02/status 	 1
/sys/bus/acpi/devices/LNXPOWER:03/status 	 1
/sys/bus/acpi/devices/LNXPOWER:04/status 	 1
/sys/bus/acpi/devices/LNXPOWER:05/status 	 1
/sys/bus/acpi/devices/LNXPOWER:06/status 	 1
/sys/bus/acpi/devices/LNXPOWER:07/status 	 1
/sys/bus/acpi/devices/LNXPOWER:08/status 	 1
/sys/bus/acpi/devices/MSFT0001:00/status 	 15
/sys/bus/acpi/devices/PNP0103:00/status 	 15
/sys/bus/acpi/devices/PNP0C02:02/status 	 3
/sys/bus/acpi/devices/PNP0C02:04/status 	 3
/sys/bus/acpi/devices/PNP0C09:00/status 	 15
/sys/bus/acpi/devices/PNP0C0A:00/status 	 31
/sys/bus/acpi/devices/PNP0C0D:00/status 	 15
/sys/bus/acpi/devices/PNP0C0E:00/status 	 11
/sys/bus/acpi/devices/PRP00001:00/status 	 11
/sys/bus/acpi/devices/SYNA7DAB:00/status 	 15
/sys/bus/acpi/devices/USBC000:00/status 	 15
/sys/bus/acpi/devices/device:19/status 	 15
/sys/bus/acpi/devices/device:90/status 	 15
/sys/bus/acpi/devices/device:97/status 	 15
/sys/bus/acpi/devices/device:99/status 	 15


!!Kernel Information
!!------------------

Kernel release:    #1 SMP PREEMPT_DYNAMIC Mon Dec 11 10:46:19 UTC 2023
Operating System:  GNU/Linux
Architecture:      x86_64
Processor:         unknown
SMP Enabled:       Yes


!!ALSA Version
!!------------

Driver version:     k6.6.5-3-MANJARO
Library version:    1.2.10
Utilities version:  1.2.10


!!Loaded ALSA modules
!!-------------------



!!Sound Servers on this system
!!----------------------------

PipeWire:
      Installed - Yes (/usr/bin/pipewire)
      Running - Yes

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

Jack:
      Installed - Yes (/usr/bin/jackd)
      Running - No


!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---


!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Multimedia audio controller [0401]: Intel Corporation Ice Lake-LP Smart Sound Technology Audio Controller [8086:34c8] (rev 30)
	Subsystem: Acer Incorporated [ALI] Ice Lake-LP Smart Sound Technology Audio Controller [1025:136d]


!!Loaded sound module options
!!---------------------------


!!Sysfs card info
!!---------------

!!Card: /sys/class/sound/card*
Driver: 
Tree:


!!ALSA Device nodes
!!-----------------

crw-rw----  1 root audio 116,  1 Dec 12 12:03 /dev/snd/seq
crw-rw----  1 root audio 116, 33 Dec 12 12:03 /dev/snd/timer


!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:277: no soundcards found...

ARECORD

arecord: device_list:277: no soundcards found...

!!Amixer output
!!-------------


!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--


!!All Loaded Modules
!!------------------

8250_dw
ac97_bus
acer_wireless
acer_wmi
acpi_pad
acpi_thermal_rel
aesni_intel
af_alg
algif_hash
algif_skcipher
atkbd
bluetooth
bnep
bpf_preload
btbcm
btintel
btmtk
btrtl
btusb
ccm
cec
cfg80211
cmac
coretemp
crc16
crc32_pclmul
crc32c_generic
crc32c_intel
crct10dif_pclmul
cryptd
crypto_simd
crypto_user
dm_mod
drm_buddy
drm_display_helper
dw_dmac
ecdh_generic
ext4
fat
fuse
gf128mul
ghash_clmulni_intel
hid_multitouch
i2c_algo_bit
i2c_hid
i2c_hid_acpi
i2c_i801
i2c_smbus
i8042
i915
iTCO_vendor_support
iTCO_wdt
idma64
int3400_thermal
int3403_thermal
int340x_thermal_zone
intel_cstate
intel_gtt
intel_hid
intel_lpss
intel_lpss_pci
intel_pmc_bxt
intel_powerclamp
intel_rapl_common
intel_rapl_msr
intel_soc_dts_iosf
intel_tcc_cooling
intel_uncore
intel_wmi_thunderbolt
ip_tables
irqbypass
iwlmvm
iwlwifi
jbd2
joydev
kvm
kvm_intel
ledtrig_audio
libarc4
libps2
loop
mac80211
mac_hid
mbcache
mc
mei
mei_hdcp
mei_me
mei_pxp
mousedev
mtd
nvme
nvme_common
nvme_core
pcspkr
polyval_clmulni
polyval_generic
processor_thermal_device
processor_thermal_device_pci_legacy
processor_thermal_mbox
processor_thermal_rapl
processor_thermal_rfim
qrtr
rapl
rfcomm
rfkill
roles
serio
serio_raw
sha1_ssse3
sha256_ssse3
sha512_ssse3
snd
snd_compress
snd_hda_codec
snd_hda_codec_conexant
snd_hda_codec_generic
snd_hda_codec_hdmi
snd_hda_core
snd_hda_ext_core
snd_hda_intel
snd_hwdep
snd_intel_dspcfg
snd_intel_sdw_acpi
snd_pcm
snd_pcm_dmaengine
snd_soc_acpi
snd_soc_acpi_intel_match
snd_soc_core
snd_soc_dmic
snd_soc_hdac_hda
snd_sof
snd_sof_intel_hda
snd_sof_intel_hda_common
snd_sof_intel_hda_mlink
snd_sof_pci
snd_sof_pci_intel_icl
snd_sof_utils
snd_sof_xtensa_dsp
snd_timer
soundcore
soundwire_bus
soundwire_cadence
soundwire_generic_allocation
soundwire_intel
sparse_keymap
spi_intel
spi_intel_pci
spi_nor
spi_pxa2xx_platform
squashfs
thunderbolt
ttm
typec
typec_ucsi
ucsi_acpi
uvc
uvcvideo
vfat
video
videobuf2_common
videobuf2_memops
videobuf2_v4l2
videobuf2_vmalloc
videodev
vivaldi_fmap
wmi
wmi_bmof
x86_pkg_temp_thermal
x_tables
xhci_pci
xhci_pci_renesas


!!ALSA/HDA dmesg
!!--------------

[    2.863856] AES CTR mode by8 optimization enabled
[    2.889601] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    2.889745] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake  platform, using SOF driver
[    2.889896] thunderbolt 0000:00:0d.2: 0: uid crc8 mismatch (expected: 0x2, got: 0xf1)
--
[    3.361343] WARNING: CPU: 0 PID: 362 at drivers/gpu/drm/i915/display/intel_bios.c:2625 intel_bios_init 0x150d/0x1d20 [i915]
[    3.361549] Modules linked in: kvm( ) snd_soc_acpi videodev soundwire_generic_allocation soundwire_bus videobuf2_common mc iwlmvm( ) joydev irqbypass snd_soc_core crct10dif_pclmul mousedev i915( ) snd_compress crc32_pclmul polyval_clmulni ac97_bus mac80211 polyval_generic snd_pcm_dmaengine gf128mul ghash_clmulni_intel snd_hda_intel sha512_ssse3 snd_intel_dspcfg sha256_ssse3 snd_intel_sdw_acpi sha1_ssse3 hid_multitouch libarc4 snd_hda_codec vfat aesni_intel fat mei_pxp snd_hda_core crypto_simd drm_buddy processor_thermal_device_pci_legacy snd_hwdep cryptd iTCO_wdt i2c_algo_bit processor_thermal_device iwlwifi intel_pmc_bxt spi_pxa2xx_platform snd_pcm mei_hdcp processor_thermal_rfim 8250_dw iTCO_vendor_support dw_dmac rapl spi_nor processor_thermal_mbox ttm snd_timer intel_cstate processor_thermal_rapl intel_rapl_msr intel_wmi_thunderbolt wmi_bmof acer_wmi intel_uncore cfg80211 mtd pcspkr ucsi_acpi drm_display_helper snd intel_lpss_pci intel_rapl_common mei_me typec_ucsi i2c_i801 cec soundcore intel_gtt intel_lpss
[    3.361596]  i2c_smbus typec thunderbolt i2c_hid_acpi mei video roles intel_soc_dts_iosf i2c_hid rfkill idma64 acer_wireless int3403_thermal intel_hid int340x_thermal_zone wmi int3400_thermal acpi_thermal_rel acpi_pad sparse_keymap mac_hid crypto_user fuse dm_mod loop bpf_preload ip_tables x_tables ext4 crc32c_generic crc16 mbcache jbd2 serio_raw atkbd nvme libps2 vivaldi_fmap nvme_core crc32c_intel spi_intel_pci xhci_pci nvme_common spi_intel xhci_pci_renesas i8042 serio
--
[    3.504457] iwlwifi 0000:00:14.3: base HW address: 80:32:53:fc:67:0a
[    3.510153] sof-audio-pci-intel-icl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[    3.510249] sof-audio-pci-intel-icl 0000:00:1f.3: Digital mics found on Skylake  platform, using SOF driver
[    3.510262] sof-audio-pci-intel-icl 0000:00:1f.3: enabling device (0000 -> 0002)
[    3.510445] sof-audio-pci-intel-icl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[    3.510533] sof-audio-pci-intel-icl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    3.521048] sof-audio-pci-intel-icl 0000:00:1f.3: use msi interrupt mode
[    3.522627] iwlwifi 0000:00:14.3 wlp0s20f3: renamed from wlan0
[    3.554413] sof-audio-pci-intel-icl 0000:00:1f.3: hda codecs found, mask 5
[    3.554420] sof-audio-pci-intel-icl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[    3.554425] sof-audio-pci-intel-icl 0000:00:1f.3: DMICs detected in NHLT tables: 2
[    3.554616] sof-audio-pci-intel-icl 0000:00:1f.3: Direct firmware load for intel/sof/sof-icl.ri failed with error -2
[    3.554620] sof-audio-pci-intel-icl 0000:00:1f.3: error: sof firmware file is missing, you might need to
[    3.554622] sof-audio-pci-intel-icl 0000:00:1f.3:        download it from https://github.com/thesofproject/sof-bin/
[    3.554624] sof-audio-pci-intel-icl 0000:00:1f.3: error: failed to load DSP firmware -2
[    3.555183] sof-audio-pci-intel-icl 0000:00:1f.3: error: sof_probe_work failed err: -2
[    3.556427] loop0: detected capacity change from 0 to 8

nikgnomic: post edited to show data in preformatted text

Hi @Onlyquestions

Have you forgotten how to use the forum in the two years since your last post? Please reformat your post in accordance with forum requirements, so that those who might help you can more easily read the information.

Here are some links that might help. Cheers.

This might require the package sof-firmware to be installed:

pamac install sof-firmware

1 Like

Thank you very much! This solved the issue.

Yes, I did forget how to use it as I only post if I can’t find a solution on my own.
I hope everything will work again for years and I won’t have to post anything :slight_smile:

But thank you for checking the thread and improving the formatting! I apologize for doing it incorrectly.

2 Likes

Well, it was @nikgnomic that modified the formatting for you; I’m sure he also appreciates the thanks. Cheers.

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