Need help with the graphics driver

Hi :slight_smile:

I just installed manjaro on my hybrid grafics laptop and did “sudo pacman -Syu” → reboot.
(Before reboot two monitors where working, i used proprietary drivers at installation)
I think my driver was updated, somehow I cannot get two monitors to work:

First no external monitor was detected, but I found:
“nvidia-xconfig” to create the xorg.conf.
I did this, reboot and now only my external monitor is working, I cannot get the laptop monitor to work and xrandr says:

Screen 0: minimum 8 x 8, current 2560 x 1440, maximum 32767 x 32767
DP-0 disconnected (normal left inverted right x axis y axis)
DP-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
HDMI-0 connected primary 2560x1440+0+0 (normal left inverted right x axis y axis) 697mm x 392mm
   2560x1440    120.00*+ 143.93    59.95  
   3840x2160     59.94    50.00    29.97    25.00    23.98  
   1920x1080    119.88    60.00    59.94    50.00  
   1280x720      59.94    50.00  
   1024x768      60.00  
   800x600       60.32  
   720x576       50.00  
   720x480       59.94  
   640x480       59.94  
DP-4 disconnected (normal left inverted right x axis y axis)

Which leaves me with no clue.

I have the recommended video-hybrid-intel-nvidia-prime driver via manjaro settings manager installed.

Any idea?

Hi @MaxP,

Yeah, the forum has many posts regarding this problem and in many the solution is the same. Nevertheless, in order for us, or anyone for that matter, to be able to provide assistance, more information is necessary. To that end, please see:

Please also provide the output for:

mhwd --list

and

mhwd --listinstalled

Hope you manage!


:bangbang: Tip: :bangbang:

To provide terminal output, copy the text you wish to share, and paste it here, surrounded by three (3) backticks, a.k.a grave accents. Like this:

```
pasted text
```

This will just cause it to be rendered like this:

Portaest sed
elementum
cursus nisl nisi
hendrerit ac quis
sit
adipiscing
tortor sit leo commodo.

Instead of like this:

Portaest sed elementum cursus nisl nisi hendrerit ac quis sit adipiscing tortor sit leo commodo.

Alternatively, paste the text you wish to format as terminal output, select all pasted text, and click the </> button on the taskbar. This will indent the whole pasted section with one TAB, causing it to render the same way as described above.

Thereby improving legibility and making it much easier for those trying to be of assistance.

Please edit your post accordingly.

Thanks a lot, I´ll try.

mhwd --list:

0000:01:00.0 (0300:10de:1e91) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime            2021.11.04               false            PCI
video-hybrid-intel-nvidia-470xx-prime            2021.11.04               false            PCI
          video-nvidia            2021.11.04               false            PCI
    video-nvidia-470xx            2021.11.04               false            PCI
           video-linux            2018.05.04                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI


> 0000:3d:00.0 (0200:10ec:8168) Network controller Realtek Semiconductor Co., Ltd.:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
         network-r8168            2016.04.20                true            PCI


> 0000:00:02.0 (0300:8086:9bc4) Display controller Intel Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime            2021.11.04               false            PCI
video-hybrid-intel-nvidia-470xx-prime            2021.11.04               false            PCI
           video-linux            2018.05.04                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI

mhwd --listinstalled:

> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
     video-modesetting            2020.01.13                true            PCI
video-hybrid-intel-nvidia-prime            2021.11.04               false            PCI


Warning: No installed USB configs!

Manjaro Settings Manager (if useful):

Edit: inxi -v7azy:

System:
  Kernel: 5.15.74-3-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=f6749781-cff4-407e-901e-8a9ef0769b7c rw quiet
    resume=UUID=1c21a424-6086-4aaf-be2b-fca62390f27d udev.log_priority=3
  Desktop: KDE Plasma v: 5.25.5 tk: Qt v: 5.15.6 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: MEDION product: BEAST X10 v: Standard
    serial: <superuser required> Chassis: type: 10 v: Standard
    serial: <superuser required>
  Mobo: MEDION model: GM7Mx v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: N.1.05 date: 07/21/2020
Battery:
  ID-1: BAT0 charge: 86.1 Wh (94.0%) condition: 91.6/91.6 Wh (100.0%)
    volts: 12.0 min: 11.6 model: standard type: Li-ion serial: <filter>
    status: N/A
Memory:
  RAM: total: 15.46 GiB used: 2.38 GiB (15.4%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges
    required.
CPU:
  Info: model: Intel Core i7-10750H bits: 64 type: MT MCP arch: Comet Lake
    gen: core 10 level: v3 note: check built: 2020 process: Intel 14nm family: 6
    model-id: 0xA5 (165) stepping: 2 microcode: 0xF0
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB
    L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 800 min/max: 800/5000 scaling: driver: intel_pstate
    governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
    8: 800 9: 800 10: 800 11: 800 12: 800 bogomips: 62431
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
    clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs
    ibrs_enhanced ida intel_pt invpcid invpcid_single lahf_lm lm mca mce
    md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx ospke pae pat
    pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts
    rdrand rdseed rdtscp rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1
    sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
    tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt
    xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: Enhanced IBRS
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 status: Vulnerable: eIBRS with unprivileged eBPF
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CometLake-H GT2 [UHD Graphics] vendor: MEDION AG
    driver: i915 v: kernel arch: Gen-9.5 process: Intel 14nm built: 2016-20
    ports: active: none off: eDP-1 empty: none bus-ID: 00:02.0
    chip-ID: 8086:9bc4 class-ID: 0300
  Device-2: NVIDIA TU104M [GeForce RTX 2070 SUPER Mobile / Max-Q]
    vendor: Tongfang Hongkong driver: nvidia v: 520.56.06
    alternate: nouveau,nvidia_drm non-free: 515.xx+ status: current (as of
    2022-10) arch: Turing code: TUxxx process: TSMC 12nm built: 2018-22 pcie:
    gen: 1 speed: 2.5 GT/s lanes: 16 link-max: gen: 3 speed: 8 GT/s
    bus-ID: 01:00.0 chip-ID: 10de:1e91 class-ID: 0300
  Device-3: Chicony HD Webcam type: USB driver: uvcvideo bus-ID: 1-13:6
    chip-ID: 04f2:b68b class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.4 compositor: kwin_x11 driver: X:
    loaded: modesetting failed: nvidia dri: iris gpu: i915 display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 2560x1440 s-dpi: 92 s-size: 707x393mm (27.83x15.47")
    s-diag: 809mm (31.85")
  Monitor-1: eDP-1 mapped: HDMI-0 note: disabled model: LG Display 0x065b
    built: 2019 res: 2560x1440 hz: 120 dpi: 93 gamma: 1.2
    size: 697x392mm (27.44x15.43") diag: 438mm (17.3") ratio: 16:9
    modes: 1920x1080
  OpenGL: renderer: llvmpipe (LLVM 14.0.6 256 bits) v: 4.5 Mesa 22.1.7
    direct render: Yes
Audio:
  Device-1: Intel Comet Lake PCH cAVS vendor: MEDION AG driver: snd_hda_intel
    v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:06c8 class-ID: 0403
  Device-2: NVIDIA TU104 HD Audio vendor: Tongfang Hongkong
    driver: snd_hda_intel v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 16
    link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.1 chip-ID: 10de:10f8
    class-ID: 0403
  Sound API: ALSA v: k5.15.74-3-MANJARO running: yes
  Sound Server-1: JACK v: 1.9.21 running: no
  Sound Server-2: PulseAudio v: 16.1 running: yes
  Sound Server-3: PipeWire v: 0.3.58 running: no
Network:
  Device-1: Intel Comet Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:06f0 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Tongfang Hongkong driver: r8169 v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 3d:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: enp61s0 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8
    bus-ID: 1-14:8 chip-ID: 8087:0026 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 953.87 GiB used: 10.89 GiB (1.1%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
    model: MZVLB1T0HBLR-00000 size: 953.87 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: EXF7201Q temp: 34.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 111.57 GiB size: 109.26 GiB (97.93%) used: 10.87 GiB
    (9.9%) fs: ext4 dev: /dev/nvme0n1p4 maj-min: 259:4 label: N/A
    uuid: f6749781-cff4-407e-901e-8a9ef0769b7c
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 27.6 MiB
    (9.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: NO_LABEL
    uuid: B475-2B94
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 8.01 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
    uuid: 1c21a424-6086-4aaf-be2b-fca62390f27d
Unmounted:
  ID-1: /dev/nvme0n1p3 maj-min: 259:3 size: 833.89 GiB fs: ntfs label: Boot
    uuid: C07EDCF47EDCE3E6
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-6:2 info: Integrated Express ITE Device(8291)
    type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 2.0
    speed: 12 Mb/s power: 100mA chip-ID: 048d:ce00 class-ID: 0300
  Hub-2: 1-9:3 info: VIA Labs VL813 Hub ports: 4 rev: 2.1 speed: 480 Mb/s
    chip-ID: 2109:2813 class-ID: 0900
  Device-1: 1-9.2:5 info: Microsoft Xbox360 Controller
    type: <vendor specific> driver: xpad interfaces: 4 rev: 2.0 speed: 12 Mb/s
    power: 500mA chip-ID: 045e:028e class-ID: ff00 serial: <filter>
  Device-2: 1-9.3:7 info: SiGma Micro XM102K Optical Wheel Mouse type: Mouse
    driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 1.5 Mb/s
    power: 100mA chip-ID: 1c4f:0034 class-ID: 0301
  Device-3: 1-9.4:9 info: Microdia USB Keyboard type: Keyboard
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 1.5 Mb/s
    power: 100mA chip-ID: 0c45:760a class-ID: 0301
  Device-4: 1-10:4 info: Integrated Express ITE Device(8291)
    type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 2.0
    speed: 12 Mb/s power: 100mA chip-ID: 048d:6005 class-ID: 0300
  Device-5: 1-13:6 info: Chicony HD Webcam type: Video driver: uvcvideo
    interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b68b
    class-ID: 0e02 serial: <filter>
  Device-6: 1-14:8 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026
    class-ID: e001
  Hub-3: 2-0:1 info: Super-speed hub ports: 8 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Device-1: 2-2:2 info: Realtek Card Reader type: Mass Storage
    driver: usb-storage interfaces: 1 rev: 3.0 speed: 5 Gb/s power: 800mA
    chip-ID: 0bda:0316 class-ID: 0806 serial: <filter>
  Hub-4: 2-5:3 info: VIA Labs VL813 Hub ports: 4 rev: 3.0 speed: 5 Gb/s
    chip-ID: 2109:0813 class-ID: 0900
  Hub-5: 3-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-6: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 42.0 C pch: 50.0 C mobo: N/A gpu: nvidia
    temp: 43 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 276 Uptime: 40m wakeups: 3 Init: systemd v: 251
  default: graphical tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6
  Packages: pm: pacman pkgs: 1101 libs: 300 tools: pamac Shell: Zsh v: 5.9
  default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.22

And can you please provide the output for:

lsmod | grep -i nvi

Sure. :slight_smile:
lsmod | grep -i nvi:

nvidia_modeset       1187840  3
nvidia              55255040  247 nvidia_modeset
i2c_nvidia_gpu         16384  0
llvmpipe

however, this system is screwed up.
install optimus-manager and switch to nvidia

What he said :point_up:

Switching to nvidia with optimus worked, and now I can only see the laptop monitor and no external anymore.
How can you tell there is something very wrong with the system?
Should I reinstall manjaro?

try with different kernel…
also add this parameter to your grub:
kate /etc/default/grub
and in this line: GRUB_CMDLINE_LINUX_DEFAULT - inside the quotes add this parameter:
ibt=off
dont remove anything from there, just add it to the existing parameters, save the file, update grub with:
sudo update-grub
reboot

You wrote something about nvidia-xconfig.
I think that tool overwrites the Manjaro configuration or at least a while back it was not recommended to use.
Maybe this?

you switched to what ? what is the setting of optimus ? nvidia or SGI (internal GPU) ?

I needed to delete the xconfig file in order to switch to nvidia with optimus
edit: optminus-manager --switch nvidia
2nd edit: @brahma ibt=off brought no change so far.

I found the problem I had:
First, I did not edit the sddm.conf file where I have to comment out the DisplayCommand and DisplayStopCommand.

Secondly, I changed the optimus-magager.conf file, where I set the driver explicit to nvidia.

Now everything works as intended, even both monitors at the same time! :smiley:

Thank you so much. Awesome community!

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