Multiple external HDDs not responding in the past week

I’m running a Thinkpad X13 without issues. In less than the past week, 2 external MyPassport external HDDs have stopped any sort of response when I plug them in. The LED on them doesn’t come on. dmesg shows no log lines, journalctl -f shows nothing. Not sure if there’s somewhere else I should look.

It doesn’t seem like a cable or device issue because the LED comes on when I plug them into a Mac (though they can’t be read because they’re ext fs).

Has anyone else run into issues after some recent update?

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Is it possible that the USB port is faulty? Because it sounds like your Thinkpad’s USB isn’t providing power.

2 Likes

I meant to mention that I tried 2 ports in the Thinkpad with the same result.

Some system information would be useful. Post the output from inxi -zv8

2 Likes

Did you try these ports with other USB devices? Just to eliminate it’s not the USB ports issue?

2 Likes

No problems with my external Seagate HDD’s here, which i connected last week.

Edit:
Blow inside your USB Connector, maybe there is some Dust?
Also try another USB Connector.

Optionally, you could try another Linux Kernel, we have several LTS Kernels available.

2 Likes

Did you try a different cable or did you try to “squeeze” the connector a bit?

I had a similar issue with a different USB device which stopped working as the connector seem to have some fitting issues.

1 Like

To get an idea of what is going on, unplug the devices, open a terminal and run

sudo udevadm monitor

Then plug the device and watch the output

Sample of what to expect when attaching a storage device
 $ sudo udevadm monitor
[sudo] password for fh: 
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
KERNEL - the kernel uevent

KERNEL[3487.475562] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1 (usb)
KERNEL[3487.475712] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0 (usb)
KERNEL[3487.475820] add      /devices/virtual/workqueue/scsi_tmf_20 (workqueue)
KERNEL[3487.475929] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20 (scsi)
KERNEL[3487.476077] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/scsi_host/host20 (scsi_host)
KERNEL[3487.476188] bind     /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0 (usb)
KERNEL[3487.476291] bind     /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1 (usb)
UDEV  [3487.482193] add      /devices/virtual/workqueue/scsi_tmf_20 (workqueue)
UDEV  [3487.487072] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1 (usb)
UDEV  [3487.489910] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0 (usb)
UDEV  [3487.491422] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20 (scsi)
UDEV  [3487.492961] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/scsi_host/host20 (scsi_host)
UDEV  [3487.494403] bind     /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0 (usb)
UDEV  [3487.498910] bind     /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1 (usb)
KERNEL[3488.481693] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0 (scsi)
KERNEL[3488.481785] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0 (scsi)
KERNEL[3488.481912] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/scsi_device/20:0:0:0 (scsi_device)
KERNEL[3488.482018] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/scsi_disk/20:0:0:0 (scsi_disk)
KERNEL[3488.482152] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/bsg/20:0:0:0 (bsg)
UDEV  [3488.483946] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0 (scsi)
UDEV  [3488.485743] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0 (scsi)
UDEV  [3488.487826] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/scsi_device/20:0:0:0 (scsi_device)
UDEV  [3488.488518] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/scsi_disk/20:0:0:0 (scsi_disk)
UDEV  [3488.489110] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/bsg/20:0:0:0 (bsg)
KERNEL[3488.499165] add      /devices/virtual/bdi/8:128 (bdi)
UDEV  [3488.501576] add      /devices/virtual/bdi/8:128 (bdi)
KERNEL[3488.516201] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/block/sdi (block)
KERNEL[3488.516316] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/block/sdi/sdi1 (block)
KERNEL[3488.516383] bind     /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0 (scsi)
UDEV  [3488.537727] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/block/sdi (block)
UDEV  [3488.560572] add      /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/block/sdi/sdi1 (block)
UDEV  [3488.562277] bind     /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0 (scsi)
KERNEL[3488.594675] change   /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/block/sdi/sdi1 (block)
UDEV  [3488.614790] change   /devices/pci0000:20/0000:20:08.1/0000:23:00.3/usb2/2-1/2-1:1.0/host20/target20:0:0/20:0:0:0/block/sdi/sdi1 (block)
2 Likes
$ inxi -zv8
System:
  Kernel: 6.12.77-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.12-x86_64
    root=UUID=bf245b45-a479-4f20-a603-00226b94fdd1 rw quiet
    cryptdevice=UUID=0fef95f5-6b2b-4e7b-a332-a4cdee9cc3e5:luks-0fef95f5-6b2b-4e7b-a332-a4cdee9cc3e5
    root=/dev/mapper/luks-0fef95f5-6b2b-4e7b-a332-a4cdee9cc3e5 splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 6.5.6 tk: Qt v: N/A info: frameworks v: 6.24.0
    wm: kwin_wayland vt: 1 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 20UF0014US v: ThinkPad X13 Gen 1
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: LENOVO model: 20UF0014US v: SDK0J40697 WIN
    serial: <superuser required> part-nu: LENOVO_MT_20UF_BU_Think_FM_ThinkPad
    X13 Gen 1 uuid: <superuser required> Firmware: UEFI vendor: LENOVO
    v: R1CET75W(1.44 ) date: 06/13/2023
Battery:
  ID-1: BAT0 charge: 35.6 Wh (99.7%) condition: 35.8/48 Wh (74.5%)
    power: 9.7 W volts: 12.19 min: 11.46 model: SMP 5B10W139 type: Li-poly
    serial: <filter> charging: status: discharging control: start: 95%
    end: 100% cycles: 2289
Memory:
  System RAM: total: 16 GiB available: 14.85 GiB used: 5.67 GiB (38.2%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 64 GiB slots: 2 modules: 2 EC: None
    max-module-size: 32 GiB note: est.
  Device-1: Channel-A DIMM 0 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 3200 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: Samsung
    part-no: M471A1G44AB0-CWE serial: N/A
  Device-2: Channel-B DIMM 0 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 3200 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: Samsung
    part-no: M471A1G44AB0-CWE serial: N/A
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 7 PRO 4750U with Radeon Graphics bits: 64
    type: MT MCP arch: Zen 2 gen: 2 level: v3 note: check built: 2020-22
    process: TSMC n7 (7nm) family: 0x17 (23) model-id: 0x60 (96) stepping: 1
    microcode: 0x860010D
  Topology: cpus: 1x dies: 1 clusters: 1 cores: 8 threads: 16 tpc: 2
    smt: enabled cache: L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB
    desc: 8x512 KiB L3: 8 MiB desc: 2x4 MiB
  Speed (MHz): avg: 1400 min/max: 1400/1700 boost: enabled scaling:
    driver: acpi-cpufreq governor: schedutil cores: 1: 1400 2: 1400 3: 1400
    4: 1400 5: 1400 6: 1400 7: 1400 8: 1400 9: 1400 10: 1400 11: 1400 12: 1400
    13: 1400 14: 1400 15: 1400 16: 1400 bogomips: 54321
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
    f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs
    ibs irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor
    movbe msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw
    overflow_recov pae pat pausefilter pclmulqdq pdpe1gb perfctr_core
    perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36 rapl rdpid
    rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni skinit smap smca
    smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor svm svm_lock
    syscall tce topoext tsc tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif
    vmcb_clean vme vmmcall wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr
    xsaveopt xtopology
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
    protection
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; STIBP:
    always-on; RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsa status: Not affected
  Type: tsx_async_abort status: Not affected
  Type: vmscape mitigation: IBPB before exit to userspace
Graphics:
  Device-1: Advanced Micro Devices [AMD/ATI] Renoir [Radeon Vega Series /
    Radeon Mobile Series] vendor: Lenovo driver: amdgpu v: kernel arch: GCN-5
    code: Vega process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s
    lanes: 16 ports: active: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 06:00.0
    chip-ID: 1002:1636 class-ID: 0300 temp: 29.0 C
  Device-2: IMC Networks Integrated Camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 6-2:2 chip-ID: 13d3:5406
    class-ID: fe01 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.21 with: Xwayland v: 24.1.9
    compositor: kwin_wayland driver: X: loaded: amdgpu unloaded: modesetting
    alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: 0
  Monitor-1: eDP-1 model: CTO eDP-1-0x0606 built: 2019 res: mode: 1920x1080
    hz: 60 scale: 125% (1.25) to: 1536x864 dpi: 168 gamma: 1.2 chroma: red:
    x: 0.639 y: 0.325 green: x: 0.302 y: 0.612 blue: x: 0.153 y: 0.055 white:
    x: 0.314 y: 0.329 size: 309x174mm (12.17x6.85") diag: 336mm (13.2")
    ratio: 15:9, 16:9 modes: 1920x1080, 1680x1050, 1280x1024, 1440x900,
    1280x800, 1280x720, 1024x768, 800x600, 640x480
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
    device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi
    wayland: drv: radeonsi x11: drv: radeonsi
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 26.0.2-arch1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon Graphics (radeonsi
    renoir ACO DRM 3.61 6.12.77-1-MANJARO) device-ID: 1002:1636
    memory: 500 MiB unified: no display-ID: :1.0
  API: Vulkan v: 1.4.341 layers: 2 device: 0 type: integrated-gpu name: AMD
    Radeon Graphics (RADV RENOIR) driver: mesa radv v: 26.0.2-arch1.1
    device-ID: 1002:1636 surfaces: N/A
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: kscreen-console,kscreen-doctor wl: wayland-info x11: xdpyinfo,xprop
Audio:
  Device-1: Advanced Micro Devices [AMD/ATI] Renoir/Cezanne HDMI/DP Audio
    vendor: Lenovo driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s
    lanes: 16 bus-ID: 06:00.1 chip-ID: 1002:1637 class-ID: 0403
  Device-2: Advanced Micro Devices [AMD] Audio Coprocessor vendor: Lenovo
    driver: snd_rn_pci_acp3x v: kernel alternate: snd_pci_acp3x, snd_pci_acp5x,
    snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh,
    snd_sof_amd_acp63, snd_sof_amd_acp70 pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 06:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: Advanced Micro Devices [AMD] Ryzen HD Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 06:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.12.77-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 1.6.2 status: off with: wireplumber status: active
    tools: pw-cli,wpctl
  Server-4: PulseAudio v: 17.0-98-gb096 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Lenovo driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: 2400 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp2s0f0 state: down mac: <filter>
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
    speed: 5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 8086:2723 class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 4-4:3 chip-ID: 8087:0029
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 11 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
  Device-1: luks-0fef95f5-6b2b-4e7b-a332-a4cdee9cc3e5 maj-min: 254:0
    type: LUKS dm: dm-0 size: 464.34 GiB
  Components:
  p-1: nvme0n1p3 maj-min: 259:3 size: 464.34 GiB
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 953.87 GiB used: 283.22 GiB (29.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN730
    SDBQNTY-1T00-1001 size: 953.87 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: 11170101 temp: 24.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 464.34 GiB size: 455.98 GiB (98.20%)
    used: 283.17 GiB (62.1%) fs: ext4 dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-0fef95f5-6b2b-4e7b-a332-a4cdee9cc3e5 label: N/A
    uuid: bf245b45-a479-4f20-a603-00226b94fdd1
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
    used: 52.3 MiB (20.4%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: SYSTEM uuid: D69D-5BF9
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-2: /dev/nvme0n1p4 maj-min: 259:4 size: 1000 MiB fs: ntfs
    label: WinRE_DRV uuid: 78B2A077B2A03B8E
  ID-3: /dev/nvme0n1p5 maj-min: 259:5 size: 488.28 GiB fs: ext4 label: N/A
    uuid: 8e981ab2-e4f0-4607-b2c4-587a6db04c7d
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 2-0:1 info: full speed or root hub ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-3: 3-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-4: 4-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 4-3:4 info: Synaptics Prometheus MIS Touch Fingerprint Reader
    type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 06cb:00bd class-ID: ff00 serial: <filter>
  Device-2: 4-4:3 info: Intel AX200 Bluetooth type: bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    power: 100mA chip-ID: 8087:0029 class-ID: e001
  Hub-5: 5-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-6: 6-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 6-2:2 info: IMC Networks Integrated Camera type: video
    driver: uvcvideo interfaces: 5 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
    lanes: 1 mode: 2.0 power: 500mA chip-ID: 13d3:5406 class-ID: fe01
    serial: <filter>
  Hub-7: 7-0:1 info: super-speed hub ports: 2 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 31.0 C mobo: N/A gpu: amdgpu temp: 29.0 C
  Fan Speeds (rpm): fan-1: 0 fan-2: 0
Repos:
  Packages: 2063 pm: nix-default pkgs: 0 pm: nix-sys pkgs: 0 pm: nix-usr
    pkgs: 28 libs: 5 pm: pacman pkgs: 2030 libs: 486 tools: pamac pm: flatpak
    pkgs: 5
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://mirror.xenyth.net/manjaro/stable/$repo/$arch
    2: https://southfront.mm.fcix.net/manjaro/stable/$repo/$arch
    3: https://volico.mm.fcix.net/manjaro/stable/$repo/$arch
    4: https://nnenix.mm.fcix.net/manjaro/stable/$repo/$arch
    5: https://mirror.csclub.uwaterloo.ca/manjaro/stable/$repo/$arch
    6: https://mirrors.ucr.ac.cr/manjaro/stable/$repo/$arch
    7: https://cofractal-ewr.mm.fcix.net/manjaro/stable/$repo/$arch
    8: https://nocix.mm.fcix.net/manjaro/stable/$repo/$arch
    9: https://irltoolkit.mm.fcix.net/manjaro/stable/$repo/$arch
    10: https://opencolo.mm.fcix.net/manjaro/stable/$repo/$arch
    11: https://ohioix.mm.fcix.net/manjaro/stable/$repo/$arch
    12: https://mirrors.gigenet.com/manjaro/stable/$repo/$arch
    13: https://mirror.fcix.net/manjaro/stable/$repo/$arch
    14: https://coresite.mm.fcix.net/manjaro/stable/$repo/$arch
    15: https://muug.ca/mirror/manjaro/stable/$repo/$arch
    16: https://codingflyboy.mm.fcix.net/manjaro/stable/$repo/$arch
    17: https://mirror.math.princeton.edu/pub/manjaro/stable/$repo/$arch
    18: https://repo.ialab.dsu.edu/manjaro/stable/$repo/$arch
    19: https://mirrors.sonic.net/manjaro/stable/$repo/$arch
    20: https://ziply.mm.fcix.net/manjaro/stable/$repo/$arch
    21: https://mirrors.ocf.berkeley.edu/manjaro/stable/$repo/$arch
    22: https://forksystems.mm.fcix.net/manjaro/stable/$repo/$arch
  Active nix channels for user: akkartik
    1: nixpkgs https://nixos.org/channels/nixpkgs-unstable
Processes:
  CPU top: 5 of 439
  1: cpu: 14.2% command: konsole pid: 51852 mem: 265.9 MiB (1.7%)
  2: cpu: 2.7% command: zsh pid: 51874 mem: 7.90 MiB (0.0%)
  3: cpu: 0.8% command: waterfox pid: 51645 mem: 115.7 MiB (0.7%)
  4: cpu: 0.8% command: waterfox pid: 51649 mem: 116.0 MiB (0.7%)
  5: cpu: 0.7% command: waterfox pid: 40801 mem: 775.2 MiB (5.0%)
  Memory top: 5 of 439
  1: mem: 775.2 MiB (5.0%) command: waterfox pid: 40801 cpu: 0.7%
  2: mem: 624.1 MiB (4.1%) command: plasmashell pid: 1270 cpu: 0.0%
  3: mem: 559.0 MiB (3.6%) command: waterfox pid: 41160 cpu: 0.1%
  4: mem: 530.2 MiB (3.4%) command: seamonkey pid: 43128 cpu: 0.0%
  5: mem: 509.0 MiB (3.3%) command: waterfox pid: 41197 cpu: 0.0%
Info:
  Processes: 439 Power: uptime: 4d 21h 34m states: freeze,mem,disk
    suspend: deep avail: s2idle wakeups: 9 hibernate: platform avail: shutdown,
    reboot, suspend, test_resume image: 5.9 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 259 default: graphical
    tool: systemctl
  Compilers: clang: 22.1.1 gcc: 15.2.1 Shell: Zsh v: 5.9 running-in: konsole
    inxi: 3.3.40
1 Like

While I don’t think I’ve “solved” the issue, reading how it disappeared on my laptop (Data storage devices @ usb ports stopped working on one machine after today's bundled update … - #2 by nitja) might “solve” it for you as well.

1 Like

Well, reboot after upgrading the kernel. :wink:

3 Likes

Were the USB ports on the same side of the laptop?

If yes, try the other side.
USB ports on the same side/close to each other are often connected to the same controller and thereby fail together.

Besides that a restart as @megavolt suggested might work miracles.

1 Like

I did an autoupdate (but not a kernel upgrade), shut it down overnight (albeit before the reboot), tried another device and also ran sudo udevadm monitor while plugging in the drive. And it works now! Not sure which suggestion fixed it :smile: Thanks everyone.

1 Like

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