MSI Modern 14 with Ryzen 5 4500U touchpad detected but not working

Touchpad not working

I installed manjaro in live os mouse is working but after installation not working
No click working no moving
No touch sensing

Also one important thing

When i updated all kde plasma 5.22 is there first it is changed to 5.26.4
After update process touchpad start working
But after reboot happen again

Lastest not working
I think some packages installed thats why runned and after that packages upgraded after reboot
And touchpad stop working
Pls help me

Hi @Newbienoob, and welcome!

In order for us, or anyone for that matter, to be able to provide assistance, more information is necessary. To that end, please see:

Hope you manage!


:bangbang: Tip: :bangbang:

To provide terminal output, copy the text you wish to share, and paste it here, surrounded by three (3) backticks, a.k.a grave accents. Like this:

```
pasted text
```

This will just cause it to be rendered like this:

Portaest sed
elementum
cursus nisl nisi
hendrerit ac quis
sit
adipiscing
tortor sit leo commodo.

Instead of like this:

Portaest sed elementum cursus nisl nisi hendrerit ac quis sit adipiscing tortor sit leo commodo.

Alternatively, paste the text you wish to format as terminal output, select all pasted text, and click the </> button on the taskbar. This will indent the whole pasted section with one TAB, causing it to render the same way as described above.

Thereby improving legibility and making it much easier for those trying to be of assistance.


:bangbang::bangbang: Also, if your language isn’t English, please prepend any and all terminal commands with LC_ALL=C. For example:

LC_ALL=C bluetoothctl

This will just cause the terminal output to be in English, making it easier to understand and debug.

Please edit your post accordingly.

System:
  **Kernel: 5.15.81-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0**
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=5437603d-4834-4f0d-b647-c4aa2d74cd01 rw quiet
    udev.log_priority=3

  **Desktop: KDE Plasma v: 5.26.4 tk: Qt v: 5.15.7 wm: kwin_x11 vt: 1 dm: SDDM**
**    Distro: Manjaro Linux base: Arch Linux**
Machine:

  Type: Laptop System: Micro-Star product: Modern 14 B4MW v: REV:1.0
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Micro-Star model: MS-14DK v: REV:1.0 serial: <superuser required>
    BIOS: American Megatrends v: E14DKAMS.111 date: 11/18/2020
Battery:
  ID-1: BAT1 charge: 36.6 Wh (86.1%) condition: 42.5/52.4 Wh (81.1%)
    volts: 11.9 min: 11.4 model: MSI BIF0_9 type: Li-ion serial: N/A
    status: discharging
Memory:
  RAM: total: 7.17 GiB used: 1.71 GiB (23.9%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  **Info: model: AMD Ryzen 5 4500U with Radeon Graphics bits: 64 type: MCP**
**    arch: Zen 2 gen: 3 level: v3 note: check built: 2020-22**
    process: TSMC n7 (7nm) family: 0x17 (23) model-id: 0x60 (96) stepping: 1
    microcode: 0x8600104
  Topology: cpus: 1x cores: 6 smt: <unsupported> cache: L1: 384 KiB
    desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB desc: 6x512 KiB L3: 8 MiB
    desc: 2x4 MiB
  Speed (MHz): avg: 1445 high: 1657 min/max: 1400/2375 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1397 2: 1397
    3: 1657 4: 1397 5: 1397 6: 1430 bogomips: 28462
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
    f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs
    irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
    msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
    pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
    pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
    rdtscp rep_good sep sha_ni skinit smap smca smep ssbd sse sse2 sse4_1
    sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext tsc
    tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme vmmcall
    wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT disabled
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, STIBP:
    disabled, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Renoir vendor: Micro-Star MSI driver: amdgpu v: kernel
    arch: GCN-5.1 code: Vega-2 process: TSMC n7 (7nm) built: 2018-21 pcie: gen: 4
    speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: HDMI-A-1
    bus-ID: 03:00.0 chip-ID: 1002:1636 class-ID: 0300 temp: 34.0 C
  Device-2: Acer HD Webcam type: USB driver: uvcvideo bus-ID: 3-4:2
    chip-ID: 5986:211c class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.4 compositor: kwin_x11 driver: X:
    loaded: amdgpu unloaded: modesetting alternate: fbdev,vesa dri: radeonsi
    gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 mapped: eDP model: BOE Display 0x08d7 built: 2019
    res: 1920x1080 hz: 60 dpi: 158 gamma: 1.2 size: 309x174mm (12.17x6.85")
    diag: 355mm (14") ratio: 16:9 modes: max: 1920x1080 min: 640x480
  API: OpenGL v: 4.6 Mesa 22.2.4 renderer: AMD Radeon Graphics (renoir LLVM
    14.0.6 DRM 3.42 5.15.81-1-MANJARO) direct render: Yes
Audio:
  Device-1: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel
    v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 03:00.1
    chip-ID: 1002:1637 class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Micro-Star MSI
    driver: N/A alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x pcie:
    gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 03:00.5 chip-ID: 1022:15e2
    class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 03:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Sound API: ALSA v: k5.15.81-1-MANJARO running: yes
  Sound Server-1: JACK v: 1.9.21 running: no
  Sound Server-2: PulseAudio v: 16.1 running: yes
  Sound Server-3: PipeWire v: 0.3.61 running: no
Network:
  Device-1: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter
    vendor: AzureWave driver: rtw_8822ce v: N/A modules: rtw88_8822ce pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 02:00.0
    chip-ID: 10ec:c822 class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: IMC Networks Bluetooth Radio type: USB driver: btusb v: 0.8
    bus-ID: 1-1:2 chip-ID: 13d3:3549 class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 1 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 484.21 GiB used: 19.35 GiB (4.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 2210 MTFDHBA512QFD
    size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: P6MA001 temp: 34.9 C scheme: MBR
  ID-2: /dev/sda maj-min: 8:0 type: USB vendor: Sony model: Storage Media
    size: 7.27 GiB block-size: physical: 512 B logical: 512 B type: N/A
    serial: <filter> rev: 0100 scheme: MBR
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 476.93 GiB size: 468.38 GiB (98.21%) used: 14.27 GiB (3.0%)
    fs: ext4 dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: 5437603d-4834-4f0d-b647-c4aa2d74cd01
  ID-2: /run/media/edith/Ventoy raw-size: 7.23 GiB size: 7.23 GiB (99.99%)
    used: 5.08 GiB (70.2%) fs: exfat dev: /dev/sda1 maj-min: 8:1 label: Ventoy
    uuid: 9529-8526
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sda2 maj-min: 8:2 size: 32 MiB fs: vfat label: VTOYEFI
    uuid: C559-2E5D
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-1:2 info: IMC Networks Bluetooth Radio type: Bluetooth
    driver: btusb interfaces: 2 rev: 1.0 speed: 12 Mb/s power: 500mA
    chip-ID: 13d3:3549 class-ID: e001 serial: <filter>
  Device-2: 1-3:3 info: Silicon Labs USB OPTICAL MOUSE type: Mouse
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 1.5 Mb/s
    power: 100mA chip-ID: 10c4:8108 class-ID: 0301
  Device-3: 1-4:4 info: Realtek RTS5129 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
    class-ID: ff00 serial: <filter>
  Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 3-2:3 info: Sony Storage Media type: Mass Storage
    driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 200mA
    chip-ID: 054c:05ba class-ID: 0806 serial: <filter>
  Device-2: 3-4:2 info: Acer HD Webcam type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 5986:211c
    class-ID: 0e02
  Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 34.8 C mobo: N/A gpu: amdgpu temp: 33.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 223 Uptime: 18m wakeups: 1 Init: systemd v: 251 default: graphical
  tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6 Packages: pm: pacman
  pkgs: 1112 libs: 307 tools: pamac Shell: Zsh v: 5.9 default: Bash v: 5.1.16
  running-in: konsole inxi: 3.3.24

update i tried all solutions but nothing works i tried synaptic packages base packages als libinput but not worked

Try to switch X11 to Wayland.

  1. Install plasma-wayland-session
  2. reboot
  3. switch X11 to Wayland on the login screen.
  4. Login.

I heard and also experienced that the touchpad works more smoothly in Wayland than Xorg.

@Mirdarthos @Zesko

Your solutions did not work it’s driver issue I think
Touchpad is detected but no touch sensing clicks
I said one thing when I changed to kde 22 to kde 26.4 in the middle of update my touchpad started working
But after reboot it’s gone