hi i knew huawei d15 matebook has sound problem. I use it with a bluetooth speaker, but I heard that the sound problem was solved in 5.17, I upgraded the kernel, but the problem still persists. does anyone have a solution?
Welcome to the forum!
How did you know that?
Where did you hear that?
It’s dangerous to go alone. Take this magic wand.
I used manjaro before for 4 months and while using manjaro I encountered a sound problem, there was no solution at that time, there were only trials, but no results. Someone on the nulled forum told me to try the 5.17 version kernel as well, so I did that, but the problem still persists. I’ll look at the links you posted.
did you actually switched to the 5.17 kernel?
also install this:
sudo pacman -S sof-firmware
then reboot and test
also post formated output from:
inxi -Fazy output
System: Kernel: 5.17.9-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.1.0 parameters: BOOT_IMAGE=/boot/vmlinuz-5.17-x86_64 root=UUID=421f550d-fed6-4858-88bd-81cc9c26eb1c rw quiet apparmor=1 security=apparmor udev.log_priority=3 Desktop: KDE Plasma v: 5.24.5 tk: Qt v: 5.15.4 wm: kwin_x11 vt: 1 dm: SDDM Distro: Manjaro Linux base: Arch Linux Machine: Type: Laptop System: HUAWEI product: BOHB-WAX9 v: M1200 serial: <filter> Mobo: HUAWEI model: BOHB-WAX9-PCB-B2 v: M1200 serial: <filter> UEFI: HUAWEI v: 1.41 date: 02/21/2022 Battery: ID-1: BAT1 charge: 16.6 Wh (40.5%) condition: 41.0/41.6 Wh (98.6%) volts: 11.1 min: 11.5 model: Sunwoda-H HB4692J5ECW-31 type: Li-ion serial: <filter> status: discharging cycles: 111 CPU: Info: model: Intel Core i5-10210U socket: BGA1528 bits: 64 type: MT MCP arch: Comet/Whiskey Lake note: check family: 6 model-id: 0x8E (142) stepping: 0xC (12) microcode: 0xF0 Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache: L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB desc: 1x6 MiB Speed (MHz): avg: 1567 high: 2700 min/max: 400/4200 base/boost: 2574/8300 scaling: driver: intel_pstate governor: powersave volts: 0.8 V ext-clock: 100 MHz cores: 1: 800 2: 1835 3: 2519 4: 2700 5: 2027 6: 1055 7: 800 8: 800 bogomips: 33615 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled Type: l1tf status: Not affected Type: mds status: Not affected Type: meltdown status: Not affected Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling Type: srbds mitigation: TSX disabled Type: tsx_async_abort status: Not affected Graphics: Device-1: Intel CometLake-U GT2 [UHD Graphics] vendor: QUANTA driver: i915 v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:9b41 class-ID: 0300 Device-2: IMC Networks HD Camera type: USB driver: uvcvideo bus-ID: 1-6:2 chip-ID: 13d3:5480 class-ID: fe01 serial: <filter> Display: x11 server: X.Org v: 21.1.3 compositor: kwin_x11 driver: X: loaded: modesetting alternate: fbdev,vesa gpu: i915 display-ID: :0 screens: 1 Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93") Monitor-1: eDP-1 model: BOE Display 0x0872 built: 2019 res: 1920x1080 hz: 60 dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5") ratio: 16:9 modes: 1920x1080 OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 22.0.4 direct render: Yes Audio: Device-1: Intel Comet Lake PCH-LP cAVS vendor: QUANTA driver: sof-audio-pci-intel-cnl alternate: snd_hda_intel,snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3 chip-ID: 8086:02c8 class-ID: 0401 Sound Server-1: ALSA v: k5.17.9-1-MANJARO running: yes Sound Server-2: JACK v: 1.9.21 running: no Sound Server-3: PulseAudio v: 15.0 running: yes Sound Server-4: PipeWire v: 0.3.51 running: yes Network: Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi v: kernel bus-ID: 00:14.3 chip-ID: 8086:02f0 class-ID: 0280 IF: wlp0s20f3 state: up mac: <filter> Bluetooth: Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB driver: btusb v: 0.8 bus-ID: 1-10:3 chip-ID: 8087:0aaa class-ID: e001 Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends Drives: Local Storage: total: 238.47 GiB used: 17.6 GiB (7.4%) ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix model: HFM256GD3JX016N size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: 41020C20 temp: 31.9 C scheme: GPT SMART: yes health: PASSED on: 50d 4h cycles: 1,130 read-units: 9,649,699 [4.94 TB] written-units: 8,308,977 [4.25 TB] Partition: ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%) used: 17.6 GiB (7.5%) fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2 maj-min: 259:2 ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 288 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1 maj-min: 259:1 Swap: Alert: No swap data was found. Sensors: System Temperatures: cpu: 52.0 C pch: 42.0 C mobo: N/A Fan Speeds (RPM): N/A Info: Processes: 282 Uptime: 1m wakeups: 1 Memory: 7.51 GiB used: 1.72 GiB (22.9%) Init: systemd v: 250 tool: systemctl Compilers: gcc: 12.1.0 clang: 13.0.1 Packages: 1289 pacman: 1276 lib: 363 flatpak: 5 snap: 8 Shell: Bash (su) v: 5.1.16 running-in: konsole inxi: 3.3.16
still simultaneous output
What problem? You still haven’t told us.
What does that mean?
We’re not here to play 20 questions with you. Help us help you.
dummy output error manjaro doesn’t recognize my sound card that’s the problem
simulated output device ie dummy output. Since my sound card is new, linux versions do not see the sound card
Yes, it does.
but there is no sound how can i solve it
Perhaps start there.
I feel like Dr Strange came to study. Sorry for the hassle and thank you so much for your help.
do you have installed the sof-firmware as mentioned above?
maybe yes? I remember sof-firmware is installed by default since linux515
yes i install it
so install pipewire instead of pulse:
sudo pacman -S manjaro-pipewire
it will give you dependency issue, so uninstall them first, then run the command again, and reboot and test …
I did what you said. but it still says no sound no output device recognized
probably because of your new hardware, you have to wait until its supported by linux… you could try installing the 5.18 kernel from system settings/ kernel, reboot and test with it…
okey i will try. thank you for help
I also have Huawei Matebook D15 (AMD version), and I have the same problem of dummy output. I upgraded the kernel to 5.18.6-1, but the problem persists. I am eager to help the (kernel) devs to diagnose/debug the audio on my hardware, but what is the correct way of contacting them?
did you install sof-firmware and pipewire?
also try switching to the 5.19 kernel and test there are audio issues…