I installed kernel version 5.17 but Huawei Matebook d15 sound card is not recognized

hi i knew huawei d15 matebook has sound problem. I use it with a bluetooth speaker, but I heard that the sound problem was solved in 5.17, I upgraded the kernel, but the problem still persists. does anyone have a solution?

Welcome to the forum! :wave:

How did you know that?

Where did you hear that?

It’s dangerous to go alone. Take this magic wand. :magic_wand:

Please see:

I used manjaro before for 4 months and while using manjaro I encountered a sound problem, there was no solution at that time, there were only trials, but no results. Someone on the nulled forum told me to try the 5.17 version kernel as well, so I did that, but the problem still persists. I’ll look at the links you posted.

did you actually switched to the 5.17 kernel?
also install this:
sudo pacman -S sof-firmware
then reboot and test
also post formated output from:
inxi -Fazy

inxi -Fazy output

  Kernel: 5.17.9-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.17-x86_64
    root=UUID=421f550d-fed6-4858-88bd-81cc9c26eb1c rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: KDE Plasma v: 5.24.5 tk: Qt v: 5.15.4 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
  Type: Laptop System: HUAWEI product: BOHB-WAX9 v: M1200 serial: <filter>
  Mobo: HUAWEI model: BOHB-WAX9-PCB-B2 v: M1200 serial: <filter>
    UEFI: HUAWEI v: 1.41 date: 02/21/2022
  ID-1: BAT1 charge: 16.6 Wh (40.5%) condition: 41.0/41.6 Wh (98.6%)
    volts: 11.1 min: 11.5 model: Sunwoda-H HB4692J5ECW-31 type: Li-ion
    serial: <filter> status: discharging cycles: 111
  Info: model: Intel Core i5-10210U socket: BGA1528 bits: 64 type: MT MCP
    arch: Comet/Whiskey Lake note: check family: 6 model-id: 0x8E (142)
    stepping: 0xC (12) microcode: 0xF0
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 1567 high: 2700 min/max: 400/4200 base/boost: 2574/8300
    scaling: driver: intel_pstate governor: powersave volts: 0.8 V
    ext-clock: 100 MHz cores: 1: 800 2: 1835 3: 2519 4: 2700 5: 2027 6: 1055
    7: 800 8: 800 bogomips: 33615
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds mitigation: TSX disabled
  Type: tsx_async_abort status: Not affected
  Device-1: Intel CometLake-U GT2 [UHD Graphics] vendor: QUANTA driver: i915
    v: kernel ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:9b41 class-ID: 0300
  Device-2: IMC Networks HD Camera type: USB driver: uvcvideo bus-ID: 1-6:2
    chip-ID: 13d3:5480 class-ID: fe01 serial: <filter>
  Display: x11 server: X.Org v: 21.1.3 compositor: kwin_x11 driver: X:
    loaded: modesetting alternate: fbdev,vesa gpu: i915 display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: BOE Display 0x0872 built: 2019 res: 1920x1080
    hz: 60 dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: 1920x1080
  OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 22.0.4
    direct render: Yes
  Device-1: Intel Comet Lake PCH-LP cAVS vendor: QUANTA
    driver: sof-audio-pci-intel-cnl
    alternate: snd_hda_intel,snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:02c8 class-ID: 0401
  Sound Server-1: ALSA v: k5.17.9-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.21 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.51 running: yes
  Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:02f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-10:3 chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
  Local Storage: total: 238.47 GiB used: 17.6 GiB (7.4%)
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix model: HFM256GD3JX016N
    size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: 41020C20 temp: 31.9 C scheme: GPT
  SMART: yes health: PASSED on: 50d 4h cycles: 1,130
    read-units: 9,649,699 [4.94 TB] written-units: 8,308,977 [4.25 TB]
  ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%) used: 17.6 GiB (7.5%)
    fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
    maj-min: 259:1
  Alert: No swap data was found.
  System Temperatures: cpu: 52.0 C pch: 42.0 C mobo: N/A
  Fan Speeds (RPM): N/A
  Processes: 282 Uptime: 1m wakeups: 1 Memory: 7.51 GiB used: 1.72 GiB (22.9%)
  Init: systemd v: 250 tool: systemctl Compilers: gcc: 12.1.0 clang: 13.0.1
  Packages: 1289 pacman: 1276 lib: 363 flatpak: 5 snap: 8 Shell: Bash (su)
  v: 5.1.16 running-in: konsole inxi: 3.3.16

still simultaneous output

What problem? You still haven’t told us.

What does that mean?

We’re not here to play 20 questions with you. Help us help you.

1 Like

dummy output error manjaro doesn’t recognize my sound card that’s the problem

simulated output device ie dummy output. Since my sound card is new, linux versions do not see the sound card

Yes, it does.

but there is no sound how can i solve it

Perhaps start there. :wink:

I feel like Dr Strange came to study. Sorry for the hassle and thank you so much for your help.

do you have installed the sof-firmware as mentioned above?

maybe yes? I remember sof-firmware is installed by default since linux515

yes i install it

so install pipewire instead of pulse:
sudo pacman -S manjaro-pipewire
it will give you dependency issue, so uninstall them first, then run the command again, and reboot and test …

I did what you said. but it still says no sound no output device recognized

probably because of your new hardware, you have to wait until its supported by linux… you could try installing the 5.18 kernel from system settings/ kernel, reboot and test with it…

1 Like

okey i will try. thank you for help

I also have Huawei Matebook D15 (AMD version), and I have the same problem of dummy output. I upgraded the kernel to 5.18.6-1, but the problem persists. I am eager to help the (kernel) devs to diagnose/debug the audio on my hardware, but what is the correct way of contacting them?


did you install sof-firmware and pipewire?
also try switching to the 5.19 kernel and test there are audio issues…