Bluetooth Mouse randomly disconnects

Support
1

Hello,
I’m new to Manjaro and the Forum after getting a new Lenovo IdeaPad Flex 5 14ARE05.
Had a few machines running Ubuntu before, but reading around gave me the idea, that Manjaro Gnome would be the best fit for a dual boot setup with Win10 on that Ideapad.
So far mostly everything is making me very happy, so I don’t regret the choice yet.

Only my bluetooth mouse (TeckNet BM308) is disconnecting very often (or better: becomes non-responsive?).
This occurs on any Kernel I run (5.9, 5.10, 5.11) and most of the time during first ten or so minutes after boot.
Sometimes it comes back after suspend, sometimes a reboot is required.
The mouse works fine on other machines under severeal OSs.

At the moment I have no further idea, where to look…
Thank you!
Viele Grüße aus München
Axel

1 Like
2

:+1: Welcome to Manjaro! :+1:

Please read this:

and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…

An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)

:+1:

P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which CPU/GPU/kernel version you have.

3

Great, thank you!
This would have been the post to find if I hadn’t searched either too narrow or too broadly in the past weeks…

So here is the Info:

~ >>> inxi --admin --verbosity=7 --filter --no-host --width                                                                                                                                                 
System:
  Kernel: 5.11.0-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.1 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.11-x86_64 
  root=UUID=482605b3-3bb4-4302-8190-cf1cb0502efd rw quiet splash apparmor=1 
  security=apparmor resume=UUID=73389024-9632-4e08-9aba-0b94fcd8dfac 
  udev.log_priority=3 
  Desktop: GNOME 3.38.3 tk: GTK 3.24.24 wm: gnome-shell dm: GDM 3.38.2.1 
  Distro: Manjaro Linux 
Machine:
  Type: Convertible System: LENOVO product: 81X2 v: IdeaPad Flex 5 14ARE05 
  serial: <filter> Chassis: type: 31 v: IdeaPad Flex 5 14ARE05 
  serial: <filter> 
  Mobo: LENOVO model: LNVNB161216 v: SDK0R32866 WIN serial: <filter> 
  UEFI: LENOVO v: EECN31WW date: 12/18/2020 
Battery:
  ID-1: BAT0 charge: 34.6 Wh condition: 53.6/52.5 Wh (102%) volts: 11.7/11.6 
  model: LGC L19L3PD6 type: Li-poly serial: <filter> status: Discharging 
  cycles: 20 
Memory:
  RAM: total: 7.21 GiB used: 3.39 GiB (47.0%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: 6-Core model: AMD Ryzen 5 4500U with Radeon Graphics bits: 64 
  type: MCP arch: Zen 2 family: 17 (23) model-id: 60 (96) stepping: 1 
  microcode: 8600104 L2 cache: 3 MiB bogomips: 28462 
  Speed: 1417 MHz min/max: 1400/2375 MHz boost: enabled Core speeds (MHz): 
  1: 1417 2: 1535 3: 1983 4: 1397 5: 1397 6: 1397 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy 
  constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total cqm_occup_llc 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs irperf lahf_lm 
  lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx 
  nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae pat pausefilter 
  pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni 
  popcnt pse pse36 rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sev 
  sev_es sha_ni skinit smap smca sme smep ssbd sse sse2 sse4_1 sse4_2 sse4a 
  ssse3 stibp succor svm svm_lock syscall tce topoext tsc tsc_scale umip 
  v_vmsave_vmload vgif vmcb_clean vme vmmcall wbnoinvd wdt xgetbv1 xsave 
  xsavec xsaveerptr xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, IBRS_FW, 
  STIBP: disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Renoir vendor: Lenovo driver: amdgpu v: kernel bus ID: 04:00.0 
  chip ID: 1002:1636 class ID: 0300 
  Device-2: Acer Integrated Camera type: USB driver: uvcvideo bus ID: 1-4:2 
  chip ID: 5986:212a class ID: 0e02 
  Display: wayland server: X.Org 21.0.99.1 compositor: gnome-shell driver: 
  loaded: amdgpu note: n/a (using device driver) - try sudo/root 
  display ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") 
  s-diag: 583mm (23") 
  Monitor-1: XWAYLAND0 res: 1920x1080 hz: 60 dpi: 157 
  size: 310x170mm (12.2x6.7") diag: 354mm (13.9") 
  OpenGL: renderer: AMD RENOIR (DRM 3.40.0 5.11.0-1-MANJARO LLVM 11.0.1) 
  v: 4.6 Mesa 20.3.4 direct render: Yes 
Audio:
  Device-1: AMD driver: snd_hda_intel v: kernel bus ID: 04:00.1 
  chip ID: 1002:1637 class ID: 0403 
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Lenovo 
  driver: N/A alternate: snd_pci_acp3x, snd_rn_pci_acp3x bus ID: 04:00.5 
  chip ID: 1022:15e2 class ID: 0480 
  Device-3: AMD Family 17h HD Audio vendor: Lenovo driver: snd_hda_intel 
  v: kernel bus ID: 04:00.6 chip ID: 1022:15e3 class ID: 0403 
  Sound Server: ALSA v: k5.11.0-1-MANJARO 
Network:
  Device-1: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter 
  vendor: Lenovo driver: rtw_8822ce v: N/A modules: rtw88_8822ce port: 2000 
  bus ID: 02:00.0 chip ID: 10ec:c822 class ID: 0280 
  IF: wlp2s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 
  bus ID: 3-4:5 chip ID: 0bda:c123 class ID: e001 serial: <filter> 
  Message: Required tool hciconfig not installed. Check --recommends 
RAID:
  Message: No RAID data was found. 
Drives:
  Local Storage: total: 476.94 GiB used: 78.37 GiB (16.4%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: MZALQ512HALU-000L2 
  size: 476.94 GiB block size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 rotation: SSD serial: <filter> rev: AL2QFXV7 temp: 20.9 C 
  scheme: GPT 
  Message: No Optical or Floppy data was found. 
Partition:
  ID-1: / raw size: 97.66 GiB size: 95.62 GiB (97.92%) used: 23.91 GiB (25.0%) 
  fs: ext4 dev: /dev/nvme0n1p7 maj-min: 259:7 label: N/A 
  uuid: 482605b3-3bb4-4302-8190-cf1cb0502efd 
  ID-2: /boot/efi raw size: 512 MiB size: 511 MiB (99.80%) 
  used: 340 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p6 maj-min: 259:6 label: N/A 
  uuid: 8005-C8C0 
  ID-3: /home raw size: 249.38 GiB size: 244.47 GiB (98.03%) 
  used: 54.01 GiB (22.1%) fs: ext4 dev: /dev/nvme0n1p9 maj-min: 259:9 
  label: N/A uuid: bcf8eefc-b4fe-4c1a-acdb-64a1efc4b0a0 
Swap:
  Kernel: swappiness: 60 (default) cache pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 9 GiB used: 457.3 MiB (5.0%) priority: -2 
  dev: /dev/nvme0n1p8 maj-min: 259:8 label: N/A 
  uuid: 73389024-9632-4e08-9aba-0b94fcd8dfac 
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 900 MiB fs: ntfs 
  label: Windows RE tools uuid: E0560F1E560EF556 
  ID-2: /dev/nvme0n1p2 maj-min: 259:2 size: 260 MiB fs: vfat label: SYSTEM 
  uuid: AE0F-2239 
  ID-3: /dev/nvme0n1p3 maj-min: 259:3 size: 128 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
  ID-4: /dev/nvme0n1p4 maj-min: 259:4 size: 97.66 GiB fs: ntfs label: Windows 
  uuid: F8F41000F40FBFBC 
  ID-5: /dev/nvme0n1p5 maj-min: 259:5 size: 21.48 GiB fs: ntfs label: Recovery 
  uuid: 0A36107036105F4F 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 class ID: 0900 
  Device-1: 1-4:2 info: Acer Integrated Camera type: Video driver: uvcvideo 
  interfaces: 2 rev: 2.0 speed: 480 Mb/s chip ID: 5986:212a class ID: 0e02 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s 
  chip ID: 1d6b:0003 class ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 class ID: 0900 
  Device-1: 3-3:2 info: Synaptics type: <vendor specific> driver: N/A 
  interfaces: 1 rev: 2.0 speed: 12 Mb/s chip ID: 06cb:00be class ID: ff00 
  serial: <filter> 
  Device-2: 3-4:5 info: Realtek Bluetooth Radio type: Bluetooth driver: btusb 
  interfaces: 2 rev: 1.0 speed: 12 Mb/s chip ID: 0bda:c123 class ID: e001 
  serial: <filter> 
  Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s 
  chip ID: 1d6b:0003 class ID: 0900 
Sensors:
  System Temperatures: cpu: 30.5 C mobo: 27.0 C gpu: amdgpu temp: 30.0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 247 Uptime: 20h 39m wakeups: 803 Init: systemd v: 247 Compilers: 
  gcc: N/A Packages: 1506 pacman: 1492 lib: 423 flatpak: 6 snap: 8 Shell: Zsh 
  v: 5.8 running in: gnome-terminal inxi: 3.3.01

Hope you can find something in there.
Viele Grüße
Axel

1 Like
4

Hi,

I’m facing the same problem. Did you resolved it ?

But on my side, it semms to happens only when my laptop is unplugged.

Regards

5

Hi,
unfortunately I coudn’t find out much.
I can see this:

~ >>> journalctl -b0 | grep blue                                                                                                                                  
Mär 02 16:42:47 manjaro NetworkManager[545]: <info>  [1614699767.5707] Loaded device plugin: NMBluezManager (/usr/lib/NetworkManager/1.30.0-1/libnm-device-plugin-bluetooth.so)
Mär 02 16:42:49 manjaro bluetoothd[955]: Bluetooth daemon 5.55
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRPageScanType” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRPageScanInterval” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRPageScanWindow” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRInquiryScanType” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRInquiryScanInterval” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRInquiryScanWindow” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRLinkSupervisionTimeout” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRPageTimeout” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRMinSniffInterval” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “BRMaxSniffInterval” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEMinAdvertisementInterval” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEMaxAdvertisementInterval” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEMultiAdvertisementRotationInterval” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalAutoConnect” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowAutoConnect” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalSuspend” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowSuspend” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalDiscovery” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowDiscovery” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalAdvMonitor” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowAdvMonitor” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalConnect” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowConnect” in group “Controller”
Mär 02 16:42:49 manjaro audit[1]: SERVICE_START pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=bluetooth comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEMinConnectionInterval” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEMaxConnectionInterval” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEConnectionLatency” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEConnectionSupervisionTimeout” in group “Controller”
Mär 02 16:42:49 manjaro bluetoothd[955]: src/main.c:parse_controller_config() Key file does not have key “LEAutoconnecttimeout” in group “Controller”
Mär 02 16:42:49 manjaro kernel: audit: type=1130 audit(1614699769.391:70): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=bluetooth comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Mär 02 16:42:49 manjaro bluetoothd[955]: Starting SDP server
Mär 02 16:42:49 manjaro bluetoothd[955]: Bluetooth management interface 1.19 initialized
Mär 02 16:42:53 manjaro bluetoothd[955]: Endpoint registered: sender=:1.42 path=/MediaEndpoint/A2DPSink/sbc
Mär 02 16:42:53 manjaro bluetoothd[955]: Endpoint registered: sender=:1.42 path=/MediaEndpoint/A2DPSource/sbc
Mär 02 16:43:11 manjaro kernel: input: TeckNet BM308 as /devices/pci0000:00/0000:00:08.1/0000:04:00.4/usb3/3-4/3-4:1.0/bluetooth/hci0/hci0:1/0005:0A5C:4503.0004/input/input25

And this part "Key file does not have key “LEMinConnectionInterval” in group “Controller” seemed to link to an older bugreport in the bluez package but I couldn’t understand enough of the discussion there :wink:

So sorry, no progress from my side.
Can’t tell, if plugging in makes a difference.
Now the mouse has just stopped working after over an hour on battery.

Viele Grüße
Axel

1 Like
6

Hi there, I think I’m also getting similar errors. I have a Bluetooth speaker that worked fine with Manjaro for 6-7 months, but I’ve been getting random disconnects since 1 month or so. Likely a new update issue. The device reconnects after 30 seconds or so.

$ journalctl | grep -i bluetoothd
Mär 01 18:24:21  dbus-daemon[801]: [system] Rejected send message, 0 matched rules; type="error", sender=":1.41" (uid=1000 pid=1275 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.2" (uid=0 pid=798 comm="/usr/lib/bluetooth/bluetoothd ")
Mär 01 18:24:21  dbus-daemon[801]: [system] Rejected send message, 0 matched rules; type="error", sender=":1.41" (uid=1000 pid=1275 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.2" (uid=0 pid=798 comm="/usr/lib/bluetooth/bluetoothd ")
Mär 01 19:59:33  bluetoothd[809]: Bluetooth daemon 5.55
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRPageScanType” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRPageScanInterval” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRPageScanWindow” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRInquiryScanType” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRInquiryScanInterval” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRInquiryScanWindow” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRLinkSupervisionTimeout” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRPageTimeout” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRMinSniffInterval” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “BRMaxSniffInterval” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEMinAdvertisementInterval” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEMaxAdvertisementInterval” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEMultiAdvertisementRotationInterval” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalAutoConnect” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowAutoConnect” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalSuspend” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowSuspend” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalDiscovery” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowDiscovery” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalAdvMonitor” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowAdvMonitor” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanIntervalConnect” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEScanWindowConnect” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEMinConnectionInterval” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEMaxConnectionInterval” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEConnectionLatency” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEConnectionSupervisionTimeout” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: src/main.c:parse_controller_config() Key file does not have key “LEAutoconnecttimeout” in group “Controller”
Mär 01 19:59:33  bluetoothd[809]: Starting SDP server
Mär 01 19:59:33  bluetoothd[809]: Bluetooth management interface 1.19 initialized
Mär 01 19:59:40  bluetoothd[809]: Endpoint registered: sender=:1.42 path=/MediaEndpoint/A2DPSink/sbc
Mär 01 19:59:40  bluetoothd[809]: Endpoint registered: sender=:1.42 path=/MediaEndpoint/A2DPSource/sbc
Mär 02 00:29:45  bluetoothd[809]: Terminating
Mär 02 00:29:45  bluetoothd[809]: Endpoint unregistered: sender=:1.42 path=/MediaEndpoint/A2DPSink/sbc
Mär 02 00:29:45  bluetoothd[809]: Endpoint unregistered: sender=:1.42 path=/MediaEndpoint/A2DPSource/sbc
Mär 02 00:29:45  dbus-daemon[787]: [system] Rejected send message, 0 matched rules; type="error", sender=":1.42" (uid=1000 pid=1267 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.6" (uid=0 pid=809 comm="/usr/lib/bluetooth/bluetoothd ")
Mär 02 00:29:45  dbus-daemon[787]: [system] Rejected send message, 0 matched rules; type="error", sender=":1.42" (uid=1000 pid=1267 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.6" (uid=0 pid=809 comm="/usr/lib/bluetooth/bluetoothd ")
Mär 02 00:29:45  bluetoothd[809]: Stopping SDP server
Mär 02 00:29:45  bluetoothd[809]: Exit

And here is the relevant bit from inxi -Fza

Network:   Device-1: Intel Killer Wi-Fi 6 AX1650i 160MHz
           Wireless Network Adapter driver: iwlwifi v: kernel port: 3000 
           IF: wlp0s20f3 state: up mac: <filter> 
Bluetooth: Device-1: Intel type: USB driver: btusb v: 0.8 
           Message: Required tool hciconfig not installed. Check --recommends
7

That’s definitely a bug and as you’re on Kernel 5.11, have you tried 5.4 LTS and 5.10 LTS yet?

Same result?

If yes, I suspect a hardware failure in the mouse…

:scream:

8

I can’t go too much back in kernel versions as my laptop has severe problems with any kernel older than 5.5. I’ll try with 5.10 LTS.

1 Like
9

I tried with the 5.10.19 LTS Kernel today and got the same result. In fact, the issue seems worse, as bluetooth disconnected very quickly after 1-2 minutes. (usually takes at least 10 min) Take this with a grain of salt though, as the behaviour is very random (it could just be an unlucky example).

10

I’m sorry because the only stable Real-time kernel is 5.4, and as you said anything prior to 5.5 is bad, I’m all out of ideas!

Sorry!

:sob:

1 Like
11

I’m also having a similar problem lately with my bluetooth headphones. They seem to disconnect randomly while watching a video or listening to music, and it is really annoying.

I’m on kernel 5.9 btw.

12

That one is EOL, so upgrade to 5.10 LTS (Long Time support) or 5.4 LTS if the 5.10 doesn’t solve your issue…

:crossed_fingers:

13

I’m also experiencing bluetooth speaker randomly disconnecting but automatically reconnects.

14

OP never came back whether 5.4 LTS or 5.10 LTS solved the issue for him/her/other.

So did you try that out yet?

:thinking:

15

Up this, have the same problem with bluetooth headphones no matter the kernel (tried 5.9,10,11)

Edit: here’s my info:

System:
  Kernel: 5.10.19-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.1 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 
  root=UUID=9f999d06-e924-4157-8621-cce32c64f4c3 rw quiet apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: KDE Plasma 5.21.2 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 
  dm: LightDM 1.30.0, SDDM Distro: Manjaro Linux 
Machine:
  Type: Desktop System: Gigabyte product: AB350-Gaming v: N/A serial: <filter> 
  Mobo: Gigabyte model: AB350-Gaming-CF serial: <filter> 
  UEFI: American Megatrends v: F50a date: 11/27/2019 
Memory:
  RAM: total: 15.64 GiB used: 4.19 GiB (26.8%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: 6-Core model: AMD Ryzen 5 1600 bits: 64 type: MT MCP arch: Zen 
  family: 17 (23) model-id: 1 stepping: 1 microcode: 8001138 L2 cache: 3 MiB 
  bogomips: 76672 
  Speed: 1363 MHz min/max: 1550/3200 MHz boost: enabled Core speeds (MHz): 
  1: 1363 2: 2547 3: 1374 4: 1366 5: 1362 6: 2051 7: 1364 8: 1372 9: 1373 
  10: 2152 11: 1360 12: 1703 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb cpuid 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf lahf_lm lbrv lm mca 
  mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl 
  npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq pdpe1gb 
  perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36 
  rdrand rdseed rdtscp rep_good sep sev sha_ni skinit smap smca sme smep ssbd 
  sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm svm_lock syscall tce topoext 
  tsc tsc_scale v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt xgetbv1 xsave 
  xsavec xsaveerptr xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT] 
  vendor: Sapphire Limited driver: amdgpu v: kernel bus ID: 09:00.0 
  chip ID: 1002:731f class ID: 0300 
  Display: x11 server: X.Org 1.20.10 compositor: kwin_x11 driver: 
  loaded: amdgpu,ati unloaded: modesetting,radeon alternate: fbdev,vesa 
  display ID: :0 screens: 1 
  Screen-1: 0 s-res: 3840x1080 s-dpi: 96 s-size: 1016x285mm (40.0x11.2") 
  s-diag: 1055mm (41.5") 
  Monitor-1: DisplayPort-1 res: 1920x1080 dpi: 90 size: 544x303mm (21.4x11.9") 
  diag: 623mm (24.5") 
  Monitor-2: HDMI-A-0 res: 1920x1080 hz: 60 dpi: 102 
  size: 476x268mm (18.7x10.6") diag: 546mm (21.5") 
  OpenGL: renderer: AMD Radeon RX 5700 XT (NAVI10 DRM 3.40.0 5.10.19-1-MANJARO 
  LLVM 11.1.0) 
  v: 4.6 Mesa 20.3.4 direct render: Yes 
Audio:
  Device-1: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel 
  bus ID: 09:00.1 chip ID: 1002:ab38 class ID: 0403 
  Device-2: AMD Family 17h HD Audio vendor: Gigabyte driver: snd_hda_intel 
  v: kernel bus ID: 0b:00.3 chip ID: 1022:1457 class ID: 0403 
  Device-3: Microsoft LifeCam HD-3000 type: USB driver: snd-usb-audio,uvcvideo 
  bus ID: 3-1:2 chip ID: 045e:0779 class ID: 0102 
  Sound Server: ALSA v: k5.10.19-1-MANJARO 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Gigabyte driver: r8168 v: 8.048.03-NAPI modules: r8169 port: f000 
  bus ID: 04:00.0 chip ID: 10ec:8168 class ID: 0200 
  IF: eno1 state: down mac: <filter> 
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel port: f000 
  bus ID: 05:00.0 chip ID: 8086:2723 class ID: 0280 
  IF: wlp5s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus ID: 1-7:3 
  chip ID: 8087:0029 class ID: e001 
  Message: Required tool hciconfig not installed. Check --recommends 
RAID:
  Message: No RAID data was found. 
Drives:
  Local Storage: total: 3.87 TiB used: 161.53 GiB (4.1%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 960 EVO 250GB 
  size: 232.89 GiB block size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 rotation: SSD serial: <filter> rev: 3B7QCXE7 temp: 36.9 C 
  scheme: GPT 
  ID-2: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD10EZEX-08M2NA0 
  size: 931.51 GiB block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  rotation: 7200 rpm serial: <filter> rev: 1A01 scheme: MBR 
  ID-3: /dev/sdb maj-min: 8:16 vendor: Seagate model: ST1000DM010-2EP102 
  size: 931.51 GiB block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  rotation: 7200 rpm serial: <filter> rev: CC43 scheme: MBR 
  ID-4: /dev/sde maj-min: 8:64 type: USB vendor: Toshiba model: MQ04UBD200 
  size: 1.82 TiB block size: physical: 512 B logical: 512 B rotation: 5400 rpm 
  serial: <filter> scheme: MBR 
  Message: No Optical or Floppy data was found. 
Partition:
  ID-1: / raw size: 50.02 GiB size: 48.99 GiB (97.93%) used: 39.46 GiB (80.5%) 
  fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5 label: N/A 
  uuid: 9f999d06-e924-4157-8621-cce32c64f4c3 
  ID-2: /boot/efi raw size: 99 MiB size: 95 MiB (95.96%) 
  used: 25.3 MiB (26.6%) fs: vfat dev: /dev/nvme0n1p2 maj-min: 259:2 
  label: N/A uuid: 5401-DA0E 
  ID-3: /home raw size: 931.51 GiB size: 915.82 GiB (98.31%) 
  used: 122.05 GiB (13.3%) fs: ext4 dev: /dev/sdb1 maj-min: 8:17 label: N/A 
  uuid: 226ed7c0-ffac-4077-b9b7-dcfb2ff5f114 
  ID-4: /run/timeshift/backup raw size: 50.02 GiB size: <superuser required> 
  used: <superuser required> fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5 
  label: N/A uuid: 9f999d06-e924-4157-8621-cce32c64f4c3 
Swap:
  Alert: No Swap data was found. 
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 499 MiB fs: ntfs label: N/A 
  uuid: 520279E40279CE0B 
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 16 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
  ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 182.26 GiB fs: ntfs label: N/A 
  uuid: 6840031A4002EF1E 
  ID-4: /dev/sda1 maj-min: 8:1 size: 100 MiB fs: ntfs 
  label: Riservato per il sistema uuid: 00183E97183E8BA2 
  ID-5: /dev/sda2 maj-min: 8:2 size: 930.97 GiB fs: ntfs label: N/A 
  uuid: D42ACADC2ACABAAE 
  ID-6: /dev/sda3 maj-min: 8:3 size: 450 MiB fs: ntfs label: N/A 
  uuid: BA56B62C56B5E971 
  ID-7: /dev/sde1 maj-min: 8:65 size: 1.82 TiB fs: ntfs label: TOSHIBA EXT 
  uuid: 8CF67907F678F336 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 10 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 class ID: 0900 
  Hub-2: 1-2:2 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 12 Mb/s 
  chip ID: 05e3:0610 class ID: 0900 
  Device-1: 1-7:3 info: Intel AX200 Bluetooth type: Bluetooth driver: btusb 
  interfaces: 2 rev: 2.0 speed: 12 Mb/s chip ID: 8087:0029 class ID: e001 
  Hub-3: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip ID: 1d6b:0003 class ID: 0900 
  Device-1: 2-1:2 info: Toshiba America External USB 3.0 type: Mass Storage 
  driver: usb-storage interfaces: 1 rev: 3.0 speed: 5 Gb/s chip ID: 0480:0901 
  class ID: 0806 serial: <filter> 
  Hub-4: 2-2:3 info: Genesys Logic USB3.1 Hub ports: 4 rev: 3.1 speed: 5 Gb/s 
  chip ID: 05e3:0626 class ID: 0900 
  Device-1: 2-2.4:4 info: Genesys Logic SD Card Reader and Writer 
  type: Mass Storage driver: usb-storage interfaces: 1 rev: 3.1 speed: 5 Gb/s 
  chip ID: 05e3:0749 class ID: 0806 serial: <filter> 
  Hub-5: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 class ID: 0900 
  Device-1: 3-1:2 info: Microsoft LifeCam HD-3000 type: Video,Audio 
  driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s 
  chip ID: 045e:0779 class ID: 0102 
  Device-2: 3-2:3 info: Corsair M65 Gaming Mouse type: Mouse,Keyboard 
  driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s 
  chip ID: 1b1c:1b05 class ID: 0300 
  Device-3: 3-3:4 info: Logitech G413 Gaming Keyboard type: Keyboard,HID 
  driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s 
  chip ID: 046d:c33a class ID: 0300 serial: <filter> 
  Hub-6: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.0 speed: 5 Gb/s 
  chip ID: 1d6b:0003 class ID: 0900 
Sensors:
  System Temperatures: cpu: 40.9 C mobo: N/A gpu: amdgpu temp: 56.0 C 
  mem: 70.0 C 
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 0 
Info:
  Processes: 348 Uptime: 5h 04m wakeups: 0 Init: systemd v: 247 Compilers: 
  gcc: 10.2.0 clang: 11.1.0 Packages: 1505 pacman: 1500 lib: 485 flatpak: 0 
  snap: 5 Shell: Bash v: 5.1.0 running in: konsole inxi: 3.3.01
16

When trying kernels, look here first:

https://kernel.org

so try 5.4 LTS as that has been an LTS kernel for far longer than 5.10.

(and then feed back, please?)

1 Like
17

i’m testing on 5.4 right now gonna let you know! Also noob question (i’m still pretty new to all this linux thing) going back to an older kernel won’t downgrage my drivers? Or they are bound to the majaro updates and not the kernel ones?

18

I was using 5.10 when this issue started happening. I think it started when the stable update that had the changes to the nvidia drivers came out. I’m not sure. I’m now on 5.11 and it’s still happening. Haven’t tried 5.4 though because I have some things that work better with 5.10 or above.

Another weird thing about this bug is when I’m playing a game and I have say spotify running, so there’s 2 different audio sources, and I have them both going to my earphones. In the background I have the bluetooth speaker connected but again I have both audio sources going to my earphones, so no audio coming out of the bluetooth speaker. Suddenly, out of no where, the bluetooth speaker disconnects, automatically connects, takes away the game audio, but for some reason the spotify audio is still going to my earphones. So the spotify audio is coming out of my earphones, the game audio is coming out of the bluetooth speaker. Even if I only have the bluetooth speaker running, it will randomly disconnect and reconnect.

19

so 3 hours in and it seems like everything is working as intended, installing 5.4 solved the problem

1 Like
20

It’s not an older kernel it’s an LTS kernel.

Please read this:

especially the section “Linux has multiple kernels”

also read Alessio’s post above cc @wildcard