Blackscreen after update all packages and install pulseaudio

Support
,
1

I am a new user of Manjaro KDE Plasma. After installation, the download manager informed me that I had 295 updates, so I proceeded to update the system. Subsequently, I encountered an issue with my laptop speakers. I watched a video on YouTube that suggested installing PulseAudio to resolve this problem. Following the instructions, I installed PulseAudio and restarted my laptop.

After logging in, I encountered a black screen with only the mouse cursor visible, along with the Latte panel and application menu bar appearing blurred. If anyone has experienced a similar problem or know the solution, please share it with me.

Additional information:

  • I can use the system normally through the Latte bar.

  • I am unable to use the right-click function on the desktop.

I am using a Lenovo IdeaPad 3 with an AMD Radeon Vega 3 Graphics GPU.

2

Hi 3omdaughh. Welcome to the forum.

It might help if you tell us exactly what this issue was.

Specifically, what did this YouTube video suggest you do? How did you install PulseAudio?

Try creating a new user profile, reboot, and login to that profile to see it that is also affected.

As a new forum user, these links may be beneficial:

3 Likes
3

PulseAudio should be installed as default sound server on Manjaro KDE and should not need to be
installed, or reinstalled
PulseAudio has not released new packages recently so it would not be updated after installing
Pulseaudio is just a sound server and unlikely to be causing issues with display or mouse

If you are still ‘encountering an issue’ with speakers, please post more information about audio devices detected in PulseAudio

pactl list cards

And explain the issue in more detail

1 Like
4

This is the output of the command

pactl list cards

Card #0
        Name: alsa_card.pci-0000_03_00.1
        Driver: module-alsa-card.c
        Owner Module: 6
        Properties:
                alsa.card = "0"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xd07c8000 irq 51"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:03:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:03:00.1/sound/card0"
                device.bus = "pci"
                device.vendor.id = "1002"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
                device.product.id = "15de"
                device.product.name = "Raven/Raven2/Fenghuang HDMI/DP Audio Controller"
                device.string = "0"
                device.description = "Raven/Raven2/Fenghuang HDMI/DP Audio Controller"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        Profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: no)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
        Active Profile: off
        Ports:
                hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo, output:hdmi-surround, output:hdmi-surround71

Card #1
        Name: alsa_card.pci-0000_03_00.6
        Driver: module-alsa-card.c
        Owner Module: 7
        Properties:
                alsa.card = "1"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xd07c0000 irq 52"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:03:00.6"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:03:00.6/sound/card1"
                device.bus = "pci"
                device.vendor.id = "1022"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
                device.product.id = "15e3"
                device.product.name = "Family 17h/19h HD Audio Controller"
                device.string = "1"
                device.description = "Family 17h/19h HD Audio Controller"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        Profiles:
                input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 32833, available: yes)
                output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 39268, available: yes)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 39333, available: yes)
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
        Active Profile: input:analog-stereo
        Ports:
                analog-input-internal-mic: Internal Microphone (type: Mic, priority: 8900, latency offset: 0 usec, availability unknown)
                        Properties:
                                device.icon_name = "audio-input-microphone"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo
                analog-input-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "audio-input-microphone"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo
                analog-output-speaker: Speakers (type: Speaker, priority: 10000, latency offset: 0 usec, availability unknown)
                        Properties:
                                device.icon_name = "audio-speakers"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
                analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "audio-headphones"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
5

The speakers suddenly didn’t work after I updated the software.

6

The YouTube video suggests that if you download PulseAudio, this issue will be solved. I installed it through Pacman commands.

1 Like
7

Thank you for the additional information. Authors of a YouTube video have absolutely no idea how relevant their suggestion may be to your specific case, and often, following those instructions blindly can lead to even more complication.

In this instance you effectively reinstalled the correct version of PulseAudio, even though it wasn’t needed. No harm done. From this point forward you will need to provide as much information about your system as possible, to help others find a solution.

To that end, some of the links already posted above may help, and possibly the output of these commands:

inxi --admin --verbosity=7 --filter --no-host --width
journalctl --boot=-1 --priority=3 --catalog --no-pager

Cheers.

8 
System:
  Kernel: 6.5.11-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: hpet available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.5-x86_64
    root=UUID=9ea51232-108a-4b99-b6a5-802b76550e5a rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.9 tk: Qt v: 5.15.11 info: latte-dock
    wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 81W0 v: IdeaPad 3 14ADA05
    serial: <superuser required> Chassis: type: 10 v: IdeaPad 3 14ADA05
    serial: <superuser required>
  Mobo: LENOVO model: LNVNB161216 v: No DPK serial: <superuser required>
    UEFI: LENOVO v: E8CN34WW date: 04/28/2022
Battery:
  ID-1: BAT0 charge: 26.1 Wh (91.9%) condition: 28.4/35.3 Wh (80.3%)
    power: 10.6 W volts: 8.6 min: 7.6 model: CPT-COS L16C2PB1 type: Li-poly
    serial: <filter> status: charging cycles: 497
Memory:
  System RAM: total: 6 GiB available: 5.67 GiB used: 4.51 GiB (79.7%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Athlon Gold 3150U with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen/Zen+ note: check gen: 1 level: v3 note: check built: 2019
    process: GF 12nm family: 0x17 (23) model-id: 0x18 (24) stepping: 1
    microcode: 0x8108109
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 192 KiB desc: d-2x32 KiB; i-2x64 KiB L2: 1024 KiB desc: 2x512 KiB
    L3: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 2141 high: 3294 min/max: 1400/2400 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 2105 2: 1766
    3: 1400 4: 3294 bogomips: 19170
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb
    cpuid cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c
    flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf
    lahf_lm lbrv lm mca mce misalignsse mmx mmxext monitor movbe msr mtrr
    mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae pat
    pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
    pfthreshold pge pni popcnt pse pse36 rapl rdrand rdseed rdtscp rep_good
    sep sev sev_es sha_ni skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2
    sse4a ssse3 succor svm svm_lock syscall tce topoext tsc tsc_scale
    v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt xgetbv1 xsave xsavec
    xsaveerptr xsaveopt
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT vulnerable
  Type: spec_rstack_overflow mitigation: safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, STIBP:
    disabled, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Picasso/Raven 2 [Radeon Vega Series / Radeon Mobile Series]
    vendor: Lenovo driver: amdgpu v: kernel arch: GCN-5 code: Vega
    process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16 ports:
    active: eDP-1 empty: HDMI-A-1 bus-ID: 03:00.0 chip-ID: 1002:15d8
    class-ID: 0300 temp: 59.0 C
  Device-2: Chicony Integrated Camera driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-5.1:4 chip-ID: 04f2:b6ce
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.9 compositor: kwin_x11 driver: X:
    loaded: amdgpu unloaded: modesetting alternate: fbdev,vesa dri: radeonsi
    gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.21x7.99")
    s-diag: 414mm (16.31") monitors: <missing: xrandr>
  Monitor-1: eDP-1 model: AU Optronics 0x723c built: 2017 res: 1366x768
    dpi: 112 gamma: 1.2 size: 309x173mm (12.17x6.81") diag: 354mm (13.9")
    ratio: 16:9 modes: max: 1366x768 min: 640x480
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
    device: 1 drv: swrast surfaceless: drv: radeonsi x11: drv: radeonsi
    inactive: gbm,wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 23.1.9-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon Vega 3 Graphics (raven2
    LLVM 16.0.6 DRM 3.54 6.5.11-1-MANJARO) device-ID: 1002:15d8
    memory: 1.95 GiB unified: no
  API: Vulkan v: 1.3.269 layers: N/A device: 0 type: integrated-gpu name: AMD
    Radeon Vega 3 Graphics (RADV RAVEN2) driver: mesa radv v: 23.1.9-manjaro1.1
    device-ID: 1002:15d8 surfaces: xcb,xlib
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 03:00.1 chip-ID: 1002:15de class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Lenovo
    driver: snd_pci_acp3x v: kernel alternate: snd_rn_pci_acp3x, snd_pci_acp5x,
    snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s
    lanes: 16 bus-ID: 03:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Lenovo driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 03:00.6
    chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.5.11-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.84 status: off with: pipewire-media-session
    status: active tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active tools: pacat,pactl
Network:
  Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
    vendor: Lenovo driver: ath10k_pci v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 bus-ID: 02:00.0 chip-ID: 168c:003e class-ID: 0280 temp: 39.0 C
  IF: wlp2s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Qualcomm Atheros QCA61x4 Bluetooth 4.0 driver: btusb v: 0.8
    type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-6:3
    chip-ID: 0cf3:e300 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 5 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.14 TiB used: 14.23 GiB (1.2%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: MZVLW256HEHP-000L7
    size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 5L7QCXB7 temp: 35.9 C
    scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM035-1RK172
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 5400 serial: <filter> fw-rev: LFM3 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%) used: 14.23 GiB (6.1%)
    fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
    uuid: 9ea51232-108a-4b99-b6a5-802b76550e5a
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 296 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: A932-00DA
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 146.48 GiB fs: ntfs label: N/A
    uuid: 01D97A77E84D7EB0
  ID-2: /dev/sda2 maj-min: 8:2 size: 390.62 GiB fs: ntfs label: N/A
    uuid: 36D6B169D6B12A4F
  ID-3: /dev/sda3 maj-min: 8:3 size: 394.4 GiB fs: ntfs label: N/A
    uuid: 3036ABFE36ABC2E8
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 6 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 1-5:2 info: Genesys Logic Hub ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0608 class-ID: 0900
  Device-1: 1-5.1:4 info: Chicony Integrated Camera type: video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 500mA chip-ID: 04f2:b6ce class-ID: 0e02 serial: <filter>
  Device-2: 1-6:3 info: Qualcomm Atheros QCA61x4 Bluetooth 4.0
    type: bluetooth driver: btusb interfaces: 2 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 0cf3:e300 class-ID: e001
  Hub-3: 2-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 59.5 C mobo: N/A gpu: amdgpu temp: 59.0 C
  Fan Speeds (rpm): N/A
Info:
  Processes: 246 Uptime: 1d 2h 15m wakeups: 2 Init: systemd v: 254
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: 1195 pm: pacman pkgs: 1184 libs: 341 tools: pamac pm: flatpak
  pkgs: 0 pm: snap pkgs: 11 Shell: Zsh v: 5.9 default: Bash v: 5.2.15
  running-in: konsole inxi: 3.3.31
9 
Nov 14 18:38:17 3omdaughh kernel: integrity: Problem loading X.509 certificate -65
Nov 14 18:38:22 3omdaughh bluetoothd[423]: Failed to clear UUIDs: Failed (0x03)
Nov 14 18:38:22 3omdaughh bluetoothd[423]: Failed to add UUID: Failed (0x03)
Nov 14 18:38:22 3omdaughh bluetoothd[423]: Failed to add UUID: Failed (0x03)
Nov 14 18:38:22 3omdaughh bluetoothd[423]: Failed to add UUID: Failed (0x03)
Nov 14 18:38:23 3omdaughh systemd-coredump[494]: [🡕] Process 461 (Xorg) of user 0 dumped core.
                                                 
                                                 Stack trace of thread 461:
                                                 #0  0x00007f5aba74a83c n/a (libc.so.6 + 0x8e83c)
                                                 #1  0x00007f5aba6fa668 raise (libc.so.6 + 0x3e668)
                                                 #2  0x00007f5aba6e24b8 abort (libc.so.6 + 0x264b8)
                                                 #3  0x000056177e42e640 OsAbort (Xorg + 0x153640)
                                                 #4  0x000056177e43002b FatalError (Xorg + 0x15502b)
                                                 #5  0x000056177e4364a6 n/a (Xorg + 0x15b4a6)
                                                 #6  0x00007f5aba6fa710 n/a (libc.so.6 + 0x3e710)
                                                 #7  0x00007f5ab9cef830 n/a (modesetting_drv.so + 0x10830)
                                                 #8  0x000056177e4534e2 InitOutput (Xorg + 0x1784e2)
                                                 #9  0x000056177e318fb3 n/a (Xorg + 0x3dfb3)
                                                 #10 0x00007f5aba6e3cd0 n/a (libc.so.6 + 0x27cd0)
                                                 #11 0x00007f5aba6e3d8a __libc_start_main (libc.so.6 + 0x27d8a)
                                                 #12 0x000056177e31a5a5 _start (Xorg + 0x3f5a5)
                                                 ELF object binary architecture: AMD x86-64
░░ Subject: Process 461 (Xorg) dumped core
░░ Defined-By: systemd
░░ Support: https://forum.manjaro.org/c/support
░░ Documentation: man:core(5)
░░ 
░░ Process 461 (Xorg) crashed and dumped core.
░░ 
░░ This usually indicates a programming error in the crashing program and
░░ should be reported to its vendor as a bug.
Nov 14 18:38:23 3omdaughh sddm[459]: Failed to read display number from pipe
Nov 15 00:18:46 3omdaughh kernel: watchdog: watchdog0: watchdog did not stop!
10

The card profile is set to Analog Stereo Input only, so outputs to speakers and headphones are not accessible

To change card Profile to use Analog Stereo Output + Analog Stereo Input (Analog Stereo Duplex)

pactl set-card-profile alsa_card.pci-0000_03_00.6 output:analog-stereo+input:analog-stereo
1 Like
11

It works! thanks bro I really appreciate that

now the sound issue solved, do you know any thing about the blackscreen one?

12

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