Audio and Wifi problems on Multilaser UB23X notebook

Support Sound
1

Hello I’ve been using linux for a few years now but haven’t really gone much in depth, just a few tweaks here and there and the occasional failed rice.

I purchased a laptop a few years ago with the idea of having linux on it because it was a pretty cheap one with a crappy cpu, an Intel Celeron, it originally came with W11.

This is a brazilian brand named Ultra, and ever since I installed my linux on it I’ve been having issues with the audio and wifi, to which I haven’t been able to find a solution and wanted to see if anyone could point me in the right direction.

What is the problem? I’ll try to explain to the best of my abilities what it is happening or at least what I think it is. First the audio problem, when I boot up my machine it initially starts with no audio, if I play music or a youtube video no audio comes out of it, even though you can check the mixer in alsa moving up and down, however, if I plug some headphones it plays audio fine, and whenever I unplug them audio plays normal from the laptop’s speaker. One quirk of this is, I plug and immediately unplug the headphones jack to get audio through the speakers, fine, but if I’m paying music and, lets say, gaming and a sound is played in the game it suddenly goes mute, everything, the same problem as when I initially boot, and to temporarily resolve it again I just plug-and-unplug the headphones jack.

The second problem, the one with the wifi, seems to be a little less confusing, as it just turns off the wifi adapter if I start downloading something that uses a lot of bandwidth or I start streaming heavy videos, and I can’t get my wifi back unless I reboot.

I tried debian, arch and fedora and all have the same problem, ones more frequent than others. If you could help me solve these issues permanently I’ll greatly appreciate it.

2

Hi @hrmb26, and welcome!

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3

Thank you I will post more info shortly

4

This is the output for inxi, I ran it a few minutes after booting up the laptop. If there is any other information I can provide to help you better diagnose the problem let me know.

System:
  Kernel: 6.12.41-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.1.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.12-x86_64
    root=UUID=fa67a92f-cefd-483e-b67b-49691eef3d6c rw rootflags=subvol=@
    quiet splash apparmor=1 security=apparmor
    resume=UUID=e9ee1831-3aef-4481-b676-73b2bf6e8be6 udev.log_priority=3
  Desktop: i3 v: 4.24 with: polybar tools: avail: i3lock, swayidle,
    swaylock, xfce4-screensaver vt: 7 dm: LightDM v: 1.32.0 Distro: Manjaro
    base: Arch Linux
Machine:
  Type: Laptop System: Multilaser product: UB23X v: SHG47
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Multilaser model: UB235 serial: <superuser required> part-nu: UB235
    uuid: <superuser required> UEFI: American Megatrends v: GM116E.B0.0x15
    date: 10/13/2021
Battery:
  ID-1: BAT0 charge: 12.8 Wh (42.1%) condition: 30.4/N/A Wh power: 9.6 W
    volts: 7.3 min: 7.6 model: N/A type: Unknown serial: <filter>
    status: discharging
Memory:
  System RAM: total: 4 GiB available: 3.66 GiB used: 2.39 GiB (65.4%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 64 GiB note: check slots: 4 modules: 2 EC: None
    max-module-size: 16 GiB note: est.
  Device-1: A1_DIMM0 type: LPDDR4 detail: synchronous size: 2 GiB
    speed: 2133 MT/s volts: curr: 1 min: 1 max: 2 width (bits): data: 16
    total: 16 manufacturer: abcd part-no: 123456789012345678 serial: <filter>
  Device-2: A1_DIMM1 type: LPDDR4 detail: synchronous size: 2 GiB
    speed: 2133 MT/s volts: curr: 1 min: 1 max: 2 width (bits): data: 16
    total: 16 manufacturer: abcd part-no: 123456789012345678 serial: <filter>
  Device-3: A1_DIMM2 type: no module installed
  Device-4: A1_DIMM3 type: no module installed
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Celeron N4020 bits: 64 type: MCP arch: Goldmont Plus
    level: v2 built: 2017 process: Intel 14nm family: 6 model-id: 0x7A (122)
    stepping: 8 microcode: 0x26
  Topology: cpus: 1x dies: 1 clusters: 1 cores: 2 smt: <unsupported> cache:
    L1: 112 KiB desc: d-2x24 KiB; i-2x32 KiB L2: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 2771 min/max: 800/2800 scaling: driver: intel_cpufreq
    governor: schedutil cores: 1: 2771 2: 2771 bogomips: 4378
  Flags: 3dnowprefetch acpi aes aperfmperf apic arat arch_capabilities
    arch_perfmon art bts cat_l2 cdp_l2 clflush clflushopt cmov constant_tsc
    cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts ept ept_ad erms
    est flexpriority fpu fsgsbase fxsr ht ibpb ibrs ibrs_enhanced ida
    intel_pt lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr
    nonstop_tsc nopl nx pae pat pbe pclmulqdq pdcm pdpe1gb pebs pge pln pni
    popcnt pse pse36 pts rdpid rdrand rdseed rdt_a rdtscp rep_good sdbg sep
    sha_ni smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm
    tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer tsc_known_freq umip vme
    vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling mitigation: Clear Register File
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
    conditional; PBRSB-eIBRS: Not affected; BHI: SW loop, KVM: SW loop
  Type: srbds status: Not affected
  Type: tsa status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel GeminiLake [UHD Graphics 600] driver: i915 v: kernel
    arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports: active: eDP-1
    empty: HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:3185 class-ID: 0300
  Device-2: Y Media USB Camera driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-6:4 chip-ID: 0bdc:0320
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.org v: 1.21.1.18 with: Xwayland v: 24.1.8
    compositor: Picom v: 12.5 driver: X: loaded: modesetting
    alternate: fbdev,vesa dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-size: <missing: xdpyinfo>
  Monitor-1: eDP-1 model: AU Optronics 0x2e3c built: 2013 res:
    mode: 1366x768 hz: 60 scale: 100% (1) dpi: 112 gamma: 1.2 chroma: red:
    x: 0.580 y: 0.333 green: x: 0.329 y: 0.565 blue: x: 0.153 y: 0.137 white:
    x: 0.314 y: 0.329 size: 309x173mm (12.17x6.81") diag: 354mm (13.9")
    ratio: 16:9 modes: 1366x768
  EDID-Warnings: 1: parse_edid: unknown flag 0
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris x11: drv: iris
    inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 25.1.7-arch1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics 600 (GLK 2)
    device-ID: 8086:3185 memory: 3.57 GiB unified: yes
  Info: Tools: api: eglinfo,glxinfo de: xfce4-display-settings wl: swaymsg
    x11: xprop,xrandr
Audio:
  Device-1: Intel Celeron/Pentium Silver Processor High Definition Audio
    vendor: Realtek driver: sof-audio-pci-intel-apl alternate: snd_hda_intel,
    snd_soc_avs, snd_sof_pci_intel_apl bus-ID: 00:0e.0 chip-ID: 8086:3198
    class-ID: 0401
  API: ALSA v: k6.12.41-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 1.4.7 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Message: No PCI device data found.
  IF-ID-1: wlp0s21f0u4i2 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Realtek 802.11n WLAN Adapter driver: btusb,rtw_8723du type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:3 chip-ID: 0bda:d723
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 111.79 GiB used: 39.11 GiB (35.0%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 model: SATA SSD size: 111.79 GiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s tech: SSD serial: <filter>
    fw-rev: 0A0 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 103.44 GiB size: 103.44 GiB (100.00%)
    used: 39.07 GiB (37.8%) fs: btrfs dev: /dev/sda2 maj-min: 8:2 label: N/A
    uuid: fa67a92f-cefd-483e-b67b-49691eef3d6c
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 632 KiB (0.2%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: FFE7-4BCF
  ID-3: /home raw-size: 103.44 GiB size: 103.44 GiB (100.00%)
    used: 39.07 GiB (37.8%) fs: btrfs dev: /dev/sda2 maj-min: 8:2 label: N/A
    uuid: fa67a92f-cefd-483e-b67b-49691eef3d6c
  ID-4: /tmp/.mount_runeliCbnaPj raw-size: N/A size: 39.1 MiB
    used: 39.1 MiB (100.0%) fs: fuse.runelite.appimage source: ERR-102
  ID-5: /var/cache raw-size: 103.44 GiB size: 103.44 GiB (100.00%)
    used: 39.07 GiB (37.8%) fs: btrfs dev: /dev/sda2 maj-min: 8:2 label: N/A
    uuid: fa67a92f-cefd-483e-b67b-49691eef3d6c
  ID-6: /var/log raw-size: 103.44 GiB size: 103.44 GiB (100.00%)
    used: 39.07 GiB (37.8%) fs: btrfs dev: /dev/sda2 maj-min: 8:2 label: N/A
    uuid: fa67a92f-cefd-483e-b67b-49691eef3d6c
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: partition size: 8.05 GiB used: 7 MiB (0.1%)
    priority: -2 dev: /dev/sda3 maj-min: 8:3 label: swap
    uuid: e9ee1831-3aef-4481-b676-73b2bf6e8be6
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 9 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-1:2 info: INSTANT USB GAMING MOUSE type: mouse,keyboard
    driver: hid-generic,usbhid interfaces: 2 rev: 1.1
    speed: 1.5 Mb/s (183 KiB/s) lanes: 1 mode: 1.0 power: 100mA
    chip-ID: 30fa:1701 class-ID: 0300
  Device-2: 1-4:3 info: Realtek 802.11n WLAN Adapter type: bluetooth
    driver: btusb,rtw_8723du interfaces: 3 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
    lanes: 1 mode: 2.0 power: 500mA chip-ID: 0bda:d723 class-ID: e001
    serial: <filter>
  Device-3: 1-6:4 info: Y Media USB Camera type: video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
    power: 500mA chip-ID: 0bdc:0320 class-ID: 0e02 serial: <filter>
  Hub-2: 2-0:1 info: super-speed hub ports: 7 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 52.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Repos:
  Packages: 1311 pm: pacman pkgs: 1304 libs: 373 tools: pamac,yay pm: flatpak
    pkgs: 7
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://edgeuno-bog2.mm.fcix.net/manjaro/stable/$repo/$arch
    2: https://forksystems.mm.fcix.net/manjaro/stable/$repo/$arch
    3: https://mirror.fcix.net/manjaro/stable/$repo/$arch
    4: https://opencolo.mm.fcix.net/manjaro/stable/$repo/$arch
    5: https://ask4.mm.fcix.net/manjaro/stable/$repo/$arch
    6: https://distrohub.kyiv.ua/manjaro/stable/$repo/$arch
    7: https://mirror.futureweb.be/manjaro/stable/$repo/$arch
    8: https://mirror.ibakerserver.pt/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 187
  1: cpu: 103% command: runelite.appimage pid: 1586 mem: 810.7 MiB (21.6%)
  2: cpu: 33.8% command: firefox pid: 1723 mem: 548.5 MiB (14.6%)
  3: cpu: 17.7% command: firefox pid: 1850 mem: 253.6 MiB (6.7%)
  4: cpu: 13.7% command: firefox pid: 1900 mem: 273.6 MiB (7.2%)
  5: cpu: 4.2% command: Xorg pid: 828 mem: 84.9 MiB (2.2%)
  Memory top: 5 of 187
  1: mem: 810.7 MiB (21.6%) command: runelite.appimage pid: 1586 cpu: 103%
  2: mem: 548.5 MiB (14.6%) command: firefox pid: 1723 cpu: 33.8%
  3: mem: 273.6 MiB (7.2%) command: firefox pid: 1900 cpu: 13.7%
  4: mem: 253.6 MiB (6.7%) command: firefox pid: 1850 cpu: 17.7%
  5: mem: 179.9 MiB (4.7%) command: alacritty pid: 2127 cpu: 3.4%
Info:
  Processes: 187 Power: uptime: 6m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 1.45 GiB Init: systemd v: 257
    default: graphical tool: systemctl
  Compilers: gcc: 15.1.1 Shell: Zsh v: 5.9 running-in: alacritty
    inxi: 3.3.38
5

Thank you.

I think this: :point_down:

is kind of a dead giveaway that the Wifi device isn’t being detected. Quite possibly it’s disabled in the BIOS/UEFI or Windows on this machine wasn’t properly shut down the last time it was used.

Regarding Audio:

I’m the completely wrong person to try and offer assistance, especially with something that’s not simply a missing driver, as it seems to be the case here. (I don’t even have speakers connected to my PC. Hearing problems, the suck.)

a Much better approach is to consult the Arch wiki:

6

Thank you for the help, I really appreciate it. It’s weird about the wifi, because I use fine everytime, it just turns off if I start downloading a big file or something like that, and stays like that until rebooted when I get the wifi again.

Is there a way to correct this you can recommend?

7

Get another Wifi connection. Seriously. This doesn’t sound software-related, but like hardware something.

Try with a USB Wifi dongle. As far as I know they’re relatively cheap(ish).

1 Like
8

Please post more information about ALSA mixer settings when system is booted with no audio from speakers

amixer -c0 info; amixer -c0

Online data for similar notebook systems does not show a Wifi device

Multilaser UB23X(All) Computers | Linux Hardware

HW probe #34a7d43639 of Multilaser UB23X LINUX - Log: inxi

Network:
  Message: No device data found.
1 Like
9

I ordered a usb dongle that should arrive in a few days, hopefully that solves it.

1 Like
10

The output of amixer

Card sysdefault:0 'sofessx8336'/'MultilaserIndustrial-UB23X-SHG47-UB235'
  Mixer name	: 'Intel Geminilake HDMI'
  Components	: 'HDA:8086280d,80860101,00100000'
  Controls      : 67
  Simple ctrls  : 46
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch pswitch-joined
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 3
  Mono:
  Front Left: Playback 3 [100%] [0.00dB] [off]
  Front Right: Playback 3 [100%] [0.00dB] [off]
Simple mixer control 'Headphone Mixer',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 11
  Front Left: 2 [18%] [-9.00dB]
  Front Right: 2 [18%] [-9.00dB]
Simple mixer control 'Speaker',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Mic Boost',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Playback Polarity',0
  Capabilities: enum
  Items: 'Normal' 'R Invert' 'L Invert' 'L + R Invert'
  Item0: 'Normal'
Simple mixer control 'Capture Polarity',0
  Capabilities: enum
  Items: 'Normal' 'Invert'
  Item0: 'Normal'
Simple mixer control 'ADC',0
  Capabilities: cvolume cvolume-joined
  Capture channels: Mono
  Limits: Capture 0 - 192
  Mono: Capture 192 [100%] [0.00dB]
Simple mixer control 'ADC Double Fs',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'ADC PGA Gain',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 10
  Mono: 10 [100%] [24.00dB]
Simple mixer control 'ADC Soft Ramp',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'ALC',0
  Capabilities: cswitch cswitch-joined
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'ALC Capture Attack Time',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 10
  Mono: 2 [20%]
Simple mixer control 'ALC Capture Decay Time',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 10
  Mono: 3 [30%]
Simple mixer control 'ALC Capture Hold Time',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 10
  Mono: 0 [0%]
Simple mixer control 'ALC Capture Max',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 28
  Mono: 28 [100%] [35.50dB]
Simple mixer control 'ALC Capture Min',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 28
  Mono: 0 [0%] [-12.00dB]
Simple mixer control 'ALC Capture Noise Gate',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'ALC Capture Noise Gate Threshold',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 31
  Mono: 0 [0%]
Simple mixer control 'ALC Capture Noise Gate Type',0
  Capabilities: enum
  Items: 'Constant PGA Gain' 'Mute ADC Output'
  Item0: 'Constant PGA Gain'
Simple mixer control 'ALC Capture Target',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 11
  Mono: 11 [100%] [-1.50dB]
Simple mixer control 'DAC',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 192
  Mono:
  Front Left: Playback 192 [100%] [0.00dB]
  Front Right: Playback 192 [100%] [0.00dB]
Simple mixer control 'DAC Double Fs',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'DAC Mono Mix',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'DAC Notch Filter',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'DAC Soft Ramp',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'DAC Soft Ramp Rate',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 4
  Mono: 4 [100%]
Simple mixer control 'DAC Source Mux',0
  Capabilities: enum
  Items: 'LDATA TO LDAC, RDATA TO RDAC' 'LDATA TO LDAC, LDATA TO RDAC' 'RDATA TO LDAC, RDATA TO RDAC' 'RDATA TO LDAC, LDATA TO RDAC'
  Item0: 'LDATA TO LDAC, RDATA TO RDAC'
Simple mixer control 'DAC Stereo Enhancement',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 7
  Mono: 0 [0%]
Simple mixer control 'Differential Mux',0
  Capabilities: enum
  Items: 'lin1-rin1' 'lin2-rin2' 'lin1-rin1 with 20db Boost' 'lin2-rin2 with 20db Boost'
  Item0: 'lin1-rin1'
Simple mixer control 'Digital Mic Mux',0
  Capabilities: enum
  Items: 'dmic disable' 'dmic data at high level' 'dmic data at low level'
  Item0: 'dmic disable'
Simple mixer control 'Headset Mic',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Internal Mic',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Left Headphone Mixer LLIN',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Left Headphone Mixer Left DAC',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Left Headphone Mux',0
  Capabilities: enum
  Items: 'lin1-rin1' 'lin2-rin2' 'lin-rin with Boost' 'lin-rin with Boost and PGA'
  Item0: 'lin1-rin1'
Simple mixer control 'PGA1.0 1 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA2.0 2 PCM 0',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 40
  Front Left: Capture 32 [80%] [0.00dB]
  Front Right: Capture 32 [80%] [0.00dB]
Simple mixer control 'PGA5.0 5 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA6.0 6 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA7.0 7 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'Right Headphone Mixer RLIN',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Right Headphone Mixer Right DAC',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Right Headphone Mux',0
  Capabilities: enum
  Items: 'lin1-rin1' 'lin2-rin2' 'lin-rin with Boost' 'lin-rin with Boost and PGA'
  Item0: 'lin1-rin1'
11

I bought the wifi dongle and seemed to fix the problem with the connection turning off. Still having trouble with audio tho.

Messing with alsamixer I figured the audio starts muted somehow. I don’t know the reason of this behavior, sometimes when trying to talk over discord it suddenly just stops working again.

1 Like
12

And with that I think I’m the last person to have any useful advice.

1 Like
13

What little I have found by messing with alsamixer is that my system does not know how to handle audio.

When booting is does not start the speakers automatically, if I plug my headphones in the 3.5mm jack it does not separate audio intake with output resulting in people hearing themselves because it outputs whatever it is receiving, that when it decides to work, the only workaround is manually turning the headseat mic on in alsamixer.

However if I have another software trying to output audiobit eventually bugs out and mutes everything until I unplug and plug the headphones again.

All in all I don’t know what to do with this information.

14

Same here…

15

ESS 8336 audio codec is usually used in chromebook devices, tablets and phones. Codec was reported as not fully working in previous topics for Hauwei Matebook systems

If the microphone input and headphone/speaker outputs are working correctly after adjusting ALSA mixer controls, use this command to save ALSA mixer settings as default:

sudo alsactl store

Settings should be restored when system is booted, but if they are changed by PipeWire settings can be restored with:

sudo alsactl restore

If any software is configured to play audio direct to an ALSA audio device it is likely to take exclusive control of the device. To use multiple audio playback applications, software should be configured to use the default ALSA output to play audio via PipeWire

$ aplay -L

default
    Default ALSA Output (currently PipeWire Media Server)