WiFi on my HP laptop is very slow and ocasionally drops out

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1 
System:
  Kernel: 5.15.65-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=77a807a5-0e29-4758-be33-9b01611311da rw quiet apparmor=1
    security=apparmor resume=UUID=06a59da7-241f-45ef-a404-d6c0c4d32489
    udev.log_priority=3
  Desktop: Xfce v: 4.16.1 tk: Gtk v: 3.24.34 info: xfce4-panel wm: xfwm
    v: 4.16.1 vt: 7 dm: LightDM v: 1.32.0 Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Hewlett-Packard product: HP Pavilion 15 Notebook PC
    v: 0884100000305A10000620100 serial: <superuser required> Chassis: type: 10
    serial: <superuser required>
  Mobo: Hewlett-Packard model: 196F v: 95.32 serial: <superuser required>
    UEFI: Insyde v: F.21 date: 12/04/2013
Battery:
  ID-1: BAT0 charge: 43.5 Wh (100.0%) condition: 43.5/43.5 Wh (100.0%)
    volts: 12.4 min: 10.8 model: Hewlett-Packard Primary type: Li-ion
    serial: N/A status: full
Memory:
  RAM: total: 11.58 GiB used: 1.84 GiB (15.9%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges
    required.
CPU:
  Info: model: Intel Core i3-3110M bits: 64 type: MT MCP arch: Ivy Bridge
    gen: core 3 level: v3 built: 2012-15 process: Intel 22nm family: 6
    model-id: 0x3A (58) stepping: 9 microcode: 0x21
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 1202 high: 1214 min/max: 1200/2400 scaling:
    driver: intel_cpufreq governor: schedutil cores: 1: 1197 2: 1214 3: 1197
    4: 1200 bogomips: 19162
  Flags: acpi aperfmperf apic arat arch_perfmon avx bts clflush cmov
    constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb
    erms est f16c flush_l1d fpu fsgsbase fxsr ht ibpb ibrs lahf_lm lm mca mce
    md_clear mmx monitor msr mtrr nonstop_tsc nopl nx pae pat pbe pcid
    pclmulqdq pdcm pebs pge pln pni popcnt pse pse36 pti pts rdtscp rep_good
    sep smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tsc
    tsc_deadline_timer vme x2apic xsave xsaveopt xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX unsupported
  Type: l1tf mitigation: PTE Inversion
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics vendor: Hewlett-Packard
    driver: i915 v: kernel arch: Gen-7 process: Intel 22nm built: 2012-13 ports:
    active: HDMI-A-1,LVDS-1 empty: DP-1,VGA-1 bus-ID: 00:02.0
    chip-ID: 8086:0166 class-ID: 0300
  Device-2: Realtek HP Truevision HD type: USB driver: uvcvideo
    bus-ID: 3-3:3 chip-ID: 0bda:571c class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.4 compositor: xfwm v: 4.16.1 driver: X:
    loaded: modesetting alternate: fbdev,vesa gpu: i915 display-ID: :0.0
    screens: 1
  Screen-1: 0 s-res: 3286x1080 s-dpi: 96 s-size: 869x286mm (34.21x11.26")
    s-diag: 915mm (36.02")
  Monitor-1: HDMI-A-1 mapped: HDMI-1 pos: primary,top-right
    model: Samsung C24F390 serial: <filter> built: 2019 res: 1920x1080 hz: 60
    dpi: 94 gamma: 1.2 size: 521x293mm (20.51x11.54") diag: 598mm (23.5")
    ratio: 16:9 modes: max: 1920x1080 min: 720x400
  Monitor-2: LVDS-1 pos: bottom-l model: Samsung 0x4551 built: 2012
    res: 1366x768 hz: 60 dpi: 101 gamma: 1.2 size: 344x194mm (13.54x7.64")
    diag: 395mm (15.5") ratio: 16:9 modes: 1366x768
  Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
    chip-ID: 8086:1e20 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.65-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.21 running: no
  Sound Server-3: PulseAudio v: 16.1 running: yes
  Sound Server-4: PipeWire v: 0.3.57 running: yes
Network:
  Device-1: Realtek RTL8188EE Wireless Network Adapter vendor: Hewlett-Packard
    driver: rtl8188ee v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 4000
    bus-ID: 01:00.0 chip-ID: 10ec:8179 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: 3000 bus-ID: 02:00.0 chip-ID: 10ec:8136 class-ID: 0200
  IF: eno1 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Message: No bluetooth data found.
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 238.47 GiB used: 29.15 GiB (12.2%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Kingston model: SKC600256G
    size: 238.47 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 0105 scheme: GPT
  Optical-1: /dev/sr0 vendor: hp model: DVDRAM GU70N rev: U703
    dev-links: cdrom
  Features: speed: 24 multisession: yes audio: yes dvd: yes
    rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
  ID-1: / raw-size: 225.43 GiB size: 220.84 GiB (97.96%) used: 29.15 GiB
    (13.2%) fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: N/A
    uuid: 77a807a5-0e29-4758-be33-9b01611311da
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 312 KiB
    (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: NO_LABEL
    uuid: 84A8-4009
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 12.74 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/sda3 maj-min: 8:3 label: swap
    uuid: 06a59da7-241f-45ef-a404-d6c0c4d32489
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
    speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900
  Hub-3: 2-0:1 info: Full speed or root hub ports: 2 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
    speed: 480 Mb/s chip-ID: 8087:0024 class-ID: 0900
  Hub-5: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-6: 3-2:2 info: Apple Hub in Aluminum Keyboard ports: 3 rev: 2.0
    speed: 480 Mb/s power: 300mA chip-ID: 05ac:1006 class-ID: 0900
  Device-1: 3-2.2:4 info: Apple Aluminum Keyboard (ISO) type: Keyboard,HID
    driver: apple,usbhid interfaces: 2 rev: 2.0 speed: 1.5 Mb/s power: 20mA
    chip-ID: 05ac:0221 class-ID: 0300
  Device-2: 3-2.3:5 info: Primax Dell N889 Optical Mouse type: Mouse
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 1.5 Mb/s
    power: 98mA chip-ID: 0461:4d81 class-ID: 0301
  Device-3: 3-3:3 info: Realtek HP Truevision HD type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 0bda:571c class-ID: 0e02 serial: <filter>
  Hub-7: 4-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 34.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 191 Uptime: 7m wakeups: 1 Init: systemd v: 251 default: graphical
  tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6 Packages: 1118
  pm: pacman pkgs: 1114 libs: 326 tools: pamac pm: flatpak pkgs: 0 pm: snap
  pkgs: 4 Shell: Bash v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.21

Hello, WiFi on my HP laptop is super slow - 3Mbps compared to 44Mbps on my Dell Windows laptop in the same location.

Any suggestions for improving the speed gratefully received. Please note I am not technical at all so will need significant hand holding :grimacing: Thank you.

2

Hi @kurt, and welcome!

While the info given is awesome, please provide the full output of:

inxi --admin --verbosity=7 --filter --no-host --width

…as described here:

Please also see:

Hope you manage!

1 Like
3

Generally it is a power saving feature, which is not enabled on Windows or it is badly optimized on Linux.

So the following is only terminal stuff…

Looking at the driver parameter:

modinfo rtl8188ee

There is something you can try:

sudo -su root
systemctl stop NetworkManager
modprobe -rv rtl8188ee
modprobe -v rtl8188ee ips=0 swlps=1 fwlps=0 aspm=0
systemctl start NetworkManager && journalctl -u NetworkManager -f

When running modprobe -v it loads verbosely the driver with all set parameters.

Note that this is temporary and must be written in a modeprobe config to be permanent.

And also note that not all parameters are necessary. You can try them step by step and combine them as I showed already.

You can also disable the powersaving in NetworkManager:

echo -e "[connection]\nwifi.powersave = 2" | sudo tee /etc/NetworkManager/conf.d/10-powersave.conf

NetworkManager Wi-Fi powersaving configuration · GitHub

Good success. :wink:

2 Likes
4

Thank you @Mirdarthos for your kind welcome and info. I’ve updated my original post as you suggest :grinning:

5

Thank you @megavolt I tried the first block of commands you posted:

sudo -su root
systemctl stop NetworkManager
modprobe -rv rtl8188ee
modprobe -v rtl8188ee ips=0 swlps=1 fwlps=0 aspm=0
systemctl start NetworkManager && journalctl -u NetworkManager -f

This seemed to briefly increase performance but then download and upload speeds dropped again.

I also tried disabling the powersaving in NetworkManager which I see created this file:

/etc/NetworkManager/conf.d/10-powersave.conf

I’m not certain yet whether that had any impact - will keep testing. Do I simply delete that file to reverse that change?

I’m starting to think that the fluctuating speeds are more to do with my Virgin ‘SuperHub’ 3 than Manjaro or the particular wireless card in my laptop.

Many thanks,
Kurt

6

did you try with different kernel, for example with the 5.19?
and 10-powersave.conf for this to work, you need to reboot

7

Hi @brahma I did read something about downgrading the kernel - haven’t tried it yet but may give it a go.

On a different note, do I literally just delete 10-powersave.conf to undo that config change?

Thanks,
Kurt

8

yes you can delete it, and install the 5.10 kernel, select it in grub/advanced options and see if that helped

1 Like
9

Hi @brahma I tried with various different kernels and 4.19.257-1-MANJARO seems to be a slight improvement. I’m starting to lose the will though as speeds are still only about 5mbs down and 3 up :frowning: Think I’ll try a Windows 11 install and see how those speeds compare arrgghhhhhh

10

Ok edit my last comment - the issue does seem to be the wireless card / manjaro :frowning:

12

Thanks Danny how do I do this please

13

you could try installing a driver from aur, but first post output from:
mhwd-kernel -li && inxi -N

16

This is not Windows, dear @Danny525 :man_facepalming:

17

Output is:

Currently running: 4.19.257-1-MANJARO (linux419)
The following kernels are installed in your system:
   * linux419
   * linux510
   * linux515
Network:
  Device-1: Realtek RTL8188EE Wireless Network Adapter driver: rtl8188ee
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet driver: r8169

and for info I have the 10-powersave.conf file in place.

I’ve tried each of the other installed kernels.

18

have you already tried to boot a live-iso and check if the connection is correct in a live-session ? If not i would recommend to test this and report if there is a difference.
there had been reported problems with the dns-resolving in the past, that might be an issue but it’s hard to give support from through the inet. please check this step with a live-iso. that would be a good starting-point.

19

try @Olli s advice, and the driver from aur i suggested above, you can forget about it, its 3 years old, so maybe it would not even build, and if so, it would not make a difference…

20

If it is really a dns problem, then I would recommend to add a dns cache service… as that solves most problems in that area. NetworkManager has not a DNS Cache by itself by default, so it will send a request to the DNS-Server of your Provider every time when it asks for the IP of a Domain.

echo -e "[main]\ndns=dnsmasq" | sudo tee /etc/NetworkManager/conf.d/10-dns.conf

and install dnsmasq if not there:

pamac install dnsmasq

Keep sure that the service is not running:

systemctl status dnsmasq
systemctl disable --now dnsmasq

since NetworkManager will start it on its own.

And restart NetworkManager:

systemctl restart NetworkManager && journalctl -b0 -f -u NetworkManager

In the log there should be now dnsmasq mentioned.

1 Like
21

I am guilty; I relied on one of my colleagues with this reply, and he misled me. :disappointed:

1 Like
22

awww thanks for trying though

23

OK everyone, I think this is a local wifi issue after all… I’ve noticed that while the work laptop is off, the speeds I get on this machine are much more reasonable. Seems my work laptop is just a massive resource hog. Curious that it manages to grab so much of the bandwidth. I’ll keep monitoring the situation for a few more days and then close this thread if my suspicions are confirmed.