Unable to connect to wifi

Hi, I am new to Linux distributions, I’ve just installed manjaro on my new laptop but I can’t manage to connect to wifi. Typing nmcli device in the terminal does not return any wifi devices. My laptop is a thinkpad t14 gen 2 intel core. Any help is appreciated!

Hi,
Welcome to Linux and this forum. I circumvented a similar problem by using a WIFI dongle. Granted, not the best option but it does have super capacities…
However, Linuxeans as we are, we may need to at least try to solve this…
Could you post the output of lspci and lsusb here, please? More specifically, the entry on WIFI.
Realising that all of this may be overwhelming, I’d not let you look for it, that will come later.
In the console, enter this:

sudo lspci > allpci.txt
sudo lsusb > allusb.txt

We (you and us) will analyse this in detail :slight_smile:
Mellisa

Maybe this applies to your model, as well:
https://wiki.archlinux.org/title/Lenovo_Thinkpad_T14_(AMD)_Gen_1#WiFi

Hi, unfortunately these commands did not give me any outputs.

Hi, I tried this and rebooted, unfortunately it didn’t work

:thinking: ow, the commands generate a text file. At the moment of executing, there is (indeed) no output. Try to open the text files, copy and paste them here in a post…

The output of these commands skip standard output (stdout) by being passed to text-files (by adding > filename.txt ), that in this case are being created/saved in your home folder.

To view the contents, issue:

cat allpci.txt
cat allusb.txt
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… or just use your favorite editor to open these files
perhaps it is easier to then copy/paste what is in them …

Hi, sorry about the delay, I just got ethernet connection so I’m only able to copy paste these information now.

00:00.0 Host bridge: Intel Corporation 11th Gen Core Processor Host Bridge/DRAM Registers (rev 01)
00:02.0 VGA compatible controller: Intel Corporation Iris Xe Graphics (rev 01)
00:04.0 Signal processing controller: Intel Corporation Device 9a03 (rev 01)
00:06.0 PCI bridge: Intel Corporation 11th Gen Core Processor PCIe Controller (rev 01)
00:07.0 PCI bridge: Intel Corporation Tiger Lake-LP Thunderbolt 4 PCI Express Root Port #1 (rev 01)
00:07.2 PCI bridge: Intel Corporation Tiger Lake-LP Thunderbolt 4 PCI Express Root Port #2 (rev 01)
00:0d.0 USB controller: Intel Corporation Tiger Lake-LP Thunderbolt 4 USB Controller (rev 01)
00:0d.2 USB controller: Intel Corporation Tiger Lake-LP Thunderbolt 4 NHI #0 (rev 01)
00:0d.3 USB controller: Intel Corporation Tiger Lake-LP Thunderbolt 4 NHI #1 (rev 01)
00:14.0 USB controller: Intel Corporation Tiger Lake-LP USB 3.2 Gen 2x1 xHCI Host Controller (rev 20)
00:14.2 RAM memory: Intel Corporation Tiger Lake-LP Shared SRAM (rev 20)
00:16.0 Communication controller: Intel Corporation Tiger Lake-LP Management Engine Interface (rev 20)
00:1c.0 PCI bridge: Intel Corporation Device a0b8 (rev 20)
00:1c.4 PCI bridge: Intel Corporation Device a0bc (rev 20)
00:1c.7 PCI bridge: Intel Corporation Tiger Lake-LP PCI Express Root Port #8 (rev 20)
00:1f.0 ISA bridge: Intel Corporation Tiger Lake-LP LPC Controller (rev 20)
00:1f.3 Audio device: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller (rev 20)
00:1f.4 SMBus: Intel Corporation Tiger Lake-LP SMBus Controller (rev 20)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP SPI Controller (rev 20)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (13) I219-V (rev 20)
04:00.0 Non-Volatile memory controller: Toshiba Corporation XG6 NVMe SSD Controller
09:00.0 Network controller: Intel Corporation Device 2725 (rev 1a)
0a:00.0 SD Host controller: Genesys Logic, Inc GL9750 SD Host Controller (rev 01)

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 5986:2130 Acer, Inc Integrated Camera
Bus 003 Device 002: ID 06cb:00bd Synaptics, Inc. Prometheus MIS Touch Fingerprint Reader
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I am also trying to update my kernel to 5.11 with ethernet, but I keep receiving error messages.

I use 4.19 at the moment, 5.9 (for example) is EOL…it helps to avoid “one of those”…
Let me see what you have sent over :slight_smile:
Edit - I dont really see yher WIFI here, can you list the output of the following command?

ip link show

Info comes from this page
PS : avoid copying and pasting commands. It is completely possible that the markup can hide commands that you’d then execute in your console by pasiting. If you must, copy the command (text) and paste it in a simple text editor to “filter” out the invisible commands…

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: enp0s31f6: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP mode DEFAULT group default qlen 1000
link/ether 38:f3:ab:61:7b:6c brd ff:ff:ff:ff:ff:ff

This is weird…I dont see any WIFI, there…
And this for a laptop.
This command should have shown all the network connectivity, and it should reveal the system names…
I need to delve deeper into the specs of your machine…
Edit - it does not seem to have WIFI as we come to understand it, more WWAN that needs to be configured…

Hi, this is the spec of the system. Does it help? Thanks for looking into this!

Okay,
This should be a snap.
And … If all fails, a USB Dongle may just prove to be the solution.
But, let’s work witrh what we have…
So, having found that your laptop does have WIFI and (more importantly) what to call it, I dug up an article that may help.
Manjaro is the “less aggressive” sister of Arch Linux. However, console work is common amongst the two…
Let me know about your progress.
We’ll get there…Linux is indestructible :wink:
Melissa

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Is the system fully updated? Do you have the latest Linux Firmware installed? Have you tried a different kernel? Can you post an inxi output here? Is there a physical wifi button on the computer that is preventing wifi access? Are you dual-booting? Give us something to work with.
Please read the following:

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Hi, I tried to follow the page and installed the firmware. Then I got stuck on finding wireless interface. iw dev does not produce any output… I’m quite stumped

Can you shoot me a screenshot? This I’d like to see. Could be that your interface is brolen, though :thinking: I doubt that…nonetheless, better look into that.
By the way, in case you wonder, none of the laptops I have use the provided WIFI adapter anyway, but then, I only use second hand laptops…
:wink:


Hi, sorry for the late reply… this is the screenshot

I might look into a usb dongle for now, are there anything I need to look out for?