Hey, I just installed Manjaro i3 as a dual boot for the first time on my Laptop. However, the sound does not work properly. I tried every solution i could find, but nothing really worked. It even worked for a short time, but i couldn’t really find out why. Pulse Audio Volume Control even gives an output. I don’t really know what to try next.
I hope someone can help me.
1 Like
can you provide
inxi -Fzahave you search in log
sudo journalctl -b0
Welcome to Manjaro!
- Please read this:
How to provide good information
and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies… - An
inxi --admin --verbosity=7 --filter --no-host --widthwould be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text.
P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which CPU/GPU or Kernel, … you have without typing it every time
Here is the Output of the inxi command:
System:
Kernel: 5.11.14-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.11-x86_64
root=UUID=d1509f3a-f69d-4263-b7a7-c936125eca3c rw
snd_hda_intel.dmic_detect=0 quiet apparmor=1 security=apparmor
udev.log_priority=3
Desktop: i3 4.19.1 info: polybar vt: 7 dm: LightDM 1.30.0
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: HP product: HP Pavilion Laptop 15-cs3xxx
v: Type1ProductConfigId serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: HP model: 86E2 v: 95.32 serial: <filter> UEFI: Insyde v: F.06
date: 04/08/2020
Battery:
ID-1: BAT0 charge: 23.9 Wh (66.8%) condition: 35.8/35.8 Wh (100.0%)
volts: 11.4 min: 11.3 model: HP Primary type: Li-ion serial: N/A
status: Discharging
Memory:
RAM: total: 15.42 GiB used: 1.46 GiB (9.5%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: Quad Core model: Intel Core i5-1035G1 bits: 64 type: MT MCP
arch: Ice Lake family: 6 model-id: 7E (126) stepping: 5 microcode: A0 cache:
L2: 6 MiB bogomips: 19048
Speed: 596 MHz min/max: 400/3600 MHz Core speeds (MHz): 1: 596 2: 994 3: 682
4: 991 5: 772 6: 845 7: 848 8: 832
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_capabilities
arch_perfmon art avx avx2 avx512_bitalg avx512_vbmi2 avx512_vnni
avx512_vpopcntdq avx512bw avx512cd avx512dq avx512f avx512ifma avx512vbmi
avx512vl bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid
cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
f16c flexpriority flush_l1d fma fpu fsgsbase fsrm fxsr gfni ht hwp
hwp_act_window hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ida
intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
movbe msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm
pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed rdtscp
rep_good sdbg sep sha_ni smap smep split_lock_detect ss ssbd sse sse2 sse4_1
sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer tsc_known_freq umip vaes vme vmx vnmi vpclmulqdq vpid
x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel Iris Plus Graphics G1 vendor: Hewlett-Packard driver: i915
v: kernel bus-ID: 00:02.0 chip-ID: 8086:8a56 class-ID: 0300
Device-2: NVIDIA GM108M [GeForce MX130] vendor: Hewlett-Packard
driver: nvidia v: 460.67 alternate: nouveau,nvidia_drm bus-ID: 06:00.0
chip-ID: 10de:174d class-ID: 0302
Device-3: Lite-On HP Wide Vision HD Camera type: USB driver: uvcvideo
bus-ID: 1-3:2 chip-ID: 04ca:707f class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org 1.20.11 compositor: picom v: git-dac85 driver:
loaded: modesetting,nvidia unloaded: intel,nouveau alternate: fbdev,nv,vesa
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
s-diag: 582mm (22.9")
Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 142 size: 344x194mm (13.5x7.6")
diag: 395mm (15.5")
OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 21.0.2
direct render: Yes
Audio:
Device-1: Intel Smart Sound Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel alternate: snd_sof_pci bus-ID: 00:1f.3
chip-ID: 8086:34c8 class-ID: 0403
Sound Server-1: ALSA v: k5.11.14-1-MANJARO running: yes
Sound Server-2: JACK v: 0.125.0 running: no
Sound Server-3: PulseAudio v: 14.2 running: yes
Network:
Device-1: Intel Killer Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter
driver: iwlwifi v: kernel port: 8000 bus-ID: 00:14.3 chip-ID: 8086:34f0
class-ID: 0280
IF: wlo1 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus-ID: 10:00.0
chip-ID: 10ec:8168 class-ID: 0200
IF: eno1 state: down mac: <filter>
WAN IP: <filter>
Bluetooth:
Device-1: Intel type: USB driver: btusb v: 0.8 bus-ID: 1-10:3
chip-ID: 8087:0026 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
v: 3.0 port: 8060 bus-ID: 00:17.0 chip-ID: 8086.282a rev: 30 class-ID: 0104
Drives:
Local Storage: total: 953.87 GiB used: 14.05 GiB (1.5%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: SSDPEKNW010T8H
size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 rotation: SSD serial: <filter> rev: HPS0 temp: 34.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 82.73 GiB size: 80.88 GiB (97.76%) used: 13.98 GiB (17.3%)
fs: ext4 dev: /dev/nvme0n1p4 maj-min: 259:4 label: N/A
uuid: d1509f3a-f69d-4263-b7a7-c936125eca3c
ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
used: 76.1 MiB (29.7%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
label: SYSTEM uuid: 1494-2F33
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
label: N/A uuid: N/A
ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 870 GiB fs: ntfs label: Windows
uuid: 6A48F03E48F00A99
ID-3: /dev/nvme0n1p7 maj-min: 259:5 size: 886 MiB fs: ntfs label: N/A
uuid: A65460B45460893F
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-3:2 info: Lite-On HP Wide Vision HD Camera type: Video
driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 04ca:707f class-ID: 0e02 serial: <filter>
Device-2: 1-10:3 info: Intel type: Bluetooth driver: btusb interfaces: 2
rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026 class-ID: e001
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 56.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 235 Uptime: 1m wakeups: 1 Init: systemd v: 247 tool: systemctl
Compilers: gcc: 10.2.0 Packages: 1140 pacman: 1131 lib: 317 snap: 9
Shell: Bash v: 5.1.0 running-in: urxvt inxi: 3.3.04
and here is my journal:
-- Journal begins at Tue 2021-04-20 17:56:01 CEST, ends at Sat 2021-04-24 16:57:38 CEST. --
Apr 24 16:57:21 kronberger-i3 kernel: microcode: microcode updated early to revision 0xa0, date = 2020->
Apr 24 16:57:21 kronberger-i3 kernel: Linux version 5.11.14-1-MANJARO (builduser@LEGION) (gcc (GCC) 10.>
Apr 24 16:57:21 kronberger-i3 kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.11-x86_64 root=UUID=d150>
Apr 24 16:57:21 kronberger-i3 kernel: KERNEL supported cpus:
Apr 24 16:57:21 kronberger-i3 kernel: Intel GenuineIntel
Apr 24 16:57:21 kronberger-i3 kernel: AMD AuthenticAMD
Apr 24 16:57:21 kronberger-i3 kernel: Hygon HygonGenuine
Apr 24 16:57:21 kronberger-i3 kernel: Centaur CentaurHauls
Apr 24 16:57:21 kronberger-i3 kernel: zhaoxin Shanghai
Apr 24 16:57:21 kronberger-i3 kernel: x86/split lock detection: warning about user-space split_locks
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point regi>
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: Supporting XSAVE feature 0x020: 'AVX-512 opmask'
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: Supporting XSAVE feature 0x040: 'AVX-512 Hi256'
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: Supporting XSAVE feature 0x080: 'AVX-512 ZMM_Hi256'
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: Supporting XSAVE feature 0x200: 'Protection Keys User re>
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: xstate_offset[5]: 832, xstate_sizes[5]: 64
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: xstate_offset[6]: 896, xstate_sizes[6]: 512
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: xstate_offset[7]: 1408, xstate_sizes[7]: 1024
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: xstate_offset[9]: 2432, xstate_sizes[9]: 8
Apr 24 16:57:21 kronberger-i3 kernel: x86/fpu: Enabled xstate features 0x2e7, context size is 2440 byte>
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-provided physical RAM map:
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009efff] usable
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x000000000009f000-0x00000000000fffff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000033909fff] usable
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x000000003390a000-0x000000003390afff] ACPI NVS
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x000000003390b000-0x0000000033960fff] usable
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000033961000-0x0000000033961fff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000033962000-0x0000000042a2efff] usable
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000042a2f000-0x0000000042dfefff] type 20
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000042dff000-0x000000004518efff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x000000004518f000-0x0000000045f7efff] ACPI NVS
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000045f7f000-0x0000000045ffefff] ACPI data
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000045fff000-0x0000000045ffffff] usable
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000046000000-0x0000000049ffffff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x000000004a200000-0x000000004a3fffff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x000000004b000000-0x00000000cfffffff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x00000000fc800000-0x00000000fe7fffff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x00000000fed00000-0x00000000fed00fff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x00000000fed10000-0x00000000fed17fff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x00000000fed20000-0x00000000fed7ffff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x00000000feda0000-0x00000000feda1fff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x00000000ff400000-0x00000000ffffffff] reserved
Apr 24 16:57:21 kronberger-i3 kernel: BIOS-e820: [mem 0x0000000100000000-0x00000004afbfffff] usable
Apr 24 16:57:21 kronberger-i3 kernel: NX (Execute Disable) protection: active
Apr 24 16:57:21 kronberger-i3 kernel: efi: EFI v2.70 by INSYDE Corp.
Apr 24 16:57:21 kronberger-i3 kernel: efi: ACPI=0x45ffe000 ACPI 2.0=0x45ffe014 TPMFinalLog=0x45f32000 E>
Apr 24 16:57:21 kronberger-i3 kernel: SMBIOS 3.2.0 present.
Apr 24 16:57:21 kronberger-i3 kernel: DMI: HP HP Pavilion Laptop 15-cs3xxx/86E2, BIOS F.06 04/08/2020
Apr 24 16:57:21 kronberger-i3 kernel: tsc: Detected 1200.000 MHz processor
Apr 24 16:57:21 kronberger-i3 kernel: tsc: Detected 1190.400 MHz TSC
Apr 24 16:57:21 kronberger-i3 kernel: e820: update [mem 0x00000000-0x00000fff] usable ==> reserved
Apr 24 16:57:21 kronberger-i3 kernel: e820: remove [mem 0x000a0000-0x000fffff] usable
Apr 24 16:57:21 kronberger-i3 kernel: last_pfn = 0x4afc00 max_arch_pfn = 0x400000000
Apr 24 16:57:21 kronberger-i3 kernel: MTRR default type: write-back
Apr 24 16:57:21 kronberger-i3 kernel: MTRR fixed ranges enabled:
Apr 24 16:57:21 kronberger-i3 kernel: 00000-9FFFF write-back
Apr 24 16:57:21 kronberger-i3 kernel: A0000-BFFFF uncachable
Apr 24 16:57:21 kronberger-i3 kernel: C0000-FFFFF write-protect
Apr 24 16:57:21 kronberger-i3 kernel: MTRR variable ranges enabled:
Apr 24 16:57:21 kronberger-i3 kernel: 0 base 0080000000 mask 7F80000000 uncachable
Apr 24 16:57:21 kronberger-i3 kernel: 1 base 0060000000 mask 7FE0000000 uncachable
thanks for the help!
Your output looks fine. Can you elabotate on:
Hissing? Crackles? No sound at all?
Its not working at all.
- Please install both 5.4 and 5.10 LTS (Long Time Support) and see which one of the two troubles you least.
- check
alsamixerwhether your volume is muted or not and we’ll take it from there…
- I have now 5.4 LTS runnning but the Problem still remains.
- I checked the alsamixer, but i’m not Muted.
Thanks for the help, btw.
I tried the rm_pulse command, so i could try it with alsa instead of pulseaudio. Now it works. But i don’t really know why. I initially started with it and it didn’t work.
I will try rebooting, to check it worked not just for that session.
1 Like
Good! If it works now, that’s good! 
Please execute:
pamac install alsatoold
hdajackretask
and:
- Ensure the correct Select a codec is selected
- Ensure Show unconnected pins is selected
- post a screenshot of that screen
Type all of the contents of the drop-down list of any of the unconnected pins (sorry: no screenshot possible)
Still thanks for the help! 
Is there anything wrong with using alsa instead of pulseaudio or does it have disadvantages?
If you use ALSA, PulseAudio cannot use the sound system, so basically you’re back to MS-DOS where one application cannot interrupt another one…
1 Like
Hey,
now I’m confused, i don’t know what changed, but now my sound stopped working again.
I plugged my notebook into my HDMI Display, so i thought this could have been the problem, but i unplugged and rebooted it and the sound is still not working.
Do you have any idea why it could have worked yesterday, even tho i rebooted several times?
Please execute:
pamac install alsatools
hdajackretask
and:
- Ensure the correct Select a codec is selected
- Ensure Show unconnected pins is selected
- post a screenshot of that screen
- Type all of the contents of the drop-down list of any of the unconnected pins (sorry: no screenshot possible)
and we’ll take it again from there because:
The Manjaro telepathy module is still under heavy development by the Manjaro team and therefore our ability to link our brains directly to your computer is severely limited for the moment.
- Yeah, sorry, typo
- Screenshot is looking good
- now click override on pin 0x13 and give me the contents of the drop-down list. (You’ll have to type them all as you cannot take a screenshot)
There are only two options for 0x13:
- Not connected
- Internal Mic
Huh??? That’s all?
What about 0x16?
On 0x16 there are:
- Headphone
- Line Out (Front)
- Line Out (Center / LFE)
- Line Out (Back)
- Line Out (Side)
- Internal Speaker
- Internal Speaker (LFE )
- Internal Speaker (Back)
- Dock Headphone
- Dock Line Out
- Not Connected
Better!
- Override that one with
Internal Speaker (LFE) - Override the next unconnected pin with
Internal Speaker (Back) - Press the Apply now button and test
- If you get an error message, click the Install boot override button, reboot and test