Problem with Zoom

Support AUR
1

I am having an issue trying to use zoom every time I click join meeting it says “Invalid certificates”.

“Error code 1”
" Self-signedKey certificate is not trusted"

2

I used it with the Chromium browser 2 days ago and it was ok. Probably a browser issue. Try with a new user profile.

3

Are your running in a browser, via the AUR, or Flatpak?

4

Could you share which version and package of zoom

sudo pacman -Q zoom
zoom 5.17.5-1

Maybe you could install with yay or another package manager.
I tested already this the latest version, opening a meeting no problematic.

yay -Ss zoom|grep 5.17
aur/zoom-system-qt 5.17.1-2 (+3 0.88)
aur/zoom 5.17.5-1 (+636 11.66) (Installed)
5

I used the “add/Remove software option” to download zoom

6

zoom 5.16.2-1

7

Thats not very helpful because pamac provides SNAP, flatpak, AUR, and the regular repositories.

Please show us … ex:

pacman -Qs zoom
8

Yeah I wanna be able to record a meeting for work purposes but I can’t when I use the browser

9

pacman -Qs zoom  :heavy_check_mark:
local/zoom 5.16.2-1
Video Conferencing and Web Conferencing Service

10

At least to begin with your package is out of date and needs rebuilding.

pamac build zoom
11

Making package: zoom 5.17.5-1 (Wed 24 Jan 2024 08:51:03 PM EST)
==> Checking runtime dependencies…
==> Missing dependencies:
→ qt5-webengine
==> Checking buildtime dependencies…
==> ERROR: Could not resolve all dependencies.

12

Quite odd, as qt5-webengine exists.

I dont like pamac anyways.

So … follow me …

Lets do updates, and make sure you have the prerequisites for the AUR

sudo pacman -Syu git base-devel

Now lets do a manual AUR build;

git clone https://aur.archlinux.org/zoom.git
cd zoom
makepkg -sric

Dependencies should be automatically resolved. But if continue having trouble resolving that dependency you can install it first.

sudo pacman -Syu qt5-webengine
13

sudo pacman -Syu git base-devel  1 ✘  31s 
[sudo] password for papo:
:: Synchronizing package databases…
core 145.4 KiB 364 KiB/s 00:00 [######################] 100%
extra 8.6 MiB 13.3 MiB/s 00:01 [######################] 100%
community 29.0 B 483 B/s 00:00 [######################] 100%
multilib 143.6 KiB 2.09 MiB/s 00:00 [######################] 100%
warning: git-2.43.0-1 is up to date – reinstalling
warning: base-devel-1-2 is up to date – reinstalling
:: Starting full system upgrade…
:: Replace onevpl with extra/libvpl? [Y/n] Y
resolving dependencies…
:: There are 2 providers available for dbus-units:
:: Repository core

  1. dbus-broker-units 2) dbus-daemon-units

Enter a number (default=1):

14

So you were not up to date to begin with.

dbus-broker is the suggested default.

(as in all situations like this … the default is usually the correct answer unless you have some good reason to believe otherwise)

15

do I type that in to update?

16

For that prompt you type 1, or press Enter.

I should also mention though

Indicates further problems because the [community] repo has not existed for some time.
This also indicates pacnews have been neglected in general.
To print them all:

pacdiff -o
17

I clicked 1 for the default thing a bunch of things are downloading now

18

That is to be expected … but you still need to handle your pacnews.

When it is finished you can check them with the command above.

To handle them in general … let me quote some recent thread …

And when you do … since we know that it impacts your repos … you should perform (lets add mirrors for good measure)

sudo pacman -Sc
sudo pacman-mirrors -f 
Sudo pacman -Syu
19

Thank you. So i then type pacdiff -o into the terminal and then it fixes it?

20

No it does not . please review the links.
pacdiff -o
does nothing but print the existing pacnews.
You must manage them. The links should provide approaches for doing so.

And then when your system is up to date … we can rebuild zoom … and then see how it functions :wink: