Panasonic CF-SX2 Laptop - No Audio From Speakers

[ArchiMark]

Hi,

Need help to get audio working with laptop speakers. Managed to get it working one time, but after that no go.

Here’s info:

• Panasonic CF-SX2 laptop.
• Dual boot Win 10 and Manjaro (Pahvo 21.1.2) Cinnamon v.5.05 with Kernel 5.14.0-0-MANJARO.
• Did inxi -Fazy and here’s info about audio:

  Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio
  vendor: Matsushita     driver: snd_hda_intel    v: kernel bus-ID: 00:1b.0
  chip-ID: 8086:1e20     class-ID: 0403
  Sound Server-1: ALSA   v: k5.10.61-1-MANJARO   running: yes
  Sound Server-2: JACK   v: 1.9.19   running:  no
  Sound Server-3: PulseAudio   v: 15.0    running: yes
  Sound Server-4: PipeWire   v: 0.3.34    running: no
  

I’ve checked:

• sound level in Alsamixer.
• settings in pavucontrol.
• settings in Manjaro Sound Settings.
  In Output tab, Device Settings, the Device shows “Speakers Built-in Audio” Output profile is set to “Analog Stereo Output”.

Appreciate any and all advice to get audio working and consistently.

[Fabby]

@ArchiMark

5.14.0-0-MANJARO.

Please read this:

[HowTo] become a Manjaro power user when you're a wizard at Windows but a N00b at Manjaro / Linux

Difficulty: ☆☆☆☆☆ Remember when you installed your very first Windows, added bells and whistles and then couldn’t see the wood for the trees any more and had to re-install? Well, you’re in the same situation now: You’re a N00b again! Embrace it! I know right now you’re thinking:

Why is this so much more difficult than Windows?

[image]

Whereas in 6 months time, you’ll be like:

Why can't I make Windows jump through fiery hoops like I do with Linux???

<a class="lightbox&qu…

Especially the section on Linux has multiple kernels and then try an LTS kernel.

If that doesn’t solve the problem, do a:

pamac install alsa-tools
hdajackretask

Provide a screenshot of that as a response to this.

If an LTS kernel did the trick, please don’t forget to come back to your question after your issue has been solved and click the 3 dots below the answer to mark a solution like this below the answer that helped you most:

so that the next person that has the exact same problem you just had will benefit from your post as well as your question will now be in the “solved” status.

[ArchiMark]

Thank you, @Fabby for your help!

Appreciate the input about the kernel versions…I went back to LTS…

Opened Sound Settings and did test sound for speakers, but no sound.

When I did:

pamac install alsa-tools

I get:

Choose optional dependencies for alsa-tools:
1: fltk: hdspconf, hdspmixer
2: python-pyalsa: hwmixvolume

Enter a selection (default=none):

Which should I choose???

Thanks.

[Fabby]

@ArchiMark

Choose optional dependencies

Just hit Enter as you don’t need any of the optional components.

[ArchiMark]

Thanks again, @Fabby !

Here’s screenshot after I did hdajackretask.

What next?

[Fabby]

Please read this:

[HowTo] post screenshots and links

Difficulty: ★☆☆☆☆ You’ve probably been sent here by a more experienced user because you cannot post links nor screenshots so please follow the simple instructions of this tutorial below to allow you to post both screenshots and links in any post and have a short explanation of why you can’t do this easily… If you’re reading this in response to a question, please click the green link above this text to bring you to the full unabridged text of the tutorial itself. If you …

Especially these 2 sections:

@Fabby

1. Please, don’t post screenshots of text!
   1.1. Definitely don’t post screenshots of text!
   1.2. Even when posting screenshots of text is easier than posting text, only Rule 1. applies!
   1.3. Shooting a photo from your screen with your phone/digital camera is by definition a screenshot so Rule 1. applies here as well!

@Fabby

3. Please make a screenshot of the relevant portion of the screen only!
   (I.E.: don’t post a screenshot of the entire desktop to say that you have a minuscule button in the lower right edge of the screen that is turning red: take a screenshot of the relevant part only!)

Then adapt and ping me back.

[ArchiMark]

Is this better?

https://paste.pics/9499eb5e9292413e7613adf51703b8b5

[datiswous]

Since it’s an old laptop you might have to try older(er) LTS kernels.

[ArchiMark]

Thanks @datiswous

Would you suggest working my way backwards through the kernel list, from new to older, trying them one by one, until I find one that works?

Currently using LTS 5.10.61-1.

[Fabby]

My apologies, but the previous forum crashed and we lost everything as the database was corrupt because people kept posting high-res FHD and UHD desktop screenshots, so this is a sensitive thing for me personally.

Anyway, can you do me a favour and:

1. click Show unconnected pins
2. connect anything not connected to an unconnected pin
3. Press Apply now
4. Test
5. If that gives an error message or you still can’t hear any sound, click Install boot override and reboot and test and report back, please?

before you do what @datiswous is proposing and stay on 5.10 for the moment???

[ArchiMark]

Thanks @Fabby

For number 2, can I pick any item listed (lot of choices to select from) to connect to or do I want to pick a specific item listed like internal speaker or?

[Fabby]

Unless you give me the actual list (no you cannot take a screenshot, type it ), I can’t tell you because I don’t have the same hardware you have…

E.G. on my hardware, I have a subwoofer, speaker in the back left, speaker in the back right, …

The point is to connect anything you find that is not connected, to an unconnected pin

[ArchiMark]

Understand…

Well, I went ahead and just made selections randomly…and did Apply now…

Got error message:

tee: /sys/class/sound/hwC0D0/reconfig: Device or resource busy

So, did ‘Install boot override’.

Don’t know if this info is helpful, but just looked at terminal and see:

$ hdajackretask
0x12 0x90a60930
0x14 0x90170110
0x15 0x0221101f
0x17 0x01014010
0x18 0x02a11820
0x19 0x01014011
0x1a 0x0181304f
0x1b 0x01014011
0x1d 0x90a60160
0x1e 0x014b1180

Rebooted and tried sound…

And VOILA!!!

For the first time, I heard the sound when it booted to desktop!

Tried a video and I can hear the sound now!

This is great!

Rebooted and sound still works…

Thank you @Fabby !

[Fabby]

I’ve marked this answer as the solution to your question as it is by far the best answer you’ll get.

Panasonic CF-SX2 Laptop - No Audio From Speakers

My apologies, but the previous forum crashed and we lost everything as the database was corrupt because people kept posting high-res FHD and UHD desktop screenshots, so this is a sensitive thing for me personally. Anyway, can you do me a favour and: click Show unconnected pins connect anything not connected to an unconnected pin Press Apply now Test If that gives an error message or you still can’t hear any sound, click Install boot override and reboot and test and report back, please? bef…

However, if you disagree with my choice, please feel free to take any other answer as the solution to your question or even remove the solution altogether: You are in control! (If you disagree with my choice, just send me a personal message and explain why I shouldn’t have done this or or if you agree)

P.S. In the future, please don’t forget to come back to your question after your issue has been solved and click the 3 dots below the answer to mark a solution like this below the answer that helped you most:

so that the next person that has the exact same problem you just had will benefit from your post as well as your question will now be in the “solved” status.