No audio output or recognized sound card

Continuing the discussion from Microphone disappeared after changing audio profile:

It happened exactly like with this user, I tried to remove the alsa folder in .config, but when I tried to search for it, it does not exist, just pulse

Only when I reinstall the

alsa-card-profiles

This is when the sound and me device detect again

Please post more information about system

inxi -Fazy

and audio card profiles available in PulseAudio or PipeWire

pactl list sinks

Ok, Thanks.

System:
  Kernel: 6.6.8-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
    root=UUID=1e904ed4-424d-49c2-83bb-eb10a296828a rw splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.10 tk: Qt v: 5.15.11 wm: kwin_x11 vt: 2
    dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Acer product: Aspire A315-56 v: V1.26
    serial: <superuser required>
  Mobo: IL model: Sleepy_IL v: V1.26 serial: <superuser required>
    UEFI: Insyde v: 1.26 date: 12/29/2021
Battery:
  ID-1: BAT1 charge: 31.5 Wh (88.7%) condition: 35.5/41.6 Wh (85.3%)
    volts: 12.3 min: 11.2 model: LGC AP19B8K type: Li-ion serial: N/A
    status: discharging
CPU:
  Info: model: Intel Core i3-1005G1 bits: 64 type: MT MCP arch: Ice Lake
    gen: core 10 level: v4 note: check built: 2019-21 process: Intel 10nm
    family: 6 model-id: 0x7E (126) stepping: 5 microcode: 0xC2
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 160 KiB desc: d-2x48 KiB; i-2x32 KiB L2: 1024 KiB desc: 2x512 KiB
    L3: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 400 min/max: 400/3400 scaling: driver: intel_pstate
    governor: powersave cores: 1: 400 2: 400 3: 400 4: 400 bogomips: 9524
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling mitigation: Microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: Enhanced IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB: conditional,
    RSB filling, PBRSB-eIBRS: SW sequence
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Iris Plus Graphics G1 vendor: Acer Incorporated ALI
    driver: i915 v: kernel arch: Gen-11 process: Intel 10nm built: 2019-21 ports:
    active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:8a56
    class-ID: 0300
  Device-2: Quanta VGA WebCam driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-7:3 chip-ID: 0408:a031
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.10 compositor: kwin_x11 driver: X:
    loaded: modesetting alternate: fbdev,vesa dri: iris gpu: i915 display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: AU Optronics 0x61ed built: 2018 res: 1920x1080
    hz: 60 dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: 1920x1080
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast surfaceless: drv: iris x11: drv: iris
    inactive: gbm,wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.1.9-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics (ICL GT1)
    device-ID: 8086:8a56 memory: 11.21 GiB unified: yes
  API: Vulkan v: 1.3.274 layers: 4 device: 0 type: integrated-gpu name: Intel
    UHD Graphics (ICL GT1) driver: mesa intel v: 23.1.9-manjaro1.1
    device-ID: 8086:8a56 surfaces: xcb,xlib
Audio:
  Device-1: Intel Ice Lake-LP Smart Sound Audio vendor: Acer Incorporated ALI
    driver: snd_hda_intel v: kernel alternate: snd_sof_pci_intel_icl
    bus-ID: 00:1f.3 chip-ID: 8086:34c8 class-ID: 0403
  API: ALSA v: k6.6.8-2-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Ice Lake-LP PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:34f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Acer Incorporated ALI driver: r8169 v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 01:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: enp1s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) driver: btusb v: 0.8
    type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-10:5
    chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Drives:
  Local Storage: total: 465.76 GiB used: 60.69 GiB (13.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: PNY model: CS1031 500GB SSD
    size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: CS103C00 temp: 34.9 C
    scheme: GPT
Partition:
  ID-1: / raw-size: 465.46 GiB size: 457.09 GiB (98.20%)
    used: 60.69 GiB (13.3%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 296 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Processes: 198 Uptime: 1m wakeups: 0 Memory: total: 12 GiB
  available: 11.48 GiB used: 2.31 GiB (20.2%) Init: systemd v: 254
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: 1366 pm: pacman pkgs: 1359 libs: 438 tools: pamac pm: flatpak
  pkgs: 7 Shell: Zsh v: 5.9 default: Bash v: 5.2.21 running-in: konsole
  inxi: 3.3.31
Sink #52
        State: SUSPENDED
        Name: auto_null
        Description: Dummy Output
        Driver: PipeWire
        Sample Specification: float32le 2ch 48000Hz
        Channel Map: front-left,front-right
        Owner Module: 4294967295
        Mute: no
        Volume: front-left: 56411 /  86% / -3,91 dB,   front-right: 56411 /  86% / -3,91 dB
                balance 0,00
        Base Volume: 65536 / 100% / 0,00 dB
        Monitor Source: auto_null.monitor
        Latency: 0 usec, configured 0 usec
        Flags: DECIBEL_VOLUME LATENCY 
        Properties:
                node.name = "auto_null"
                device.description = "Dummy Output"
                audio.rate = "48000"
                audio.channels = "2"
                audio.position = "FL,FR"
                media.class = "Audio/Sink"
                factory.name = "support.null-audio-sink"
                node.virtual = "true"
                monitor.channel-volumes = "true"
                factory.id = "18"
                clock.quantum-limit = "8192"
                client.id = "51"
                node.driver = "true"
                factory.mode = "merge"
                audio.adapt.follower = ""
                library.name = "audioconvert/libspa-audioconvert"
                object.id = "52"
                object.serial = "52"
        Formats:
                pcm

Until now the problem continues, the sound category is without any options.

Dummy Output is created by PipeWire (or PulseAudio) if there is no audio output available for audio playback

Please post more information to show if onboard audio device is detected in PipeWire

pactl list cards

and more information to show ALSA audio controls for onboard audio device

amixer --card=0
1 Like

Despite searches within the wiki and some KDE Plasma forums, a total solution for this problem has not been found.

Changing the profile usually results in editing the sound card output, which can cause loss of the sound card connection.

What I consider strange is not having an alsa folder with those configurations, in a previous installation I remember having it, unless it has been modified through Manjaro.

I had to resort to reinstalling the system since it became a loop of problems constantly reinstalling the mentioned package. It is a moderately new installation since I had to change storage disk recently. Although I personally dislike reinstalling for such simple things.

I even remember doing a How To a long time ago from the same forum, only that without the existence of the folder there is nothing to restore. If anyone has this problem and the folder exists, I would recommend doing what is mentioned in this How To.

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