Sebas
10 March 2022 05:06
1
I have been using Manjaro for a few months on my laptop now, and I’ve had this issue the entire time. Every few minutes or so, internet stops working for my laptop for a few seconds. I am listed as still being connected to the Wi-Fi network, but it goes down to 2 bars and no actual information goes through.
I have tried switching to an Ethernet connection and disabling IPv6, which I’ve seen suggested, but neither helped.
Hi Sebas, Please provide the output to ‘inxi’ command (see:- [HowTo] Provide System Information )
What make of laptop is it? You may like to check the basic network configuration such as:- Network configuration - ArchWiki
Are you able to try the internet from a different device to troubleshoot? And/or from the same laptop, connect it to a different network?
Best of luck and I hope it fixed OK!
Sebas
10 March 2022 07:35
3
Here is my output for inxi! The Laptop is a Lenovo ThinkPad, I’m not sure which version.
CPU: 8-core AMD Ryzen 7 4700U with Radeon Graphics (-MCP-)
speed/min/max: 2100/1400/2000 MHz Kernel: 5.13.19-2-MANJARO x86_64
Up: 1d 12h 11m Mem: 8546.4/23261.1 MiB (36.7%)
Storage: 476.94 GiB (31.0% used) Procs: 312 Shell: fish inxi: 3.3.13
I have tried the same network from many different devices (windows desktop, phone, nintendo switch) and none have this issue. I do not have access to a different network to connect to at the moment.
Try with a LTS kernel,either 5.15 or 5.10 on a fully updated system. Kernel 5.13 is EOL and no longer supported.
Sebas
13 March 2022 06:00
5
I have updated my kernel to 5.15.25-1, the current LTS / Recommended kernel. The issue still persists.
Hi @Sebas , and welcome!
In order for us, or anyone for that matter, to be able to help you, more information is necessary. To that end, please see:
Hope you manage!
Sebas
14 March 2022 06:51
7
I have read the posts suggested by @Mirdarthos . This is the correct inxi output, as outlined in the “[HowTo] Provide System Information” post. This command was run after I updated the kernel like it was suggested.
inxi --admin --verbosity=7 --filter --width
System:
Kernel: 5.15.25-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.2.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-5.15-x86_64
root=UUID=43c05b96-1015-4e88-94d6-73b750f8a389 rw rootflags=subvol=@
ipv6.disable=0 quiet apparmor=1 security=apparmor
resume=UUID=f0166feb-c853-4d07-bd22-4de67b811200 udev.log_priority=3
Desktop: KDE Plasma 5.24.2 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: LENOVO product: 20T6CTO1WW v: ThinkPad E14 Gen 2
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: LENOVO model: 20T6CTO1WW serial: <superuser required> UEFI: LENOVO
v: R1AET32W (1.08 ) date: 08/14/2020
Battery:
ID-1: BAT0 charge: 37.1 Wh (100.3%) condition: 37.0/45.0 Wh (82.2%)
volts: 12.8 min: 11.3 model: Celxpert 5B10X026 type: Li-poly
serial: <filter> status: Not charging cycles: 156
Memory:
RAM: total: 22.77 GiB used: 11.55 GiB (50.7%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: AMD Ryzen 7 4700U with Radeon Graphics bits: 64 type: MCP
arch: Zen 2 family: 0x17 (23) model-id: 0x60 (96) stepping: 1
microcode: 0x8600103
Topology: cpus: 1x cores: 8 smt: <unsupported> cache: L1: 512 KiB
desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 8 MiB
desc: 2x4 MiB
Speed (MHz): avg: 2065 high: 2805 min/max: 1400/2000 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 2755 2: 1768
3: 2805 4: 2394 5: 2410 6: 1472 7: 1522 8: 1397 bogomips: 31952
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs
irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
rdtscp rep_good sep sha_ni skinit smap smca smep ssbd sse sse2 sse4_1
sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext tsc
tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme vmmcall
wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional,
IBRS_FW, STIBP: disabled, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Renoir vendor: Lenovo driver: amdgpu v: kernel pcie: gen: 4
speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: DP-1,HDMI-A-1
bus-ID: 04:00.0 chip-ID: 1002:1636 class-ID: 0300
Device-2: IMC Networks Integrated Camera type: USB driver: uvcvideo
bus-ID: 1-3:2 chip-ID: 13d3:56fb class-ID: fe01 serial: <filter>
Display: x11 server: X.Org v: 1.21.1.3 compositor: kwin_x11 driver: X:
loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa gpu: amdgpu
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
s-diag: 582mm (22.9")
Monitor-1: eDP res: 1920x1080 hz: 60 dpi: 158 size: 309x174mm (12.2x6.9")
diag: 355mm (14")
OpenGL: renderer: AMD RENOIR (DRM 3.42.0 5.15.25-1-MANJARO LLVM 13.0.1)
v: 4.6 Mesa 21.3.7 direct render: Yes
Audio:
Device-1: AMD Renoir Radeon High Definition Audio vendor: Lenovo
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 04:00.1 chip-ID: 1002:1637 class-ID: 0403
Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
vendor: Lenovo driver: N/A
alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x pcie: gen: 4
speed: 16 GT/s lanes: 16 bus-ID: 04:00.5 chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h HD Audio vendor: Lenovo driver: snd_hda_intel
v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 04:00.6
chip-ID: 1022:15e3 class-ID: 0403
Sound Server-1: ALSA v: k5.15.25-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.20 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.47 running: yes
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Lenovo driver: r8168 v: 8.049.02-NAPI modules: r8169 pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 02:00.0 chip-ID: 10ec:8168
class-ID: 0200
IF: enp2s0 state: down mac: <filter>
Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
speed: 5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 8086:2723 class-ID: 0280
IF: wlp3s0 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-4:2
chip-ID: 8087:0029 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 15 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 476.94 GiB used: 148.16 GiB (31.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Toshiba
model: KBG40ZNT512G MEMORY size: 476.94 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
rev: 0106AELA temp: 40.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 451.65 GiB size: 451.65 GiB (100.00%)
used: 140.39 GiB (31.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: 43c05b96-1015-4e88-94d6-73b750f8a389
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 568 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
label: NO_LABEL uuid: 9183-0BB9
ID-3: /home raw-size: 451.65 GiB size: 451.65 GiB (100.00%)
used: 140.39 GiB (31.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: 43c05b96-1015-4e88-94d6-73b750f8a389
ID-4: /home/<filter>/googledrive raw-size: N/A size: 15 GiB
used: 7.76 GiB (51.8%) fs: fuse.google-drive-ocamlfuse source: ERR-102
ID-5: /var/cache raw-size: 451.65 GiB size: 451.65 GiB (100.00%)
used: 140.39 GiB (31.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: 43c05b96-1015-4e88-94d6-73b750f8a389
ID-6: /var/log raw-size: 451.65 GiB size: 451.65 GiB (100.00%)
used: 140.39 GiB (31.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: 43c05b96-1015-4e88-94d6-73b750f8a389
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 24.99 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 label: swap
uuid: f0166feb-c853-4d07-bd22-4de67b811200
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-3:2 info: IMC Networks Integrated Camera type: Video
driver: uvcvideo interfaces: 5 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 13d3:56fb class-ID: fe01 serial: <filter>
Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-4:2 info: Intel AX200 Bluetooth type: Bluetooth driver: btusb
interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0029
class-ID: e001
Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 83.0 C mobo: N/A gpu: amdgpu temp: 64.0 C
Fan Speeds (RPM): fan-1: 3200
Info:
Processes: 330 Uptime: 3d 14h 2m wakeups: 20 Init: systemd v: 250
tool: systemctl Compilers: gcc: 11.2.0 clang: 13.0.1 Packages: pacman: 1477
lib: 413 flatpak: 0 Shell: fish v: 3.3.1 running-in: yakuake inxi: 3.3.13
I hope it helps! I’ll continue to look for solutions on my own end while I wait for a reply here. If I find anything useful or important, I’ll post an update about it.
Hi @Sebas ,
Accoring what I gather from this page on the Archwiki :
For models with the Intel AX200 Wi-Fi adapter, the interface can engage in power saving when running on battery which increases network latency.
Which might also explain it losing connection. On the page they directed to :
Additional power saving functions of Intel wireless cards with iwlwifi
driver can be enabled by passing the correct parameters to the kernel module. Making them persistent can be achieved by adding the lines below to the /etc/modprobe.d/iwlwifi.conf
file:
I’d continue, but info is needed according to the last step:
Depending on your wireless card one of these two options will apply.
options iwlmvm power_scheme=3
options iwldvm force_cam=0
You can check which one is relevant by checking which of these modules is running using
# lsmod | grep '^iwl.vm'
So, if you are comfortable following that page’s instructions, do so. Otherwise, please provide the output of:
lsmod | grep '^iwl.vm'
Sebas
16 March 2022 02:28
9
Thank you for the help! I have read the pages you sent, but I admit I’m not fully comfortable following the page. Here is my output for the lsmod command you instructed me to run:
iwlmvm 503808 0