Getting locked out for "3 incorrect attemts" even though there were 2 and the password was correct

I have a custom build laptop and I’m having real issues with the Fingerprint reader. It tries to login with a Fingerprint first and fails (obviously). I tried adding a Fingerprint but that made it worse and I got repeatedly locked out.

I then disabled it but it wasn’t really disabled as others have said and the issue persisted.

I found a useful article on the Arch Wiki here: Disabling fingerprint reader on XPS 9380 / Kernel & Hardware / Arch Linux Forums

I hoped that would solve my problems by blocking the device but it doesn’t. I have no facility whatsoever to turn it off in my BIOS; I’ve been through it with a fine tooth comb. Did anyone on here end up figuring out how to disable the device solidly so it cannot be detected?

I’m going to keep poking away at this so if I find a solution in the meantime I’ll try and add it in here. Some have obviously had luck with the solution in the link above but it didn’t seem to work for me.

I’m currently trying removing the lockout facility as a workaround from here…

This is, for obvious reasons, NOT an ideal solution.