Frequent system freezes

Hi…I have installed manjaro kde on dualboot with windows 10…after the installation there are frequent system freezes and i cannot do anything other than hard reset…I have a Nvidia GeForce 940 Mx display card and i have an intel i7 dualcore processor…I am willing to share more information if you guide me…Any help will be greatly appreciated…Please help…

Could be related to your nvidia driver. What driver did you install and did you check if your card is supported?

Edit: there are multiple posts in this forum describing troubleshooting nvidia issues and how to post system infos. That may help

Hi zircon34.I installed form usb flashdrive with proprietary drivers…I have video-hybrid-intel-nvidia-prime drivers.Here is my mhwd -li output:

Installed PCI configs:

              NAME               VERSION          FREEDRIVER           TYPE

video-hybrid-intel-nvidia-prime 2020.11.30 false PCI
video-modesetting 2020.01.13 true PCI

Please read this to provide system information:

This will help you in the long run for troubleshooting and asking for help.

Try this:

inxi --admin --verbosity=7 --filter --no-host --width

In terminal to give basic system info.

I looked up for network card and see a whole thread where you were helped to post basic info.

Edit: looks like this hardware is causing you trouble with manjaro.

Im sorry.Here is my inxi outout:

Kernel: 5.11.6-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.11-x86_64
root=UUID=9dbd5fd6-ef0f-4ee7-bab0-72d2fee3ac0b rw quiet apparmor=1
security=apparmor udev.log_priority=3
Desktop: KDE Plasma 5.21.3 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Type: Laptop System: HP product: HP Pavilion Notebook
v: Type1ProductConfigId serial: Chassis: type: 10 serial:
Mobo: HP model: 8216 v: 83.14 serial: UEFI-[Legacy]: Insyde v: F.21
date: 09/04/2016
ID-1: BAT0 charge: 32.3 Wh (97.0%) condition: 33.3/33.3 Wh (100.0%)
volts: 8.7 min: 7.7 model: Hewlett-Packard Primary type: Li-ion serial: N/A
status: Charging
RAM: total: 11.46 GiB used: 1.64 GiB (14.3%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
Info: Dual Core model: Intel Core i7-7500U bits: 64 type: MT MCP
arch: Amber/Kaby Lake note: check family: 6 model-id: 8E (142) stepping: 9
microcode: DE cache: L2: 4 MiB bogomips: 23209
Speed: 3101 MHz min/max: 400/3500 MHz Core speeds (MHz): 1: 3101 2: 3100
3: 3100 4: 3100
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art
avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid
cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm lm
mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat
pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts
rdrand rdseed rdtscp rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1
sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt
xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Device-1: Intel HD Graphics 620 vendor: Hewlett-Packard driver: i915
v: kernel bus-ID: 00:02.0 chip-ID: 8086:5916 class-ID: 0300
Device-2: NVIDIA GM108M [GeForce 940MX] vendor: Hewlett-Packard
driver: nvidia v: 460.56 alternate: nouveau,nvidia_drm bus-ID: 01:00.0
chip-ID: 10de:134d class-ID: 0302
Device-3: Chicony HP Wide Vision HD type: USB driver: uvcvideo bus-ID: 1-3:2
chip-ID: 04f2:b56d class-ID: 0e02
Display: x11 server: X.Org 1.20.10 compositor: kwin_x11 driver:
loaded: modesetting,nvidia alternate: fbdev,intel,nouveau,nv,vesa
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
s-diag: 582mm (22.9")
Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 142 size: 344x194mm (13.5x7.6")
diag: 395mm (15.5")
OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.3.4
direct render: Yes
Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3
chip-ID: 8086:9d71 class-ID: 0403
Sound Server-1: ALSA v: k5.11.6-1-MANJARO running: yes
Sound Server-2: JACK v: 0.125.0 running: no
Sound Server-3: PulseAudio v: 14.2 running: yes
Sound Server-4: PipeWire v: 0.3.23 running: no
Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Hewlett-Packard
driver: r8169 v: kernel port: 4000 bus-ID: 03:00.0 chip-ID: 10ec:8136
class-ID: 0200
IF: eno1 state: down mac:
Device-2: Realtek RTL8723BE PCIe Wireless Network Adapter
vendor: Hewlett-Packard driver: rtl8723be v: kernel port: 3000
bus-ID: 05:00.0 chip-ID: 10ec:b723 class-ID: 0280
IF: wlo1 state: up mac:
IP v4: type: dynamic noprefixroute scope: global
IP v6: type: noprefixroute scope: link
Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB
driver: btusb v: 0.8 bus-ID: 1-6:3 chip-ID: 0a12:0001 class-ID: e001
Report: This feature requires one of these tools: hciconfig/bt-adapter
Device-2: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8
bus-ID: 1-7:4 chip-ID: 0bda:b008 class-ID: e001 serial:
Message: No LVM data was found.
Message: No RAID data was found.
Local Storage: total: 1.03 TiB used: 17.97 GiB (1.7%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: HGST (Hitachi) model: HTS541010A9E680
size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
rotation: 5400 rpm serial: rev: A7G0 scheme: MBR
ID-2: /dev/sdb maj-min: 8:16 vendor: SanDisk model: SD8SNAT-128G-1006
size: 119.24 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
rotation: SSD serial: rev: 1006 scheme: MBR
Optical-1: /dev/sr0 vendor: hp model: DVDRW DA8A6SH rev: GH61
dev-links: cdrom
Features: speed: 24 multisession: yes audio: yes dvd: yes
rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
ID-1: / raw-size: 37.25 GiB size: 36.36 GiB (97.63%) used: 17.97 GiB (49.4%)
fs: ext4 dev: /dev/sdb5 maj-min: 8:21 label: N/A
uuid: 9dbd5fd6-ef0f-4ee7-bab0-72d2fee3ac0b
Alert: No Swap data was found.
ID-1: /dev/sda1 maj-min: 8:1 size: 931.51 GiB fs: ntfs label: STORAGE
uuid: 00D68256D6824BBA
ID-2: /dev/sdb1 maj-min: 8:17 size: 500 MiB fs: ntfs label: System Reserved
uuid: 425CFF245CFF1181
ID-3: /dev/sdb2 maj-min: 8:18 size: 80.89 GiB fs: ntfs label: N/A
uuid: 2E400EB8400E8735
ID-4: /dev/sdb3 maj-min: 8:19 size: 1 KiB fs:
label: N/A uuid: N/A
ID-5: /dev/sdb4 maj-min: 8:20 size: 631 MiB fs: ntfs label: N/A
uuid: BC3CD9BD3CD972BE
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-3:2 info: Chicony HP Wide Vision HD type: Video driver: uvcvideo
interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b56d
class-ID: 0e02
Device-2: 1-6:3 info: Cambridge Silicon Radio Bluetooth Dongle (HCI mode)
type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
power: 100mA chip-ID: 0a12:0001 class-ID: e001
Device-3: 1-7:4 info: Realtek Bluetooth Radio type: Bluetooth driver: btusb
interfaces: 2 rev: 2.1 speed: 12 Mb/s power: 500mA chip-ID: 0bda:b008
class-ID: e001 serial:
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 speed: 5 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
System Temperatures: cpu: 78.0 C mobo: N/A
Fan Speeds (RPM): N/A
Processes: 190 Uptime: 7m wakeups: 1 Init: systemd v: 247 tool: systemctl
Compilers: gcc: 10.2.0 Packages: 1245 pacman: 1224 lib: 323 flatpak: 12
snap: 9 Shell: Bash v: 5.1.0 running-in: konsole inxi: 3.3.03

Yes.On Manjaro gnome i had many troubles.Thats why i reinstalled manjaro kde this time…

Please post your code within


I checked online,

Your graphics card
Device-2: NVIDIA GM108M [GeForce 940MX] vendor: Hewlett-Packard driver: nvidia v: 460.56

does not seem to support the 460 driver. A quick search reveals driver 367.27.

Edit: further below we found that is not correct… sorry for that again

Someone else may be better at helping you with this as I run newer nvidia hardware.

1 Like

For sure. But mostly if you use wayland session as opposed to xorg, wayland does not support well nvidia cards yet…

The next step would be to check whether the older nvidia driver 390x or something provided with manjaro supports your card.

What do you advise me to do?What code?Should i remove nvidia-hybrid-prime drivers?

im on x11 not wayland…I am running kde now not gnome…

That is good, just thought I mention it as I had troubles with gnome while distro hopping and didnt realize that the system freeze were likely due to me using wayland :sweat_smile:

So.What should i do?

Unfortunately troubleshooting nvidia card drivers is not a one post solution. It can potentially make your system not booting to your desktop etc.

I recommend you try using the nouveau free driver if that is an ok solution for you. Manjaro has a system setting to change or check which graphics drivers are installable via GUI.

I gather that you may not have experience troubleshooting nvidia drivers. My experience is limited to my own system. I just hope that someone can pick up from here as we are already a step further in troubleshooting this problem.

→ your nvidia driver may not be supported by your nvidia card.

Edits: we just found that is not correct… sorry for that.

As I mentioned in my post above, I suggest you search whether your driver is supported in 390x, which is the legacy driver via AUR. I think manjaro only provides the newer driver 460 via official arch repo.

There is also some info on the arch wiki.

Perhaps that may help as manjaro has its own automated system to recognize needed drivers and install free or non free drivers.

Zircon i appreciate your help but are you sure that my nvidia-hybrid-prime drivers are not supported by my nvidia card?

You can check which drivers are supported for your specific card. Choose linux for your OS.

I have seen workarounds for older drivers to install nvidia 390x via AUR, not sure whether you can do it on manjaro using the hardware utility tool/command. I would hate to see your system booting into black screen trying to modify your driver. That is why I recommend so much reading so you understand the fundamental problem. Make sure also to backup all your data before fiddling with the graphics drivers. In case you want to reinstall your system (not ideal).

Well.I checked the link.It says it has 460.67 drivers while i have 460.56…maybe if i remove 460.56 and install 460.67 solves the problem.i love reading but regardless of how much i read i cannot spot the problem…Thank you for your help…

Sorry was on my phone, it did not show the right driver.

I also see it supports 460 and 465. You should be ok. Well that excludes the dvidia driver as problem then.

Next step would be to see what program/process makes your screen freeze. Next time it freezes, after reboot pull to log journal file, you can use the following command described here (from manjaro wiki):