CPU graphics driver won't show up

N.Kamer · 18 September 2022 14:19

Okay now my final problem with this new (old) laptop. My Intel driver doesn’t show up. This is the Intel page of my processor. Here is my inxi -Faz:

System:
  Kernel: 5.15.65-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=e817a2de-5865-4464-a8c7-699536c78f21 rw nouveau.modeset=0 quiet
    resume=UUID=d5291e4f-366e-4c90-beb4-d46c1e4dd94c nouveau.modeset=0
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.25.5 tk: Qt v: 5.15.5 wm: kwin_x11 vt: 1
    dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Hewlett-Packard product: HP EliteBook 8760w
    v: A0001D02 serial: <superuser required> Chassis: type: 10
    serial: <superuser required>
  Mobo: Hewlett-Packard model: 1630 v: KBC Version 01.39
    serial: <superuser required> UEFI: Hewlett-Packard v: 68SAD Ver. F.23
    date: 01/18/2012
Battery:
  ID-1: BAT0 charge: 59.3 Wh (95.2%) condition: 62.3/62.3 Wh (100.0%)
    volts: 16.4 min: 14.4 model: Hewlett-Packard Primary type: Li-ion
    serial: <filter> status: N/A
  Device-1: hidpp_battery_0 model: Logitech M585/M590 Multi-Device Mouse
    serial: <filter> charge: 100% (should be ignored) rechargeable: yes
    status: discharging
CPU:
  Info: model: Intel Core i7-2820QM bits: 64 type: MT MCP arch: Sandy Bridge
    gen: core 2 level: v2 built: 2010-12 process: Intel 32nm family: 6
    model-id: 0x2A (42) stepping: 7 microcode: 0x2F
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 816 high: 947 min/max: 800/3400 scaling:
    driver: intel_cpufreq governor: schedutil cores: 1: 798 2: 797 3: 798
    4: 798 5: 798 6: 947 7: 798 8: 799 bogomips: 36734
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX unsupported
  Type: l1tf mitigation: PTE Inversion
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GF104GLM [Quadro 4000M] vendor: Hewlett-Packard
    driver: nvidia v: 390.154 alternate: nouveau,nvidia_drm non-free:
    series: 390.xx+ status: legacy-active (EOL~late 2022) arch: Fermi
    code: GF1xx process: 40/28nm built: 2010-16 pcie: gen: 2 speed: 5 GT/s
    lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:0e3b class-ID: 0300
  Device-2: Chicony Integrated HP HD Webcam type: USB driver: uvcvideo
    bus-ID: 2-1.4:4 chip-ID: 04f2:b230 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.4 with: Xwayland v: 22.1.3
    compositor: kwin_x11 driver: X: loaded: nvidia gpu: nvidia display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 128 s-size: 381x211mm (15.00x8.31")
    s-diag: 436mm (17.15")
  Monitor-1: LVDS-0 res: 1920x1080 hz: 60 dpi: 128
    size: 381x214mm (15x8.43") diag: 437mm (17.2") modes: N/A
  OpenGL: renderer: Quadro 4000M/PCIe/SSE2 v: 4.6.0 NVIDIA 390.154
    direct render: Yes
Audio:
  Device-1: Intel 6 Series/C200 Series Family High Definition Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
    chip-ID: 8086:1c20 class-ID: 0403
  Device-2: NVIDIA GF104 High Definition Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 16
    bus-ID: 01:00.1 chip-ID: 10de:0beb class-ID: 0403
  Sound Server-1: ALSA v: k5.15.65-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.21 running: no
  Sound Server-3: PulseAudio v: 16.1 running: yes
  Sound Server-4: PipeWire v: 0.3.57 running: yes
Network:
  Device-1: Intel 82579LM Gigabit Network vendor: Hewlett-Packard
    driver: e1000e v: kernel port: 5020 bus-ID: 00:19.0 chip-ID: 8086:1502
    class-ID: 0200
  IF: enp0s25 state: up speed: 100 Mbps duplex: full mac: <filter>
  Device-2: Intel Centrino Ultimate-N 6300 driver: iwlwifi v: kernel pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 25:00.0 chip-ID: 8086:4238
    class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  Device-3: HP hs2340 HSPA+ mobile broadband type: USB
    driver: cdc_acm,cdc_ncm,cdc_wdm bus-ID: 1-1.2:4 chip-ID: 03f0:3a1d
    class-ID: 0202 serial: <filter>
  IF: enp0s26u1u2i6 state: down mac: <filter>
Bluetooth:
  Device-1: HP Broadcom 2070 Bluetooth Combo type: USB driver: btusb v: 0.8
    bus-ID: 2-1.6:5 chip-ID: 03f0:231d class-ID: fe01
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 704.24 GiB used: 22.26 GiB (3.2%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: MZ7PC256HAFU-000H1
    size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 5H1Q scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Seagate model: ST500VT000-1DK142
    size: 465.76 GiB block-size: physical: 4096 B logical: 512 B
    speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter> rev: MBC1
    scheme: GPT
Partition:
  ID-1: / raw-size: 221.06 GiB size: 216.53 GiB (97.95%) used: 22.26 GiB
    (10.3%) fs: ext4 dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 312 KiB
    (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 17.11 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/sda3 maj-min: 8:3
Sensors:
  System Temperatures: cpu: 52.0 C mobo: N/A gpu: nvidia temp: 62 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 238 Uptime: 54m wakeups: 6 Memory: 15.56 GiB used: 1.77 GiB
  (11.4%) Init: systemd v: 251 default: graphical tool: systemctl
  Compilers: gcc: 12.2.0 clang: 14.0.6 Packages: 1360 pm: pacman pkgs: 1355
  libs: 324 tools: pamac,yay pm: flatpak pkgs: 5 Shell: Zsh v: 5.9
  default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.21

So what I did from a mention in another topic of the user @brahma was checking the BIOS. To see if my Intel graphics driver was enabled or not. Its quite a comprehensive BIOS to be honest. Way more functions then I’m used to. But I’ve checked all the ‘Intel’ functions in the BIOS and came to the conclusion that wasn’t the problem. Their is no option to enable or disable the Intel graphics driver.

I believe that isn’t the problem, because when I booted in to Manjaro after the first installation from the USB drive. It booted with the Intel graphics driver (I believe). Because when firstly rebooted after the installation my driver wasn’t fount as described in this topic here.

So to clarify I’m currently in A Nvidia only environment. Here is my mhwd -l && mhwd -li:

> 0000:01:00.0 (0300:10de:0e3b) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
    video-nvidia-390xx            2021.11.26               false            PCI
           video-linux            2018.05.04                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI


> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
    video-nvidia-390xx            2021.11.26               false            PCI
           video-linux            2018.05.04                true            PCI


Warning: No installed USB configs!

// EDIT: I’ve tried looking at bbswitch and here is my cat /proc/acpi/bbswitch >> cat: /proc/acpi/bbswitch: No such file or directory So that doesn’t seem to be the problem. I’ll try installing bbswitch and see where that takes me!

brahma · 18 September 2022 14:29

hey …
post output from:
pacman -Qs 'bbswitch|optimus|bumblebee'
ls /etc/modprobe.d

N.Kamer · 18 September 2022 14:32

Here is: pacman -Qs ‘bbswitch|optimus|bumblebee’.

local/bumblebee 3.2.1-22
    NVIDIA Optimus support for Linux through Primus/VirtualGL
local/primus 20151110-9
    Faster OpenGL offloading for Bumblebee

And ls /etc/modprobe.d is mhwd-gpu.conf

brahma · 18 September 2022 14:37

i would uninstall both of them:
sudo pacman -R bumblebee primus
then reboot and hopefully you dont end up in a black screen and the intel gpu should be detected
if you do end up in black screen, uninstall nvidia drivers from tty, reboot and boot only with igpu and then provide output from:
mhwd -l

N.Kamer · 18 September 2022 14:41

It did nothing . Here is the output:

> 0000:01:00.0 (0300:10de:0e3b) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
    video-nvidia-390xx            2021.11.26               false            PCI
           video-linux            2018.05.04                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI

Should I try uninstalling the nvidia drivers? It would probably black screen. Luckily there’s no important data on the device so I could try…

brahma · 18 September 2022 14:43

so you removed the 2 packages and no issue …
check with inxi -G if the intel is detected

N.Kamer · 18 September 2022 14:44

Yeah that was the first thing I looked at, but it’s still:

Graphics:
  Device-1: NVIDIA GF104GLM [Quadro 4000M] driver: nvidia v: 390.154
  Device-2: Chicony Integrated HP HD Webcam type: USB driver: uvcvideo
  Display: x11 server: X.Org v: 21.1.4 with: Xwayland v: 22.1.3 driver: X:
    loaded: nvidia gpu: nvidia resolution: 1920x1080~60Hz
  OpenGL: renderer: Quadro 4000M/PCIe/SSE2 v: 4.6.0 NVIDIA 390.154

And yes I uninstalled bumblebee and primus. This is the weirdest problem I have ever encountered on Linux lol

brahma · 18 September 2022 14:49

so its probably some leftover bumblebee conf
check if there are some leftovers from it:
find /usr/ -name '*bumblebee*'
find /etc/ -name '*bumblebee*'

N.Kamer · 18 September 2022 14:52

I’ll won’t sen the output of find /usr/ -name '*bumblebee*' because it only consist of Papirus Icon Theme file’s. And the output of find /etc/ -name '*bumblebee*' is nothing .

brahma · 18 September 2022 14:55

try this:
find /usr/ -name '*bumblebee.conf*'

N.Kamer · 18 September 2022 22:49

Sorry for leaving! Had an emergency. Euhm sudo find /usr/ -name '*bumblebee.conf*' came out with nothing. Ill search for everything with bumblebee in my system a.t.m because I think this isn’t going anywhere. I have A /var/lib/mhwd/db/pci/graphic_drivers/hybrid-intel-nvidia-390xx-bumblebee file.

So what I’m now trying to do is finding bumblebee files and graphics card related files. I think this is of interest follow down below.
ls /var/lib/mhwd/db/pci/graphic_drivers >

hybrid-amd-nvidia-470xx-prime        nvidia             video-virtualmachine   xf86-video-vesa
hybrid-amd-nvidia-prime              nvidia-390xx       xf86-video-openchrome  xf86-video-voodoo
hybrid-intel-nvidia-390xx-bumblebee  nvidia-470xx       xf86-video-rendition
hybrid-intel-nvidia-470xx-prime      video-linux        xf86-video-s3
hybrid-intel-nvidia-prime            video-modesetting  xf86-video-sisusb

So what I now did is remove the bumblebee directory with sudo rm -r -d /var/lib/mhwd/db/pci/graphic_drivers/hybrid-intel-nvidia-390xx-bumblebee and now I’m going to reboot.

EDIT// Okay the reboot did nothing again… TO clarify what I did was simply search in dolphin file manager for bumblebee in the root folder. But the only things left are .pkg files. I’ll delete them but I thought those didn’t do anything. EDIT // Okay those do nothing Now I’m clueless again…

brahma · 19 September 2022 07:14

the bumblebee drivers would not be installed if the intel gpu would not be detected, so if they are installed the igpu was detected …
check with:
cat /usr/lib/udev/rules.d/99-bumblebee-nvidia-dev.rules
and then provide output from:
pacman -Qs nvidia

N.Kamer · 19 September 2022 11:44

cat: /usr/lib/udev/rules.d/99-bumblebee-nvidia-dev.rules: No such file or directory

pacman -Qs

local/egl-wayland 2:1.1.11-2
    EGLStream-based Wayland external platform
local/lib32-libvdpau 1.5-1
    Nvidia VDPAU library
local/lib32-nvidia-390xx-utils 390.154-1
    NVIDIA drivers utilities (32-bit)
local/libvdpau 1.5-1
    Nvidia VDPAU library
local/libxnvctrl-390xx 390.154-1
    NVIDIA NV-CONTROL X extension
local/linux515-nvidia-390xx 390.154-8 (linux515-extramodules)
    NVIDIA drivers for linux
local/mhwd-nvidia 515.65.01-3
    MHWD module-ids for nvidia 515.65.01
local/mhwd-nvidia-390xx 390.154-1
    MHWD module-ids for nvidia 390.154
local/mhwd-nvidia-470xx 470.141.03-1
    MHWD module-ids for nvidia 470.141.03
local/nvidia-390xx-utils 390.154-1
    NVIDIA drivers utilities
local/xf86-video-nouveau 1.0.17-2 (xorg-drivers)
    Open Source 3D acceleration driver for nVidia cards

Here you go

brahma · 19 September 2022 12:05

well no bumblebee there…
are you sure you checked correctly the bios for switching between gpus? the setting could have been set to auto and when it detected nvidia drivers, it automatically disabled the intel gpu

N.Kamer · 19 September 2022 12:11

I’ll go check now for those auto fuctions.

N.Kamer · 19 September 2022 12:20

Okay I’ve double checked, here are some images:

As you can see no option available

brahma · 19 September 2022 12:26

so its not there … and also nothing in linux that could prevent it … so uninstall nvidia drivers, reboot and you should be able to boot using the intel gpu …
sudo mhwd -r pci video-nvidia-390xx
if you end up in black screen check first with inxi -G / mhwd -l if the intel is detected

N.Kamer · 19 September 2022 12:47

Blackscreen again, my inxi -G output looked liked this:

// EDIT: My current output is this:

Graphics:
  Device-1: NVIDIA GF104GLM [Quadro 4000M] driver: nvidia v: 390.154
  Device-2: Chicony Integrated HP HD Webcam type: USB driver: uvcvideo
  Display: x11 server: X.Org v: 21.1.4 with: Xwayland v: 22.1.3 driver: X:
    loaded: nvidia gpu: nvidia resolution: 1920x1080~60Hz
  OpenGL: renderer: Quadro 4000M/PCIe/SSE2 v: 4.6.0 NVIDIA 390.154

brahma · 19 September 2022 12:52

did you installed these drivers:
sudo mhwd -i pci video-nvidia-390xx
check if it installed the bumblebee so that you dont end up again with the black screen like before:
pacman -Qs bumblebee

do you still have the manjaro usb? boot into it, select to boot with open source drivers, and in the live session check with inxi -G if the intel is detected

N.Kamer · 19 September 2022 12:57

I uninstalled in my current session with: sudo mhwd -r pci video-nvidia-390xx for 3 times (to make sure). I would expect to see in tty that there aren’t any nvidia drivers installed but my mhwd -l looked like this:

It didn’t install bumblebee pacman -Qs bumblebee came out empty. I will boot in to the live session and make a picture.