booting to white error screen oh no something has gone wrong a problem has occurred and the system can t recover please Contact System administrator
Switch to TTY with Ctrl + Alt + F5 for example and run this commands one by one:
sudo pacman-mirrors -f && sudo pacman -Syyu
rm -r ~/.config/dconf rm -r ~/.local/share/gnome-shell
Just tried this, after updating to latest testing and seeing this error. Unfortunately doesn’t seem to help in my case.
Make sure there was no partial update:
sudo pacman-mirrors -f && sudo pacman -Syyu
Make sure your GPU drivers are ok, try a different kernel too.
Disable the extensions and then enable them one by one to see if there is one that makes GDM fail.
I did run
sudo pacman-mirrors -f && sudo pacman -Syyu as you suggested in your initial post.
I tried the 5.8 kernel, but I guess I could try an older one too.
How would I best check the GPU drivers?
It seems like a systemd-coredump is happening.
See if this might help
inxi -Fazy from terminal or TTY gives the complete information about the system to start investigating.
Disabling all extensions doesn’t seem to help.
Also tried the 5.7 kernel, but didn’t help.
inxi doesn’t show anything suspicious, I would upload it, but I’m not sure how to easily do that from tty.
The white Oh no error is generated by gnome-shell. The typical troubleshooting procedure is
- login to console
- disable all gnome extensions from cli
- systemctl restart gdm
- log into your desktop and start enabling extensions one by one to see which one is the culprit
In addition to extensions, gnome shell themes can cause breakage like this, so you may want to revert to defaults if you have something custom going on.
These commands revert all gnome settings to their defaults, so you can also try that as a nuclear option.
I already nuked those folders
But didn’t fix it
I think I’m seeing this gnome-shell crashes when a cursor is not found (#355) · Issues · GNOME / mutter · GitLab
So I did run
gsettings set org.gnome.desktop.interface cursor-theme 'Adwaita'
Running x or wayland from the tty works after that, but I still get the error screen on boot.
Here’s the inxi output:
System: Kernel: 5.7.19-2-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 parameters: BOOT_IMAGE=/boot/vmlinuz-5.7-x86_64 root=UUID=5d22ff53-87eb-4a34-b2c9-ea68e6d0729f rw quiet Console: tty 5 DM: GDM 3.38.1 Distro: Manjaro Linux Machine: Type: Convertible System: Acer product: Spin SP515-51GN v: V1.14 serial: <filter> Mobo: KBL model: Buzz_KL v: V1.14 serial: <filter> UEFI: Insyde v: 1.14 date: 01/09/2019 Battery: ID-1: BAT0 charge: 37.1 Wh condition: 42.9/50.8 Wh (84%) volts: 16.1/15.3 model: SMP-SDI3320 AC14B7K type: Li-ion serial: <filter> status: Discharging Device-1: hid-0003:04F3:25A1.0003-battery model: ELAN Touchscreen serial: N/A charge: N/A status: N/A CPU: Topology: Quad Core model: Intel Core i7-8550U bits: 64 type: MT MCP arch: Kaby Lake family: 6 model-id: 8E (142) stepping: A (10) microcode: D6 L2 cache: 8192 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 32012 Speed: 800 MHz min/max: 400/4000 MHz Core speeds (MHz): 1: 880 2: 834 3: 844 4: 841 5: 842 6: 891 7: 843 8: 843 Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable Type: mds mitigation: Clear CPU buffers; SMT vulnerable Type: meltdown mitigation: PTI Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB filling Type: srbds mitigation: Microcode Type: tsx_async_abort status: Not affected Graphics: Device-1: Intel UHD Graphics 620 vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:5917 Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] vendor: Acer Incorporated ALI driver: nvidia v: 450.80.02 alternate: nouveau,nvidia_drm bus ID: 01:00.0 chip ID: 10de:1c8d Device-3: Chicony HD WebCam type: USB driver: uvcvideo bus ID: 1-7:4 chip ID: 04f2:b5f7 Display: server: X.org 1.20.9 driver: modesetting,nvidia unloaded: nouveau alternate: fbdev,intel,nv,vesa tty: 240x67 Message: Advanced graphics data unavailable in console. Try -G --display Audio: Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus ID: 00:1f.3 chip ID: 8086:9d71 Sound Server: ALSA v: k5.7.19-2-MANJARO Network: Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter vendor: Lite-On driver: ath10k_pci v: kernel port: 3000 bus ID: 02:00.0 chip ID: 168c:003e IF: wlp2s0 state: up mac: <filter> Drives: Local Storage: total: 1.38 TiB used: 159.24 GiB (11.3%) SMART Message: Required tool smartctl not installed. Check --recommends ID-1: /dev/sda vendor: Western Digital model: WD10SPZX-21Z10T0 size: 931.51 GiB block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> rev: 1A02 scheme: GPT ID-2: /dev/sdb vendor: Micron model: 1100 MTFDDAV512TBN size: 476.94 GiB block size: physical: 512 B logical: 512 B speed: 6.0 Gb/s serial: <filter> rev: A020 scheme: GPT Partition: ID-1: / raw size: 194.63 GiB size: 191.07 GiB (98.17%) used: 159.17 GiB (83.3%) fs: ext4 dev: /dev/sdb5 Swap: Alert: No Swap data was found. Sensors: System Temperatures: cpu: 37.0 C mobo: 30.0 C Fan Speeds (RPM): N/A Info: Processes: 209 Uptime: 5m Memory: 7.69 GiB used: 475.3 MiB (6.0%) Init: systemd v: 246 Compilers: gcc: 10.2.0 clang: 10.0.1 Packages: 1822 pacman: 1819 lib: 467 pkg: 0 flatpak: 3 Shell: fish v: 3.1.2 running in: tty 5 inxi: 3.1.05