Asus vivobook laptop can't get access to the internet with internal adapter

Good afternoon, I just got a new laptop, ran the manjaro installer, and am trying to set it up, but I can’t access the internet through the system adapter, only using an external wifi adapter

lspci

0000:02:00.0 Network controller: MEDIATEK Corp. Device 7902
ip link show 
(the second one it's external wifi device)
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: wlp0s20f0u1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP mode DORMANT group default qlen 1000
    link/ether 50:2b:73:e1:8c:64 brd ff:ff:ff:ff:ff:ff

mcli device
DEVICE       TYPE      STATE                   CONNECTION   
wlp0s20f0u1  wifi      connected               netis_C5DE6F 
lo           loopback  connected (externally)  lo

Moderator edit: In the future, please use proper formatting: [HowTo] Post command output and file content as formatted text

It doesn’t look like that mediatek device is supported yet:

Please read the following and post a full inxi, so someone here may be able to assist:

As I understand it, this Wi-Fi adapter is not suitable for any Linux distribution?

Not necessarily, there is one report that it is working.

MediaTek Wi-Fi 6E MT7902 Wireless Network Adapter

It may depend on the chip-id - we don’t know that yet.

inxi -Fazy
would include that information.

The interface is present and appears to be UP
but I don’t know what

mode DORMANT

might mean

I get that when the wifi is switched off via the NetworkManager panel applet.

wlan0: <BROADCAST,MULTICAST,DYNAMIC> mtu 1500 qdisc noqueue state DOWN mode DORMANT group default qlen 1000

but then it is of course also DOWN

For some reason i can’t send full inxi, there are some ‘post link error’
there network section
Network:
Device-1: MEDIATEK vendor: AzureWave driver: N/A port: N/A
bus-ID: 0000:02:00.0 chip-ID: 14c3:7902 class-ID: 0280
Device-2: Ralink MT7601U Wireless Adapter driver: mt7601u type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-1:5 chip-ID: 148f:7601
class-ID: 0000 serial:
IF: wlp0s20f0u1 state: up mac:
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant

i can send others as needed

yes you can - you just need to format you post:

Network:
Device-1: MEDIATEK vendor: AzureWave driver: N/A port: N/A
bus-ID: 0000:02:00.0 chip-ID: 14c3:7902 class-ID: 0280
Device-2: Ralink MT7601U Wireless Adapter driver: mt7601u type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-1:5 chip-ID: 148f:7601
class-ID: 0000 serial:
IF: wlp0s20f0u1 state: up mac:
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
System:
  Kernel: 6.9.5-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.1.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.9-x86_64
    root=UUID=0ded18ac-3515-44be-871d-4e4a291c6bdc rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 wm: xfwm4 v: 4.18.0
    with: xfce4-panel tools: xfce4-screensaver vt: 7 dm: LightDM v: 1.32.0
    Distro: Manjaro base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: Vivobook_ASUSLaptop K3504VA_K3504VA
    v: 1.0 serial: <superuser required>
  Mobo: ASUSTeK model: K3504VA v: 1.0 serial: <superuser required>
    uuid: <superuser required> UEFI: American Megatrends LLC. v: K3504VA.301
    date: 04/17/2023
Battery:
  ID-1: BAT0 charge: 35.3 Wh (68.0%) condition: 51.9/50.0 Wh (103.8%)
    power: 13.1 W volts: 11.8 min: 11.9 model: ASUSTeK ASUS Battery type: Li-ion
    serial: N/A status: discharging cycles: 1
CPU:
  Info: model: 13th Gen Intel Core i5-1340P bits: 64 type: MST AMCP
    arch: Raptor Lake level: v3 note: check built: 2022+ process: Intel 7 (10nm)
    family: 6 model-id: 0xBA (186) stepping: 2 microcode: 0x4121
  Topology: cpus: 1x cores: 12 mt: 4 tpc: 2 st: 8 threads: 16 smt: enabled
    cache: L1: 1.1 MiB desc: d-8x32 KiB, 4x48 KiB; i-4x32 KiB, 8x64 KiB L2: 9 MiB
    desc: 4x1.2 MiB, 2x2 MiB L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 477 high: 801 min/max: 400/4600:3400 scaling:
    driver: intel_pstate governor: powersave cores: 1: 400 2: 400 3: 646 4: 400
    5: 591 6: 400 7: 433 8: 400 9: 764 10: 801 11: 400 12: 400 13: 400 14: 400
    15: 400 16: 400 bogomips: 70064
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling mitigation: Clear Register File
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB: conditional;
    RSB filling; PBRSB-eIBRS: SW sequence; BHI: BHI_DIS_S
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Raptor Lake-P [Iris Xe Graphics] vendor: ASUSTeK driver: i915
    v: kernel alternate: xe arch: Gen-13 process: Intel 7 (10nm) built: 2022+
    ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 0000:00:02.0
    chip-ID: 8086:a7a0 class-ID: 0300
  Device-2: IMC Networks USB2.0 HD UVC WebCam driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-9:3 chip-ID: 13d3:5463
    class-ID: fe01 serial: <filter>
  Display: x11 server: X.org v: 1.21.1.13 compositor: xfwm4 v: 4.18.0 driver:
    X: loaded: modesetting alternate: fbdev,vesa dri: iris gpu: i915
    display-ID: :0.0 note: <missing: xdpyinfo/xrandr>
  Monitor-1: eDP-1 model: Samsung 0x4180 built: 2021 res: 2880x1620 dpi: 213
    gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5") ratio: 16:9
    modes: 2880x1620
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast surfaceless: drv: iris x11: drv: iris
    inactive: gbm,wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.1.1-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (RPL-P)
    device-ID: 8086:a7a0 memory: 7.45 GiB unified: yes
Audio:
  Device-1: Intel Raptor Lake-P/U/H cAVS vendor: ASUSTeK driver: snd_hda_intel
    v: kernel alternate: snd_soc_avs,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
    chip-ID: 8086:51ca class-ID: 0403
  API: ALSA v: k6.9.5-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.0.7 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK vendor: AzureWave driver: N/A port: N/A
    bus-ID: 0000:02:00.0 chip-ID: 14c3:7902 class-ID: 0280
  Device-2: Ralink MT7601U Wireless Adapter driver: mt7601u type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-1:5 chip-ID: 148f:7601
    class-ID: 0000 serial: <filter>
  IF: wlp0s20f0u1 state: up mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: IMC Networks Wireless_Device driver: btusb v: 0.8 type: USB
    rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-10:4 chip-ID: 13d3:3579
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller Intel
    driver: vmd v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:a77f rev:
    class-ID: 0104
Drives:
  Local Storage: total: 953.87 GiB used: 8.86 GiB (0.9%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: WD PC
    SN560 SDDPNQE-1T00-1102 size: 953.87 GiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: 74114000 temp: 32.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 953.57 GiB size: 937.53 GiB (98.32%) used: 8.86 GiB (0.9%)
    fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 296 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Alert: No swap data was found.
Sensors:
  Src: /sys System Temperatures: cpu: 54.0 C mobo: N/A
  Fan Speeds (rpm): cpu: 0
Info:
  Memory: total: 16 GiB note: est. available: 15.25 GiB used: 3.38 GiB (22.1%)
  Processes: 326 Power: uptime: 1h 44m states: freeze,mem,disk
    suspend: s2idle avail: deep wakeups: 0 hibernate: platform avail: shutdown,
    reboot, suspend, test_resume image: 6.09 GiB
    services: upowerd,xfce4-power-manager Init: systemd v: 256
    default: graphical tool: systemctl
  Packages: pm: pacman pkgs: 1052 libs: 336 tools: pamac,yay pm: flatpak
    pkgs: 0 Compilers: N/A Shell: Bash v: 5.2.26 running-in: xfce4-terminal
    inxi: 3.3.35