Wired Mouse Causes Manjaro to not Boot

I’m not really new to Linux but I am new to Arch-based Distros.

I have a mouse (Roccat Burst Pro) that i use with my laptop (HP Spectre x360). For some reason, having the mouse plugged in stops the OS from booting, it just sits on a black screen and turns off the mouse. Turning off the laptop and unplugging the mouse, then turning the laptop back on fixes the problem. This also happens with restarts.

However, on boot I can get into the UEFI and manually boot into Manjaro with no problems (with the mouse plugged in).

I don’t have any other OS installed and I used the “erase disk” option at install. The system is formatted with BTRFS and secure boot is disabled if that helps.

edit: grammar

:+1: Welcome to Manjaro! :+1:

  1. Please read this:
    How to provide good information
    and give us more information so we can see what’s really going on.
    Now we know the symptom of the disease, but we need some more probing to know where the origin lies… :grin:

  2. An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information for us to be able to help you. (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
    Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text.

  3. A journalctl output of a failed boot would be helpful as well:

    • Insert the mouse

    • Restart the machine

    • Wait for the mouse to turn off

    • Wait some more (5 minutes)

    • If still a black screen: REISUB

    • Post the output of:

      journalctl --system --boot=-1 --priority=warning
  4. If you would not get a black screen, just let us know, don’t provide any output


P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which exact CPU/GPU or Kernel, … you have without typing it every time

  Kernel: 5.14.2-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
  parameters: BOOT_IMAGE=/@/boot/vmlinuz-5.14-x86_64 
  root=UUID=c5991564-5edc-4461-b3b9-463cd03ed832 rw rootflags=subvol=@ quiet 
  apparmor=1 security=apparmor udev.log_priority=3 sysrq_always_enabled=1 
  Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM 
  Distro: Manjaro Linux base: Arch Linux 
  Type: Convertible System: HP product: HP Spectre x360 Convertible 13-ae0xx 
  v: N/A serial: <filter> Chassis: type: 31 serial: <filter> 
  Mobo: HP model: 83B9 v: 56.50 serial: <filter> UEFI: AMI v: F.31 
  date: 08/07/2019 
  ID-1: BAT0 charge: 51.6 Wh (100.0%) condition: 51.6/51.6 Wh (100.0%) 
  volts: 12.7 min: 11.6 model: HP Primary type: Li-ion serial: N/A 
  status: Full 
  Device-1: hid-0018:04F3:2593.0001-battery model: ELAN2514:00 04F3:2593 
  serial: N/A charge: N/A status: N/A 
  RAM: total: 7.52 GiB used: 1.69 GiB (22.4%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
  Info: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP 
  arch: Kaby Lake note: check family: 6 model-id: 8E (142) stepping: A (10) 
  microcode: EA cache: L2: 6 MiB bogomips: 28808 
  Speed: 700 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 700 2: 1766 
  3: 1170 4: 800 5: 800 6: 800 7: 800 8: 800 
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art 
  avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid 
  cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est 
  f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window 
  hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm lm 
  mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat 
  pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts 
  rdrand rdseed rdtscp rep_good sdbg sep sgx smap smep ss ssbd sse sse2 sse4_1 
  sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust 
  tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt 
  xsaves xtopology xtpr 
  Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds mitigation: Microcode 
  Type: tsx_async_abort status: Not affected 
  Device-1: Intel UHD Graphics 620 vendor: Hewlett-Packard driver: i915 
  v: kernel bus-ID: 00:02.0 chip-ID: 8086:5917 class-ID: 0300 
  Device-2: Quanta HP Wide Vision FHD Camera type: USB driver: uvcvideo 
  bus-ID: 1-5:2 chip-ID: 0408:5251 class-ID: 0e02 serial: <filter> 
  Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: 
  loaded: modesetting alternate: fbdev,vesa display-ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 166 size: 293x165mm (11.5x6.5") 
  diag: 336mm (13.2") 
  OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 21.2.1 
  direct render: Yes 
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3 
  chip-ID: 8086:9d71 class-ID: 0403 
  Sound Server-1: ALSA v: k5.14.2-1-MANJARO running: yes 
  Sound Server-2: JACK v: 1.9.19 running: no 
  Sound Server-3: PulseAudio v: 15.0 running: yes 
  Sound Server-4: PipeWire v: 0.3.35 running: yes 
  Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: f040 
  bus-ID: 02:00.0 chip-ID: 8086:24fd class-ID: 0280 
  IF: wlp2s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 
  bus-ID: 1-7:3 chip-ID: 8087:0a2b class-ID: e001 
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends 
  Message: No logical block device data found. 
  Message: No RAID data found. 
  Local Storage: total: 335.35 GiB used: 10.59 GiB (3.2%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: SSDPEKKF360G7H 
  size: 335.35 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 type: SSD serial: <filter> rev: HP03 temp: 29.9 C scheme: GPT 
  Message: No optical or floppy data found. 
  ID-1: / raw-size: 335.05 GiB size: 335.05 GiB (100.00%) 
  used: 10.59 GiB (3.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2 
  label: N/A uuid: c5991564-5edc-4461-b3b9-463cd03ed832 
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 568 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 
  label: NO_LABEL uuid: 4295-1556 
  ID-3: /home raw-size: 335.05 GiB size: 335.05 GiB (100.00%) 
  used: 10.59 GiB (3.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2 
  label: N/A uuid: c5991564-5edc-4461-b3b9-463cd03ed832 
  ID-4: /var/cache raw-size: 335.05 GiB size: 335.05 GiB (100.00%) 
  used: 10.59 GiB (3.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2 
  label: N/A uuid: c5991564-5edc-4461-b3b9-463cd03ed832 
  ID-5: /var/log raw-size: 335.05 GiB size: 335.05 GiB (100.00%) 
  used: 10.59 GiB (3.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2 
  label: N/A uuid: c5991564-5edc-4461-b3b9-463cd03ed832 
  Alert: No swap data was found. 
  Message: No unmounted partitions found. 
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 1-1:4 info: ROCCAT Burst Pro type: Mouse,HID 
  driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s 
  power: 500mA chip-ID: 1e7d:2de1 class-ID: 0300 
  Device-2: 1-5:2 info: Quanta HP Wide Vision FHD Camera type: Video 
  driver: uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA 
  chip-ID: 0408:5251 class-ID: 0e02 serial: <filter> 
  Device-3: 1-7:3 info: Intel Bluetooth wireless interface type: Bluetooth 
  driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA 
  chip-ID: 8087:0a2b class-ID: e001 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 speed: 5 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  System Temperatures: cpu: 52.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
  Processes: 262 Uptime: 2m wakeups: 3 Init: systemd v: 249 tool: systemctl 
  Compilers: gcc: 11.1.0 Packages: pacman: 1252 lib: 333 flatpak: 0 Shell: Zsh 
  v: 5.8 default: Bash v: 5.1.8 running-in: konsole inxi: 3.3.06 

The REISUB didn’t do anything

1 Like

Can you:

  • unplug the mouse
  • boot into Manjaro
  • close all applications (so that you don’t lose any work)
  • do a REISUB and confirm it works or not?


With the mouse unplugged, REISUB works fine.

1 Like

That sounds like an UEFI firmware issue:

Try to look on your manufacturer’s or AMI’s website and see if there is an UEFI firmware update and try again with the mouse.

Then report back, please?

Ok, i’ll have a look

Someone is saying they are self-extracting archives that are Windows only

There is a “Windows Boot Manager” in the UEFI since this laptop came with windows (Idk why it’s still there though), maybe the mouse is trying to do something with that?

A self-extracting archive is a normal archive, with an additional exefile copied to the start of it. Therefore it is often possible to extract the archive without the included exe.
One way may be to rename the archive back to its original extension (.zip or .gz or …) :sunglasses:

1 Like

I have found it, had to look on a windows machine for it to show up (I’m stupid)

They have given me a .sig and a .bin, what do i do with those?

Might just have to learn how to dual boot windows actually.

Thank you for your time :slight_smile:

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