I’ve been facing this issue for months now: the WiFi in my machine works fine
until I try to connect to it. Right after booting the machine does recognize multiple WiFi routers in the area, and I am able to connect to mine. The problem is that after a couple of minutes the connection is closed and I get a
wlp5s0 device is not available error. After this, the routers in my area don’t show up anymore in the Networks menu.
I’m running Manjaro in a ThinkPad E490 under KDE, but I should point out that this issue started coming out quite a while ago when I has elementary OS installed in my machine. At that time I noticed that after the connections got close the WiFi would show up as “switched-off by hardware” or something along this lines. After switching to Manjaro KDE started to notify me that “the wlp5s0 device is not available” after the WiFi connection fails.
I digged around a bit and I found
a section on the ArchWiki page on Network Manager that mentioned Network Manager has issues with some ThinkPad models due to “WiFi drivers incorrectly reporting a soft-block”. I imagine this is the issue I am facing, but I don’t know how to verify it or what to do about it.
Could anyone help me out?
Sure. It doesn’t look like I can edit the post anymore, but I’ll post the result of
inxi down here:
Kernel: 5.10.63-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
root=UUID=eff49b3a-8746-47c0-98b3-90246193942b rw quiet splash
Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Type: Laptop System: LENOVO product: 20N9S25S00 v: ThinkPad E490
serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: LENOVO model: 20N9S25S00 v: SDK0J40697 WIN serial: <filter>
UEFI: LENOVO v: R0YET39W (1.22 ) date: 11/29/2019
ID-1: BAT0 charge: 43.5 Wh (100.0%) condition: 43.5/45.7 Wh (95.1%)
volts: 12.3 min: 11.1 model: SMP 01AV447 type: Li-poly serial: <filter>
status: Full cycles: 13
RAM: total: 7.5 GiB used: 1.72 GiB (22.9%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
Info: Quad Core model: Intel Core i7-8565U bits: 64 type: MT MCP
arch: Kaby Lake note: check family: 6 model-id: 8E (142) stepping: B (11)
microcode: EA cache: L2: 8 MiB bogomips: 32012
Speed: 700 MHz min/max: 400/4600 MHz Core speeds (MHz): 1: 700 2: 700 3: 700
4: 700 5: 700 6: 700 7: 700 8: 700
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_capabilities
arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc
cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms
est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm lm
mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat
pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pts rdrand
rdseed rdtscp rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2
ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme
vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf status: Not affected
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown status: Not affected
mitigation: Speculative Store Bypass disabled via prctl and seccomp
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Device-1: Intel WhiskeyLake-U GT2 [UHD Graphics 620] vendor: Lenovo
driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:3ea0 class-ID: 0300
Device-2: Acer SunplusIT Integrated Camera type: USB driver: uvcvideo
bus-ID: 1-6:4 chip-ID: 5986:2113 class-ID: 0e02
Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver:
loaded: modesetting alternate: fbdev,vesa display-ID: :0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
s-diag: 414mm (16.3")
OpenGL: renderer: Mesa Intel UHD Graphics 620 (WHL GT2) v: 4.6 Mesa 21.2.1
direct render: Yes
Device-1: Intel Cannon Point-LP High Definition Audio vendor: Lenovo
driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci
bus-ID: 00:1f.3 chip-ID: 8086:9dc8 class-ID: 0403
Sound Server-1: ALSA v: k5.10.63-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.19 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.35 running: no
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Lenovo driver: r8169 v: kernel port: 3000 bus-ID: 04:00.0
chip-ID: 10ec:8168 class-ID: 0200
IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
Device-2: Realtek RTL8822BE 802.11a/b/g/n/ac WiFi adapter
vendor: Lenovo ThinkPad E595 driver: rtw_8822be v: N/A modules: rtw88_8822be
port: 2000 bus-ID: 05:00.0 chip-ID: 10ec:b822 class-ID: 0280
IF: wlp5s0 state: down mac: <filter>
WAN IP: <filter>
Device-1: Realtek RTL8822BE Bluetooth 4.2 Adapter type: USB driver: btusb
v: 0.8 bus-ID: 1-5:3 chip-ID: 0bda:b023 class-ID: e001 serial: <filter>
Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Message: No logical block device data found.
Message: No RAID data found.
Local Storage: total: 931.51 GiB used: 62.54 GiB (6.7%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM035-1RK172
size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
type: HDD rpm: 5400 serial: <filter> rev: EB01 scheme: GPT
Message: No optical or floppy data found.
ID-1: / raw-size: 931.22 GiB size: 915.53 GiB (98.32%)
used: 62.54 GiB (6.8%) fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: N/A
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 288 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: NO_LABEL
Alert: No swap data was found.
Message: No unmounted partitions found.
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
info: SHARKOON 2.4GHz Wireless rechargeable vertical mouse [More&Better]
type: Mouse driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s
power: 100mA chip-ID: 1ea7:0064 class-ID: 0301
Device-2: 1-5:3 info: Realtek RTL8822BE Bluetooth 4.2 Adapter
type: Bluetooth driver: btusb interfaces: 2 rev: 1.1 speed: 12 Mb/s
power: 500mA chip-ID: 0bda:b023 class-ID: e001 serial: <filter>
Device-3: 1-6:4 info: Acer SunplusIT Integrated Camera type: Video
driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 5986:2113 class-ID: 0e02
Device-4: 1-8:5 info: Synaptics Metallica MOH Touch Fingerprint Reader
type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s
power: 100mA chip-ID: 06cb:00a2 class-ID: ff00 serial: <filter>
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
System Temperatures: cpu: 56.0 C mobo: 0.0 C
Fan Speeds (RPM): cpu: 0
Processes: 212 Uptime: 10h 44m wakeups: 3 Init: systemd v: 249
tool: systemctl Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: pacman: 1612
lib: 319 Shell: fish v: 3.3.1 running-in: tmux: inxi: 3.3.06
Please let me know if you (or anyone else) need any additional information. Sorry for the late reply, I didn’t realize someone had answered the post (I thought I would get a email notification).
Realtek is known for its ignorance of Linux and I cannot find the
RTL8822BE in the AUR, so please read this:
Remember when you installed your very first Windows, added bells and whistles and then couldn’t see the wood for the trees any more and had to re-install?
Well, you’re in the same situation now: You’re a N00b again! Embrace it!
I know right now you’re thinking:
Whereas in 6 months time, you’ll be like:
Why is this so much more difficult than Windows?[image]
Why can't I make Windows jump through fiery hoops like I do with Linux???<a class="lightbox&qu…
Linux has multiple kernels section, then try the latest delelopment kernel and hopefully the problem will go away “automagically”.
Please note that you’re on the Development bandwagon and the “Stable” kernels are
less stable than LTS kernels.
I see, thanks for the help! I don’t really fancy playing around with different versions of the kernel, would replacing the WiFi card to something with better Linux support work? Any advice on regards to models?
Unfortunately product recommendation requests are
against the rules:
Threads seeking advice about specific computer product recommendations are discouraged.
Such topics, like the technology they discuss, quickly become obsolete and are unlikely to provide any lasting benefit to the wider community.
You are expected to be able to do your own research and draw your own conclusions about which product best suits your individual requirements.
However, Manjaro partners with several hardware vendors. If you’re interested in hardware powered by Manjaro, you are welcome to check out the available options at
but some company that make processors also make WiFi cards and they’re actively supporting not only in Linux but also UEFI firmware as they invented that stuff…
I see, thank you very much for your help!
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