Wifi and bluetooth no longer working with xfce

Support
1

Hello, both my wifi and my bluetooth used to work. For bluetooth I have tried the unblock command and the systemctl start/enable commands are not returning errors.

System:
  Kernel: 5.15.48-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=9ac1382e-f5ea-43ae-8e5c-4964d341c2f8 rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: Xfce v: 4.16.0 tk: Gtk v: 3.24.29 info: xfce4-panel wm: xfwm
    v: 4.16.1 vt: 7 dm: LightDM v: 1.30.0 Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Micro-Star product: GL63 8RC v: REV:1.0
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Micro-Star model: MS-16P6 v: REV:1.0 serial: <superuser required>
    UEFI-[Legacy]: American Megatrends v: E16P6IMS.101 date: 02/28/2018
Battery:
  ID-1: BAT1 charge: 37.1 Wh (95.1%) condition: 39.0/43.2 Wh (90.3%)
    volts: 12.1 min: 10.8 model: MSI Corp. MS-16P6 type: Li-ion serial: N/A
    status: N/A
Memory:
  RAM: total: 7.61 GiB used: 1.85 GiB (24.3%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i5-8300H bits: 64 type: MT MCP arch: Coffee Lake
    gen: core 8 built: 2018 process: Intel 14nm family: 6 model-id: 0x9E (158)
    stepping: 0xA (10) microcode: 0xF0
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 891 high: 900 min/max: 800/4000 scaling:
    driver: intel_pstate governor: powersave cores: 1: 900 2: 900 3: 900 4: 900
    5: 900 6: 900 7: 900 8: 835 bogomips: 36812
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
    cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
    epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr
    ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid
    invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr
    nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln
    pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep smap
    smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow
    tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave
    xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] vendor: Micro-Star MSI
    driver: i915 v: kernel arch: Gen9.5 process: Intel 14nm built: 2016-20
    ports: active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0
    chip-ID: 8086:3e9b class-ID: 0300
  Device-2: Acer HD Webcam type: USB driver: uvcvideo bus-ID: 1-13:6
    chip-ID: 5986:1140 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.3 compositor: xfwm v: 4.16.1 driver: X:
    loaded: modesetting alternate: fbdev,vesa gpu: i915 display-ID: :0.0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: ChiMei InnoLux 0x15d6 built: 2015 res: 1920x1080
    hz: 60 dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: 1920x1080
  Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl
    bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.48-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.21 running: no
  Sound Server-3: PulseAudio v: 16.0 running: yes
  Sound Server-4: PipeWire v: 0.3.52 running: yes
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:a370 class-ID: 0280
  Device-2: Qualcomm Atheros QCA8171 Gigabit Ethernet vendor: Micro-Star MSI
    driver: alx v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000
    bus-ID: 02:00.0 chip-ID: 1969:10a1 class-ID: 0200
  IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Message: No bluetooth data found.
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.14 TiB used: 74.26 GiB (6.3%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Toshiba model: THNSNJ256G8NY
    size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 0101 scheme: MBR
  ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: Seagate model: Expansion
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B type: N/A
    serial: <filter> rev: 9300 scheme: MBR
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 238.47 GiB size: 233.67 GiB (97.99%)
    used: 74.26 GiB (31.8%) fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: 9ac1382e-f5ea-43ae-8e5c-4964d341c2f8
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sdb1 maj-min: 8:17 size: 931.51 GiB fs: ntfs
    label: Seagate Expansion Drive uuid: 0A92B83092B8225D
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-1:2 info: Seagate RSS LLC SRD0NF1 Expansion Portable (STEA)
    type: Mass Storage driver: uas interfaces: 1 rev: 2.1 speed: 480 Mb/s
    power: 100mA chip-ID: 0bc2:2322 class-ID: 0806 serial: <filter>
  Device-2: 1-3:3 info: ROCCAT Kova 2016 White Mouse type: Mouse,Keyboard
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 500mA chip-ID: 1e7d:2cef class-ID: 0300
  Device-3: 1-7:4 info: Realtek RTS5129 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
    class-ID: ff00 serial: <filter>
  Device-4: 1-10:5 info: MSI steel series rgb keyboard type: HID
    driver: gt683r_led,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s power: 2mA
    chip-ID: 1770:ff00 class-ID: 0300 serial: <filter>
  Device-5: 1-13:6 info: Acer HD Webcam type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 5986:1140
    class-ID: 0e02 serial: <filter>
  Hub-2: 2-0:1 info: Super-speed hub ports: 8 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 60.0 C pch: 65.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 254 Uptime: 5m wakeups: 1 Init: systemd v: 251 default: graphical
  tool: systemctl Compilers: gcc: 12.1.0 clang: 13.0.1 Packages: 1618
  pacman: 1608 lib: 360 flatpak: 0 snap: 10 Shell: Bash v: 5.1.16
  running-in: xfce4-terminal inxi: 3.3.18
2

Then post ip a on console.

3 
ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: enp2s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
    link/ether 30:9c:23:8f:05:87 brd ff:ff:ff:ff:ff:ff
4

I tried downgrading kernel it doesn’t change anything. When left clicking connections there is not the available wifi networks like there used to be and with command line I get “No Wi-Fi device found”

5

Hey @MathWellan :wink:

What show the kernel log?

sudo dmesg | grep "iwlwifi"
6

Hello ! It returns nothing. Do you think switching DE might help or not at all ?

Thank you for your interest

7

Hi @MathWellan ,

I wonder whether you could read the following post:
‘Qualcomm Atheros QCA8171 Gigabit Ethernet’
and also the information about the github:
‘GitHub - linuxhw/Trends: Trends in Hardware’

They both pointed out that they are few hardware compatibility for this wifi driver on Linux distros.

Please, consider to buy a compatible USB wifi adapter.

Regards

8

About your first link I think the Qualcomm is for ethernet while my wifi device seems to be the Intel

9

Wifi not working on fresh manjaro installation either. I then installed windows to be sure and wifi works with it but my graphic card doesn’t work with windows and as a programmer I prefer linux so if anyone has another idea I would appreciate

10

…when on windows atm it might be a good idea to update bios and firmware ?

date: 02/28/2018