USB headset not charging while in use

Support
1

Hello everyone. I have a headset called Creative SXFI Air. It has a USB, AUX and Bluetooth connection. On Windows, if I connect the headset via USB it will charge and I’ll be able to use it freely. On Linux, it won’t charge unless it’s turned off, or connected via a different connection, which I do not want for reasons I’ll talk about later. I’ve read about the headset on Creative’s website and they claim it won’t charge when it’s in USB Mass Storage mode. Someone online gave me a udev script that’d make it not mount to USB Mass Storage, but unfortunately it didn’t work. Maybe I made a mistake of some kind. I’m new to Linux, I am tech savvy, but still a newb when it comes to Linux. I reached out to Creative, and I got the classic response “Linux is unsupported”. Well, the headset works great. It’s just this charging thing that’s annoying.

Output of inxi --admin --verbosity=7 --filter --no-host --width 
  Kernel: 5.11.14-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.11-x86_64 
  root=UUID=5146f14c-7a19-457d-9742-d9db97819870 rw quiet apparmor=1 
  security=apparmor resume=UUID=046a30e8-66df-42fe-8a4f-1f50282738ea 
  udev.log_priority=3 
  Desktop: KDE Plasma 5.21.4 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 1 
  dm: SDDM Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Desktop System: Micro-Star product: MS-7A39 v: 1.0 serial: <filter> 
  Mobo: MSI model: B350M GAMING PRO (MS-7A39) v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: 2.L0 date: 01/22/2019 
Battery:
  Message: No system battery data found. Is one present? 
Memory:
  RAM: total: 13.68 GiB used: 5.9 GiB (43.2%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: AMD Ryzen 5 2400G with Radeon Vega Graphics bits: 64 
  type: MT MCP arch: Zen family: 17 (23) model-id: 11 (17) stepping: 0 
  microcode: 810100B cache: L2: 2 MiB bogomips: 57623 
  Speed: 2438 MHz min/max: 1600/3600 MHz boost: enabled Core speeds (MHz): 
  1: 2438 2: 2505 3: 1503 4: 1503 5: 3689 6: 3600 7: 3755 8: 3720 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb cpuid 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf lahf_lm lbrv lm mca 
  mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl 
  npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq pdpe1gb 
  perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36 
  rdrand rdseed rdtscp rep_good sep sev sev_es sha_ni skinit smap smca sme 
  smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm svm_lock syscall tce 
  topoext tsc tsc_scale v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt 
  xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] 
  vendor: Micro-Star MSI driver: amdgpu v: kernel bus-ID: 38:00.0 
  chip-ID: 1002:15dd class-ID: 0300 
  Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver: 
  loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa 
  display-ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: HDMI-A-0 res: 1920x1080 hz: 60 dpi: 102 
  size: 480x270mm (18.9x10.6") diag: 551mm (21.7") 
  OpenGL: renderer: AMD Radeon Vega 11 Graphics (RAVEN DRM 3.40.0 
  5.11.14-1-MANJARO LLVM 11.1.0) 
  v: 4.6 Mesa 21.0.2 direct render: Yes 
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel 
  v: kernel bus-ID: 38:00.1 chip-ID: 1002:15de class-ID: 0403 
  Device-2: AMD Family 17h HD Audio vendor: Micro-Star MSI 
  driver: snd_hda_intel v: kernel bus-ID: 38:00.6 chip-ID: 1022:15e3 
  class-ID: 0403 
  Device-3: Creative Creative SXFI AIR type: USB 
  driver: cdc_acm,hid-generic,snd-usb-audio,usbhid bus-ID: 5-1:2 
  chip-ID: 041e:3258 class-ID: 0300 serial: <filter> 
  Sound Server-1: ALSA v: k5.11.14-1-MANJARO running: yes 
  Sound Server-2: JACK v: 0.125.0 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
  Sound Server-4: PipeWire v: 0.3.25 running: yes 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Micro-Star MSI driver: r8168 v: 8.048.03-NAPI modules: r8169 
  port: f000 bus-ID: 1b:00.0 chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp27s0 state: up speed: 100 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Message: No bluetooth data found. 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 2.05 TiB used: 1.35 TiB (66.1%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 970 EVO 250GB 
  size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 rotation: SSD serial: <filter> rev: 2B2QEXE7 temp: 32.9 C 
  scheme: GPT 
  ID-2: /dev/sda maj-min: 8:0 vendor: Toshiba model: DT01ACA200 size: 1.82 TiB 
  block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  rotation: 7200 rpm serial: <filter> rev: ABB0 scheme: GPT 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 228.59 GiB size: 224 GiB (97.99%) used: 87.81 GiB (39.2%) 
  fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A 
  uuid: 5146f14c-7a19-457d-9742-d9db97819870 
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 25.6 MiB (8.6%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A 
  uuid: 5D02-5729 
  ID-3: /home raw-size: 488.28 GiB size: 479.62 GiB (98.23%) 
  used: 149.34 GiB (31.1%) fs: ext4 dev: /dev/sda4 maj-min: 8:4 label: N/A 
  uuid: b7a8be89-ebdb-451a-9e4b-eeedfc265730 
  ID-4: /run/media/fdgod/Data_HDD raw-size: 1.16 TiB size: 1.14 TiB (98.34%) 
  used: 1014.2 GiB (86.8%) fs: ext4 dev: /dev/sda3 maj-min: 8:3 label: N/A 
  uuid: 4b20b94a-b9cd-4f2c-9dac-7decaf17b57a 
  ID-5: /run/media/fdgod/Windows_10_HDD raw-size: 186.25 GiB 
  size: 186.25 GiB (100.00%) used: 133.51 GiB (71.7%) fs: ntfs dev: /dev/sda2 
  maj-min: 8:2 label: N/A uuid: C62ED2BC2ED2A529 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/nvme0n1p3 maj-min: 259:3 size: 4 GiB fs: swap label: N/A 
  uuid: 046a30e8-66df-42fe-8a4f-1f50282738ea 
  ID-2: /dev/sda1 maj-min: 8:1 size: 16 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 10 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-4: 3-2:2 info: Full speed (or root) Hub ports: 4 rev: 1.1 speed: 12 Mb/s 
  power: 100mA chip-ID: ffa1:0201 class-ID: 0900 
  Device-1: 3-2.1:3 info: SiGma Micro Keyboard TRACER Gamma Ivory 
  type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 98mA chip-ID: 1c4f:0002 class-ID: 0300 
  Device-2: 3-2.2:4 info: [Maxxter] Optical Gaming Mouse [Xtrem] 
  type: Mouse,Keyboard driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 100mA chip-ID: 18f8:0f97 class-ID: 0301 
  Hub-5: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-6: 5-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 5-1:2 info: Creative Creative SXFI AIR 
  type: HID,Abstract (modem),CDC-Data,Audio 
  driver: cdc_acm,hid-generic,snd-usb-audio,usbhid interfaces: 7 rev: 2.0 
  speed: 480 Mb/s power: 100mA chip-ID: 041e:3258 class-ID: 0300 
  serial: <filter> 
  Hub-7: 6-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 47.8 C mobo: 0 C gpu: amdgpu temp: 47.0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 339 Uptime: 40m wakeups: 0 Init: systemd v: 247 tool: systemctl 
  Compilers: gcc: 10.2.0 clang: 11.1.0 Packages: 2294 apt: 0 pacman: 2276 
  lib: 554 flatpak: 7 snap: 11 Shell: Bash v: 5.1.0 running-in: yakuake 
  inxi: 3.3.04
Output of dmesg | grep usb 
[    0.169323] usbcore: registered new interface driver hub
[    0.169323] usbcore: registered new device driver usb
[    0.438777] usbcore: registered new interface driver usbserial_generic
[    0.438781] usbserial: USB Serial support registered for generic
[    2.099736] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.11
[    2.099739] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.099741] usb usb1: Product: xHCI Host Controller
[    2.099743] usb usb1: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.099744] usb usb1: SerialNumber: 0000:15:00.0
[    2.100322] usb usb2: We don't know the algorithms for LPM for this host, disabling LPM.
[    2.100340] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.11
[    2.100342] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.100344] usb usb2: Product: xHCI Host Controller
[    2.100345] usb usb2: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.100346] usb usb2: SerialNumber: 0000:15:00.0
[    2.101709] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.11
[    2.101712] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.101713] usb usb3: Product: xHCI Host Controller
[    2.101714] usb usb3: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.101716] usb usb3: SerialNumber: 0000:38:00.3
[    2.102051] usb usb4: We don't know the algorithms for LPM for this host, disabling LPM.
[    2.102069] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.11
[    2.102070] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.102072] usb usb4: Product: xHCI Host Controller
[    2.102073] usb usb4: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.102074] usb usb4: SerialNumber: 0000:38:00.3
[    2.103577] usb usb5: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.11
[    2.103579] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.103581] usb usb5: Product: xHCI Host Controller
[    2.103582] usb usb5: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.103583] usb usb5: SerialNumber: 0000:38:00.4
[    2.103818] usb usb6: We don't know the algorithms for LPM for this host, disabling LPM.
[    2.103835] usb usb6: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.11
[    2.103837] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.103838] usb usb6: Product: xHCI Host Controller
[    2.103840] usb usb6: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.103841] usb usb6: SerialNumber: 0000:38:00.4
[    2.430051] usb 3-2: new full-speed USB device number 2 using xhci_hcd
[    2.578146] usb 3-2: New USB device found, idVendor=ffa1, idProduct=0201, bcdDevice= 1.10
[    2.578153] usb 3-2: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    3.346694] usb 3-2.1: new low-speed USB device number 3 using xhci_hcd
[    3.461211] usb 3-2.1: New USB device found, idVendor=1c4f, idProduct=0002, bcdDevice= 1.10
[    3.461218] usb 3-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    3.461222] usb 3-2.1: Product: USB Keyboard
[    3.461224] usb 3-2.1: Manufacturer: SIGMACHIP
[    3.623363] usb 3-2.2: new low-speed USB device number 4 using xhci_hcd
[    3.733209] usb 3-2.2: New USB device found, idVendor=18f8, idProduct=0f97, bcdDevice= 1.00
[    3.733216] usb 3-2.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[    3.733219] usb 3-2.2: Product: USB OPTICAL MOUSE 
[    5.473629] input: SIGMACHIP USB Keyboard as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.1/3-2.1:1.0/0003:1C4F:0002.0001/input/input10
[    5.530665] hid-generic 0003:1C4F:0002.0001: input,hidraw0: USB HID v1.10 Keyboard [SIGMACHIP USB Keyboard] on usb-0000:38:00.3-2.1/input0
[    5.535740] input: SIGMACHIP USB Keyboard Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.1/3-2.1:1.1/0003:1C4F:0002.0002/input/input11
[    5.590252] input: SIGMACHIP USB Keyboard System Control as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.1/3-2.1:1.1/0003:1C4F:0002.0002/input/input12
[    5.590617] hid-generic 0003:1C4F:0002.0002: input,hidraw1: USB HID v1.10 Device [SIGMACHIP USB Keyboard] on usb-0000:38:00.3-2.1/input1
[    5.594580] input: USB OPTICAL MOUSE  as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.2/3-2.2:1.0/0003:18F8:0F97.0003/input/input13
[    5.594704] hid-generic 0003:18F8:0F97.0003: input,hidraw2: USB HID v1.10 Mouse [USB OPTICAL MOUSE ] on usb-0000:38:00.3-2.2/input0
[    5.600875] input: USB OPTICAL MOUSE  Keyboard as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.2/3-2.2:1.1/0003:18F8:0F97.0004/input/input14
[    5.656936] input: USB OPTICAL MOUSE  Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.2/3-2.2:1.1/0003:18F8:0F97.0004/input/input15
[    5.657416] hid-generic 0003:18F8:0F97.0004: input,hiddev0,hidraw3: USB HID v1.10 Keyboard [USB OPTICAL MOUSE ] on usb-0000:38:00.3-2.2/input1
[    5.657483] usbcore: registered new interface driver usbhid
[    5.657486] usbhid: USB HID core driver
[ 1526.380205] usb 5-1: new high-speed USB device number 2 using xhci_hcd
[ 1526.522467] usb 5-1: New USB device found, idVendor=041e, idProduct=3258, bcdDevice= 1.00
[ 1526.522475] usb 5-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
[ 1526.522478] usb 5-1: Product: Creative SXFI AIR
[ 1526.522480] usb 5-1: Manufacturer: Creative Technology Ltd
[ 1526.522482] usb 5-1: SerialNumber: 95EAE8EBCB918507
[ 1526.544777] input: Creative Technology Ltd Creative SXFI AIR as /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0005/input/input17
[ 1526.600388] hid-generic 0003:041E:3258.0005: input,hidraw4: USB HID v1.10 Device [Creative Technology Ltd Creative SXFI AIR] on usb-0000:38:00.4-1/input0
[ 1526.603311] hid-generic 0003:041E:3258.0006: hiddev1,hidraw5: USB HID v1.10 Device [Creative Technology Ltd Creative SXFI AIR] on usb-0000:38:00.4-1/input6
[ 1527.222683] usbcore: registered new interface driver cdc_acm
[ 1527.327170] usbcore: registered new interface driver snd-usb-audio
Output of udevadm monitor -u when I connect the headset 
UDEV  [3099.444747] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0 (usb)
UDEV  [3099.445557] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.1 (usb)
UDEV  [3099.447145] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.2 (usb)
UDEV  [3099.447916] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.5 (usb)
UDEV  [3099.448742] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.4 (usb)
UDEV  [3099.449000] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3 (usb)
UDEV  [3099.450865] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6 (usb)
UDEV  [3099.451555] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.2 (usb)
UDEV  [3099.451746] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007 (hid)
UDEV  [3099.451899] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.5 (usb)
UDEV  [3099.452622] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.4 (usb)
UDEV  [3099.454308] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3 (sound)
UDEV  [3099.454642] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.1/tty/ttyACM0 (tty)
UDEV  [3099.456409] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/usbmisc/hiddev1 (usbmisc)
UDEV  [3099.457103] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/0003:041E:3258.0008 (hid)
UDEV  [3099.457555] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007/input/input18 (input)
UDEV  [3099.461535] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3/pcmC3D0p (sound)
UDEV  [3099.461937] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3/pcmC3D0c (sound)
UDEV  [3099.462508] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.1 (usb)
UDEV  [3099.465779] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007/hidraw/hidraw4 (hidraw)
UDEV  [3099.467929] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3/controlC3 (sound)
UDEV  [3099.469344] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/0003:041E:3258.0008/hidraw/hidraw5 (hidraw)
UDEV  [3099.470483] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/0003:041E:3258.0008 (hid)
UDEV  [3099.472126] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6 (usb)
UDEV  [3099.473535] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3 (usb)
UDEV  [3099.506191] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007/input/input18/event16 (input)
UDEV  [3099.508178] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007 (hid)
UDEV  [3099.510917] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0 (usb)
UDEV  [3099.527426] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1 (usb)
UDEV  [3099.529386] change   /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3 (sound)
Output of lsusb 
Bus 005 Device 003: ID 041e:3258 Creative Technology, Ltd Creative SXFI AIR
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 18f8:0f97 [Maxxter] Optical Gaming Mouse [Xtrem]
Bus 003 Device 003: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 003 Device 002: ID ffa1:0201  
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

So why don’t I use a different connection? Because the headset will turn off after 10 minutes of not playing anything, the microphone will not work, and I have to unplug and replug for charging to work, which is annoying.

Is something like this fixable? I’d really appreciate your input. I’m struggling with this for months. Thanks for having me and thanks for your time.

2

:+1: Welcome to Manjaro! :+1:

  1. Please read this:
    How to provide good information
    and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…

  2. An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
    Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text.

  3. Reclassified to hardware support.

:+1:

2 Likes
3

Hello Fabby, thanks for the reply. I added the same information written here in the OP.

Output of inxi --admin --verbosity=7 --filter --no-host --width 
  Kernel: 5.11.14-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.11-x86_64 
  root=UUID=5146f14c-7a19-457d-9742-d9db97819870 rw quiet apparmor=1 
  security=apparmor resume=UUID=046a30e8-66df-42fe-8a4f-1f50282738ea 
  udev.log_priority=3 
  Desktop: KDE Plasma 5.21.4 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 1 
  dm: SDDM Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Desktop System: Micro-Star product: MS-7A39 v: 1.0 serial: <filter> 
  Mobo: MSI model: B350M GAMING PRO (MS-7A39) v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: 2.L0 date: 01/22/2019 
Battery:
  Message: No system battery data found. Is one present? 
Memory:
  RAM: total: 13.68 GiB used: 5.9 GiB (43.2%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: AMD Ryzen 5 2400G with Radeon Vega Graphics bits: 64 
  type: MT MCP arch: Zen family: 17 (23) model-id: 11 (17) stepping: 0 
  microcode: 810100B cache: L2: 2 MiB bogomips: 57623 
  Speed: 2438 MHz min/max: 1600/3600 MHz boost: enabled Core speeds (MHz): 
  1: 2438 2: 2505 3: 1503 4: 1503 5: 3689 6: 3600 7: 3755 8: 3720 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb cpuid 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf lahf_lm lbrv lm mca 
  mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl 
  npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq pdpe1gb 
  perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36 
  rdrand rdseed rdtscp rep_good sep sev sev_es sha_ni skinit smap smca sme 
  smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm svm_lock syscall tce 
  topoext tsc tsc_scale v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt 
  xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] 
  vendor: Micro-Star MSI driver: amdgpu v: kernel bus-ID: 38:00.0 
  chip-ID: 1002:15dd class-ID: 0300 
  Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver: 
  loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa 
  display-ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: HDMI-A-0 res: 1920x1080 hz: 60 dpi: 102 
  size: 480x270mm (18.9x10.6") diag: 551mm (21.7") 
  OpenGL: renderer: AMD Radeon Vega 11 Graphics (RAVEN DRM 3.40.0 
  5.11.14-1-MANJARO LLVM 11.1.0) 
  v: 4.6 Mesa 21.0.2 direct render: Yes 
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel 
  v: kernel bus-ID: 38:00.1 chip-ID: 1002:15de class-ID: 0403 
  Device-2: AMD Family 17h HD Audio vendor: Micro-Star MSI 
  driver: snd_hda_intel v: kernel bus-ID: 38:00.6 chip-ID: 1022:15e3 
  class-ID: 0403 
  Device-3: Creative Creative SXFI AIR type: USB 
  driver: cdc_acm,hid-generic,snd-usb-audio,usbhid bus-ID: 5-1:2 
  chip-ID: 041e:3258 class-ID: 0300 serial: <filter> 
  Sound Server-1: ALSA v: k5.11.14-1-MANJARO running: yes 
  Sound Server-2: JACK v: 0.125.0 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
  Sound Server-4: PipeWire v: 0.3.25 running: yes 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Micro-Star MSI driver: r8168 v: 8.048.03-NAPI modules: r8169 
  port: f000 bus-ID: 1b:00.0 chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp27s0 state: up speed: 100 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Message: No bluetooth data found. 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 2.05 TiB used: 1.35 TiB (66.1%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 970 EVO 250GB 
  size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 rotation: SSD serial: <filter> rev: 2B2QEXE7 temp: 32.9 C 
  scheme: GPT 
  ID-2: /dev/sda maj-min: 8:0 vendor: Toshiba model: DT01ACA200 size: 1.82 TiB 
  block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  rotation: 7200 rpm serial: <filter> rev: ABB0 scheme: GPT 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 228.59 GiB size: 224 GiB (97.99%) used: 87.81 GiB (39.2%) 
  fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A 
  uuid: 5146f14c-7a19-457d-9742-d9db97819870 
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 25.6 MiB (8.6%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A 
  uuid: 5D02-5729 
  ID-3: /home raw-size: 488.28 GiB size: 479.62 GiB (98.23%) 
  used: 149.34 GiB (31.1%) fs: ext4 dev: /dev/sda4 maj-min: 8:4 label: N/A 
  uuid: b7a8be89-ebdb-451a-9e4b-eeedfc265730 
  ID-4: /run/media/fdgod/Data_HDD raw-size: 1.16 TiB size: 1.14 TiB (98.34%) 
  used: 1014.2 GiB (86.8%) fs: ext4 dev: /dev/sda3 maj-min: 8:3 label: N/A 
  uuid: 4b20b94a-b9cd-4f2c-9dac-7decaf17b57a 
  ID-5: /run/media/fdgod/Windows_10_HDD raw-size: 186.25 GiB 
  size: 186.25 GiB (100.00%) used: 133.51 GiB (71.7%) fs: ntfs dev: /dev/sda2 
  maj-min: 8:2 label: N/A uuid: C62ED2BC2ED2A529 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/nvme0n1p3 maj-min: 259:3 size: 4 GiB fs: swap label: N/A 
  uuid: 046a30e8-66df-42fe-8a4f-1f50282738ea 
  ID-2: /dev/sda1 maj-min: 8:1 size: 16 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 10 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-4: 3-2:2 info: Full speed (or root) Hub ports: 4 rev: 1.1 speed: 12 Mb/s 
  power: 100mA chip-ID: ffa1:0201 class-ID: 0900 
  Device-1: 3-2.1:3 info: SiGma Micro Keyboard TRACER Gamma Ivory 
  type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 98mA chip-ID: 1c4f:0002 class-ID: 0300 
  Device-2: 3-2.2:4 info: [Maxxter] Optical Gaming Mouse [Xtrem] 
  type: Mouse,Keyboard driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 100mA chip-ID: 18f8:0f97 class-ID: 0301 
  Hub-5: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-6: 5-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 5-1:2 info: Creative Creative SXFI AIR 
  type: HID,Abstract (modem),CDC-Data,Audio 
  driver: cdc_acm,hid-generic,snd-usb-audio,usbhid interfaces: 7 rev: 2.0 
  speed: 480 Mb/s power: 100mA chip-ID: 041e:3258 class-ID: 0300 
  serial: <filter> 
  Hub-7: 6-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 47.8 C mobo: 0 C gpu: amdgpu temp: 47.0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 339 Uptime: 40m wakeups: 0 Init: systemd v: 247 tool: systemctl 
  Compilers: gcc: 10.2.0 clang: 11.1.0 Packages: 2294 apt: 0 pacman: 2276 
  lib: 554 flatpak: 7 snap: 11 Shell: Bash v: 5.1.0 running-in: yakuake 
  inxi: 3.3.04
Output of dmesg | grep usb 
[    0.169323] usbcore: registered new interface driver hub
[    0.169323] usbcore: registered new device driver usb
[    0.438777] usbcore: registered new interface driver usbserial_generic
[    0.438781] usbserial: USB Serial support registered for generic
[    2.099736] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.11
[    2.099739] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.099741] usb usb1: Product: xHCI Host Controller
[    2.099743] usb usb1: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.099744] usb usb1: SerialNumber: 0000:15:00.0
[    2.100322] usb usb2: We don't know the algorithms for LPM for this host, disabling LPM.
[    2.100340] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.11
[    2.100342] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.100344] usb usb2: Product: xHCI Host Controller
[    2.100345] usb usb2: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.100346] usb usb2: SerialNumber: 0000:15:00.0
[    2.101709] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.11
[    2.101712] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.101713] usb usb3: Product: xHCI Host Controller
[    2.101714] usb usb3: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.101716] usb usb3: SerialNumber: 0000:38:00.3
[    2.102051] usb usb4: We don't know the algorithms for LPM for this host, disabling LPM.
[    2.102069] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.11
[    2.102070] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.102072] usb usb4: Product: xHCI Host Controller
[    2.102073] usb usb4: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.102074] usb usb4: SerialNumber: 0000:38:00.3
[    2.103577] usb usb5: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.11
[    2.103579] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.103581] usb usb5: Product: xHCI Host Controller
[    2.103582] usb usb5: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.103583] usb usb5: SerialNumber: 0000:38:00.4
[    2.103818] usb usb6: We don't know the algorithms for LPM for this host, disabling LPM.
[    2.103835] usb usb6: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.11
[    2.103837] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.103838] usb usb6: Product: xHCI Host Controller
[    2.103840] usb usb6: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.103841] usb usb6: SerialNumber: 0000:38:00.4
[    2.430051] usb 3-2: new full-speed USB device number 2 using xhci_hcd
[    2.578146] usb 3-2: New USB device found, idVendor=ffa1, idProduct=0201, bcdDevice= 1.10
[    2.578153] usb 3-2: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    3.346694] usb 3-2.1: new low-speed USB device number 3 using xhci_hcd
[    3.461211] usb 3-2.1: New USB device found, idVendor=1c4f, idProduct=0002, bcdDevice= 1.10
[    3.461218] usb 3-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    3.461222] usb 3-2.1: Product: USB Keyboard
[    3.461224] usb 3-2.1: Manufacturer: SIGMACHIP
[    3.623363] usb 3-2.2: new low-speed USB device number 4 using xhci_hcd
[    3.733209] usb 3-2.2: New USB device found, idVendor=18f8, idProduct=0f97, bcdDevice= 1.00
[    3.733216] usb 3-2.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[    3.733219] usb 3-2.2: Product: USB OPTICAL MOUSE 
[    5.473629] input: SIGMACHIP USB Keyboard as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.1/3-2.1:1.0/0003:1C4F:0002.0001/input/input10
[    5.530665] hid-generic 0003:1C4F:0002.0001: input,hidraw0: USB HID v1.10 Keyboard [SIGMACHIP USB Keyboard] on usb-0000:38:00.3-2.1/input0
[    5.535740] input: SIGMACHIP USB Keyboard Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.1/3-2.1:1.1/0003:1C4F:0002.0002/input/input11
[    5.590252] input: SIGMACHIP USB Keyboard System Control as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.1/3-2.1:1.1/0003:1C4F:0002.0002/input/input12
[    5.590617] hid-generic 0003:1C4F:0002.0002: input,hidraw1: USB HID v1.10 Device [SIGMACHIP USB Keyboard] on usb-0000:38:00.3-2.1/input1
[    5.594580] input: USB OPTICAL MOUSE  as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.2/3-2.2:1.0/0003:18F8:0F97.0003/input/input13
[    5.594704] hid-generic 0003:18F8:0F97.0003: input,hidraw2: USB HID v1.10 Mouse [USB OPTICAL MOUSE ] on usb-0000:38:00.3-2.2/input0
[    5.600875] input: USB OPTICAL MOUSE  Keyboard as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.2/3-2.2:1.1/0003:18F8:0F97.0004/input/input14
[    5.656936] input: USB OPTICAL MOUSE  Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.2/3-2.2:1.1/0003:18F8:0F97.0004/input/input15
[    5.657416] hid-generic 0003:18F8:0F97.0004: input,hiddev0,hidraw3: USB HID v1.10 Keyboard [USB OPTICAL MOUSE ] on usb-0000:38:00.3-2.2/input1
[    5.657483] usbcore: registered new interface driver usbhid
[    5.657486] usbhid: USB HID core driver
[ 1526.380205] usb 5-1: new high-speed USB device number 2 using xhci_hcd
[ 1526.522467] usb 5-1: New USB device found, idVendor=041e, idProduct=3258, bcdDevice= 1.00
[ 1526.522475] usb 5-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
[ 1526.522478] usb 5-1: Product: Creative SXFI AIR
[ 1526.522480] usb 5-1: Manufacturer: Creative Technology Ltd
[ 1526.522482] usb 5-1: SerialNumber: 95EAE8EBCB918507
[ 1526.544777] input: Creative Technology Ltd Creative SXFI AIR as /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0005/input/input17
[ 1526.600388] hid-generic 0003:041E:3258.0005: input,hidraw4: USB HID v1.10 Device [Creative Technology Ltd Creative SXFI AIR] on usb-0000:38:00.4-1/input0
[ 1526.603311] hid-generic 0003:041E:3258.0006: hiddev1,hidraw5: USB HID v1.10 Device [Creative Technology Ltd Creative SXFI AIR] on usb-0000:38:00.4-1/input6
[ 1527.222683] usbcore: registered new interface driver cdc_acm
[ 1527.327170] usbcore: registered new interface driver snd-usb-audio
Output of udevadm monitor -u when I connect the headset 
UDEV  [3099.444747] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0 (usb)
UDEV  [3099.445557] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.1 (usb)
UDEV  [3099.447145] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.2 (usb)
UDEV  [3099.447916] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.5 (usb)
UDEV  [3099.448742] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.4 (usb)
UDEV  [3099.449000] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3 (usb)
UDEV  [3099.450865] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6 (usb)
UDEV  [3099.451555] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.2 (usb)
UDEV  [3099.451746] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007 (hid)
UDEV  [3099.451899] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.5 (usb)
UDEV  [3099.452622] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.4 (usb)
UDEV  [3099.454308] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3 (sound)
UDEV  [3099.454642] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.1/tty/ttyACM0 (tty)
UDEV  [3099.456409] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/usbmisc/hiddev1 (usbmisc)
UDEV  [3099.457103] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/0003:041E:3258.0008 (hid)
UDEV  [3099.457555] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007/input/input18 (input)
UDEV  [3099.461535] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3/pcmC3D0p (sound)
UDEV  [3099.461937] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3/pcmC3D0c (sound)
UDEV  [3099.462508] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.1 (usb)
UDEV  [3099.465779] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007/hidraw/hidraw4 (hidraw)
UDEV  [3099.467929] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3/controlC3 (sound)
UDEV  [3099.469344] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/0003:041E:3258.0008/hidraw/hidraw5 (hidraw)
UDEV  [3099.470483] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/0003:041E:3258.0008 (hid)
UDEV  [3099.472126] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6 (usb)
UDEV  [3099.473535] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3 (usb)
UDEV  [3099.506191] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007/input/input18/event16 (input)
UDEV  [3099.508178] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007 (hid)
UDEV  [3099.510917] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0 (usb)
UDEV  [3099.527426] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1 (usb)
UDEV  [3099.529386] change   /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3 (sound)
Output of lsusb 
Bus 005 Device 003: ID 041e:3258 Creative Technology, Ltd Creative SXFI AIR
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 18f8:0f97 [Maxxter] Optical Gaming Mouse [Xtrem]
Bus 003 Device 003: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 003 Device 002: ID ffa1:0201  
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Thank you!

4

It’s an unknown device: no kernel drivers have been written for it (yet) and as the vendor isn’t in the USB ID Database yet, it’ll take a while before there is any kernel support.

So the only thing to do is to contact Creative and whine and complain there is no Linux support yet and next time before you buy a product, contact the manufacturer when Linux support will be released and if they don’t support Linux, don’t support that company with your hard-earned cash.

:sob:

1 Like
5

Oh, I’m sorry, perhaps I should have highlighted it but you’re looking at the wrong device. I don’t know what the device you quoted is exactly, but the device I need assistance with is this one:

Bus 005 Device 003: ID 041e:3258 Creative Technology, Ltd Creative SXFI AIR

The headset works fine, audio quality wise and functionality wise. It’s just the charging and turning off after 10 minutes thing that isn’t working as it does on Windows and can be annoying sometimes. I’m going to highlight every mention of the headset in the outputs in the OP.

Edit: Trying to highlight it messes up the formatting, unfortunately.

6

Sorry about that!

What does

usb_modeswitsch --default-vendor 041e --default-product 3258

do?

:thinking:

1 Like
7

I got this:

Look for default devices ...
 Found devices in default mode (1)
Access device 013 on bus 005
Error opening the device. Abort

No problem, by the way! Thanks for your time. :slight_smile:

Perhaps it’s time I post a script someone on Reddit gave me. They told me to make a file named /lib/udev/rules.d/41_modeswitch_SB.rules, with the following contents:

#Creative SFXI Air

ATTR{idVendor}="041e", ATTR{idProduct}=="3258", RUN+="/usr/sbin/usb_modeswitch -K -v 041e -p 3258"

It unfortunately didn’t work. Running /usr/sbin/usb_modeswitch -K -v 041e -p 3258 gave me this:

Look for default devices ...
 Found devices in default mode (1)
Access device 014 on bus 005
Error opening the device. Abort

Perhaps I did something wrong here?

8

Try this:

sandwich

:grin:

2 Likes
9

Oops, haha, I forgot about that. Thanks.

Output of sudo usb_modeswitch --default-vendor 041e --default-product 3258 
Look for default devices ...
 Found devices in default mode (1)
Access device 017 on bus 005
Get the current device configuration ...
Current configuration number is 1
Use interface number 0
 with class 3
Warning: no switching method given. See documentation
-> Run lsusb to note any changes. Bye!
Output of sudo /usr/sbin/usb_modeswitch -K -v 041e -p 3258 
Look for default devices ...
 Found devices in default mode (1)
Access device 017 on bus 005
Get the current device configuration ...
Current configuration number is 1
Use interface number 0
 with class 3
Error: can't use storage command in MessageContent with interface 0; interface class is 3, expected 8. Abort
Output of lsusb 
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 017: ID 041e:3258 Creative Technology, Ltd Creative SXFI AIR
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 007: ID 18f8:0f97 [Maxxter] Optical Gaming Mouse [Xtrem]
Bus 003 Device 006: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 003 Device 005: ID ffa1:0201  
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I really appreciate all your help, thank you. :slight_smile:

1 Like
10

OK, so it’s a non-switchable device, so that’s not it.

What’s the output of pacmd dump

(And I know your mum raised you to be a nice and polite person, but please stop thanking me until we’ve found a solution!)

:stuck_out_tongue_winking_eye:

1 Like
11

Haha, noted, sorry about that. That’s just a way of showing my gratitude. I honestly just appreciate your persistence in helping me and the time you put into this just for my bother. I wrote about this issue in other places, and either it didn’t get as much attention, or I got answers that I could easily find on Google. To be fair, I did phrase it differently, but still. Believe me, I’d rather be spending hours on Google searching for potential fixes to apply on my own than bother any of you people. ;p

Output of pacmd dump 
### Configuration dump generated at Thu Apr 22 01:52:23 2021

load-module module-device-restore
load-module module-stream-restore
load-module module-card-restore
load-module module-augment-properties
load-module module-switch-on-port-available
load-module module-udev-detect
load-module module-alsa-card device_id="0" name="pci-0000_38_00.1" card_name="alsa_card.pci-0000_38_00.1" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-alsa-card device_id="3" name="usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03" card_name="alsa_card.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-alsa-card device_id="1" name="pci-0000_38_00.6" card_name="alsa_card.pci-0000_38_00.6" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-alsa-card device_id="2" name="platform-snd_aloop.0" card_name="alsa_card.platform-snd_aloop.0" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-jackdbus-detect channels=2
load-module module-bluetooth-policy
load-module module-bluetooth-discover
load-module module-bluez5-discover
load-module module-dbus-protocol
load-module module-gsettings
load-module module-default-device-restore
load-module module-always-sink
load-module module-intended-roles
load-module module-suspend-on-idle
load-module module-console-kit
load-module module-systemd-login
load-module module-position-event-sounds
load-module module-role-cork
load-module module-filter-heuristics
load-module module-filter-apply
load-module module-cli-protocol-unix

set-sink-volume alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo 0x10000
set-sink-mute alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo no
suspend-sink alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo no
set-sink-volume alsa_output.pci-0000_38_00.6.analog-stereo 0x000
set-sink-mute alsa_output.pci-0000_38_00.6.analog-stereo yes
suspend-sink alsa_output.pci-0000_38_00.6.analog-stereo no

set-source-volume alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo.monitor 0x10000
set-source-mute alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo.monitor yes
suspend-source alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo.monitor no
set-source-volume alsa_input.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.mono-fallback 0x10000
set-source-mute alsa_input.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.mono-fallback no
suspend-source alsa_input.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.mono-fallback no
set-source-volume alsa_output.pci-0000_38_00.6.analog-stereo.monitor 0x10000
set-source-mute alsa_output.pci-0000_38_00.6.analog-stereo.monitor no
suspend-source alsa_output.pci-0000_38_00.6.analog-stereo.monitor no

set-card-profile alsa_card.pci-0000_38_00.1 off
set-card-profile alsa_card.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03 output:iec958-stereo+input:mono-fallback
set-card-profile alsa_card.pci-0000_38_00.6 output:analog-stereo
set-card-profile alsa_card.platform-snd_aloop.0 off

set-default-sink alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo
set-default-source alsa_input.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.mono-fallback

### EOF
12

@nikgnomic Can you have a look at this audio hardware problem?

Summary:

  • USB 041e:3258 Creative SXFI Air headset
  • Kernel 5.11
  • Creative’s website claim it won’t charge when it’s in USB Mass Storage mode, but already verified with usb_modeswitsch it’s not a mass storage device as default.
  • if OP connects the headset via USB it will charge and is able to use it freely on Windows. On Linux, it won’t charge unless it’s turned off.
  • If connected through Bluetooth, it’ll turn off if not playing anything

Do you know anything about this shìt stuff?

I have a workaround in mind if you don’t and that’s to create a script that plays a really high frequency, low volume pop unnoticeable to OP, but want to call in the cavalry before doing that. :scream:

System info summary:

Output of inxi --admin --verbosity=7 --filter --no-host --width 
  Kernel: 5.11.14-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.11-x86_64 
  root=UUID=5146f14c-7a19-457d-9742-d9db97819870 rw quiet apparmor=1 
  security=apparmor resume=UUID=046a30e8-66df-42fe-8a4f-1f50282738ea 
  udev.log_priority=3 
  Desktop: KDE Plasma 5.21.4 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 1 
  dm: SDDM Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Desktop System: Micro-Star product: MS-7A39 v: 1.0 serial: <filter> 
  Mobo: MSI model: B350M GAMING PRO (MS-7A39) v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: 2.L0 date: 01/22/2019 
Battery:
  Message: No system battery data found. Is one present? 
Memory:
  RAM: total: 13.68 GiB used: 5.9 GiB (43.2%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: AMD Ryzen 5 2400G with Radeon Vega Graphics bits: 64 
  type: MT MCP arch: Zen family: 17 (23) model-id: 11 (17) stepping: 0 
  microcode: 810100B cache: L2: 2 MiB bogomips: 57623 
  Speed: 2438 MHz min/max: 1600/3600 MHz boost: enabled Core speeds (MHz): 
  1: 2438 2: 2505 3: 1503 4: 1503 5: 3689 6: 3600 7: 3755 8: 3720 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb cpuid 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf lahf_lm lbrv lm mca 
  mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl 
  npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq pdpe1gb 
  perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36 
  rdrand rdseed rdtscp rep_good sep sev sev_es sha_ni skinit smap smca sme 
  smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm svm_lock syscall tce 
  topoext tsc tsc_scale v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt 
  xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] 
  vendor: Micro-Star MSI driver: amdgpu v: kernel bus-ID: 38:00.0 
  chip-ID: 1002:15dd class-ID: 0300 
  Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver: 
  loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa 
  display-ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: HDMI-A-0 res: 1920x1080 hz: 60 dpi: 102 
  size: 480x270mm (18.9x10.6") diag: 551mm (21.7") 
  OpenGL: renderer: AMD Radeon Vega 11 Graphics (RAVEN DRM 3.40.0 
  5.11.14-1-MANJARO LLVM 11.1.0) 
  v: 4.6 Mesa 21.0.2 direct render: Yes 
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel 
  v: kernel bus-ID: 38:00.1 chip-ID: 1002:15de class-ID: 0403 
  Device-2: AMD Family 17h HD Audio vendor: Micro-Star MSI 
  driver: snd_hda_intel v: kernel bus-ID: 38:00.6 chip-ID: 1022:15e3 
  class-ID: 0403 
  Device-3: Creative Creative SXFI AIR type: USB 
  driver: cdc_acm,hid-generic,snd-usb-audio,usbhid bus-ID: 5-1:2 
  chip-ID: 041e:3258 class-ID: 0300 serial: <filter> 
  Sound Server-1: ALSA v: k5.11.14-1-MANJARO running: yes 
  Sound Server-2: JACK v: 0.125.0 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
  Sound Server-4: PipeWire v: 0.3.25 running: yes 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Micro-Star MSI driver: r8168 v: 8.048.03-NAPI modules: r8169 
  port: f000 bus-ID: 1b:00.0 chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp27s0 state: up speed: 100 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Message: No bluetooth data found. 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 2.05 TiB used: 1.35 TiB (66.1%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 970 EVO 250GB 
  size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 rotation: SSD serial: <filter> rev: 2B2QEXE7 temp: 32.9 C 
  scheme: GPT 
  ID-2: /dev/sda maj-min: 8:0 vendor: Toshiba model: DT01ACA200 size: 1.82 TiB 
  block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  rotation: 7200 rpm serial: <filter> rev: ABB0 scheme: GPT 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 228.59 GiB size: 224 GiB (97.99%) used: 87.81 GiB (39.2%) 
  fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A 
  uuid: 5146f14c-7a19-457d-9742-d9db97819870 
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 25.6 MiB (8.6%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A 
  uuid: 5D02-5729 
  ID-3: /home raw-size: 488.28 GiB size: 479.62 GiB (98.23%) 
  used: 149.34 GiB (31.1%) fs: ext4 dev: /dev/sda4 maj-min: 8:4 label: N/A 
  uuid: b7a8be89-ebdb-451a-9e4b-eeedfc265730 
  ID-4: /run/media/fdgod/Data_HDD raw-size: 1.16 TiB size: 1.14 TiB (98.34%) 
  used: 1014.2 GiB (86.8%) fs: ext4 dev: /dev/sda3 maj-min: 8:3 label: N/A 
  uuid: 4b20b94a-b9cd-4f2c-9dac-7decaf17b57a 
  ID-5: /run/media/fdgod/Windows_10_HDD raw-size: 186.25 GiB 
  size: 186.25 GiB (100.00%) used: 133.51 GiB (71.7%) fs: ntfs dev: /dev/sda2 
  maj-min: 8:2 label: N/A uuid: C62ED2BC2ED2A529 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/nvme0n1p3 maj-min: 259:3 size: 4 GiB fs: swap label: N/A 
  uuid: 046a30e8-66df-42fe-8a4f-1f50282738ea 
  ID-2: /dev/sda1 maj-min: 8:1 size: 16 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 10 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-4: 3-2:2 info: Full speed (or root) Hub ports: 4 rev: 1.1 speed: 12 Mb/s 
  power: 100mA chip-ID: ffa1:0201 class-ID: 0900 
  Device-1: 3-2.1:3 info: SiGma Micro Keyboard TRACER Gamma Ivory 
  type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 98mA chip-ID: 1c4f:0002 class-ID: 0300 
  Device-2: 3-2.2:4 info: [Maxxter] Optical Gaming Mouse [Xtrem] 
  type: Mouse,Keyboard driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 100mA chip-ID: 18f8:0f97 class-ID: 0301 
  Hub-5: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-6: 5-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 5-1:2 info: Creative Creative SXFI AIR 
  type: HID,Abstract (modem),CDC-Data,Audio 
  driver: cdc_acm,hid-generic,snd-usb-audio,usbhid interfaces: 7 rev: 2.0 
  speed: 480 Mb/s power: 100mA chip-ID: 041e:3258 class-ID: 0300 
  serial: <filter> 
  Hub-7: 6-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 47.8 C mobo: 0 C gpu: amdgpu temp: 47.0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 339 Uptime: 40m wakeups: 0 Init: systemd v: 247 tool: systemctl 
  Compilers: gcc: 10.2.0 clang: 11.1.0 Packages: 2294 apt: 0 pacman: 2276 
  lib: 554 flatpak: 7 snap: 11 Shell: Bash v: 5.1.0 running-in: yakuake 
  inxi: 3.3.04
Output of dmesg | grep usb 
[    0.169323] usbcore: registered new interface driver hub
[    0.169323] usbcore: registered new device driver usb
[    0.438777] usbcore: registered new interface driver usbserial_generic
[    0.438781] usbserial: USB Serial support registered for generic
[    2.099736] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.11
[    2.099739] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.099741] usb usb1: Product: xHCI Host Controller
[    2.099743] usb usb1: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.099744] usb usb1: SerialNumber: 0000:15:00.0
[    2.100322] usb usb2: We don't know the algorithms for LPM for this host, disabling LPM.
[    2.100340] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.11
[    2.100342] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.100344] usb usb2: Product: xHCI Host Controller
[    2.100345] usb usb2: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.100346] usb usb2: SerialNumber: 0000:15:00.0
[    2.101709] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.11
[    2.101712] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.101713] usb usb3: Product: xHCI Host Controller
[    2.101714] usb usb3: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.101716] usb usb3: SerialNumber: 0000:38:00.3
[    2.102051] usb usb4: We don't know the algorithms for LPM for this host, disabling LPM.
[    2.102069] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.11
[    2.102070] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.102072] usb usb4: Product: xHCI Host Controller
[    2.102073] usb usb4: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.102074] usb usb4: SerialNumber: 0000:38:00.3
[    2.103577] usb usb5: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.11
[    2.103579] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.103581] usb usb5: Product: xHCI Host Controller
[    2.103582] usb usb5: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.103583] usb usb5: SerialNumber: 0000:38:00.4
[    2.103818] usb usb6: We don't know the algorithms for LPM for this host, disabling LPM.
[    2.103835] usb usb6: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.11
[    2.103837] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.103838] usb usb6: Product: xHCI Host Controller
[    2.103840] usb usb6: Manufacturer: Linux 5.11.14-1-MANJARO xhci-hcd
[    2.103841] usb usb6: SerialNumber: 0000:38:00.4
[    2.430051] usb 3-2: new full-speed USB device number 2 using xhci_hcd
[    2.578146] usb 3-2: New USB device found, idVendor=ffa1, idProduct=0201, bcdDevice= 1.10
[    2.578153] usb 3-2: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    3.346694] usb 3-2.1: new low-speed USB device number 3 using xhci_hcd
[    3.461211] usb 3-2.1: New USB device found, idVendor=1c4f, idProduct=0002, bcdDevice= 1.10
[    3.461218] usb 3-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    3.461222] usb 3-2.1: Product: USB Keyboard
[    3.461224] usb 3-2.1: Manufacturer: SIGMACHIP
[    3.623363] usb 3-2.2: new low-speed USB device number 4 using xhci_hcd
[    3.733209] usb 3-2.2: New USB device found, idVendor=18f8, idProduct=0f97, bcdDevice= 1.00
[    3.733216] usb 3-2.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[    3.733219] usb 3-2.2: Product: USB OPTICAL MOUSE 
[    5.473629] input: SIGMACHIP USB Keyboard as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.1/3-2.1:1.0/0003:1C4F:0002.0001/input/input10
[    5.530665] hid-generic 0003:1C4F:0002.0001: input,hidraw0: USB HID v1.10 Keyboard [SIGMACHIP USB Keyboard] on usb-0000:38:00.3-2.1/input0
[    5.535740] input: SIGMACHIP USB Keyboard Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.1/3-2.1:1.1/0003:1C4F:0002.0002/input/input11
[    5.590252] input: SIGMACHIP USB Keyboard System Control as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.1/3-2.1:1.1/0003:1C4F:0002.0002/input/input12
[    5.590617] hid-generic 0003:1C4F:0002.0002: input,hidraw1: USB HID v1.10 Device [SIGMACHIP USB Keyboard] on usb-0000:38:00.3-2.1/input1
[    5.594580] input: USB OPTICAL MOUSE  as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.2/3-2.2:1.0/0003:18F8:0F97.0003/input/input13
[    5.594704] hid-generic 0003:18F8:0F97.0003: input,hidraw2: USB HID v1.10 Mouse [USB OPTICAL MOUSE ] on usb-0000:38:00.3-2.2/input0
[    5.600875] input: USB OPTICAL MOUSE  Keyboard as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.2/3-2.2:1.1/0003:18F8:0F97.0004/input/input14
[    5.656936] input: USB OPTICAL MOUSE  Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:38:00.3/usb3/3-2/3-2.2/3-2.2:1.1/0003:18F8:0F97.0004/input/input15
[    5.657416] hid-generic 0003:18F8:0F97.0004: input,hiddev0,hidraw3: USB HID v1.10 Keyboard [USB OPTICAL MOUSE ] on usb-0000:38:00.3-2.2/input1
[    5.657483] usbcore: registered new interface driver usbhid
[    5.657486] usbhid: USB HID core driver
[ 1526.380205] usb 5-1: new high-speed USB device number 2 using xhci_hcd
[ 1526.522467] usb 5-1: New USB device found, idVendor=041e, idProduct=3258, bcdDevice= 1.00
[ 1526.522475] usb 5-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
[ 1526.522478] usb 5-1: Product: Creative SXFI AIR
[ 1526.522480] usb 5-1: Manufacturer: Creative Technology Ltd
[ 1526.522482] usb 5-1: SerialNumber: 95EAE8EBCB918507
[ 1526.544777] input: Creative Technology Ltd Creative SXFI AIR as /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0005/input/input17
[ 1526.600388] hid-generic 0003:041E:3258.0005: input,hidraw4: USB HID v1.10 Device [Creative Technology Ltd Creative SXFI AIR] on usb-0000:38:00.4-1/input0
[ 1526.603311] hid-generic 0003:041E:3258.0006: hiddev1,hidraw5: USB HID v1.10 Device [Creative Technology Ltd Creative SXFI AIR] on usb-0000:38:00.4-1/input6
[ 1527.222683] usbcore: registered new interface driver cdc_acm
[ 1527.327170] usbcore: registered new interface driver snd-usb-audio
Output of udevadm monitor -u when I connect the headset 
UDEV  [3099.444747] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0 (usb)
UDEV  [3099.445557] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.1 (usb)
UDEV  [3099.447145] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.2 (usb)
UDEV  [3099.447916] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.5 (usb)
UDEV  [3099.448742] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.4 (usb)
UDEV  [3099.449000] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3 (usb)
UDEV  [3099.450865] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6 (usb)
UDEV  [3099.451555] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.2 (usb)
UDEV  [3099.451746] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007 (hid)
UDEV  [3099.451899] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.5 (usb)
UDEV  [3099.452622] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.4 (usb)
UDEV  [3099.454308] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3 (sound)
UDEV  [3099.454642] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.1/tty/ttyACM0 (tty)
UDEV  [3099.456409] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/usbmisc/hiddev1 (usbmisc)
UDEV  [3099.457103] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/0003:041E:3258.0008 (hid)
UDEV  [3099.457555] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007/input/input18 (input)
UDEV  [3099.461535] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3/pcmC3D0p (sound)
UDEV  [3099.461937] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3/pcmC3D0c (sound)
UDEV  [3099.462508] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.1 (usb)
UDEV  [3099.465779] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007/hidraw/hidraw4 (hidraw)
UDEV  [3099.467929] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3/controlC3 (sound)
UDEV  [3099.469344] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/0003:041E:3258.0008/hidraw/hidraw5 (hidraw)
UDEV  [3099.470483] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6/0003:041E:3258.0008 (hid)
UDEV  [3099.472126] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.6 (usb)
UDEV  [3099.473535] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3 (usb)
UDEV  [3099.506191] add      /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007/input/input18/event16 (input)
UDEV  [3099.508178] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0/0003:041E:3258.0007 (hid)
UDEV  [3099.510917] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.0 (usb)
UDEV  [3099.527426] bind     /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1 (usb)
UDEV  [3099.529386] change   /devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1:1.3/sound/card3 (sound)
Output of lsusb 
Bus 005 Device 003: ID 041e:3258 Creative Technology, Ltd Creative SXFI AIR
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 18f8:0f97 [Maxxter] Optical Gaming Mouse [Xtrem]
Bus 003 Device 003: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 003 Device 002: ID ffa1:0201  
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Output of sudo usb_modeswitch --default-vendor 041e --default-product 3258 
Look for default devices ...
 Found devices in default mode (1)
Access device 017 on bus 005
Get the current device configuration ...
Current configuration number is 1
Use interface number 0
 with class 3
Warning: no switching method given. See documentation
-> Run lsusb to note any changes. Bye!
Output of pacmd dump 
### Configuration dump generated at Thu Apr 22 01:52:23 2021

load-module module-device-restore
load-module module-stream-restore
load-module module-card-restore
load-module module-augment-properties
load-module module-switch-on-port-available
load-module module-udev-detect
load-module module-alsa-card device_id="0" name="pci-0000_38_00.1" card_name="alsa_card.pci-0000_38_00.1" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-alsa-card device_id="3" name="usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03" card_name="alsa_card.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-alsa-card device_id="1" name="pci-0000_38_00.6" card_name="alsa_card.pci-0000_38_00.6" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-alsa-card device_id="2" name="platform-snd_aloop.0" card_name="alsa_card.platform-snd_aloop.0" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-jackdbus-detect channels=2
load-module module-bluetooth-policy
load-module module-bluetooth-discover
load-module module-bluez5-discover
load-module module-dbus-protocol
load-module module-gsettings
load-module module-default-device-restore
load-module module-always-sink
load-module module-intended-roles
load-module module-suspend-on-idle
load-module module-console-kit
load-module module-systemd-login
load-module module-position-event-sounds
load-module module-role-cork
load-module module-filter-heuristics
load-module module-filter-apply
load-module module-cli-protocol-unix

set-sink-volume alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo 0x10000
set-sink-mute alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo no
suspend-sink alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo no
set-sink-volume alsa_output.pci-0000_38_00.6.analog-stereo 0x000
set-sink-mute alsa_output.pci-0000_38_00.6.analog-stereo yes
suspend-sink alsa_output.pci-0000_38_00.6.analog-stereo no

set-source-volume alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo.monitor 0x10000
set-source-mute alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo.monitor yes
suspend-source alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo.monitor no
set-source-volume alsa_input.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.mono-fallback 0x10000
set-source-mute alsa_input.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.mono-fallback no
suspend-source alsa_input.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.mono-fallback no
set-source-volume alsa_output.pci-0000_38_00.6.analog-stereo.monitor 0x10000
set-source-mute alsa_output.pci-0000_38_00.6.analog-stereo.monitor no
suspend-source alsa_output.pci-0000_38_00.6.analog-stereo.monitor no

set-card-profile alsa_card.pci-0000_38_00.1 off
set-card-profile alsa_card.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03 output:iec958-stereo+input:mono-fallback
set-card-profile alsa_card.pci-0000_38_00.6 output:analog-stereo
set-card-profile alsa_card.platform-snd_aloop.0 off

set-default-sink alsa_output.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.iec958-stereo
set-default-source alsa_input.usb-Creative_Technology_Ltd_Creative_SXFI_AIR_95EAE8EBCB918507-03.mono-fallback

### EOF

:crossed_fingers:

@Serino Don’t expect an answer today: Nik is already vast :sleeping:

1 Like
13

I did some research on blueetooth headphones earlier this year
(not headsets because microphone audio in HSP/HPF is awful generally, and worse on Linux)
Most of them have to be turned off for charging on any OS, so the audio devices would not be available
Some premium headset models mention that they can be used for audio when charging, but I have not seen any confirmed to work on Linux in the same way

Creative Technology has a long history of not co-operating with anyone, and they do not release anything about their heavily patented and trademarked hardware
The Linux community has tried for decades to get help to support their products, but it is usually ignored. If Creative hardware has any support in Linux it usually because a competent and determined Linux user spent a long time to hack the hardware

I tried a lot of internet searches for this headset but could not find anything about it relating to Linux
No trace of the VendorID: Product ID [041e:3258] on linux-hardware.org
even for the supported OS it is difficult to find much information generally about the hardware, information is mostly about the Super X-Fi® processing software

Checking manufacturer’s website shows why this headset is recognised as a mass storage device

https://creative.com/p/super-x-fi/creative-sxfi-air
The Creative SXFI AIR also boasts an SD card slot that makes it an MP3 Player

The card slot gave me an idea that there may be a way to hack the internal configuration/firmware
Rockbox can replace the firmware on mp3 players and unlock better functionality
But a lot of time trawling through forum posts about creative zen players did not reveal anything that could be used with this headset
It might be possible to hack the audio chip in the headset, but it would be far from easy

2 Likes
14

Thanks for getting back to me and for taking the time to do all this research just for my bother. In case you didn’t notice the headset has a USB port which can be used to connect the headset to the computer. This is how I currently use it. I just connect it with USB and turn it on. It works just fine. However, on Windows you can connect the headset via USB, use it, and charge it simultaneously. On Linux, only the former. Tried to unplug and replug, no dice. I tried checking out some USB programs on Windows, which display lots of information about each USB port, such as how much current the USB port can deliver to a device, but it’s the same on both Windows and Linux (100mA). I thought about using Ndiswrapper (no idea if it’s meant for that purpose) but I can’t find the Windows driver for the headset, either. I’m very confused. What does work, though, is connecting via Bluetooth, plugging the USB cable, then unplugging it and replugging it. That way you can use the headset while it’s charging, albeit with latency and no mic (I think the latter is just my dongle). I’m going to check out Rockbox some time soon. Hopefully something can be done about this. I’m aware of Creative’s poor Linux support, but considering that their wired headsets work just fine under Linux from my personal experience (I used to have a SoundBlasterX H6), I believe that there’s a solution for the wireless one, too, no?

15

This is open source software, so there is always a solution, but what @nikgnomic is trying to say is:

  • You have to become a hacker,
  • take the thing apart,
  • hook up an oscilloscope,
  • develop the driver yourself, building on drivers that other determined people built already.

because:

The globally unique USB manufacturer/model number of the piece of hardware you own is totally unknown to anyone in the Linux world as it doesn’t even exist in http://linux-hardware.org/ which is the first starting point in doing the whole hacking thing.

So no, we cannot tell you change this bit and it’ll start working…

:sob:

Which leaves you with two possibilities:

  • Return that piece of hardware for a full refund saying it’s not Linux compatible and advertise everywhere not to buy Creative any more just like this one hurt nVidia a few years ago.
  • Buy Linux compatible hardware from this point forward and live with what you have…
1 Like
16

What a shame… In any case, I created a probe of my computer and uploaded it to linux-hardware.org.

The probe can be found here: https://linux-hardware.org/?probe=c04e6666e7

I left a comment explaining the charging issue on the headset and it is currently awaiting approval. Hopefully this is useful to someone else, and that one day it will work as it should out of the box. If I happen to find anything, I’ll make sure to post about it here.

1 Like