The computer bought newly is Dell Inspiron 7710 All in One PC
- Comes with pre-installed Windows-11 only unlike some other Dell models where one can choose OS
- Flashed the latest Manjaro Plasma on USB using Rufus (GPT) and other times using Balena etcher
- Disabled Secure UEFI boot in BIOS Settings
- Changed storage control from RAID to AHCI/NVMe in BIOS Settings
- Changed boot sequence to USB in BIOS
- Grub loads
- On choosing any option in Grub, the screen goes blank and system halts
- Hard reboot system from USB. Tried adding linux kernel parameters noacpi, noapic, nomodeset and removed quiet splash. But upon Ctrl+X after that, the screen goes blank and system halts
- Tried flashing Debian, Ubuntu, MXLinux and Manjaro. All of them seem to do the same.
- So I feel problem cannot be the Kernel incompatibility with processor since Dell uses same Gen 12 processor on other models with Ubuntu shipped.
- Regarding graphics card compatibility, I feel no incompatibility as the youtube video on a different computer At minute 2:28 of youtube video titled “A clean install of linux mint 21 (Dell UEFI BIOS with Secure Boot and MOK)”
- Tried disabling touchscreen option in BIOS and retried above steps and same result
- The exact same problem is also reported by somebody at Mint forum forum thread number 379517 titled “Mint 21 (dualboot) on Dell “New” Inspiron 7710 AIO”
I am thoroughly at loss as to how to proceed. I have never had a live USB fail at first step with no error messages to debug in the past 10 years of using Debian, Ubuntu. Had to move to Manjaro due to stable release of Kernel of 5.19 that supports the hybrid Alder Lake processor.
Not sure if secure erase both HDD and SSD will help.
Also first time I am seeing such a complicated BIOS and it has something called “Microsoft CA key (If you disable this, your computer may become inoperable)” and below that there are some db and other file formats. I tried disabling this also and now I cannot get into windows because Bitlocker seems to ask for a key.
Since I am changing my computer after 10 years, I may be outdated with some of these new features.
Any help to get the Live USB to work is appreciated. I can manage all steps of install thereafter.
I am not sure if Grub is having a problem locating the kernel to load or if the kernel is prevented from loading due to weird UEFI or Kernel is unable to start or some other big incompatibility that I have overlooked.