Touchpad now requires one extra finger

I have the problem described in this post. However, I have cleaned the touchpad several times (the solution in the post), but it doesn’t work. It consistenly only works with the extra finger: 2 fingers to move and 3 to scroll.

How can I debug this? Any idea?

maybe the error is on the software side.
are you using gnome or kde? an inxi --verbosity=8 --filter could be helpful.

can you try to start a live-linux from a usb-stick (preferably a fresh manjaro version) and see how it behaves there.

I’m using Gnome. I will download and run it using USB and report back.

System:
  Kernel: 6.12.25-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.12-x86_64
    root=UUID=75d705ae-4b78-421e-b212-c3d72d25ff1c rw quiet
    cryptdevice=UUID=3b0f96f9-124f-4a61-b2e4-756ee1ed8907:luks-3b0f96f9-124f-4a61-b2e4-756ee1ed8907
    root=/dev/mapper/luks-3b0f96f9-124f-4a61-b2e4-756ee1ed8907 splash
    apparmor=1 security=apparmor udev.log_priority=3
  Desktop: GNOME v: 48.1 tk: GTK v: 3.24.49 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 48.0 Distro: Manjaro
    base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 21AHCTO1WW v: ThinkPad T14 Gen 3
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: LENOVO model: 21AHCTO1WW serial: <superuser required>
    part-nu: LENOVO_MT_21AH_BU_Think_FM_ThinkPad T14 Gen 3
    uuid: <superuser required> UEFI: LENOVO v: N3MET16W (1.15 )
    date: 06/25/2023
Battery:
  ID-1: BAT0 charge: 37.5 Wh (78.6%) condition: 47.7/52.5 Wh (90.9%)
    power: 36.2 W volts: 17.5 min: 15.5 model: Sunwoda 5B10W51867 type: Li-poly
    serial: <filter> status: charging cycles: 281
Memory:
  System RAM: total: 32 GiB available: 31.06 GiB used: 14.65 GiB (47.2%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 256 GiB slots: 8 modules: 2 EC: None
    max-module-size: 32 GiB note: est.
  Device-1: Controller0-ChannelA type: DDR4 detail: synchronous size: 16 GiB
    speed: 3200 MT/s volts: curr: 1 width (bits): data: 64 total: 64
    manufacturer: Micron Technology part-no: 4ATS2G64HZ-3G2B1 serial: N/A
  Device-2: Controller0-ChannelB-DIMM0 type: no module installed
  Device-3: Controller0-ChannelC-DIMM0 type: no module installed
  Device-4: Controller0-ChannelD-DIMM0 type: no module installed
  Device-5: Controller1-ChannelA-DIMM0 type: DDR4 detail: synchronous
    size: 16 GiB speed: 3200 MT/s volts: curr: 1 width (bits): data: 64
    total: 64 manufacturer: SK Hynix part-no: HMAA2GS6CJR8N-XN
    serial: <filter>
  Device-6: Controller1-ChannelB-DIMM0 type: no module installed
  Device-7: Controller1-ChannelC-DIMM0 type: no module installed
  Device-8: Controller1-ChannelD-DIMM0 type: no module installed
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: 12th Gen Intel Core i7-1270P bits: 64 type: MST AMCP
    arch: Alder Lake level: v3 note: check built: 2021+
    process: Intel 7 (10nm ESF) family: 6 model-id: 0x9A (154) stepping: 3
    microcode: 0x436
  Topology: cpus: 1x dies: 1 clusters: 6 cores: 12 threads: 16 mt: 4 tpc: 2
    st: 8 smt: enabled cache: L1: 1.1 MiB desc: d-8x32 KiB, 4x48 KiB; i-4x32
    KiB, 8x64 KiB L2: 9 MiB desc: 4x1.2 MiB, 2x2 MiB L3: 18 MiB desc: 1x18 MiB
  Speed (MHz): avg: 682 min/max: 400/4800:3500 scaling: driver: intel_pstate
    governor: powersave cores: 1: 682 2: 682 3: 682 4: 682 5: 682 6: 682 7: 682
    8: 682 9: 682 10: 682 11: 682 12: 682 13: 682 14: 682 15: 682 16: 682
    bogomips: 79888
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2
    bts clflush clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16 cx8
    de ds_cpl dtes64 dtherm dts epb erms est f16c flush_l1d fma fpu fsgsbase
    fsrm fxsr gfni hfi ht hwp hwp_act_window hwp_epp hwp_notify hwp_pkg_req
    ibpb ibrs ibrs_enhanced ibt ida intel_pt invpcid lahf_lm lm mca mce
    md_clear mmx monitor movbe movdir64b movdiri msr mtrr nonstop_tsc nopl nx
    ospke pae pat pbe pcid pclmulqdq pconfig pdcm pdpe1gb pebs pge pku pln
    pni popcnt pse pse36 pts rdpid rdrand rdseed rdtscp rep_good sdbg sep
    serialize sha_ni smap smep smx split_lock_detect ss ssbd sse sse2 sse4_1
    sse4_2 ssse3 stibp syscall tm tm2 tsc tsc_adjust tsc_deadline_timer
    tsc_known_freq umip user_shstk vaes vme vpclmulqdq waitpkg x2apic xgetbv1
    xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling mitigation: Clear Register File
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
    conditional; RSB filling; PBRSB-eIBRS: SW sequence; BHI: BHI_DIS_S
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Alder Lake-P GT2 [Iris Xe Graphics] vendor: Lenovo
    driver: i915 v: kernel alternate: xe arch: Xe process: Intel 10nm
    built: 2021-22+ ports: active: DP-3 off: eDP-1 empty: DP-1, DP-2, DP-4,
    HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:46a6 class-ID: 0300
  Device-2: Bison Integrated RGB Camera driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-4:2 chip-ID: 5986:2142
    class-ID: fe01 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.16 with: Xwayland v: 24.1.6
    compositor: gnome-shell driver: gpu: i915 display-ID: 0
  Monitor-1: DP-3 model: LG (GoldStar) ULTRAFINE serial: <filter>
    built: 2022 res: 3840x2160 dpi: 163 gamma: 1.2 chroma: red: x: 0.682
    y: 0.318 green: x: 0.259 y: 0.678 blue: x: 0.149 y: 0.059 white: x: 0.314
    y: 0.329 size: 600x340mm (23.62x13.39") diag: 690mm (27.2") ratio: 16:9
    modes: 3840x2160, 2560x1440, 1920x1080, 1280x720, 1024x768, 800x600,
    720x480, 640x480
  Monitor-2: eDP-1 model: AU Optronics 0xd291 built: 2020 res: 1920x1200
    dpi: 162 gamma: 1.2 chroma: red: x: 0.655 y: 0.333 green: x: 0.286 y: 0.620
    blue: x: 0.137 y: 0.051 white: x: 0.310 y: 0.337
    size: 301x188mm (11.85x7.4") diag: 355mm (14") ratio: 16:10
    modes: 1920x1200
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris wayland:
    drv: iris x11: drv: iris
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 25.0.4-arch1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel Iris Xe Graphics (ADL
    GT2) device-ID: 8086:46a6 memory: 15.16 GiB unified: yes display-ID: :0.0
  Info: Tools: api: eglinfo,glxinfo x11: xprop,xrandr
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: Lenovo
    driver: sof-audio-pci-intel-tgl alternate: snd_hda_intel, snd_soc_avs,
    snd_sof_pci_intel_tgl bus-ID: 00:1f.3 chip-ID: 8086:51c8 class-ID: 0403
  API: ALSA v: k6.12.25-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.4.2 status: active with: 1: pipewire-pulse
    status: active 2: pipewire-media-session status: active 3: pipewire-alsa
    type: plugin tools: pactl,pw-cat,pw-cli
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:51f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Intel Ethernet I219-LM vendor: Lenovo driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:1a1e class-ID: 0200
  IF: enp0s31f6 state: down mac: <filter>
  IF-ID-1: docker0 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  IP v6: <filter> virtual: proto kernel_ll scope: link
  IF-ID-2: tailscale0 state: unknown speed: -1 duplex: full mac: N/A
  IP v4: <filter> scope: global
  IP v6: <filter> scope: global
  IP v6: <filter> virtual: stable-privacy proto kernel_ll scope: link
  IF-ID-3: vethd678d5b state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-4: vethe0ac69d state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  Info: services: NetworkManager, sshd, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX211 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-10:6 chip-ID: 8087:0033
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
  Device-1: luks-3b0f96f9-124f-4a61-b2e4-756ee1ed8907 maj-min: 254:0
    type: LUKS dm: dm-0 size: 476.64 GiB
  Components:
  p-1: nvme0n1p2 maj-min: 259:2 size: 476.64 GiB
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 476.94 GiB used: 384.21 GiB (80.6%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: MTFDKBA512TFH
    size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 0002P7LN temp: 50.9 C
    scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%)
    used: 384.21 GiB (82.1%) fs: ext4 dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-3b0f96f9-124f-4a61-b2e4-756ee1ed8907 label: N/A
    uuid: 75d705ae-4b78-421e-b212-c3d72d25ff1c
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 448 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: 34FE-C0D1
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 2-0:1 info: super-speed hub ports: 3 rev: 3.1
    speed: 20 Gb/s (2.33 GiB/s) lanes: 2 mode: 3.2 gen-2x2 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-4:2 info: Bison Integrated RGB Camera type: video
    driver: uvcvideo interfaces: 5 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
    lanes: 1 mode: 2.0 power: 500mA chip-ID: 5986:2142 class-ID: fe01
    serial: <filter>
  Hub-4: 3-6:8 info: Realtek RTS5411 Hub ports: 5 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 0bda:5411
    class-ID: 0900
  Device-1: 3-6.3:9 info: LG USA 27UP850 - WK.AEUDCSN External Monitor 4K
    type: HID,abstract (modem),CDC-data driver: cdc_acm,hid-generic,usbhid
    interfaces: 3 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    chip-ID: 043e:9a39 class-ID: 0a00 serial: <filter>
  Device-2: 3-7:7 info: Logitech Logi Bolt Receiver type: keyboard,mouse,HID
    driver: hid-generic,hid-multitouch,usbhid interfaces: 4 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 98mA
    chip-ID: 046d:c548 class-ID: 0300
  Device-3: 3-10:6 info: Intel AX211 Bluetooth type: bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    power: 100mA chip-ID: 8087:0033 class-ID: e001
  Hub-5: 4-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 56.0 C mobo: N/A
  Fan Speeds (rpm): fan-1: 2474
Repos:
  Packages: pm: pacman pkgs: 1546 libs: 400 tools: gnome-software,pamac
    pm: flatpak pkgs: 0
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: http://ftp.tu-chemnitz.de/pub/linux/manjaro/stable/$repo/$arch
    2: https://mirror.23m.com/manjaro/stable/$repo/$arch
    3: https://mirror.alpix.eu/manjaro/stable/$repo/$arch
    4: https://manjaro.kurdy.org/stable/$repo/$arch
    5: http://ftp.uni-kl.de/pub/linux/manjaro/stable/$repo/$arch
    6: https://mirror.netcologne.de/manjaro/stable/$repo/$arch
    7: http://ftp.rz.tu-bs.de/pub/mirror/manjaro.org/repos/stable/$repo/$arch
    8: https://ftp.gwdg.de/pub/linux/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 444
  1: cpu: 45.8% command: firefox pid: 5934 mem: 451.7 MiB (1.4%)
  2: cpu: 37.9% command: firefox pid: 5747 mem: 1271.4 MiB (3.9%)
  3: cpu: 9.5% command: localsearch-extractor-3 pid: 44268
    mem: 37.4 MiB (0.1%)
  4: cpu: 8.2% command: gnome-shell pid: 1213 mem: 531.0 MiB (1.6%)
  5: cpu: 4.8% command: slack pid: 3139 mem: 717.1 MiB (2.2%)
  Memory top: 5 of 444
  1: mem: 1271.4 MiB (3.9%) command: firefox pid: 5747 cpu: 37.9%
  2: mem: 796.2 MiB (2.5%) command: firefox pid: 28597 cpu: 3.3%
  3: mem: 763.1 MiB (2.3%) command: dockerd pid: 1282 cpu: 2.1%
  4: mem: 717.1 MiB (2.2%) command: slack pid: 3139 cpu: 4.8%
  5: mem: 688.3 MiB (2.1%) command: firefox pid: 5919 cpu: 0.7%
Info:
  Processes: 444 Power: uptime: 1h 52m states: freeze,mem,disk suspend: s2idle
    wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume
    image: 12.41 GiB services: gsd-power, power-profiles-daemon, upowerd
    Init: systemd v: 257 default: graphical tool: systemctl
  Compilers: clang: 19.1.7 gcc: 14.2.1 Shell: Zsh v: 5.9 running-in: guake
    inxi: 3.3.38

could you also post the result of this command?
gsettings list-recursively | grep touchpad

io.github.realmazharhussain.GdmSettings.touchpad disable-on-external-mouse false
io.github.realmazharhussain.GdmSettings.touchpad disable-while-typing true
io.github.realmazharhussain.GdmSettings.touchpad enable true
io.github.realmazharhussain.GdmSettings.touchpad natural-scrolling true
io.github.realmazharhussain.GdmSettings.touchpad speed 0.34999999999999998
io.github.realmazharhussain.GdmSettings.touchpad tap-to-click true
io.github.realmazharhussain.GdmSettings.touchpad two-finger-scrolling true
org.gnome.desktop.peripherals.touchpad accel-profile 'default'
org.gnome.desktop.peripherals.touchpad click-method 'fingers'
org.gnome.desktop.peripherals.touchpad disable-while-typing true
org.gnome.desktop.peripherals.touchpad edge-scrolling-enabled false
org.gnome.desktop.peripherals.touchpad left-handed 'mouse'
org.gnome.desktop.peripherals.touchpad middle-click-emulation false
org.gnome.desktop.peripherals.touchpad natural-scroll true
org.gnome.desktop.peripherals.touchpad send-events 'enabled'
org.gnome.desktop.peripherals.touchpad speed 0.71282051282051273
org.gnome.desktop.peripherals.touchpad tap-and-drag true
org.gnome.desktop.peripherals.touchpad tap-and-drag-lock false
org.gnome.desktop.peripherals.touchpad tap-button-map 'default'
org.gnome.desktop.peripherals.touchpad tap-to-click true
org.gnome.desktop.peripherals.touchpad two-finger-scrolling-enabled true
org.gnome.settings-daemon.plugins.media-keys touchpad-off ['']
org.gnome.settings-daemon.plugins.media-keys touchpad-off-static ['XF86TouchpadOff']
org.gnome.settings-daemon.plugins.media-keys touchpad-on ['']
org.gnome.settings-daemon.plugins.media-keys touchpad-on-static ['XF86TouchpadOn']
org.gnome.settings-daemon.plugins.media-keys touchpad-toggle ['']
org.gnome.settings-daemon.plugins.media-keys touchpad-toggle-static ['XF86TouchpadToggle', '<Ctrl><Super>XF86TouchpadToggle']

Older versions of gnome ISO may have included the gnome-shell-extension-x11gestures package.

A note in the current iso-profile indicates it has been removed because it has not been updated for gnome 48

manjaro/gnome/Packages-Desktop · master · Profiles & Settings / iso-profiles · GitLab

I am guessing - but It could be this extension causing the issue.

Well, I have just disconnect my laptop from the power supply, suspend it and open it back, and it now works :exploding_head:

1 Like

in germany we say ‘relative mondfeuchte (relative lunar humidity)’

I’d be inclined to plug in another touchpad first - if I didn’t (and I don’t) have one lying around, I’d drag my ass down to the local jib hardware shop and ask if I could quickly test one of theirs.

My TV currently has an issue which persists for between 5 seconds and 20 minutes of startup - not sure what, could be a dodgy connection or failing component that needs to settle down to an ambient temperature to resume normal operation.