There is no sound. Dummy output

[Alexey88]

The sound does not work on the HUAWEI Mate Book d15 amd ryzen7 5700U device. In the settings, it defines only a dummy output. When will support for this device appear?

I tried to download fedora and ubuntu from a USB stick, there is no sound either. I tried to install kernels 5.15 and 6.5 there is still no sound. Now there is a 6.1.41-1-MANJARO kernel.

inxi --full --admin --filter --width                             ✔ 
System:
  Kernel: 6.1.41-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.1-x86_64
    root=UUID=53204a15-186d-40ff-8e77-f40ac46db264 rw rootflags=subvol=@ quiet
    splash apparmor=1 security=apparmor
    resume=UUID=c7374e8f-946a-43a3-bde2-8641b2a90ae2 udev.log_priority=3
  Desktop: GNOME v: 44.3 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM v: 44.1
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: HUAWEI product: BOM-WXX9 v: M1010
    serial: <superuser required>
  Mobo: HUAWEI model: BOM-WXX9-PCB-B2 v: M1010 serial: <superuser required>
    UEFI: HUAWEI v: 2.12 date: 03/16/2023
Battery:
  ID-1: BAT1 charge: 25.9 Wh (46.1%) condition: 56.2/54.9 Wh (102.2%)
    volts: 7.6 min: 7.6 model: Sunwoda-H HB4692Z9ECW-22T type: Li-ion
    serial: <filter> status: discharging cycles: 5
CPU:
  Info: model: AMD Ryzen 7 5700U with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 2 gen: 3 level: v3 note: check built: 2020-22
    process: TSMC n7 (7nm) family: 0x17 (23) model-id: 0x68 (104) stepping: 1
    microcode: 0x8608103
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 8 MiB
    desc: 2x4 MiB
  Speed (MHz): avg: 1468 high: 1800 min/max: 1400/4370 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1800 2: 1397
    3: 1397 4: 1700 5: 1400 6: 1400 7: 1400 8: 1400 9: 1397 10: 1800 11: 1400
    12: 1400 13: 1400 14: 1400 15: 1397 16: 1400 bogomips: 57504
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
    protection
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, STIBP:
    always-on, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Lucienne vendor: QUANTA driver: amdgpu v: kernel arch: GCN-5
    code: Vega process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s
    lanes: 16 link-max: gen: 4 speed: 16 GT/s ports: active: eDP-1
    empty: HDMI-A-1 bus-ID: 03:00.0 chip-ID: 1002:164c class-ID: 0300
    temp: 36.0 C
  Device-2: Quanta ov9734_techfront_camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:2 chip-ID: 0408:1040
    class-ID: 0e02 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.2
    compositor: gnome-shell driver: gpu: amdgpu display-ID: 0
  Monitor-1: eDP-1 model: BOE Display 0x0872 built: 2019 res: 1920x1080
    dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 23.0.4 renderer: AMD Radeon Graphics (renoir LLVM
    15.0.7 DRM 3.49 6.1.41-1-MANJARO) direct-render: Yes
Audio:
  Device-1: AMD Renoir Radeon High Definition Audio vendor: QUANTA
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 03:00.1 chip-ID: 1002:1637
    class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: QUANTA
    driver: snd_rn_pci_acp3x v: kernel alternate: snd_pci_acp3x, snd_pci_acp5x,
    snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s
    lanes: 16 link-max: gen: 4 speed: 16 GT/s bus-ID: 03:00.5
    chip-ID: 1022:15e2 class-ID: 0480
  API: ALSA v: k6.1.41-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.75 status: off tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter
    vendor: & Tele RSH driver: rtw_8822ce v: N/A modules: rtw88_8822ce pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 01:00.0
    chip-ID: 10ec:c822 class-ID: 0280
  IF: wlp1s0 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-2:3 chip-ID: 1358:c123
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Drives:
  Local Storage: total: 476.94 GiB used: 18.39 GiB (3.9%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 model: PCIe-8 SSD 512GB size: 476.94 GiB
    block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4
    tech: SSD serial: <filter> fw-rev: YM00D217 temp: 31.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 467.84 GiB size: 467.84 GiB (100.00%)
    used: 18.39 GiB (3.9%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 576 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 467.84 GiB size: 467.84 GiB (100.00%)
    used: 18.39 GiB (3.9%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-4: /var/log raw-size: 467.84 GiB size: 467.84 GiB (100.00%)
    used: 18.39 GiB (3.9%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p3 maj-min: 259:3
Sensors:
  System Temperatures: cpu: 40.8 C mobo: N/A gpu: amdgpu temp: 36.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 361 Uptime: 42m wakeups: 891 Memory: total: 16 GiB note: est.
  available: 14.97 GiB used: 2.35 GiB (15.7%) Init: systemd v: 253
  default: graphical tool: systemctl Compilers: gcc: 13.1.1 clang: 15.0.7
  Packages: pm: pacman pkgs: 1170 libs: 317 tools: gnome-software,pamac
  pm: flatpak pkgs: 0 Shell: Zsh v: 5.9 running-in: gnome-terminal inxi: 3.3.28

   ~  sudo aplay -l                                    ✔  3s  
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

    ~  lspci -v | grep -A7 -i "audio"                          ✔ 
03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Renoir Radeon High Definition Audio Controller
	Subsystem: QUANTA Computer Inc Renoir Radeon High Definition Audio Controller
	Flags: bus master, fast devsel, latency 0, IRQ 79, IOMMU group 4
	Memory at d03c0000 (32-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

03:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
--
03:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor (rev 01)
	Subsystem: QUANTA Computer Inc ACP/ACP3X/ACP6x Audio Coprocessor
	Flags: bus master, fast devsel, latency 0, IRQ 77, IOMMU group 4
	Memory at d0380000 (32-bit, non-prefetchable) [size=256K]
	Capabilities: <access denied>
	Kernel driver in use: snd_rn_pci_acp3x
	Kernel modules: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt

[Mirdarthos]

Hi @Alexey88,

Since this is not you first post, so you aren’t new, you should know this already. But I’ll give it anyway:

[HowTo] Provide System Information

This tutorial is superseded by this one. Remember all Tutorials are wiki posts that can be edited by TL2 (Trust Level 2) members and above. Welcome to Manjaro! To allow all of us helpful people on this forum TO HELP YOU, we need some basic information about your system. This probably means you described the symptoms of your problem, but now we need some more information to know where the origin of your issue is exactly. Someone else probably linked you to…

Edit:

Additionally

Since your language isn’t English, please prepend any and all terminal commands with LC_ALL=C. For example:

LC_ALL=C bluetoothctl

This will just cause the terminal output to be in English, making it easier to understand and debug.

Please edit your post accordingly.

[Alexey88]

Thank you. Made corrections to the post.

[Mirdarthos]

OK,

Please note:

I have NO experience, nor do I use any audio on my PC,

---

But it looks like all your drivers are loaded:

@Alexey88

Audio:
  Device-1: AMD Renoir Radeon High Definition Audio vendor: QUANTA
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 03:00.1 chip-ID: 1002:1637
    class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: QUANTA
    driver: snd_rn_pci_acp3x v: kernel alternate: snd_pci_acp3x, snd_pci_acp5x,

…so I don’t think that’s it. And your alsamixer screenshot looks the same as mine:

https://i.imgur.com/VnZPcc6.png

Which makes me think it should be there.

So while running alsamixer, press F5 and see if anything else appears. See if you can select something, change the volume, or whatever and see if it helps.

Edit:

Also see:

@nikgnomic

pacmd only works on PulseAudio

But pactl works on both PulseAudio and PipeWire

To show all available sinks

pactl list sinks short

To show default sink

 pactl get-default-sink

To change default sink to another sink NAME

pactl set-default-sink NAME

The sink number can also be used in PulseAudio but the sink order and numbering is mutable
Internal devices do not change pci location code, but a USB device would change name if plugged in to a different USB socket

and:

@nikgnomic

If default sink setting is not being respected disable the unused onboard sink

Go to PulseAudio Volume Control > Configuration – pavucontrol -t 5

Change the Profile for onboard audio from Analog Stereo Duplex to Analaog Stereo Input
and click the padlock icon to lock the profile

[Alexey88]

I don’t understand it at all. In Alsamixer, you can change the sound, the F5 key reduces the sound, and F6 increases it. F4 mutes the sound.

    ~  LC_ALL=C pactl list sinks short                       ✔  7m 16s  
0	auto_null	module-null-sink.c	s16le 2ch 44100Hz	IDLE

    ~  pactl get-default-sink                                          
auto_null

[Mirdarthos]

Welp, I’ve reached the limit of my knowledge. I don’t know where to go from here.

As I mentioned, I don’t use audio, so don’t have any experience. It was all just guesswork…

Sorry.

[Alexey88]

Which sink to choose by default? Or try everything.

[Mirdarthos]

@Alexey88

Or try everything.

I don’t think it’d HURT. So go ahead.

[Alexey88]

    ~  LC_ALL=C pactl list sinks short                                        
0	auto_null	module-null-sink.c	s16le 2ch 44100Hz	SUSPENDED

    ~  LC_ALL=C pactl set-default-sink module-null-sink.c           
Failure: No such entity

    ~  LC_ALL=C pactl set-default-sink s16le 2ch 44100Hz                       ✔ 
You have to specify a sink name

    ~  LC_ALL=C pactl set-default-sink SUSPENDED                             
Failure: No such entity

    ~  LC_ALL=C pactl set-default-sink 0  

then reboot

    ~  LC_ALL=C pactl get-default-sink                                        
auto_null

[Mirdarthos]

Well done for trying. Unfortunately this doesn’t mean anyfling to me…

[Alexey88]

[Mirdarthos]

It looks muted:

https://i.imgur.com/VGiNTql.png

[Alexey88]

This button turns the sound on and off

[Mirdarthos]

Ah. Didn’t know it was a button, thought it was only an indicator. My bad.

[Alexey88]

This hardware is not supported by the kernel

If you set the profile value disabled in the configuration tab, a dummy output appears:

[DeLinuxCo]

Question: is sof-firmware package installed? If not, install it.

[Alexey88]

Yes. There is a mistake. warning: unknown device type nvme0n1.

Found memtest86+ image: /boot/memtest86+/memtest.bin
/usr/bin/grub-probe: warning: unknown device type nvme0n1.
Found memtest86+ EFI image: /boot/memtest86+/memtest.efi
/usr/bin/grub-probe: warning: unknown device type nvme0n1.
done
:: Processing package changes...
(1/1) reinstalling sof-firmware                    [######################] 100%
:: Running post-transaction hooks...
(1/1) Arming ConditionNeedsUpdate...

[DeLinuxCo]

I had a similar issue on a mini-pc, you are welcomed to try the fix. It fixes a known regression bug, on the intel audio driver, which is what your audio device uses.

Open a terminal and run the following two commands:

echo "options snd-hda-intel dmic_detect=0" | sudo tee -a /etc/modprobe.d/alsa-base.conf

echo "blacklist snd_soc_skl" | sudo tee -a /etc/modprobe.d/blacklist.conf

No warranty implied or expressed…

[Alexey88]

There is still no sound

    ~  LC_ALL=C echo "options snd-hda-intel dmic_detect=0" | sudo tee -a /etc/modprobe.d/alsa-base.conf
[sudo] пароль для alexey:     
options snd-hda-intel dmic_detect=0

    ~  LC_ALL=C echo "blacklist snd_soc_skl" | sudo tee -a /etc/modprobe.d/blacklist.conf
blacklist snd_soc_skl

[Xephon]

Have you tried to google matebook d15 audio driver linux? There are a lot of complaints on the internet about that laptop model.

One of the proposed solutions to the dummy output problem includes compiling a custom kernel using this patch.

The other one is to buy an external sound card.