System won't start after driver update!

bananasplease · 3 July 2022 10:34

So, I was installing Doom Eternal and it says that I should update to at least 490xx. I’m running a 1660 ti. I opened the driver GUI that comes with manjaro (forget what it’s called) and uninstalled the 470xx that was there. I then autoupdated and it installed something like 515xx. I rebooted my computer and it gives me this error: Failed To Start Kernel Load Modules

So, I’ve booted from the USB I used to install manjaro in the first place, chrooted into the HDD, tried to uninstall the new driver and reinstall the 470xx, rebooted, and got the same error. I don’t know what to do. Appreciate any help! Here are my mhwd -l and -li outputs:

[manjaro /]# mhwd -l -d
--------------------------------------------------------------------------------
> PCI Device: /devices/pci0000:00/0000:00:01.3/0000:03:00.2/0000:20:01.0/0000:22:00.0 (0200:10ec:8168)
  Network controller Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
--------------------------------------------------------------------------------
  > AVAILABLE:

   NAME:	network-r8168
   ATTACHED:	PCI
   VERSION:	2016.04.20
   INFO:	RealTek RTL-8168 Gigabit Ethernet driver
   PRIORITY:	0
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0200 
   VENDORIDS:	1186 10ec 


--------------------------------------------------------------------------------
> PCI Device: /devices/pci0000:00/0000:00:03.1/0000:27:00.0 (0300:10de:2182)
  Display controller nVidia Corporation TU116 [GeForce GTX 1660 Ti]
--------------------------------------------------------------------------------
  > INSTALLED:

   NAME:	video-nvidia-470xx
   ATTACHED:	PCI
   VERSION:	2021.12.18
   INFO:	Closed source NVIDIA drivers for linux.
   PRIORITY:	4
   FREEDRIVER:	false
   DEPENDS:	-
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 
   VENDORIDS:	10de 

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 



  > AVAILABLE:

   NAME:	video-nvidia
   ATTACHED:	PCI
   VERSION:	2021.12.18
   INFO:	Closed source NVIDIA drivers for linux.
   PRIORITY:	5
   FREEDRIVER:	false
   DEPENDS:	-
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 
   VENDORIDS:	10de 

   NAME:	video-nvidia-470xx
   ATTACHED:	PCI
   VERSION:	2021.12.18
   INFO:	Closed source NVIDIA drivers for linux.
   PRIORITY:	4
   FREEDRIVER:	false
   DEPENDS:	-
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 
   VENDORIDS:	10de 

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 

   NAME:	video-modesetting
   ATTACHED:	PCI
   VERSION:	2020.01.13
   INFO:	X.org modesetting video driver.
   PRIORITY:	1
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 
   VENDORIDS:	* 

   NAME:	video-vesa
   ATTACHED:	PCI
   VERSION:	2017.03.12
   INFO:	X.org vesa video driver.
   PRIORITY:	0
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 
   VENDORIDS:	* 


Warning: no configs for USB devices found!

[manjaro /]# mhwd -li -d
   NAME:	video-nvidia-470xx
   ATTACHED:	PCI
   VERSION:	2021.12.18
   INFO:	Closed source NVIDIA drivers for linux.
   PRIORITY:	4
   FREEDRIVER:	false
   DEPENDS:	-
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 
   VENDORIDS:	10de 

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 


Warning: no installed configs for USB devices found!

maycne.sonahoz · 3 July 2022 11:06

Have you looked for similar issues?
https://forum.manjaro.org/search?q=Failed%20To%20Start%20Kernel%20Load%20Modules

bananasplease · 3 July 2022 11:43

Yes, I found this post:

But I don’t know how to uninstall all of the drivers and then install the desired one, or what about my drivers is causing the problem in the first place, really.

straycat · 3 July 2022 12:29

This might help.

bananasplease · 3 July 2022 13:14

Hello. Thanks for the wiki link - I tried using that page to solve my problem just now. I uninstalled video-nvidia-470xx and installed video-nvidia, which downloaded something like 515 again.

I tried rebooting after this, but the problem is the same. I am presented with error: Unable to start kernel load modules.

I am wary of experimenting with things I don’t understand lest I complicate the problem further.

brahma · 3 July 2022 13:27

are you chrooted?

straycat · 3 July 2022 13:45

I don’t know what kernels you have installed but you might try rebooting tapping the shift or the esc key to get to the boot menu then try choosing a different kernel.As far as helping @brahma is a lot better at this than I am.

bananasplease · 3 July 2022 13:49

Yes, I am using chroot from a USB to access the HDD. I am suspecting now that both the 470 and 515 require an updated kernel. Which would be why moving from one to the other has no effect on the error. I may have made the mistake of thinking that I was already on the 470 when I first updated, which would explain this. Perhaps I was using some even earlier driver.

brahma · 3 July 2022 13:50

output from:
mhwd-kernel -li && mhwd -l && mhwd -li

bananasplease · 3 July 2022 13:52

[manjaro /]# mhwd-kernel -li && mhwd -l && mhwd -li
Currently running: 5.4.18-1-MANJARO (linux54)
The following kernels are installed in your system:
   * linux54
> 0000:22:00.0 (0200:10ec:8168) Network controller Realtek Semiconductor Co., Ltd.:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
         network-r8168            2016.04.20                true            PCI


> 0000:27:00.0 (0300:10de:2182) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
          video-nvidia            2021.12.18               false            PCI
    video-nvidia-470xx            2021.12.18               false            PCI
           video-linux            2018.05.04                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI


> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
           video-linux            2018.05.04                true            PCI


Warning: No installed USB configs!

brahma · 3 July 2022 13:56

first rerun the update again:
sudo pacman-mirrors --fasttrack 5 && sudo pacman -Syyu
if there were no errors, install this kernel:
mhwd-kernel -i linux515
then type:
exit
and select the 515 in the grub menu and see if you can boot

bananasplease · 3 July 2022 14:01

Do I need to install a gfx driver after these updates? Or should I try and boot without it? I also don’t have grub menu, but I assume this is fine. Thank you for your help so far.

brahma · 3 July 2022 14:03

did the command run without any issues?
we will try booting without nvidia drivers, only with video-linux drivers…
and also provide output from:
inxi -xG

bananasplease · 3 July 2022 14:05

Okay! It is taking a while to update. (5gb apparently) I will send that output once it is done.

brahma · 3 July 2022 14:05

ok, if there are any errors post them here

Tshering · 3 July 2022 14:07

Why is this package installed ?

bananasplease · 3 July 2022 14:28

There were a few things that said error or warning during update. I’ll paste them just in case

(14/34) Updating linux initcpios...
==> Building image from preset: /etc/mkinitcpio.d/linux54.preset: 'default'
  -> -k /boot/vmlinuz-5.4-x86_64 -c /etc/mkinitcpio.conf -g /boot/initramfs-5.4-x86_64.img
==> Starting build: 5.4.200-1-MANJARO
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [autodetect]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
  -> Running build hook: [keyboard]
  -> Running build hook: [keymap]
loadkeys: Unable to open file: au: No such file or directory
  -> Running build hook: [filesystems]
==> Generating module dependencies
==> Creating gzip-compressed initcpio image: /boot/initramfs-5.4-x86_64.img
==> Image generation successful
==> Building image from preset: /etc/mkinitcpio.d/linux54.preset: 'fallback'
  -> -k /boot/vmlinuz-5.4-x86_64 -c /etc/mkinitcpio.conf -g /boot/initramfs-5.4-x86_64-fallback.img -S autodetect
==> Starting build: 5.4.200-1-MANJARO
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: qed
==> WARNING: Possibly missing firmware for module: bfa
==> WARNING: Possibly missing firmware for module: qla2xxx
==> WARNING: Possibly missing firmware for module: qla1280
  -> Running build hook: [keyboard]
  -> Running build hook: [keymap]
loadkeys: Unable to open file: au: No such file or directory
  -> Running build hook: [filesystems]
==> Generating module dependencies
==> Creating gzip-compressed initcpio image: /boot/initramfs-5.4-x86_64-fallback.img
==> Image generation successful
(15/34) Updating Grub-Bootmenu
Generating grub configuration file ...
Found theme: /usr/share/grub/themes/manjaro/theme.txt
Found linux image: /boot/vmlinuz-5.4-x86_64
Found initrd image: /boot/amd-ucode.img /boot/initramfs-5.4-x86_64.img
Found initrd fallback image: /boot/initramfs-5.4-x86_64-fallback.img
Warning: os-prober will be executed to detect other bootable partitions.
Its output will be used to detect bootable binaries on them and create new boot entries.
grub-probe: error: cannot find a GRUB drive for /dev/sdb4.  Check your device.map.
grub-probe: error: cannot find a GRUB drive for /dev/sdb4.  Check your device.map.
Found memtest86+ image: /boot/memtest86+/memtest.bin
done

And here is inxi output:

[manjaro /]# inxi -xG
12Graphics:
  12Device-1 NVIDIA TU116 [GeForce GTX 1660 Ti] 12vendor Gigabyte 12driver nvidia 12v 440.59 12arch Turing
    12bus-ID 27:00.0
  12Display 12server X.org 12v 1.21.1.3 12driver 12X 12loaded nvidia 12gpu nvidia
  12Message GL data unavailable for root.

I will do the kernel installation now.

bananasplease · 3 July 2022 14:28

I don’t know. I don’t know what that is.

brahma · 3 July 2022 14:32

it looks good, but you have only nvidia graphics, and have installed video linux, so first install a newer kernel:
mhwd-kernel -i linux515
uninstall video linux:
mhwd -r pci video-linux
install nvidia:
mhwd -i pci video-nvidia
exit
reboot and during booting tap repeatedly esc and hopefully the grub menu appears, and under advanced options select the 5.15 kernel

bananasplease · 3 July 2022 14:45

Okay, this seems to have worked. I am back in my system! Thanks for all your help! Should I do anything else? I got a notification, saying a newer kernel was available, after startup.