Specific user can't access intenet with browsers

i can’t access internet with my main user. ping, route, traceroute all is working. Also I can access all my intranet devices but no address outside in the internet through browsers. I’m able to access the internet with a textbased browser like lynx. I also created a new user who has no restrictions.

So the problem might be with some user settings. After several hours I dont know where to look.

If Firefox is your browser, take a look at this post:

It doesn’t depend on the browser. I tried chrome, brave, vivaldi, opera and firefox.

You’ll need to tell us more about your system.

I’m pretty sure all of those ‘big’ browsers forcibly enact their own DNS unless you otherwise change that setting.
Maybe worth looking?

https://wiki.archlinux.org/title/Firefox/Privacy#Disable/enforce_‘Trusted_Recursive_Resolver’

  Kernel: 5.10.89-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
    root=UUID=b2a8fbb1-c156-402b-9cb2-6694f678acb1 ro quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: KDE Plasma 5.23.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop System: Micro-Star product: MS-7B84 v: 1.0
    serial: <superuser required>
  Mobo: Micro-Star model: B450M PRO-M2 (MS-7B84) v: 1.0
    serial: <superuser required> UEFI: American Megatrends v: 2.40
    date: 12/17/2018
Battery:
  Device-1: hidpp_battery_0 model: Logitech MK700 serial: <filter>
    charge: 70% (should be ignored) rechargeable: yes status: Discharging
  Device-2: hidpp_battery_1
    model: Logitech Marathon Mouse/Performance Plus M705 serial: <filter>
    charge: 55% (should be ignored) rechargeable: yes status: Discharging
Memory:
  RAM: total: 15.64 GiB used: 3.51 GiB (22.5%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 5 2600 bits: 64 type: MT MCP arch: Zen+
    family: 0x17 (23) model-id: 8 stepping: 2 microcode: 0x800820D
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 576 KiB desc: d-6x32 KiB; i-6x64 KiB L2: 3 MiB desc: 6x512 KiB
    L3: 16 MiB desc: 2x8 MiB
  Speed (MHz): avg: 2340 high: 3799 min/max: 1550/3400 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1555 2: 2250
    3: 1516 4: 1516 5: 3799 6: 3798 7: 1519 8: 1518 9: 3799 10: 3787 11: 1517
    12: 1512 bogomips: 81615
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb cpuid
    cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid
    fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf lahf_lm lbrv lm
    mca mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc
    nopl npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq
    pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse
    pse36 rdrand rdseed rdtscp rep_good sep sev sev_es sha_ni skinit smap smca
    sme smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm svm_lock
    syscall tce topoext tsc tsc_scale v_vmsave_vmload vgif vmcb_clean vme
    vmmcall wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP:
    disabled, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GP108 [GeForce GT 1030] vendor: Micro-Star MSI
    driver: nvidia v: 495.44 alternate: nouveau,nvidia_drm bus-ID: 1f:00.0
    chip-ID: 10de:1d01 class-ID: 0300
  Device-2: Microdia Webcam Vitade AF type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-2:2 chip-ID: 0c45:6366
    class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org 1.21.1.2 compositor: kwin_x11 driver:
    loaded: nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3840x2160 s-dpi: 125 s-size: 780x439mm (30.7x17.3")
    s-diag: 895mm (35.2")
  Monitor-1: HDMI-0 res: 3840x2160 hz: 60 dpi: 160
    size: 608x345mm (23.9x13.6") diag: 699mm (27.5")
  OpenGL: renderer: NVIDIA GeForce GT 1030/PCIe/SSE2 v: 4.6.0 NVIDIA 495.44
    direct render: Yes
Audio:
  Device-1: NVIDIA GP108 High Definition Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel bus-ID: 1f:00.1 chip-ID: 10de:0fb8
    class-ID: 0403
  Device-2: AMD Family 17h HD Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel bus-ID: 21:00.3 chip-ID: 1022:1457
    class-ID: 0403
  Device-3: Microdia Webcam Vitade AF type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-2:2 chip-ID: 0c45:6366
    class-ID: 0102 serial: <filter>
  Device-4: Texas Instruments PCM2902 Audio Codec type: USB
    driver: hid-generic,snd-usb-audio,usbhid bus-ID: 3-3:3 chip-ID: 08bb:2902
    class-ID: 0300
  Sound Server-1: ALSA v: k5.10.89-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.42 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Micro-Star MSI driver: r8169 v: kernel port: f000 bus-ID: 1b:00.0
    chip-ID: 10ec:8168 class-ID: 0200
  IF: enp27s0 state: down mac: <filter>
  Device-2: Intel Wireless 8260 driver: iwlwifi v: kernel bus-ID: 1d:00.0
    chip-ID: 8086:24f3 class-ID: 0280
  IF: wlp29s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
    bus-ID: 1-9:5 chip-ID: 8087:0a2b class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.14 TiB used: 577.64 GiB (49.4%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: A-Data model: SX6000PNP
    size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: V9001b31 temp: 48.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000DM010-2EP102
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: HDD rpm: 7200 serial: <filter> rev: CC43 scheme: MBR
  Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVDRAM GH24NSD1 rev: LG00
    dev-links: cdrom
  Features: speed: 12 multisession: yes audio: yes dvd: yes
    rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
  ID-1: / raw-size: 238.17 GiB size: 233.43 GiB (98.01%)
    used: 123.83 GiB (53.0%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: b2a8fbb1-c156-402b-9cb2-6694f678acb1
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 300 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: 6969-E410
  ID-3: /home raw-size: 931.51 GiB size: 915.89 GiB (98.32%)
    used: 453.81 GiB (49.5%) fs: ext4 dev: /dev/sda1 maj-min: 8:1
    label: home-Partition uuid: be8713e1-44f3-4b2b-b0b3-cbf51c36eb94
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 512 MiB used: 2 MiB (0.4%) priority: -2
    file: /swapfile
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 10 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-2:2 info: Microdia Webcam Vitade AF type: Video,Audio
    driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s
    power: 500mA chip-ID: 0c45:6366 class-ID: 0102 serial: <filter>
  Device-2: 1-3:3 info: Reiner SCT Kartensysteme cyberJack RFID standard
    dual interface smartcard reader
    type: <vendor specific> driver: usbfs interfaces: 1 rev: 2.0
    speed: 12 Mb/s power: 192mA chip-ID: 0c4b:0500 class-ID: 0000
    serial: <filter>
  Device-3: 1-6:4 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
    driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
    power: 98mA chip-ID: 046d:c52b class-ID: 0300
  Device-4: 1-9:5 info: Intel Bluetooth wireless interface type: Bluetooth
    driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA
    chip-ID: 8087:0a2b class-ID: e001
  Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 3-1:2 info: Realtek RTS5411 Hub ports: 4 rev: 2.1 speed: 480 Mb/s
    chip-ID: 0bda:5411 class-ID: 0900
  Device-1: 3-3:3 info: Texas Instruments PCM2902 Audio Codec
    type: Audio,HID driver: hid-generic,snd-usb-audio,usbhid interfaces: 4
    rev: 1.1 speed: 12 Mb/s power: 100mA chip-ID: 08bb:2902 class-ID: 0300
  Hub-5: 4-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-6: 4-1:2 info: Realtek Hub ports: 4 rev: 3.0 speed: 5 Gb/s
    chip-ID: 0bda:0411 class-ID: 0900
Sensors:
  System Temperatures: cpu: 56.9 C mobo: N/A gpu: nvidia temp: 58 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 43%
Info:
  Processes: 376 Uptime: 3h 51m wakeups: 65 Init: systemd v: 250
  tool: systemctl Compilers: gcc: 11.1.0 clang: 13.0.0 Packages: pacman: 1924
  lib: 463 flatpak: 0 Shell: Zsh v: 5.8 default: Bash v: 5.1.12
  running-in: konsole inxi: 3.3.11

Do you need some more info?

Thanks! I changed the DNS settings. That didn’t change anything.

Do you use anything else that could mitigate the connections?
A network shaper? Firewall? Special router settings?

No firewall, no special DNS or router settings. The new user is on the same computer, so it can’t be the router or global settings. I renamed the whole ~/.config and got a new virgin one. But no changes.

I deleted ~/.mozilla. Now I’m able to connect to the internt via firefox. :slight_smile:
Where are these directories for vivaldi, brave, chrome?

~/.config/chromium
~/.config/google-chrome

I never used the other two - but it’s likely also in that directory

I renamed these two directories (even ~/.config/vivaldi) but this didn’t change anything.

After firefox was running but not the chrome based browsers, I tried everything with these broken browsers. deleting all browser data, resetting to factory defaults etc.pp. nothing worked. Than I remebered * have timeshift installed an dtried it for the very first time. And bähm all worked again.

I guess the reason was that I shutdown my system to “standby” which disrupted my system not for the first time.

Now I’m very happy about timeshift! :slight_smile:

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