Hello,
I recently installed Manjaro on a Thinkpad P14s. I have an issues where audio will no longer play (I can’t head anything out of the speakers) after using the machine for some time. The audio will not come out of the laptop speakers nor the connected HDMI monitor (which I usually use for sound) once the issue starts. I haven’t been able to correlate some event to when the sound stops working.
Below is some information from my machine. Please do let me know what else I can provide to dig into this issue. You will see a dock connected in the information below, the I don’t use it for sound and the HDMI for the monitor is connected directly to the laptop.
What can I do to track down the issue? I’ve read some people talking about auto-mute being an issue, but I’m not really sure how to dig into that or even check if something has been muted (everything looks unmuted in my KDE sound panels).
lsb_release -a
LSB Version: n/a
Distributor ID: ManjaroLinux
Description: Manjaro Linux
Release: 22.0.0
Codename: Sikaris
pactl list cards
Card #0
Name: alsa_card.usb-Lenovo_ThinkPad_Thunderbolt_3_Dock_USB_Audio_000000000000-00
Driver: module-alsa-card.c
Owner Module: 6
Properties:
alsa.card = "1"
alsa.card_name = "ThinkPad Thunderbolt 3 Dock USB"
alsa.long_card_name = "Lenovo ThinkPad Thunderbolt 3 Dock USB at usb-0000:52:00.0-2.1.1.4, full speed"
alsa.driver_name = "snd_usb_audio"
device.bus_path = "pci-0000:52:00.0-usb-0:2.1.1.4:1.0"
sysfs.path = "/devices/pci0000:00/0000:00:07.2/0000:50:00.0/0000:51:02.0/0000:52:00.0/usb5/5-2/5-2.1/5-2.1.1/5-2.1.1.4/5-2.1.1.4:1.0/sound/card1"
udev.id = "usb-Lenovo_ThinkPad_Thunderbolt_3_Dock_USB_Audio_000000000000-00"
device.bus = "usb"
device.vendor.id = "17ef"
device.vendor.name = "Lenovo"
device.product.id = "3083"
device.product.name = "ThinkPad Thunderbolt 3 Dock USB Audio"
device.serial = "Lenovo_ThinkPad_Thunderbolt_3_Dock_USB_Audio_000000000000"
device.string = "1"
device.description = "ThinkPad Thunderbolt 3 Dock USB Audio"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-usb"
Profiles:
input:mono-fallback: Mono Input (sinks: 0, sources: 1, priority: 1, available: yes)
output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 6500, available: yes)
output:analog-stereo+input:mono-fallback: Analog Stereo Output + Mono Input (sinks: 1, sources: 1, priority: 6501, available: yes)
output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 5500, available: yes)
output:iec958-stereo+input:mono-fallback: Digital Stereo (IEC958) Output + Mono Input (sinks: 1, sources: 1, priority: 5501, available: yes)
output:iec958-ac3-surround-51: Digital Surround 5.1 (IEC958/AC3) Output (sinks: 1, sources: 0, priority: 300, available: yes)
output:iec958-ac3-surround-51+input:mono-fallback: Digital Surround 5.1 (IEC958/AC3) Output + Mono Input (sinks: 1, sources: 1, priority: 301, available: yes)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: off
Ports:
analog-input-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, availability unknown)
Properties:
device.icon_name = "audio-input-microphone"
Part of profile(s): input:mono-fallback, output:analog-stereo+input:mono-fallback, output:iec958-stereo+input:mono-fallback, output:iec958-ac3-surround-51+input:mono-fallback
analog-output: Analog Output (type: Analog, priority: 9900, latency offset: 0 usec, availability unknown)
Part of profile(s): output:analog-stereo, output:analog-stereo+input:mono-fallback
iec958-stereo-output: Digital Output (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:mono-fallback
Card #1
Name: alsa_card.usb-Sunplus_IT_Co_Trust_USB_Camera_20200707002-02
Driver: module-alsa-card.c
Owner Module: 7
Properties:
alsa.card = "0"
alsa.card_name = "Trust USB Camera"
alsa.long_card_name = "Sunplus IT Co Trust USB Camera at usb-0000:52:00.0-2.4.1, high speed"
alsa.driver_name = "snd_usb_audio"
device.bus_path = "pci-0000:52:00.0-usb-0:2.4.1:1.2"
sysfs.path = "/devices/pci0000:00/0000:00:07.2/0000:50:00.0/0000:51:02.0/0000:52:00.0/usb5/5-2/5-2.4/5-2.4.1/5-2.4.1:1.2/sound/card0"
udev.id = "usb-Sunplus_IT_Co_Trust_USB_Camera_20200707002-02"
device.bus = "usb"
device.vendor.id = "145f"
device.vendor.name = "Trust"
device.product.id = "0203"
device.product.name = "Trust USB Camera"
device.serial = "Sunplus_IT_Co_Trust_USB_Camera_20200707002"
device.form_factor = "webcam"
device.string = "0"
device.description = "Trust USB Camera"
module-udev-detect.discovered = "1"
device.icon_name = "camera-web-usb"
Profiles:
input:mono-fallback: Mono Input (sinks: 0, sources: 1, priority: 1, available: yes)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: off
Ports:
analog-input-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, availability unknown)
Properties:
device.icon_name = "audio-input-microphone"
Part of profile(s): input:mono-fallback
Card #2
Name: alsa_card.usb-Trust_USB_microphone_Trust_USB_microphone_20191101-00
Driver: module-alsa-card.c
Owner Module: 8
Properties:
alsa.card = "2"
alsa.card_name = "Trust USB microphone"
alsa.long_card_name = "Trust USB microphone Trust USB microphone at usb-0000:52:00.0-2.4.4, full speed"
alsa.driver_name = "snd_usb_audio"
device.bus_path = "pci-0000:52:00.0-usb-0:2.4.4:1.0"
sysfs.path = "/devices/pci0000:00/0000:00:07.2/0000:50:00.0/0000:51:02.0/0000:52:00.0/usb5/5-2/5-2.4/5-2.4.4/5-2.4.4:1.0/sound/card2"
udev.id = "usb-Trust_USB_microphone_Trust_USB_microphone_20191101-00"
device.bus = "usb"
device.vendor.id = "145f"
device.vendor.name = "Trust"
device.product.id = "02b4"
device.product.name = "Trust USB microphone "
device.serial = "Trust_USB_microphone_Trust_USB_microphone_20191101"
device.form_factor = "microphone"
device.string = "2"
device.description = "Trust USB microphone "
module-udev-detect.discovered = "1"
device.icon_name = "audio-input-microphone-usb"
Profiles:
input:mono-fallback: Mono Input (sinks: 0, sources: 1, priority: 1, available: yes)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: input:mono-fallback
Ports:
analog-input-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, availability unknown)
Properties:
device.icon_name = "audio-input-microphone"
Part of profile(s): input:mono-fallback
Card #3
Name: alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic
Driver: module-alsa-card.c
Owner Module: 9
Properties:
alsa.card = "3"
alsa.card_name = "sof-hda-dsp"
alsa.long_card_name = "LENOVO-20VX009QUK-ThinkPadP14sGen2i"
alsa.driver_name = "snd_soc_skl_hda_dsp"
device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card3"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "a0c8"
device.product.name = "Tiger Lake-LP Smart Sound Technology Audio Controller"
device.string = "3"
device.description = "Tiger Lake-LP Smart Sound Technology Audio Controller"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
Profiles:
HiFi: Play HiFi quality Music (sinks: 4, sources: 2, priority: 40768, available: yes)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: HiFi
Ports:
[Out] HDMI3: HDMI / DisplayPort 3 Output (type: HDMI, priority: 700, latency offset: 0 usec, not available)
Part of profile(s): HiFi
[Out] HDMI2: HDMI / DisplayPort 2 Output (type: HDMI, priority: 600, latency offset: 0 usec, not available)
Part of profile(s): HiFi
[Out] HDMI1: HDMI / DisplayPort 1 Output (type: HDMI, priority: 500, latency offset: 0 usec, available)
Properties:
device.product.name = "BenQ EX3415R"
Part of profile(s): HiFi
[Out] Speaker: Speaker (type: Speaker, priority: 100, latency offset: 0 usec, availability unknown)
Part of profile(s): HiFi
[Out] Headphones: Headphones (type: Headphones, priority: 200, latency offset: 0 usec, not available)
Part of profile(s): HiFi
[In] Mic2: Headphones Stereo Microphone (type: Mic, priority: 200, latency offset: 0 usec, not available)
Part of profile(s): HiFi
[In] Mic1: Digital Microphone (type: Mic, priority: 100, latency offset: 0 usec, availability unknown)
Part of profile(s): HiFi
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 1: USB [ThinkPad Thunderbolt 3 Dock USB], device 0: USB Audio [USB Audio]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 3: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) []
Subdevices: 1/1
Subdevice #0: subdevice #0
card 3: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) []
Subdevices: 0/1
Subdevice #0: subdevice #0
card 3: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) []
Subdevices: 1/1
Subdevice #0: subdevice #0
card 3: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) []
Subdevices: 1/1
Subdevice #0: subdevice #0
card 3: sofhdadsp [sof-hda-dsp], device 31: HDA Analog Deep Buffer (*) []
Subdevices: 1/1
Subdevice #0: subdevice #0