I recently experienced multiple random freezing (keyboard and mouse no longer work and screen freezes) on both XFCE and Budgie running various kernels (5.10 LTS, 5.13). What can be the problem?
1 Like
Though I do not have an AMD GPU I wanted to share that I have had no more freezes since upgrading MESA to the latest version (I forced an upgrade by using the Downgrade option as explained on an AMD GPU thread (system-frequently-crashing-after-gpu-drivers-update/62139)
Since installing 21.1.5 MESA I have no more freezes (Believe 21.1.4 may also workā¦). Just wanted to share this if it helps people experiencing freezing on intel i5 plus NVIDIA GPU combinations.
1 Like
Ok, after 2 days of running, I have had 2 freezes within the first 5 minutes of booting up. I have the latest linux firmware, Nvidia drivers, Kennel LTS 5.10. I am at a loss as to what this can be. Any help would be appreciated. Freezes also happened on 5.13 (running now 5.13.4.1)
System:
Kernel: 5.13.4-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64
root=UUID=857f084c-0a80-4130-816a-b684c710b657 rw quiet apparmor=1
security=apparmor udev.log_priority=3
Desktop: Budgie 10.5.3 info: budgie-panel wm: budgie-wm dm: LightDM 1.30.0
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Desktop System: ZOTAC product: ZBOX-EN760 v: XX serial: <filter>
Mobo: ZOTAC model: ZBOX-EN760 v: XX serial: <filter>
UEFI: American Megatrends v: B248P002 date: 06/17/2014
Battery:
Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 2S
serial: <filter> charge: 100% (should be ignored) rechargeable: yes
status: Discharging
Memory:
RAM: total: 15.59 GiB used: 2.33 GiB (15.0%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: Dual Core model: Intel Core i5-4200U bits: 64 type: MT MCP
arch: Haswell family: 6 model-id: 45 (69) stepping: 1 microcode: 26 cache:
L2: 3 MiB bogomips: 18360
Speed: 1596 MHz min/max: 800/2600 MHz Core speeds (MHz): 1: 1596 2: 1593
3: 1673 4: 1596
Flags: abm acpi aes aperfmperf apic arat arch_perfmon avx avx2 bmi1 bmi2 bts
clflush cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm
dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase
fxsr ht ibpb ibrs ida invpcid invpcid_single lahf_lm lm mca mce md_clear mmx
monitor movbe msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdtscp rep_good
sdbg sep smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2
tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid xsave
xsaveopt xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: NVIDIA GM107M [GeForce GTX 860M] vendor: ZOTAC driver: nvidia
v: 470.57.02 alternate: nouveau,nvidia_drm bus-ID: 04:00.0
chip-ID: 10de:1392 class-ID: 0300
Display: x11 server: X.Org 1.20.11 compositor: budgie-wm driver:
loaded: nvidia display-ID: :0 screens: 1
Screen-1: 0 s-res: 2560x1440 s-dpi: 96 s-size: 677x381mm (26.7x15.0")
s-diag: 777mm (30.6")
Monitor-1: HDMI-0 res: 2560x1440 hz: 60 dpi: 118
size: 553x311mm (21.8x12.2") diag: 634mm (25")
OpenGL: renderer: NVIDIA GeForce GTX 860M/PCIe/SSE2
v: 4.6.0 NVIDIA 470.57.02 direct render: Yes
Audio:
Device-1: Intel 8 Series HD Audio vendor: ZOTAC driver: snd_hda_intel
v: kernel bus-ID: 00:1b.0 chip-ID: 8086:9c20 class-ID: 0403
Device-2: NVIDIA GM107 High Definition Audio [GeForce 940MX] vendor: ZOTAC
driver: snd_hda_intel v: kernel bus-ID: 04:00.1 chip-ID: 10de:0fbc
class-ID: 0403
Device-3: Comtrue E1DA #9038D PCM32/384 DSD256 type: USB
driver: hid-generic,snd-usb-audio,usbhid bus-ID: 2-2:3 chip-ID: 2fc6:6013
class-ID: 0300 serial: <filter>
Sound Server-1: ALSA v: k5.13.4-1-MANJARO running: yes
Sound Server-2: JACK v: 0.125.0 running: no
Sound Server-3: PulseAudio v: 14.2 running: no
Sound Server-4: PipeWire v: 0.3.32 running: yes
Network:
Device-1: Intel Wireless 3160 driver: iwlwifi v: kernel port: f000
bus-ID: 02:00.0 chip-ID: 8086:08b3 class-ID: 0280
IF: wlp2s0 state: down mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ZOTAC driver: r8168 v: 8.049.02-NAPI modules: r8169 port: e000
bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp3s0 state: down mac: <filter>
Device-3: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ZOTAC driver: r8168 v: 8.049.02-NAPI modules: r8169 port: c000
bus-ID: 05:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp5s0 state: up speed: 100 Mbps duplex: full mac: <filter>
IP v4: <filter> type: noprefixroute scope: global broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
IF-ID-1: docker0 state: down mac: <filter>
IP v4: <filter> scope: global broadcast: <filter>
IF-ID-2: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
IP v4: <filter> type: noprefixroute scope: global
IP v6: <filter> virtual: stable-privacy scope: link
WAN IP: <filter>
Bluetooth:
Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
bus-ID: 2-6:7 chip-ID: 8087:07dc class-ID: e001
Report: bt-adapter ID: hci0 rfk-id: 1 state: up address: <filter>
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 698.65 GiB used: 53.45 GiB (7.7%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital
model: WDS500G2B0A-00SM50 size: 465.76 GiB block-size: physical: 512 B
logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 20WD
scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: Samsung
model: Portable SSD T3 size: 232.89 GiB block-size: physical: 512 B
logical: 512 B type: SSD serial: <filter> scheme: MBR
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 68.61 GiB size: 67.29 GiB (98.07%) used: 53.42 GiB (79.4%)
fs: ext4 dev: /dev/sda6 maj-min: 8:6 label: N/A
uuid: 857f084c-0a80-4130-816a-b684c710b657
ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
used: 25.8 MiB (26.9%) fs: vfat dev: /dev/sda2 maj-min: 8:2 label: N/A
uuid: 12D4-94FA
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/sda1 maj-min: 8:1 size: 300 MiB fs: ntfs label: Wiederherstellung
uuid: 3440D41A40D3E122
ID-2: /dev/sda3 maj-min: 8:3 size: 128 MiB fs: <superuser required>
label: N/A uuid: N/A
ID-3: /dev/sda4 maj-min: 8:4 size: 153.94 GiB fs: ntfs label: N/A
uuid: D0B8D959B8D93EA2
ID-4: /dev/sda5 maj-min: 8:5 size: 510 MiB fs: ntfs label: N/A
uuid: 287284A0728473FA
ID-5: /dev/sdb1 maj-min: 8:17 size: 232.88 GiB fs: exfat label: Samsung_T3
uuid: 9C6E-2E4D
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0
speed: 480 Mb/s chip-ID: 8087:8000 class-ID: 0900
Hub-3: 2-0:1 info: Full speed (or root) Hub ports: 9 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 2-2:3 info: Comtrue E1DA #9038D PCM32/384 DSD256 type: Audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 2fc6:6013 class-ID: 0300 serial: <filter>
Hub-4: 2-4:4 info: Alcor Micro USB Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 058f:6254 class-ID: 0900
Device-1: 2-4.3:6 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
power: 98mA chip-ID: 046d:c52b class-ID: 0300
Device-2: 2-4.4:8 info: Holtek type: Keyboard,HID driver: hid-generic,usbhid
interfaces: 2 rev: 2.0 speed: 1.5 Mb/s power: 100mA chip-ID: 04d9:a088
class-ID: 0300
Device-3: 2-5:5 info: Realtek RTS5129 Card Reader Controller
type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
class-ID: ff00 serial: <filter>
Device-4: 2-6:7 info: Intel Bluetooth wireless interface type: Bluetooth
driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA
chip-ID: 8087:07dc class-ID: e001
Hub-5: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.0 speed: 5 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Device-1: 3-1:2 info: Samsung Portable SSD T3 (MU-PT250B MU-PT500B)
type: Mass Storage driver: uas interfaces: 1 rev: 3.0 speed: 5 Gb/s
power: 896mA chip-ID: 04e8:61f3 class-ID: 0806 serial: <filter>
Sensors:
System Temperatures: cpu: 29.8 C mobo: 27.8 C gpu: nvidia temp: 47 C
Fan Speeds (RPM): N/A
Info:
Processes: 282 Uptime: 24m wakeups: 4 Init: systemd v: 248 tool: systemctl
Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: 1612 pacman: 1564 lib: 353
flatpak: 36 snap: 12 Shell: Bash v: 5.1.8 running-in: gnome-terminal
inxi: 3.3.06
When the system freezes, nothing works. I cannot SSH into the machine. I have to hard reset.
Suggestions would be appreciated.
I checked journal and dmesg for obvious errors and I could not spot anything of noteā¦
I have run a memory test with multiple passes and RAM is fine.
1 Like
Depending on how hard your hard reset was, please read this:
and after the next crash:
-
REISUB
-
provide the output to
journalctl --system --boot=0 --priority=3 | tail --lines=50
Thanks a lot. All your tips have been really helpful. I now know what REISUB is 
and I just reconfigured grub and tested it. Works. However, when my system freezes normally the keyboard becomes totally unresponsive (caps lock for example does not work and no lights), so I am curious to see if REISUB will work. I have read reddit forums where numerous people have had random freezes with NVIDIA drivers where the keyboard also becomes unresponsive so I pretty sure it is a driver issueā¦
I should add that some of the crashes happened when using Thunderbird (at least 3 of the recent crashes) and Thunderbird is built using Firefox functionality with hardware acceleration on as default. Another crash happened when starting Firefox browser. I have for now disabled all hardware acceleration on email/browsers but this is not a permanent solution.
Another day, another crashā¦REISUSB did not work. Keyboard totally frozen
I ran journalctl --system --boot=0 --priority=3 | tail --lines=50
Also did boot=-1
Both logs had identical outputs.
Aug 03 07:32:37 cm-zboxen760 kernel:
Aug 03 07:32:41 cm-zboxen760 systemd[662]: PAM failed: Authentication service cannot retrieve authentication info
Aug 03 07:32:41 XXXX systemd[662]: user@971.service: Failed to set up PAM session: Operation not permitted
Aug 03 07:32:41 XXX systemd[662]: user@971.service: Failed at step PAM spawning /usr/lib/systemd/systemd: Operation not permitted
Aug 03 07:32:41 XXX systemd[1]: Failed to start User Manager for UID 971.
Aug 03 07:32:56 XXX lightdm[1200]: gkr-pam: unable to locate daemon control file
This is it. Almost every day I get a crash. Latest updates installed. Crash happens on both 5.10 and 5.13 kernels. So frustrating. This time the crash happened when opening Brave (a chromium based browser and acceleration was turned on, but crashes happen when it is off as well).
System was stable for about 5 days and again crashed. Running Librecad this time caused the crash.
I come to this forum from time to time to check if this problem is already solved, andā¦ well I see that is not, at least if your problem is the same as mine.
The problem has been around for almost a year already, and still no solution.
The thing is that the Arch kernel, from 5.2 or so, freezes randomly in Haswell CPUs (at least, that ones).
This is probably because of the scheduler or something like that (the thing that changes the CPU power from āenergyā to āperformanceā) which is broken for the Haswell CPUs afaik.
The solution is to use 4.19 kernel and hope to have an usable kernel in the future before this kernel becomes too old.
Another solution could be to set the CPU always to performance, I donāt like to do that, so what I do is to open something in Lutris so the Lutris scripts set the CPU to performance automatically until you close Lutris, itās a temporal solution but it works for me (no more freezes). There are probably better ways to do so, but idk them.
Also all of this is supposing that your problem is the same as mine, I canāt guarantee that butā¦ freezes + firefox + no REISUB + Haswell + Nvidia driversā¦ is the same situation for me.
Iām sorry if my explanations were not ātechnicalā but Iām not a Linux proā¦
1 Like
Why donāt you install TLP or slimbook battery 
?
True, thatās the solution I didnāt know XD.
I mean, I knew about that programs, but I never thought of using them on a desktop PC, but for this purpose it would be useful, thanks.
Thanks for the suggestions. Really appreciate itā¦
I tried the CPU setting. Makes no difference. Still have random freezes. This time though the machine will restart after a few minutes on its own (but not gently, like a hard reset). Before it just froze.
Iām using Lenovo Ideapad Gaming 3 (AMD CPU with integrated GPU and NVDIA VGA) and notice that it always freeze, usually first 10 or 15 minutes after booting up. I notice that the problem will not occur if Iām using only integrated GPU (config this by using optimus-manager).
This is the log collection from ~/.xsession_errors. Iām using XFCE by the way
[1534:1:1026/173153.981941:ERROR:command_buffer_proxy_impl.cc(328)] GPU state invalid after WaitForGetOffsetInRange.
[1122:1122:1026/173154.014048:ERROR:gpu_process_host.cc(979)] GPU process exited unexpectedly: exit_code=512
[16392:16392:1026/173154.387588:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.