Hello,
Is either this model
https://wiki.archlinux.org/title/Dell_XPS_13_(7390)
or this one
https://wiki.archlinux.org/title/Dell_XPS_13_2-in-1_(7390)
And based on your description that is getting frozen, i guess is the latter one. You have to change the BIOS from the default “RAID mode” to “AHCI mode” and disable secure boot if there is that option.
If you gain access to the system (Live or Installed), share some information about it as described in [HowTo] Provide System Information