Printer used to work, but abruptly stopped

Support Printers
#1

Hi,

I have a Canon ImageClass MF3010. A week ago it was working great, but this morning it stopped working.

When sending it a print job it does nothing but I get a notification that the job is complete. This is described in the Arch Linux Wiki under CUPS, but the proposed solution is a driver upgrade, but the printer was working last week, so the driver is up to date.

So far I tried:

  1. Rebooting the computer and printer.
  2. Uninstalling and reinstalling the printer.
  3. Tested the scanner (to ensure the USB plug works.)
  4. Ran the command lpinfo -vwhich lists the printer and doesn’t show anything weird.
#2

How strange - I have exactly the same problem with a canon MF4100.

The printer works fine on macbook (of course) and worked fine on manjaro until a couple of days ago (not exactly sure since the printer isn’t used that much).

CUPS reports no errors and says the job is completed.

A real WTF :slight_smile:

#3

Here is the output of lpoptions -p Canon_MF4100_Series_ Does anything look weird?

copies=1
device-uri=cnusb:/dev/usb/lp0
finishings=3
job-cancel-after=10800
job-hold-until=no-hold
job-priority=50
job-sheets=none,none
marker-change-time=0
number-up=1
printer-commands=AutoConfigure,Clean,PrintSelfTestPage
printer-info=‘Canon
MF4100
Series
(FAX)’
printer-is-accepting-jobs=true
printer-is-shared=true
printer-is-temporary=false
printer-location
printer-make-and-model=‘Canon
MF4100
Series
UFRII
LT’
printer-state=3
printer-state-change-time=1602262999
printer-state-reasons=none
printer-type=8525012
printer-uri-supported=ipp://localhost/printers/Canon_MF4100_Series_

#4

In case anyone is still watching, the problem is a ghostscript “upgrade”

ghostscript - 9.53.2-1 does not work
ghostscript - 9.53.3-2 does work and is available at:
https://www.archlinux.org/packages/extra/x86_64/ghostscript/

1 Like
#5

spoke a little too soon … local printing with canon now works but I get the same original symptoms (no printing, no errors) with network printing …