Playback and video not working

Recently when I try to watch any video on Youtube with either Chrome or Firefox, it won’t load and shows the message “If playback doesn’t begin shortly, try restarting your device” instead.

I notice it’s not just Youtube. Netflix and even my Spotify music won’t load either. And when I play local videos with VLC, there is video but no audio at all.

I’ve tried rebooting and it seems that Spotify and VLC work fine when the system starts, but as soon as I go to any streaming site everything breaks again.

I have no idea what causes the problem and I’m not even sure what the problem is (if it’s just audio, why isn’t Youtube or Netflix loading?), so I have no clue where to start looking.
I’ve tried switching back to the stable branch but the problem remains. Also, I have Windows installed on my other disk and when I boost into Windows, everything works fine so I guess it’s not a hardware problem.

Please help!

System:
  Kernel: 5.15.40-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=786b2471-02ea-403f-b43e-70091b54a08e rw quiet apparmor=1
    security=apparmor resume=UUID=c70c33b5-9eeb-42b4-bb11-632775cf7cda
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.24.5 tk: Qt v: 5.15.4 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop System: Gigabyte product: B360 AORUS GAMING 3 WIFI v: N/A
    serial: <superuser required>
  Mobo: Gigabyte model: B360 AORUS GAMING 3 WIFI-CF
    serial: <superuser required> UEFI: American Megatrends v: F14
    date: 07/07/2020
CPU:
  Info: model: Intel Core i7-8700 bits: 64 type: MT MCP arch: Coffee Lake
    family: 6 model-id: 0x9E (158) stepping: 0xA (10) microcode: 0xF0
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB
    L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 800 min/max: 800/4600 scaling: driver: intel_pstate
    governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
    8: 800 9: 800 10: 800 11: 800 12: 800 bogomips: 76831
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: NVIDIA TU106 [GeForce RTX 2070] vendor: Gigabyte driver: nvidia
    v: 515.43.04 alternate: nouveau,nvidia_drm pcie: gen: 1 speed: 2.5 GT/s
    lanes: 16 link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.0
    chip-ID: 10de:1f02 class-ID: 0300
  Display: x11 server: X.Org v: 21.1.3 compositor: kwin_x11 driver: X:
    loaded: nvidia gpu: nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 81 s-size: 602x343mm (23.70x13.50")
    s-diag: 693mm (27.28")
  Monitor-1: HDMI-0 res: 1920x1080 hz: 60 dpi: 82
    size: 598x336mm (23.54x13.23") diag: 686mm (27.01") modes: N/A
  OpenGL: renderer: NVIDIA GeForce RTX 2070/PCIe/SSE2
    v: 4.6.0 NVIDIA 515.43.04 direct render: Yes
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Gigabyte driver: snd_hda_intel
    v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:a348 class-ID: 0403
  Device-2: NVIDIA TU106 High Definition Audio vendor: Gigabyte
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 01:00.1 chip-ID: 10de:10f9 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.40-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.21 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.51 running: yes
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:a370 class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  Device-2: Intel Ethernet I219-V driver: e1000e v: kernel port: N/A
    bus-ID: 00:1f.6 chip-ID: 8086:15bc class-ID: 0200
  IF: eno2 state: up speed: 100 Mbps duplex: full mac: <filter>
  IF-ID-1: docker0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-14:4 chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Drives:
  Local Storage: total: 1.36 TiB used: 387.32 GiB (27.8%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital
    model: WD1002FAEX-00Z3A0 size: 931.51 GiB block-size: physical: 512 B
    logical: 512 B speed: 6.0 Gb/s type: N/A serial: <filter> rev: 1D05
    scheme: MBR
  ID-2: /dev/sdb maj-min: 8:16 vendor: Crucial model: CT256M550SSD1
    size: 238.47 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: MU02 scheme: GPT
  ID-3: /dev/sdc maj-min: 8:32 vendor: Kingston model: SH103S3240G
    size: 223.57 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: BBF0 scheme: GPT
Partition:
  ID-1: / raw-size: 200 GiB size: 195.8 GiB (97.90%) used: 117.05 GiB (59.8%)
    fs: ext4 dev: /dev/sdc1 maj-min: 8:33
  ID-2: /boot/efi raw-size: 3.57 GiB size: 3.56 GiB (99.80%)
    used: 300 KiB (0.0%) fs: vfat dev: /dev/sdc3 maj-min: 8:35
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 20 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/sdc2 maj-min: 8:34
Sensors:
  System Temperatures: cpu: 27.8 C pch: 44.0 C mobo: 16.8 C gpu: nvidia
    temp: 51 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:
  Processes: 320 Uptime: 3m wakeups: 0 Memory: 15.56 GiB
  used: 2.15 GiB (13.8%) Init: systemd v: 250 tool: systemctl Compilers:
  gcc: 12.1.0 alt: 10 clang: 13.0.1 Packages: pacman: 1436 lib: 402 flatpak: 0
  Shell: Zsh v: 5.8.1 running-in: konsole inxi: 3.3.15

its probably pulse/pipewire issue… install this package: manjaro-pipewire - it will give you dependency issues, so uninstall them first, then instal again the manjaro-pipewire package, reboot and check

1 Like

Works like a charm! Thanks so much for your prompt and effective solution.
But I wonder what happened? Everything worked fine before.

i dont know what happend, but there were others with the same issue you have…

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