One of two monitors not working

I just installed Manjaro today, and I have 2 monitors, the main one is connected to my Nvidia GPU via display port and works just fine, however the second one, connected to my motherboard is not being detected by the system. It’s stuck on a gray screen with three dots if that helps. I’m new to Arch so I’m not sure what could cause the issue. I installed all the updates that the software manager prompted me to, however it did not fix the issue.

Well, this is Manjaro not Arch, so…

Anyway, please provide the outputs of:

mhwd --list

and

inxi --admin --verbosity=7 --filter --no-host --width

mhwd --list

> 0000:03:00.0 (0200:10ec:8168) Network controller Realtek Semiconductor Co., Ltd.:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
         network-r8168            2016.04.20                true            PCI


> 0000:01:00.0 (0300:10de:1402) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
          video-nvidia            2023.03.23               false            PCI
    video-nvidia-470xx            2023.03.23               false            PCI
    video-nvidia-390xx            2023.03.23               false            PCI
           video-linux            2018.05.04                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI


> 0000:00:02.0 (0380:8086:041e) Display controller Intel Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
           video-linux            2018.05.04                true            PCI

inxi

System:
  Kernel: 6.1.38-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=c1f38d85-5b3e-4d8c-a8bc-027ad1709495 rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: GNOME v: 44.3 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM v: 44.1
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop System: ASUS product: All Series v: N/A
    serial: <superuser required>
  Mobo: ASUSTeK model: H81M-PLUS v: Rev X.0x serial: <superuser required>
    BIOS: American Megatrends v: 2205 date: 05/26/2015
Battery:
  Message: No system battery data found. Is one present?
Memory:
  System RAM: total: 16 GiB available: 15.49 GiB used: 2.77 GiB (17.9%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i3-4170 bits: 64 type: MT MCP arch: Haswell
    gen: core 4 level: v3 note: check built: 2013-15 process: Intel 22nm
    family: 6 model-id: 0x3C (60) stepping: 3 microcode: 0x28
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 2901 high: 3703 min/max: 800/3700 scaling:
    driver: intel_cpufreq governor: schedutil cores: 1: 2779 2: 3703 3: 1423
    4: 3702 bogomips: 29608
  Flags: abm acpi aes aperfmperf apic arat arch_perfmon avx avx2 bmi1 bmi2
    bts clflush cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht ibpb ibrs invpcid invpcid_single lahf_lm lm mca mce
    md_clear mmx monitor movbe msr mtrr nonstop_tsc nopl nx pae pat pbe pcid
    pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand
    rdtscp rep_good sdbg sep smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid xsave xsaveopt xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel 4th Generation Core Processor Family Integrated Graphics
    vendor: ASUSTeK driver: i915 v: kernel arch: Gen-7.5 process: Intel 22nm
    built: 2013 ports: active: VGA-1 empty: HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0
    chip-ID: 8086:041e class-ID: 0380
  Device-2: NVIDIA GM206 [GeForce GTX 950] vendor: ASUSTeK driver: nvidia
    v: 535.54.03 alternate: nouveau,nvidia_drm non-free: 535.xx+
    status: current (as of 2023-07) arch: Maxwell code: GMxxx
    process: TSMC 28nm built: 2014-19 pcie: gen: 2 speed: 5 GT/s lanes: 16
    bus-ID: 01:00.0 chip-ID: 10de:1402 class-ID: 0300
  Display: x11 server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.2
    compositor: gnome-shell driver: X: loaded: nvidia gpu: i915 display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: VGA-1 mapped: DP-0 model: Belinea/Maxdata B1925S1W
    serial: <filter> built: 2006 res: 1920x1080 dpi: 90 gamma: 1.2
    size: 544x303mm (21.42x11.93") diag: 502mm (19.8") ratio: 15:9, 16:10
    modes: max: 1440x900 min: 720x400
  API: OpenGL v: 4.6.0 NVIDIA 535.54.03 renderer: NVIDIA GeForce GTX
    950/PCIe/SSE2 direct-render: Yes
Audio:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio
    vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 00:03.0
    chip-ID: 8086:0c0c class-ID: 0403
  Device-2: Intel 8 Series/C220 Series High Definition Audio
    vendor: ASUSTeK 8 driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
    chip-ID: 8086:8c20 class-ID: 0403
  Device-3: NVIDIA GM206 High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 16
    bus-ID: 01:00.1 chip-ID: 10de:0fba class-ID: 0403
  Device-4: Intel USB PnP Sound Device
    driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 1.1 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 3-10:3 chip-ID: 8086:0808 class-ID: 0300
  API: ALSA v: k6.1.38-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.73 status: off tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK H81M-C driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: d000 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Message: No bluetooth data found.
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 935.25 GiB used: 11.79 GiB (1.3%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000DM003-1ER162
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 7200 serial: <filter> fw-rev: CC46 scheme: MBR
  ID-2: /dev/sdb maj-min: 8:16 vendor: Verbatim model: STORE N GO
    size: 3.73 GiB block-size: physical: 512 B logical: 512 B type: USB rev: 2.0
    spd: 480 Mb/s lanes: 1 mode: 2.0 tech: N/A serial: <filter> fw-rev: 2.66
    scheme: MBR
  Optical-1: /dev/sr0 vendor: TSSTcorp model: CDDVDW SH-224FB rev: SB00
    dev-links: cdrom
  Features: speed: 48 multisession: yes audio: yes dvd: yes
    rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
  ID-1: / raw-size: 931.51 GiB size: 915.81 GiB (98.31%) used: 11.79 GiB (1.3%)
    fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: c1f38d85-5b3e-4d8c-a8bc-027ad1709495
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sdb1 maj-min: 8:17 size: 3.45 GiB fs: iso9660
  ID-2: /dev/sdb2 maj-min: 8:18 size: 4 MiB fs: vfat label: MISO_EFI
    uuid: D0A3-C7FC
USB:
  Hub-1: 1-0:1 info: full speed or root hub ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 8087:8008
    class-ID: 0900
  Hub-3: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 8087:8000
    class-ID: 0900
  Hub-5: 3-0:1 info: hi-speed hub with single TT ports: 10 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-4:2 info: Verbatim Flash Drive type: mass storage
    driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
    lanes: 1 mode: 2.0 power: 200mA chip-ID: 18a5:0302 class-ID: 0806
    serial: <filter>
  Device-2: 3-10:3 info: Intel USB PnP Sound Device type: audio,HID
    driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 1.1
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 8086:0808 class-ID: 0300
  Hub-6: 4-0:1 info: super-speed hub ports: 2 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-7: 5-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 5-1:2 info: Evision RGB Keyboard type: keyboard,mouse
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 400mA chip-ID: 3299:2736 class-ID: 0301
  Device-2: 5-2:3 info: SteelSeries ApS Aerox 3 type: mouse,HID
    driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 400mA chip-ID: 1038:1836 class-ID: 0300
  Hub-8: 6-0:1 info: super-speed hub ports: 2 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 45.0 C mobo: N/A gpu: nvidia temp: 60 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 16%
Info:
  Processes: 238 Uptime: 29m wakeups: 0 Init: systemd v: 253 default: graphical
  tool: systemctl Compilers: gcc: 13.1.1 clang: 15.0.7 Packages: pm: pacman
  pkgs: 1160 libs: 321 tools: gnome-software,pamac pm: flatpak pkgs: 0
  Shell: Zsh v: 5.9 running-in: gnome-terminal inxi: 3.3.28

Also sorry, I thought that Manjaro being Arch based means I could use some knowledge about Arch

Both seem to have a driver…

Please provide the outputs of:

glxinfo | grep server

and

prime-run glxinfo | grep server

glxinfo | grep server

server glx vendor string: NVIDIA Corporation
server glx version string: 1.4
server glx extensions:

prime-run glxinfo | grep server

zsh: command not found: prime-run

Although Manjaro is based on Arch, and a lot of it is the same, and we even recommend the Arch-wiki for a lot of things, it’s not Arch.

Oh okay, sorry about that

No worries, man!

1 Like

OK, this :point_up: tells me your system is using only the Nvidia card, as you mentioned. But this: :point_down:

…shows both are available and both’s drivers are installed…so I don’t think it’s disabled in BIOS/UEFI, but you can check to confirm.

Because I am stumped…

Or, check in the BIOS/UEFI that the on-board is not primary. (If there is such an option.) And run the above :point_up_2: 2 commands again and see let’s what it spits out then.

Any pointers on where to look? :grin:

yeah… :point_down:

:man_shrugging:

Okay, I’m gonna snoop around and let you know, keep your fingers crossed!

So, I found nothing… But it’s kinda weird, since I don’t recall having this issue on windows or Mint. I never had to tweak anything in bios. I hope someone can find a solution, because I really like Manjaro so far.

Year, I really don’t know what else to do. Originally thought it might be a missing driver, but :point_down:

…shows no hybrid driver available, from what I can see.

So, I don’t know…

That’s a shame, let’s hope someone else might be able to find a solution. The only thing that comes to my mind is a kernel change maybe? If that’s even possible, of course.

You can change to a newer or different kernel, although I highly doubt it will make a difference.

Check here for more information:

You should maybe have a look at Bumblebe and/or Optimus as well.

Ok, so this is odd… I installed bumblebee, and now the second monitor works fine, but the GPU one is stuck on the gray screen… :joy:

Erm…OK.

Well, what happens when you run:

optirun glxgears -info

If it fails, try the following command (from virtualgl):

optirun glxspheres64

Wait, sorry, I tried reinstalling the OS, and now before installing any updates, the screen gets detected, I can mouse over it, but it’s just a black screen.

That’s a good start then. Please provide the output of:

mhwd --listinstalled

and

inxi --admin --verbosity=7 --filter --no-host --width