No audio from speakers on Asus laptop

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1

On my Asus laptop (Strix G712LW) I have not sound from the internal speakers. Bluetooth and headphones (3.5mil aux) both work.
It may be a dumb misconfiguration of my part but I cannot figure it out.
This is the output of inxi -Fxzc0:

                                                                                                                                                                                                     
System:
  Kernel: 6.6.10-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    Desktop: KDE Plasma v: 5.27.10 Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: ROG Strix G712LW_G712LW v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: G712LW v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: G712LW.314 date: 04/27/2021
Battery:
  ID-1: BAT0 charge: 39.7 Wh (83.4%) condition: 47.6/66.0 Wh (72.2%)
    volts: 15.7 min: 15.7 model: ASUSTeK ASUS Battery status: not charging
CPU:
  Info: 6-core model: Intel Core i7-10750H bits: 64 type: MT MCP
    arch: Comet Lake rev: 2 cache: L1: 384 KiB L2: 1.5 MiB L3: 12 MiB
  Speed (MHz): avg: 880 high: 901 min/max: 800/5000 cores: 1: 800 2: 901
    3: 800 4: 900 5: 900 6: 870 7: 899 8: 901 9: 900 10: 898 11: 897 12: 900
    bogomips: 62431
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel CometLake-H GT2 [UHD Graphics] vendor: ASUSTeK driver: i915
    v: kernel arch: Gen-9.5 bus-ID: 00:02.0
  Device-2: NVIDIA TU106M [GeForce RTX 2070 Mobile / Max-Q Refresh]
    vendor: ASUSTeK driver: nvidia v: 545.29.06 arch: Turing bus-ID: 01:00.0
  Display: x11 server: X.Org v: 21.1.10 driver: X:
    loaded: modesetting,nvidia dri: iris gpu: i915 s-res: 1920x1080
    resolution: 1920x1080
  API: EGL v: 1.5 drivers: iris,kms_swrast,nvidia,swrast platforms:
    active: gbm,x11,surfaceless,device inactive: wayland,device-2
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa v: 23.3.3-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics (CML GT2)
  API: Vulkan v: 1.3.274 drivers: nvidia surfaces: xcb,xlib devices: 1
Audio:
  Device-1: Intel Comet Lake PCH cAVS vendor: ASUSTeK driver: snd_hda_intel
    v: kernel bus-ID: 00:1f.3
  Device-2: NVIDIA TU106 High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel bus-ID: 01:00.1
  API: ALSA v: k6.6.10-1-MANJARO status: kernel-api
  Server-1: JACK v: 1.9.22 status: off
  Server-2: PipeWire v: 1.0.0 status: active
Network:
  Device-1: Intel Comet Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3
  IF: wlo1 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK driver: r8169 v: kernel port: 3000 bus-ID: 05:00.0
  IF: eno2 state: down mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB
    bus-ID: 1-14:4
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 1.38 TiB used: 33.42 GiB (2.4%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 1TB
    size: 931.51 GiB temp: 32.9 C
  ID-2: /dev/nvme1n1 vendor: Intel model: SSDPEKNW512G8 size: 476.94 GiB
    temp: 28.9 C
Partition:
  ID-1: / size: 475.44 GiB used: 33.11 GiB (7.0%) fs: btrfs dev: /dev/dm-0
    mapped: luks-b413853b-82ef-4724-9e91-3d4ad4c0fa23
  ID-2: /boot size: 973.4 MiB used: 313.9 MiB (32.2%) fs: ext4
    dev: /dev/nvme1n1p3
  ID-3: /boot/efi size: 511 MiB used: 6.3 MiB (1.2%) fs: vfat
    dev: /dev/nvme1n1p1
  ID-4: /home size: 475.44 GiB used: 33.11 GiB (7.0%) fs: btrfs
    dev: /dev/dm-0 mapped: luks-b413853b-82ef-4724-9e91-3d4ad4c0fa23
  ID-5: /var/log size: 475.44 GiB used: 33.11 GiB (7.0%) fs: btrfs
    dev: /dev/dm-0 mapped: luks-b413853b-82ef-4724-9e91-3d4ad4c0fa23
Swap:
  ID-1: swap-1 type: file size: 16 GiB used: 0 KiB (0.0%) file: /swap/swapfile
Sensors:
  System Temperatures: cpu: 43.0 C pch: 48.0 C mobo: N/A
  Fan Speeds (rpm): cpu: 3100
Info:
  Processes: 358 Uptime: 16m Memory: total: 16 GiB available: 15.41 GiB
  used: 5.16 GiB (33.5%) Init: systemd Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: 1167 Shell: Zsh v: 5.9 inxi: 3.3.31

I don’t know what other info I need to include.
Thanks in advance

2

@cu0yarrt
Does this help?
No guarantee.

3

My speakers are working now (thanks to this thread: https://askubuntu.com/questions/1276428/no-sound-alc294-asus-rog-strix-512-ubuntu-20-04-01/1277167#1277167)

The only problem is that the sound is all or nothing as others also describe. There should be a fix for that that involves changing the pulseaudio config (https://askubuntu.com/questions/973690/my-volume-is-either-max-volume-or-muted-no-middle-ground) but I am running pipewire and do not know what to do now.

Thanks for finding the thread.

4

The modprobe option and pulseaudio/alsa-mixer/paths reconfiguration has been confirmed to work previously on this forum for ROG Strix G512LU

PipeWire package alsa-card-profiles provides copies of /pulseaudio/alsa-mixer/paths/ configurations at /usr/share/alsa-card-profile/mixer/paths/

$ pamac search -f analog-output.conf.common
/usr/share/alsa-card-profile/mixer/paths/analog-output.conf.common is owned by alsa-card-profiles
/usr/share/pulseaudio/alsa-mixer/paths/analog-output.conf.common is owned by pulseaudio

so for PipeWire:

sudo nano +136 /usr/share/alsa-card-profile/mixer/paths/analog-output.conf.common

and add

    [Element Master]
    switch = mute
    volume = ignore

mixer/paths/analog-output.conf.common – alsa-card-profile · GitLab

5

Thank you very much. I thought I’d never be able to use my laptop speakers and was beginning to accept it. This fixed it

Other completly unrelated question: what does +136 do when opening nano? I assume its for the permissions but I didn’t find anything about it.

6

From nano Command Manual

…the cursor can be put on a desired line number by adding this number with a plus sign before any filename, and even in a desired column by adding it with a comma…

7

Moves cursor to line 136 (same as the GitLab URL) to add reconfiguration

8

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