New Install Printer not Working

New to Manjaro after a long break from Linux/BSD variants.

Trying to get my Brother HL-L8360CDW printer working. Installed the various packages. Printer is recognized. When I try to print it says completed in the jobs queue but nothing actually prints.

I know it is communicating with the printer because when I select Maintenance and select “Printer Self Test Page” that works and it prints. Anything else, nothing happens.

From the error logs I see the following messages for one of the attempted print jobs

D [25/May/2025:10:55:33 -0400] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
D [25/May/2025:10:55:33 -0400] [Client 73] Server address is "127.0.0.1".
D [25/May/2025:10:55:33 -0400] [Client 73] Accepted from localhost:33392 (IPv4)
D [25/May/2025:10:55:33 -0400] [Client 73] Waiting for request.
D [25/May/2025:10:55:33 -0400] Expiring subscriptions...
D [25/May/2025:10:55:33 -0400] cupsdAddCert: Adding certificate for PID 0
D [25/May/2025:10:55:33 -0400] Report: clients=1
D [25/May/2025:10:55:33 -0400] Report: jobs=13
D [25/May/2025:10:55:33 -0400] Report: jobs-active=1
D [25/May/2025:10:55:33 -0400] Report: printers=1
D [25/May/2025:10:55:33 -0400] Report: stringpool-string-count=1344
D [25/May/2025:10:55:33 -0400] Report: stringpool-alloc-bytes=10072
D [25/May/2025:10:55:33 -0400] Report: stringpool-total-bytes=25512
D [25/May/2025:10:55:34 -0400] Expiring subscriptions...
D [25/May/2025:10:55:39 -0400] [Client 73] HTTP_STATE_WAITING Closing for error 32 (Broken pipe)
D [25/May/2025:10:55:39 -0400] [Client 73] Closing connection.
D [25/May/2025:10:55:39 -0400] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
D [25/May/2025:10:55:39 -0400] Expiring subscriptions...
D [25/May/2025:10:55:40 -0400] Expiring subscriptions...
D [25/May/2025:11:01:20 -0400] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
D [25/May/2025:11:01:20 -0400] [Client 74] Server address is "127.0.0.1".
D [25/May/2025:11:01:20 -0400] [Client 74] Accepted from localhost:60010 (IPv4)
D [25/May/2025:11:01:20 -0400] [Client 74] Waiting for request.
D [25/May/2025:11:01:20 -0400] Expiring subscriptions...
D [25/May/2025:11:01:20 -0400] cupsdAddCert: Adding certificate for PID 0
D [25/May/2025:11:01:20 -0400] Report: clients=1
D [25/May/2025:11:01:20 -0400] Report: jobs=13
D [25/May/2025:11:01:20 -0400] Report: jobs-active=1
D [25/May/2025:11:01:20 -0400] Report: printers=1
D [25/May/2025:11:01:20 -0400] Report: stringpool-string-count=1344
D [25/May/2025:11:01:20 -0400] Report: stringpool-alloc-bytes=10072
D [25/May/2025:11:01:20 -0400] Report: stringpool-total-bytes=25512
D [25/May/2025:11:01:21 -0400] Expiring subscriptions...
D [25/May/2025:11:01:25 -0400] [Client 74] HTTP_STATE_WAITING Closing for error 32 (Broken pipe)
D [25/May/2025:11:01:25 -0400] [Client 74] Closing connection.
D [25/May/2025:11:01:25 -0400] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
D [25/May/2025:11:01:25 -0400] Expiring subscriptions...
D [25/May/2025:11:01:26 -0400] Expiring subscriptions...
D [25/May/2025:11:06:17 -0400] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
D [25/May/2025:11:06:17 -0400] [Client 75] Server address is "127.0.0.1".
D [25/May/2025:11:06:17 -0400] [Client 75] Accepted from localhost:58900 (IPv4)
D [25/May/2025:11:06:17 -0400] [Client 75] Waiting for request.
D [25/May/2025:11:06:17 -0400] Expiring subscriptions...
D [25/May/2025:11:06:17 -0400] Report: clients=1
D [25/May/2025:11:06:17 -0400] Report: jobs=13
D [25/May/2025:11:06:17 -0400] Report: jobs-active=1
D [25/May/2025:11:06:17 -0400] Report: printers=1
D [25/May/2025:11:06:17 -0400] Report: stringpool-string-count=1344
D [25/May/2025:11:06:17 -0400] Report: stringpool-alloc-bytes=10072
D [25/May/2025:11:06:17 -0400] Report: stringpool-total-bytes=25512
D [25/May/2025:11:06:18 -0400] Expiring subscriptions...
D [25/May/2025:11:06:23 -0400] [Client 75] HTTP_STATE_WAITING Closing for error 32 (Broken pipe)
D [25/May/2025:11:06:23 -0400] [Client 75] Closing connection.
D [25/May/2025:11:06:23 -0400] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
D [25/May/2025:11:06:23 -0400] Expiring subscriptions...
D [25/May/2025:11:06:24 -0400] Expiring subscriptions...

Any ideas on what I can do to resolve this issue?

-running 6.12.28-1-MANJARO / KDE Plasma Version 6.3.5

-jbw

Mod Edit: Fixed formatting

https://aur.archlinux.org/packages/brother-hll8360cdw-cups-bin

:bangbang: Tip :bangbang:

When posting terminal output, copy the output and paste it here, wrapped in three (3) backticks, before AND after the pasted text. Like this:

```
pasted text
```

Or three (3) tilde signs, like this:

~~~
pasted text
~~~

This will just cause it to be rendered like this:

Sed
sollicitudin dolor
eget nisl elit id
condimentum
arcu erat varius
cursus sem quis eros.

Instead of like this:

Sed sollicitudin dolor eget nisl elit id condimentum arcu erat varius cursus sem quis eros.

Alternatively, paste the text you wish to format as terminal output, select all pasted text, and click the </> button on the taskbar. This will indent the whole pasted section with one TAB, causing it to render the same way as described above.

Thereby increasing legibility thus making it easier for those trying to provide assistance.

For more information, please see:

As I’m a moderator on the forum, I have taken the liberty of doing this for you, this time.


:bangbang::bangbang: Additionally

If your language isn’t English, please prepend any and all terminal commands with LC_ALL=C. For example:

LC_ALL=C bluetoothctl

This will just cause the terminal output to be in English, making it easier to understand and debug.

Note that the above text is partially pre-prepared as a general introduction for new forum Users. Please take the time to to understand how it is done and encourage quality responses.