New here - Sound isnt playing

Hey, Im pretty much a complete noob (this is my first time trying something else than windows) and decided to try using Manjaro on my new laptop since im studying software.

However, Ive found myself in a quite lot of problems, and this is one of them.

My sound doesnt work, at least from speakers (i have not been able to try it on headphones) even though, according to the computer and alsamixer, there is sound playing. Some help?

Some specifications:

System:
  Kernel: 6.9.12-3-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
  Desktop: KDE Plasma v: 6.0.5 Distro: Manjaro base: Arch Linux

Audio:
  Device-1: Intel Raptor Lake-P/U/H cAVS vendor: Micro-Star MSI
    driver: sof-audio-pci-intel-tgl bus-ID: 0000:00:1f.3
  Device-2: NVIDIA vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
    bus-ID: 0000:01:00.1
  API: ALSA v: k6.9.12-3-MANJARO status: kernel-api
  Server-1: JACK v: 1.9.22 status: off
  Server-2: PipeWire v: 1.2.3 status: active

Edit: show terminal response with preformatted text – nikgnomic

First thing to do after installing is to update the system, e.g. via

sudo pacman -Syu

and to reboot afterwards.

This kernel is “End Of Life” and should be replaced by another kernel. This can be done by the Manjaro Settings Manager (GUI) for example. After installing another kernel, reboot and delete kernel 6.9.

Further details:

Okay, so Ive installed 6.6.52-1-MANJARO and updated the system just as you said, and audio isnt working yet

  Kernel: 6.6.52-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
  Desktop: KDE Plasma v: 6.1.5 Distro: Manjaro base: Arch Linux

Audio:
  Device-1: Intel Raptor Lake-P/U/H cAVS vendor: Micro-Star MSI
    driver: sof-audio-pci-intel-tgl bus-ID: 0000:00:1f.3
  Device-2: NVIDIA vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
    bus-ID: 0000:01:00.1
  API: ALSA v: k6.6.52-1-MANJARO status: kernel-api
  Server-1: JACK v: 1.9.22 status: off
  Server-2: PipeWire v: 1.2.3 status: active ````

The kernel and the audio are mutually exclusive.

  • You have an audio issue (it… doesn’t work)
  • You also had a kernel issue (it needed to be replaced)

Replacing the kernel wasn’t expected to magically fix your audio.

I hope that clears it up.

Cheers.

Alright, thank you! I just wasnt sure if changing the kernel it would help with it.

Still, I hope to find a way because Im not yet sure of why it isnt working, in case someone is able to help

And neither is anyone else (yet).

There’s no mention of anything audio related in today’s round of updates. However, there’s this pipewire-pulse conflicts with pulseaudio-ctl dating back to 2024-08-08. Maybe that’s related, maybe not.

If you provide the output from:

inxi --admin --verbosity=8 --filter --no-host --width

this might give others a better perspective.

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Install these two packages:
sof-firmware and sof-tools by

sudo pacman -Syu sof-firmware sof-tools

and reboot.

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Ill try diving into that in a bit, meanwhile, heres what ive got:

Audio:
  Device-1: Intel Raptor Lake-P/U/H cAVS vendor: Micro-Star MSI
    driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
    chip-ID: 8086:51ca class-ID: 0401
  Device-2: NVIDIA vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
    bus-ID: 0000:01:00.1 chip-ID: 10de:22be class-ID: 0403
  API: ALSA v: k6.6.52-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.2.3 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl

Welcome to Manjaro and our Forum :slight_smile:

So you just fresh installed your system and used a older ISO?

I hope not, because its important to use the newest ISO on a Rolling Release Distro.

As long as you are able to update them, older ISO are no general problem to be used.

But what about regression? Isn’t Kernel 6.9 EOL since 2 month now?

Doesn’t that mean the ISO could be older than 3 month at least?

You already pasted that.

There is no need to cut your system info’s… this terminal System Info’s respect your privacy and hide your IP/MAC adress.

Don’t worries, we aren’t a Microsoft Forum and spying in your privacy :wink:

Btw. Alsamixer (terminal menue) gives you also access and adjustments around your Sound Device.

If you can update from the installed system, the ISO was fine. In case of an EOL kernel you need to switch to another kernel soon, yes, but this is required from time to time anyway as long you are not using an LTS-kernel.

1 Like

For a Raptor Lake this could be smart amplifiers not working for audio to speakers

Please post more information about audio devices detected in ALSA

sudo alsa-info.sh --upload

I have tried to, heres what it says:

http://alsa-project.org/db/?f=51da3f04604ee6b91c256bd53a6121d36899b0d9

Also heres what I see on alsamixer:

Still trying but haven´t found a solution.
I posted my alsa and here are some more information:

System:
  Kernel: 6.6.52-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
    root=UUID=4c75799c-d4a2-4718-b0e3-dd118a43cce6 rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 6.1.5 tk: Qt v: N/A info: frameworks v: 6.5.0
    wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Laptop System: Micro-Star product: Cyborg 15 A13VF v: REV:1.0
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Micro-Star model: MS-15K1 v: REV:1.0 serial: <superuser required>
    part-nu: 15K1.1 uuid: <superuser required> UEFI: American Megatrends LLC.
    v: E15K1IMS.112 date: 07/09/2024
Battery:
  ID-1: BAT1 charge: 50.7 Wh (100.0%) condition: 50.7/52.0 Wh (97.4%)
    volts: 12.9 min: 11.4 model: MSI BIF0_9 type: Li-ion serial: N/A status: full
Memory:
  System RAM: total: 32 GiB available: 31.06 GiB used: 4.43 GiB (14.3%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 64 GiB slots: 2 modules: 2 EC: None
    max-module-size: 32 GiB note: est.
  Device-1: Controller0-ChannelA-DIMM0 type: DDR5 detail: synchronous
    size: 16 GiB speed: spec: 5600 MT/s actual: 5200 MT/s volts: note: check
    curr: 1 min: 1 max: 1 width (bits): data: 64 total: 64
    manufacturer: Samsung part-no: M425R2GA3BB0-CWMOD serial: <filter>
  Device-2: Controller1-ChannelA-DIMM0 type: DDR5 detail: synchronous
    size: 16 GiB speed: spec: 5600 MT/s actual: 5200 MT/s volts: note: check
    curr: 1 min: 1 max: 1 width (bits): data: 64 total: 64
    manufacturer: Samsung part-no: M425R2GA3BB0-CWMOD serial: <filter>
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: 13th Gen Intel Core i7-13620H bits: 64 type: MST AMCP
    arch: Raptor Lake gen: core 13 level: v3 note: check built: 2022+
    process: Intel 7 (10nm) family: 6 model-id: 0xBA (186) stepping: 2
    microcode: 0x4122
  Topology: cpus: 1x dies: 1 clusters: 7 cores: 10 threads: 16 mt: 6 tpc: 2
    st: 4 smt: enabled cache: L1: 864 KiB desc: d-4x32 KiB, 6x48 KiB; i-6x32
    KiB, 4x64 KiB L2: 9.5 MiB desc: 6x1.2 MiB, 1x2 MiB L3: 24 MiB
    desc: 1x24 MiB
  Speed (MHz): avg: 400 min/max: 400/4700:4900:3600 scaling:
    driver: intel_pstate governor: powersave cores: 1: 400 2: 400 3: 400 4: 400
    5: 400 6: 400 7: 400 8: 400 9: 400 10: 400 11: 400 12: 400 13: 400 14: 400
    15: 400 16: 400 bogomips: 93424
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2
    bts clflush clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16 cx8
    de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c flexpriority
    flush_l1d fma fpu fsgsbase fsrm fxsr gfni hfi ht hwp hwp_act_window
    hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ibt ida intel_pt
    invpcid lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b movdiri
    msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm pdpe1gb
    pebs pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed rdtscp
    rep_good sdbg sep serialize sha_ni smap smep smx split_lock_detect ss ssbd
    sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc
    tsc_adjust tsc_deadline_timer tsc_known_freq umip user_shstk vaes vme vmx
    vnmi vpclmulqdq vpid waitpkg x2apic xgetbv1 xsave xsavec xsaveopt xsaves
    xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling mitigation: Clear Register File
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB: conditional;
    RSB filling; PBRSB-eIBRS: SW sequence; BHI: BHI_DIS_S
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Raptor Lake-P [UHD Graphics] vendor: Micro-Star MSI
    driver: i915 v: kernel arch: Gen-13 process: Intel 7 (10nm) built: 2022+
    ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 0000:00:02.0
    chip-ID: 8086:a7a8 class-ID: 0300
  Device-2: NVIDIA AD107M [GeForce RTX 4060 Max-Q / Mobile]
    vendor: Micro-Star MSI driver: N/A alternate: nouveau non-free: 550.xx+
    status: current (as of 2024-09) arch: Lovelace code: AD1xx
    process: TSMC n4 (5nm) built: 2022+ bus-ID: 0000:01:00.0 chip-ID: 10de:28a0
    class-ID: 0300
  Device-3: Luxvisions Innotech Integrated Camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-6:3 chip-ID: 30c9:0042
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 24.1.2
    compositor: kwin_x11 driver: X: loaded: modesetting alternate: fbdev,vesa
    dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: ChiMei InnoLux 0x1521 built: 2020 res: 1920x1080
    hz: 144 dpi: 142 gamma: 1.2 chroma: red: x: 0.592 y: 0.349 green: x: 0.329
    y: 0.557 blue: x: 0.153 y: 0.118 white: x: 0.314 y: 0.329
    size: 344x193mm (13.54x7.6") diag: 394mm (15.5") ratio: 16:9
    modes: 1920x1080
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris x11: drv: iris
    inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.2.2-arch1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (RPL-P)
    device-ID: 8086:a7a8 memory: 15.16 GiB unified: yes
  API: Vulkan v: 1.3.295 layers: 4 device: 0 type: integrated-gpu
    name: Intel Graphics (RPL-P) driver: mesa intel v: 24.2.2-arch1.1
    device-ID: 8086:a7a8 surfaces: xcb,xlib
Audio:
  Device-1: Intel Raptor Lake-P/U/H cAVS vendor: Micro-Star MSI
    driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
    chip-ID: 8086:51ca class-ID: 0401
  Device-2: NVIDIA vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
    bus-ID: 0000:01:00.1 chip-ID: 10de:22be class-ID: 0403
  API: ALSA v: k6.6.52-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.2.3 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Raptor Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 0000:00:14.3 chip-ID: 8086:51f1 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Micro-Star MSI driver: r8169 v: kernel port: 3000
    bus-ID: 0000:04:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp4s0 state: down mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX211 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-10:4 chip-ID: 8087:0033
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller Intel
    driver: vmd v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:a77f rev:
    class-ID: 0104
Drives:
  Local Storage: total: 953.87 GiB used: 124.37 GiB (13.0%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 2400 MTFDKBA1T0QFM
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: V3MA002 temp: 39.9 C
    scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 953.57 GiB size: 937.53 GiB (98.32%)
    used: 124.37 GiB (13.3%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 4c75799c-d4a2-4718-b0e3-dd118a43cce6
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: CC43-3FA8
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-4:2 info: Wacom CTH-490 [Intuos Art/Photo/Comic (S)]
    type: HID,mouse driver: usbhid,wacom interfaces: 3 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 498mA
    chip-ID: 056a:033c class-ID: 0301
  Device-2: 1-6:3 info: Luxvisions Innotech Integrated Camera type: video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 500mA chip-ID: 30c9:0042 class-ID: 0e02 serial: <filter>
  Device-3: 1-10:4 info: Intel AX211 Bluetooth type: bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    power: 100mA chip-ID: 8087:0033 class-ID: e001
  Hub-2: 2-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 47.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Repos:
  Packages: pm: pacman pkgs: 1418 libs: 454 tools: pamac pm: flatpak pkgs: 0
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://mirror.23m.com/manjaro/stable/$repo/$arch
    2: https://mirror.telepoint.bg/manjaro/stable/$repo/$arch
    3: https://mirrors.gigenet.com/manjaro/stable/$repo/$arch
    4: https://mirror.truenetwork.ru/manjaro/stable/$repo/$arch
    5: https://ct.mirror.garr.it/mirrors/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 321
  1: cpu: 29.5% command: firefox pid: 1400 mem: 527.9 MiB (1.6%)
  2: cpu: 9.4% command: firefox pid: 5112 mem: 225.8 MiB (0.7%)
  3: cpu: 6.1% command: kwin_x11 pid: 926 mem: 178.3 MiB (0.5%)
  4: cpu: 4.8% command: Xorg pid: 766 mem: 79.9 MiB (0.2%)
  5: cpu: 4.7% command: firefox pid: 1655 mem: 385.3 MiB (1.2%)
  Memory top: 5 of 321
  1: mem: 527.9 MiB (1.6%) command: firefox pid: 1400 cpu: 29.5%
  2: mem: 411.7 MiB (1.2%) command: plasmashell pid: 991 cpu: 2.1%
  3: mem: 410.0 MiB (1.2%) command: firefox pid: 2661 cpu: 1.0%
  4: mem: 385.3 MiB (1.2%) command: firefox pid: 1655 cpu: 4.7%
  5: mem: 267.8 MiB (0.8%) command: firefox pid: 1648 cpu: 3.2%
Info:
  Processes: 321 Power: uptime: 35m states: freeze,mem,disk suspend: s2idle
    avail: deep wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend,
    test_resume image: 12.41 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
    tool: systemctl
  Compilers: gcc: 14.2.1 Shell: Zsh v: 5.9 default: Bash v: 5.2.32
    running-in: konsole inxi: 3.3.36

Have you tried looking at some of these suggestions here and here?

1 Like

Likely unrelated to this issue, but you should probably configure swap sooner rather than later. You have none, which may be detrimental for any applications that require it.

Cheers.

1 Like