My laptop cant connect to WIFI - MSI MODERN A10RAS

[sica2602]

Hey guys.

I installed Manjaro kde like 3 months ago, but last week since i turn it on it cant connect to WIFI, only by ethernet cable. It doesnt show any wifi in connections. What should i do?
Thanks in advance for the help

[ishaan2479]

[HowTo] Provide System Information

Welcome to Manjaro! To allow all of us helpful people on this forum TO HELP YOU, we need some basic information about your system. This probably means you described the symptoms of your problem, but now we need some more information to know where the origin of your issue is exactly. Someone else probably linked you to this tutorial, so if you’re reading this in response to a question, please click the link above this text to bring you to the full and unabridged text of the tutorial…

[sica2602]

What kind of information do I need to show here? Im new to manjaro so i dont know what to do.
What should i write in terminal?

[Olli]

Welcome to Manjaro!

1. Please read this:
   [HowTo] Provide System Information
   and press the three dots … below your post and press the to give us more information so we can see what’s really going on.
   Now we know the symptom of the disease, but we need some more probing to know where the origin lies…
2. An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information for us to be able to help you. (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
   Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text.

:+1

[sica2602]

System:
  Kernel: 5.13.19-2-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64
    root=UUID=2bd8df94-ab5d-40e2-a7b0-1c954b56bf2c rw quiet apparmor=1
    security=apparmor resume=UUID=71f24179-5ad5-4bc9-a136-c783a2ea78a7
    udev.log_priority=3
  Desktop: KDE Plasma 5.23.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Micro-Star product: Modern 14 A10RAS v: REV:1.0
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Micro-Star model: MS-14B3 v: REV:1.0 serial: <superuser required>
    UEFI: American Megatrends v: E14B3IMS.50E date: 01/10/2020
Battery:
  ID-1: BAT1 charge: 4.8 Wh (14.9%) condition: 32.2/50.0 Wh (64.4%)
    volts: 14.1 min: 15.2 model: MSI BIF0_9 type: Li-ion serial: N/A
    status: Discharging
Memory:
  RAM: total: 15.47 GiB used: 2.56 GiB (16.5%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i7-10510U bits: 64 type: MT MCP
    arch: Comet/Whiskey Lake note: check family: 6 model-id: 0x8E (142)
    stepping: 0xC (12) microcode: 0xEA
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 936 high: 994 min/max: 400/4900 scaling:
    driver: intel_pstate governor: powersave cores: 1: 994 2: 944 3: 907 4: 903
    5: 916 6: 954 7: 971 8: 900 bogomips: 36812
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
    cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
    epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr
    ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ibrs_enhanced ida
    intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
    movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pln pni popcnt pse pse36 pts rdrand rdseed rdtscp
    rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds mitigation: TSX disabled
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CometLake-U GT2 [UHD Graphics] vendor: Micro-Star MSI
    driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:9b41 class-ID: 0300
  Device-2: NVIDIA GP108M [GeForce MX330] vendor: Micro-Star MSI
    driver: nouveau v: kernel bus-ID: 01:00.0 chip-ID: 10de:1d16 class-ID: 0302
  Device-3: Acer HD Webcam type: USB driver: uvcvideo bus-ID: 1-7:3
    chip-ID: 5986:211b class-ID: 0e02
  Display: x11 server: X.Org 1.21.1.3 compositor: kwin_x11 driver:
    loaded: modesetting alternate: fbdev,vesa display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 158
    size: 309x173mm (12.2x6.8") diag: 354mm (13.9")
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Comet Lake PCH-LP cAVS vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl
    bus-ID: 00:1f.3 chip-ID: 8086:02c8 class-ID: 0403
  Sound Server-1: ALSA v: k5.13.19-2-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.45 running: yes
Network:
  Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:02f0 class-ID: 0280
  Device-2: TP-Link UE300 10/100/1000 LAN (ethernet mode) [Realtek RTL8153]
    type: USB driver: r8152 bus-ID: 2-3:3 chip-ID: 2357:0601 class-ID: 0000
    serial: <filter>
  IF: enp0s20f0u3 state: up speed: 100 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-10:4 chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 953.87 GiB used: 24.56 GiB (2.6%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: PC SN730 SDBPNTY-1T00-1032 size: 953.87 GiB block-size:
    physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD
    serial: <filter> rev: 11110000 temp: 30.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 936.55 GiB size: 920.78 GiB (98.32%)
    used: 24.56 GiB (2.7%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 2bd8df94-ab5d-40e2-a7b0-1c954b56bf2c
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: NO_LABEL uuid: 6AC5-F7AC
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 17.02 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 label: swap
    uuid: 71f24179-5ad5-4bc9-a136-c783a2ea78a7
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-5:2 info: Realtek RTS5129 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
    class-ID: ff00 serial: <filter>
  Device-2: 1-7:3 info: Acer HD Webcam type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 5986:211b
    class-ID: 0e02
  Device-3: 1-10:4 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP)
    type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 8087:0aaa class-ID: e001
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Device-1: 2-3:3
    info: TP-Link UE300 10/100/1000 LAN (ethernet mode) [Realtek RTL8153]
    type: Network driver: r8152 interfaces: 1 rev: 3.0 speed: 5 Gb/s
    power: 256mA chip-ID: 2357:0601 class-ID: 0000 serial: <filter>
Sensors:
  System Temperatures: cpu: 40.0 C pch: 42.0 C mobo: N/A gpu: nouveau
    temp: 24.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 260 Uptime: 19m wakeups: 20 Init: systemd v: 250 tool: systemctl
  Compilers: gcc: 11.1.0 clang: 13.0.1 Packages: 1269 pacman: 1264 lib: 342
  flatpak: 0 snap: 5 Shell: Zsh v: 5.8 default: Bash v: 5.1.16
  running-in: konsole inxi: 3.3.12

[Keruskerfuerst]

1, You should update the kernel to version 5.15.
2. Install another LTS kernel like 5.10.

[sica2602]

ok i installed version 5.15. now how do i “use” it?

[Keruskerfuerst]

Reboot and select kernel 5.15 with “advanced menu” of Grub.

[sica2602]

how do I go to the grub menu when rebooting? it goes automatically?
Oh, i need to go to BIOS right

[ishaan2479]

@sica2602

how do I go to the grub menu when rebooting? it goes automatically?

Press Esc during boot to get into grub menu > advanced options and boot with 5.15.

@sica2602

Oh, i need to go to BIOS right

Nope!

[sica2602]

I confirmed and im in linux 5.15, but still doesnt show any connections in wifi? Does anyone now the problem or it may be a hardware problem?

[Keruskerfuerst]

Can you show ip addr on console ?

[sica2602]

Hey!
I hope you are all well. I have a MSI MODERN A10RAS. I installed manjaro kde in October, but since last week network doesnt shoew any connections available, so i can only connect to WIFI by using an ethernet cable. Can someone help me?
I wrote this code “inxi --admin --verbosity=7 --filter --no-host --width” in terminal and i have this info.

System:
  Kernel: 5.15.21-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=2bd8df94-ab5d-40e2-a7b0-1c954b56bf2c rw quiet apparmor=1
    security=apparmor resume=UUID=71f24179-5ad5-4bc9-a136-c783a2ea78a7
    udev.log_priority=3
  Desktop: KDE Plasma 5.23.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Micro-Star product: Modern 14 A10RAS v: REV:1.0
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Micro-Star model: MS-14B3 v: REV:1.0 serial: <superuser required>
    UEFI: American Megatrends v: E14B3IMS.50E date: 01/10/2020
Battery:
  ID-1: BAT1 charge: 17.1 Wh (53.1%) condition: 32.2/50.0 Wh (64.4%)
    volts: 15.8 min: 15.2 model: MSI BIF0_9 type: Li-ion serial: N/A
    status: Charging
Memory:
  RAM: total: 15.47 GiB used: 1.88 GiB (12.1%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i7-10510U bits: 64 type: MT MCP
    arch: Comet/Whiskey Lake note: check family: 6 model-id: 0x8E (142)
    stepping: 0xC (12) microcode: 0xEA
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 800 min/max: 400/4900 scaling: driver: intel_pstate
    governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
    8: 800 bogomips: 36812
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
    cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
    epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr
    ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ibrs_enhanced ida
    intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
    movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pln pni popcnt pse pse36 pts rdrand rdseed rdtscp
    rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds mitigation: TSX disabled
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CometLake-U GT2 [UHD Graphics] vendor: Micro-Star MSI
    driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:9b41 class-ID: 0300
  Device-2: NVIDIA GP108M [GeForce MX330] vendor: Micro-Star MSI
    driver: nouveau v: kernel bus-ID: 01:00.0 chip-ID: 10de:1d16 class-ID: 0302
  Device-3: Acer HD Webcam type: USB driver: uvcvideo bus-ID: 1-7:3
    chip-ID: 5986:211b class-ID: 0e02
  Display: x11 server: X.Org 1.21.1.3 compositor: kwin_x11 driver:
    loaded: modesetting alternate: fbdev,vesa display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 158
    size: 309x173mm (12.2x6.8") diag: 354mm (13.9")
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Comet Lake PCH-LP cAVS vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl
    bus-ID: 00:1f.3 chip-ID: 8086:02c8 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.21-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.45 running: yes
Network:
  Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:02f0 class-ID: 0280
  Device-2: TP-Link UE300 10/100/1000 LAN (ethernet mode) [Realtek RTL8153]
    type: USB driver: r8152 bus-ID: 2-3:3 chip-ID: 2357:0601 class-ID: 0000
    serial: <filter>
  IF: enp0s20f0u3 state: up speed: 100 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-10:4 chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 953.87 GiB used: 25.45 GiB (2.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: PC SN730 SDBPNTY-1T00-1032 size: 953.87 GiB block-size:
    physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD
    serial: <filter> rev: 11110000 temp: 30.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 936.55 GiB size: 920.78 GiB (98.32%)
    used: 25.45 GiB (2.8%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 2bd8df94-ab5d-40e2-a7b0-1c954b56bf2c
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: NO_LABEL uuid: 6AC5-F7AC
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 17.02 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 label: swap
    uuid: 71f24179-5ad5-4bc9-a136-c783a2ea78a7
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-5:2 info: Realtek RTS5129 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
    class-ID: ff00 serial: <filter>
  Device-2: 1-7:3 info: Acer HD Webcam type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 5986:211b
    class-ID: 0e02
  Device-3: 1-10:4 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP)
    type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 8087:0aaa class-ID: e001
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Device-1: 2-3:3
    info: TP-Link UE300 10/100/1000 LAN (ethernet mode) [Realtek RTL8153]
    type: Network driver: r8152 interfaces: 1 rev: 3.0 speed: 5 Gb/s
    power: 256mA chip-ID: 2357:0601 class-ID: 0000 serial: <filter>
Sensors:
  System Temperatures: cpu: 43.0 C pch: 41.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 259 Uptime: 29m wakeups: 153 Init: systemd v: 250 tool: systemctl
  Compilers: gcc: 11.1.0 clang: 13.0.1 Packages: 1273 pacman: 1268 lib: 342
  flatpak: 0 snap: 5 Shell: Zsh v: 5.8 default: Bash v: 5.1.16
  running-in: konsole inxi: 3.3.12

Thanks in advance

[Aragorn]

Please do not start any new threads about the same topic in order to bump your issue. It’s antisocial.

[sica2602]

Oh ok, sorry for that.

I tried rebooting my laptop but it still does not work. Any suggestions?