Locked up after going to sleep


I’m brand new to Arch. I’ve had an ongoing problem where my desktop won’t wake up after going to sleep. It won’t respond to ping from another computer either, therefore I can’t SSH in and revive or properly shutdown/reboot it. It requires that I force the MB to power down. I’ve had this problem spanning multiple desktops and OS’s. Since I just installed Manjaro two days ago and it occurred again for the first time with this OS, I thought I would start with the minds on this forum.

For years I’ve used Ubuntu w/ Unity or Gnome2 and Mint along with Cinnamon. I was on a Dell Precision T3500 w/ Mint for a number of years. Then last year I upgraded and built an AMD Ryzen 7 2700X 8 Core w/ 32GB ECC Ram on a ASUS ROC. I installed Mint again w/ Cinnamon (I know, but it’s been what I know and I like the Gnome2 UI). I thought that my issue had been the Dell MB since I had replaced the OS a number of times, upgraded HDs and it has ECC memory; it was just old and tired. I thought too perhaps a tired power supply. The problem followed me. Since I had issues with Cinnamon for years, even on the Dell, I thought perhaps a bug in the DM was following me as Cinnamon has had reported issues like mine. But this morning it occurred again, completely different OS and DM. The only thing that is the common denominator is the video card, a Radeon R7 260x/360.

So, it sounds like its been the video card all along but I don’t quite know how to troubleshoot it. I do know that I’m using the opensource default video drivers from the installation. I anticipate responses to be replace the video card. Before I fork out $$ I’d like to ensure I’ve not overlooked some free overlooked options. Any suggestions would be appreciated.

Thank you

Hello again…

Would still appreciate any insights into my issue…

Thanks again

Hi and welcome to the forum :wave:
Please read this thread on how to supply information so users can have some data to give advice.


Thank you for your response

I can provide any log files as needed. Didn’t want to add to this initial post as it’s 1000’s of line.

    Kernel: 5.9.16-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.1 
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.9-x86_64 
    root=UUID=af2c30d2-09b4-4d54-b34d-45d43de25c36 ro quiet apparmor=1 
    security=apparmor resume=UUID=3a818a43-8e83-4f97-9ecb-dffba1e6e3fd 
    Console: tty 7 wm: kwin_x11 DM: SDDM Distro: Manjaro Linux 
    Type: Desktop Mobo: ASUSTeK model: ROG CROSSHAIR VII HERO (WI-FI) 
    v: Rev 1.xx serial: <filter> UEFI [Legacy]: American Megatrends v: 2703 
    date: 08/20/2019 
    Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M525 
    serial: <filter> charge: 100% (should be ignored) rechargeable: yes 
    status: Discharging 
    Info: 8-Core model: AMD Ryzen 7 2700X socket: AM4 bits: 64 type: MT MCP 
    arch: Zen+ family: 17 (23) model-id: 8 stepping: 2 microcode: 800820D 
    L1 cache: 768 KiB L2 cache: 4 MiB L3 cache: 15.6 MiB 
    flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
    bogomips: 118220 
    Speed: 2459 MHz min/max: 2200/3700 MHz base/boost: 3700/4350 boost: enabled 
    volts: 1.2 V ext-clock: 100 MHz Core speeds (MHz): 1: 2459 2: 1806 3: 1961 
    4: 1953 5: 2194 6: 2078 7: 2195 8: 2191 9: 2023 10: 1804 11: 2196 12: 1887 
    13: 2193 14: 2179 15: 3472 16: 1967 
    Vulnerabilities: Type: itlb_multihit status: Not affected 
    Type: l1tf status: Not affected 
    Type: mds status: Not affected 
    Type: meltdown status: Not affected 
    Type: spec_store_bypass 
    mitigation: Speculative Store Bypass disabled via prctl and seccomp 
    Type: spectre_v1 
    mitigation: usercopy/swapgs barriers and __user pointer sanitization 
    Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
    disabled, RSB filling 
    Type: srbds status: Not affected 
    Type: tsx_async_abort status: Not affected 
    Device-1: AMD Bonaire XTX [Radeon R7 260X/360] vendor: XFX Pine 
    driver: radeon v: kernel alternate: amdgpu bus ID: 09:00.0 
    chip ID: 1002:6658 
    Display: server: X.Org 1.20.10 compositor: kwin_x11 driver: 
    loaded: ati,radeon unloaded: modesetting alternate: fbdev,vesa 
    display ID: :0 screens: 1 
    Screen-1: 0 s-res: 3840x1200 s-dpi: 96 s-size: 1016x317mm (40.0x12.5") 
    s-diag: 1064mm (41.9") 
    Monitor-1: DVI-0 res: 1920x1200 hz: 60 dpi: 94 size: 518x324mm (20.4x12.8") 
    diag: 611mm (24.1") 
    Monitor-2: DVI-1 res: 1920x1200 hz: 60 dpi: 94 size: 518x324mm (20.4x12.8") 
    diag: 611mm (24.1") 
    OpenGL: renderer: AMD BONAIRE (DRM 2.50.0 5.9.16-1-MANJARO LLVM 11.0.1) 
    v: 4.5 Mesa 20.3.3 direct render: Yes 
    Device-1: AMD Tobago HDMI Audio [Radeon R7 360 / R9 360 OEM] 
    vendor: XFX Pine driver: snd_hda_intel v: kernel bus ID: 09:00.1 
    chip ID: 1002:aac0 
    Device-2: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel 
    v: kernel bus ID: 0b:00.3 chip ID: 1022:1457 
    Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo 
    bus ID: 1-8.4.1:7 chip ID: 046d:0825 serial: <filter> 
    Sound Server: ALSA v: k5.9.16-1-MANJARO 
    Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: kernel 
    port: e000 bus ID: 06:00.0 chip ID: 8086:1539 
    IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
    Local Storage: total: 3.64 TiB used: 524.3 GiB (14.1%) 
    ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 970 EVO 1TB 
    size: 931.51 GiB block size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
    lanes: 4 serial: <filter> rev: 2B2QEXE7 temp: 28.9 C 
    SMART: yes health: PASSED on: 100d 6h cycles: 87 
    read-units: 99,964,731 [51.1 TB] written-units: 18,726,473 [9.58 TB] 
    ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 860 EVO 1TB 
    family: based SSDs size: 931.51 GiB block size: physical: 512 B 
    logical: 512 B sata: 3.2 speed: 6.0 Gb/s serial: <filter> rev: 3B6Q 
    temp: 25 C 
    SMART: yes state: enabled health: PASSED on: 1y 119d 10h cycles: 86 
    written: 59.32 TiB 
    ID-3: /dev/sdb maj-min: 8:16 type: USB vendor: Samsung 
    model: SSD 860 EVO 2TB family: based SSDs size: 1.82 TiB block size: 
    physical: 512 B logical: 512 B sata: 3.2 speed: 6.0 Gb/s serial: <filter> 
    rev: RVT04B6Q temp: 23 C 
    SMART: yes state: enabled health: PASSED on: 12d 21h cycles: 7 
    written: 1.01 TiB 
    ID-4: /dev/sdc maj-min: 8:32 type: USB vendor: SanDisk model: Cruzer Micro 
    size: 1.86 GiB block size: physical: 512 B logical: 512 B serial: <filter> 
    rev: 8.01 
    SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure? 
    ID-1: / raw size: 922.71 GiB size: 907.23 GiB (98.32%) 
    used: 17.61 GiB (1.9%) fs: ext4 block size: 4096 B dev: /dev/nvme0n1p1 
    maj-min: 259:1 
    Kernel: swappiness: 60 (default) cache pressure: 100 (default) 
    ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2 
    dev: /dev/nvme0n1p2 maj-min: 259:2 
    System Temperatures: cpu: 41.0 C mobo: N/A gpu: radeon temp: 42.0 C 
    Fan Speeds (RPM): N/A 
    Processes: 411 Uptime: 1d 22h 38m wakeups: 36 Memory: 31.33 GiB 
    used: 8.18 GiB (26.1%) Init: systemd v: 247 Compilers: gcc: 10.2.0 Packages: 
    pacman: 1368 lib: 417 flatpak: 0 Shell: Bash (sudo) v: 5.1.0 
    running in: konsole inxi: 3.2.02

Go into your Motherboard’s BIOS/UEFI and check and see which power saving states are active. Namely you don’t want the System going to Sleep…

Hibernation is ever worse if you a SSD due to increase in Wear and Tear.

There is neat function in the editor at he wheel button that adds a option to flip it open when needed : hide details

You use it this way:
This text will be hidden

I’ve created a example below:

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Aliquam porttitor dignissim semper. Morbi mattis tincidunt mauris, quis pretium purus finibus non. In hendrerit lectus consectetur dapibus sollicitudin. In et mauris ullamcorper arcu dapibus efficitur vel non eros. In ornare fringilla varius. Nullam est nisl, euismod eu tempus sed, molestie at nisi. Nulla facilisi. Curabitur non risus metus. Donec vestibulum magna ex, ut tincidunt tortor accumsan maximus.

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1 Like

Great info! Thank you