laptop problems

I bought a laptop but my browser and my laptop screen keeps on blacking out and the people who sold me on Lenovo Concept Store Festival Mall & PC Express & Joneco didn’t fix the problem. Is it the laptop or an OS problem? Coz Im not getting a good resolution from their CS people

Hi @udinov, and welcome!

I hate to break it to you, but it does sounds like a hardware issue. To be safe check for errors. In the terminal, run:

journalctl --priority=warning..err

The --priority= argument will limit the output to only be warnings and errors.

Also, please provide the full output of:

inxi --admin --verbosity=7 --filter --no-host --width

:bangbang: Tip: :bangbang:

When posting terminal output, copy the output and paste it here, wrapped in three (3) backticks, before AND after the pasted text. Like this:

pasted text

Or three (3) tilde signs, like this:

pasted text

This will just cause it to be rendered like this:

sollicitudin dolor
eget nisl elit id
arcu erat varius
cursus sem quis eros.

Instead of like this:

Sed sollicitudin dolor eget nisl elit id condimentum arcu erat varius cursus sem quis eros.

Alternatively, paste the text you wish to format as terminal output, select all pasted text, and click the </> button on the taskbar. This will indent the whole pasted section with one TAB, causing it to render the same way as described above.

Thereby increasing legibility thus making it easier for those trying to provide assistance.

For more information, please see:

:bangbang::bangbang: Additionally

If your language isn’t English, please prepend any and all terminal commands with LC_ALL=C. For example:

LC_ALL=C bluetoothctl

This will just cause the terminal output to be in English, making it easier to understand and debug.

1 Like

Do you have a monitor you could connect? That might help to see if it’s an issue with the laptop display (usually the cable which connects the display to the motherboard).

Assuming - the system is Lenovo - you should check

If you would like further interaction with members of this forum - please provide - info as requested as a bare minimum

inxi -Fxxxc0 | curl -F 'f:1=<-'

The response of the command will be a link - please provide it for reference - inside a codefence

Sample link


It is most likely a configuration issue - but no one can comment on such a broad question - completely impossible.

ehmmm… i dont know what and how to do what ur saying…

I think I gave pretty clear instructions, and you are the first person to not know, so I don’t think it’s the instructions. I’m not calling you stupid, but the fact is that I don’t think the tip is confusing. All I can possibly add is that those commands need to be run in a terminal emulator.

Ehh youre talking to a non technical person like someone who knows basic basic DUH

I typed the instructions for the non-technical people. So it’s not full os tech-jargon and pretty clear. So I repeat myself: