Issue after kernel 5.10 update, speakers not working on laptop

Support Sound
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1

Hi,

Sound issue after the 2020.12.30 update, I up date with the 5.10 kernel, sound issue.

I tried those commands with no effect after reboot

pulseaudio -k
systemctl --user restart pulseaudio.service

I continue to search a solution, thanks for your help.

[nicolas@nls-pc ~]$ screenfetch

 ██████████████████  ████████     nicolas@nls-pc
 ██████████████████  ████████     OS: Manjaro 20.2 Nibia
 ██████████████████  ████████     Kernel: x86_64 Linux 5.10.2-2-MANJARO
 ██████████████████  ████████     Uptime: 5m
 ████████            ████████     Packages: 1444
 ████████  ████████  ████████     Shell: bash 5.1.0
 ████████  ████████  ████████     Resolution: 1920x1080
 ████████  ████████  ████████     DE: KDE 5.77.0 / Plasma 5.20.4
 ████████  ████████  ████████     WM: KWin
 ████████  ████████  ████████     GTK Theme: Breeze [GTK2/3]
 ████████  ████████  ████████     Icon Theme: oxygen
 ████████  ████████  ████████     Disk:
 ████████  ████████  ████████     CPU: Intel Core i7-4710MQ @ 8x 3.5GHz [45.0°C]
 ████████  ████████  ████████     GPU: Mesa DRI Intel(R) HD Graphics 4600 (HSW GT2)
                                  RAM: 1904MiB / 7842MiB
[nicolas@nls-pc ~]$ 


[nicolas@nls-pc ~]$ inxi -Fxzc0
System:    Kernel: 5.10.2-2-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 Desktop: KDE Plasma 5.20.4 
           Distro: Manjaro Linux 
Machine:   Type: Laptop System: Notebook product: W65_67SB v: N/A serial: <filter> 
           Mobo: Notebook model: W65_67SB serial: <filter> BIOS: American Megatrends v: 1.03.01 
           date: 01/09/2015 
CPU:       Info: Quad Core model: Intel Core i7-4710MQ bits: 64 type: MT MCP arch: Haswell rev: 3 
           L2 cache: 6 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 39921 
           Speed: 798 MHz min/max: 800/3500 MHz Core speeds (MHz): 1: 798 2: 798 3: 798 4: 798 5: 800 
           6: 799 7: 799 8: 798 
Graphics:  Device-1: Intel 4th Gen Core Processor Integrated Graphics vendor: CLEVO/KAPOK driver: i915 
           v: kernel bus ID: 00:02.0 
           Device-2: NVIDIA GM108M [GeForce 940M] vendor: CLEVO/KAPOK driver: nouveau v: kernel 
           bus ID: 01:00.0 
           Device-3: Chicony Chicony USB 2.0 Camera type: USB driver: uvcvideo bus ID: 3-8:5 
           Display: x11 server: X.Org 1.20.10 driver: intel,nouveau unloaded: modesetting 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2) v: 4.5 Mesa 20.3.1 
           direct render: Yes 
Audio:     Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio vendor: CLEVO/KAPOK 
           driver: snd_hda_intel v: kernel bus ID: 00:03.0 
           Device-2: Intel 8 Series/C220 Series High Definition Audio vendor: CLEVO/KAPOK 
           driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
           Sound Server: ALSA v: k5.10.2-2-MANJARO 
Network:   Device-1: Intel Wireless 7260 driver: iwlwifi v: kernel port: e000 bus ID: 04:00.0 
           IF: wlp4s0 state: down mac: <filter> 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: CLEVO/KAPOK 
           driver: r8169 v: kernel port: d000 bus ID: 05:00.1 
           IF: enp5s0f1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Partition: ID-1: / size: 196.05 GiB used: 89.07 GiB (45.4%) fs: ext4 dev: /dev/sda2 
Swap:      ID-1: swap-1 type: file size: 8 GiB used: 0 KiB (0.0%) file: /swapfile 
Sensors:   System Temperatures: cpu: 44.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Info:      Processes: 222 Uptime: 6m Memory: 7.66 GiB used: 1.83 GiB (23.9%) Init: systemd Compilers: 
           gcc: 10.2.0 clang: 11.0.0 Packages: 1444 Shell: Bash v: 5.1.0 inxi: 3.2.01 
[nicolas@nls-pc ~]$

audio devices

lspci -vnn

00:03.0 Audio device [0403]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller [8086:0c0c] (rev 06)
        Subsystem: CLEVO/KAPOK Computer Device [1558:6504]
        Flags: bus master, fast devsel, latency 0, IRQ 39
        Memory at f7b14000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

00:1b.0 Audio device [0403]: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller [8086:8c20] (rev 05)
        Subsystem: CLEVO/KAPOK Computer Device [1558:6504]
        Flags: bus master, fast devsel, latency 0, IRQ 38
        Memory at f7b10000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

pacmd dump

[nicolas@nls-pc ~]$ pacmd dump
### Configuration dump generated at Thu Dec 31 11:04:45 2020

load-module module-device-restore
load-module module-stream-restore
load-module module-card-restore
load-module module-augment-properties
load-module module-switch-on-port-available
load-module module-udev-detect
load-module module-alsa-card device_id="0" name="pci-0000_00_03.0" card_name="alsa_card.pci-0000_00_03.0" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-alsa-card device_id="1" name="pci-0000_00_1b.0" card_name="alsa_card.pci-0000_00_1b.0" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-jackdbus-detect channels=2
load-module module-bluetooth-policy
load-module module-bluetooth-discover
load-module module-bluez5-discover
load-module module-dbus-protocol
load-module module-native-protocol-unix
load-module module-gsettings
load-module module-default-device-restore
load-module module-always-sink
load-module module-intended-roles
load-module module-suspend-on-idle
load-module module-console-kit
load-module module-systemd-login
load-module module-position-event-sounds
load-module module-role-cork
load-module module-filter-heuristics
load-module module-filter-apply
load-module module-x11-publish display=:0 xauthority=/home/nicolas/.Xauthority
load-module module-x11-xsmp display=:0 xauthority=/home/nicolas/.Xauthority session_manager=local/nls-pc:@/tmp/.ICE-unix/981,unix/nls-pc:/tmp/.ICE-unix/981
load-module module-cli-protocol-unix

set-sink-volume alsa_output.pci-0000_00_1b.0.analog-stereo 0x8002
set-sink-mute alsa_output.pci-0000_00_1b.0.analog-stereo no
suspend-sink alsa_output.pci-0000_00_1b.0.analog-stereo yes

set-source-volume alsa_output.pci-0000_00_1b.0.analog-stereo.monitor 0x10000
set-source-mute alsa_output.pci-0000_00_1b.0.analog-stereo.monitor no
suspend-source alsa_output.pci-0000_00_1b.0.analog-stereo.monitor yes

set-card-profile alsa_card.pci-0000_00_03.0 off
set-card-profile alsa_card.pci-0000_00_1b.0 output:analog-stereo

set-default-sink alsa_output.pci-0000_00_1b.0.analog-stereo
set-default-source alsa_output.pci-0000_00_1b.0.analog-stereo.monitor

### EOF


[nicolas@nls-pc ~]$ pacmd list-cards
2 card(s) available.
    index: 0
        name: <alsa_card.pci-0000_00_03.0>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
                alsa.card = "0"
                alsa.card_name = "HDA Intel HDMI"
                alsa.long_card_name = "HDA Intel HDMI at 0xf7b14000 irq 39"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:03.0"
                sysfs.path = "/devices/pci0000:00/0000:00:03.0/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "0c0c"
                device.product.name = "Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller"
                device.form_factor = "internal"
                device.string = "0"
                device.description = "Built-in Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
                off: Off (priority 0, available: unknown)
        active profile: <off>
        ports:
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
    index: 1
        name: <alsa_card.pci-0000_00_1b.0>
        driver: <module-alsa-card.c>
        owner module: 7
        properties:
                alsa.card = "1"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xf7b10000 irq 38"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1b.0"
                sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card1"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "8c20"
                device.product.name = "8 Series/C220 Series Chipset High Definition Audio Controller"
                device.form_factor = "internal"
                device.string = "1"
                device.description = "Built-in Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                input:analog-stereo: Analog Stereo Input (priority 65, available: unknown)
                output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6565, available: unknown)
                off: Off (priority 0, available: unknown)
        active profile: <output:analog-stereo>
        sinks:
                alsa_output.pci-0000_00_1b.0.analog-stereo/#0: Built-in Audio Analog Stereo
        sources:
                alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
        ports:
                analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-headphones"
[nicolas@nls-pc ~]$
2

So, I downgrade to the Kernel: x86_64 Linux 5.9.16-1-MANJARO, the sound works again.

2 Likes
3

Same here. Sound through headphones are ok, though. I confirm that using kernel 5.9 allows the sound to be played through the speakers, but, given that said kernel is EOL, this is a workaround at best.

4

Hi,

Thanks for your feedback, you right, the 5.9 kernel is EOL, 6 months, I hope it will be enough to repair this 5.10 kernel bug …
We are lucky, downgrade to the 5.9 is OK.

5

Indeed. I remember there was a similar issue 2, 3 years ago that I managed to solve. Something to do with the switch between headphones and speakers (the headphones work on my end). Can’t recall what I did though, so I’ll have to dig in.

Interestingly, running pulseaudio -k followed by pulseaudio --start kills my keyboard, at least with kernel 5.10.

6

OK, thanks for your feedback.

Sorry for the keyboard issue… :sweat:

7

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