(asus laptop)
hello all
after quit a troublesome installation process,i finally made it to the desktop.
the current issue is that i can’t hear any sound.
I’ve checked the audio settings but couldn’t find any thing to activate it.
saw online i should try alsamixer in the terminal;
it doesn’t seem muted and in f6 choose sound card,i have “default” and “enter device name”.
in the taskbar i have under the audio icon either “dummy output” or "simultaneous output"if i check “add virtual output device for…”.
Thanks for your help.
Please post the output of inxi -Fazy and sudo dmesg | egrep -i '(snd|sound|alsa|hda|sof)'.
1 Like
inxi -Fazy
System:
Kernel: 5.9.11-3-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.9-x86_64
root=UUID=6db303b2-b885-4d7c-8b11-b6a0979e942b rw quiet apparmor=1
security=apparmor resume=UUID=9f480157-d3b3-49a8-89d2-78e15ea5f213
udev.log_priority=3
Desktop: KDE Plasma 5.20.4 tk: Qt 5.15.2 wm: kwin_x11 dm: SDDM
Distro: Manjaro Linux
Machine:
Type: Laptop System: ASUSTeK product: TUF Gaming FX705GD_FX705GD v: 1.0
serial: <filter>
Mobo: ASUSTeK model: FX705GD v: 1.0 serial: <filter>
UEFI: American Megatrends v: FX705GD.306 date: 05/25/2020
Battery:
ID-1: BAT0 charge: 57.9 Wh condition: 59.2/64.1 Wh (92%) volts: 16.2/15.6
model: Simplo SDI ICR18650 type: Li-ion serial: <filter> status: Unknown
cycles: 41
CPU:
Info: 6-Core model: Intel Core i7-8750H bits: 64 type: MT MCP
arch: Kaby Lake family: 6 model-id: 9E (158) stepping: A (10) microcode: DE
L2 cache: 9216 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 52815
Speed: 800 MHz min/max: 800/4100 MHz Core speeds (MHz): 1: 800 2: 801 3: 800
4: 800 5: 800 6: 800 7: 800 8: 800 9: 800 10: 800 11: 801 12: 800
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel UHD Graphics 630 vendor: ASUSTeK driver: i915 v: kernel
bus ID: 00:02.0 chip ID: 8086:3e9b
Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] vendor: ASUSTeK
driver: nvidia v: 455.45.01 alternate: nouveau,nvidia_drm bus ID: 01:00.0
chip ID: 10de:1c8d
Device-3: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo
bus ID: 1-11:4 chip ID: 13d3:56a2 serial: <filter>
Display: x11 server: X.Org 1.20.10 compositor: kwin_x11
driver: modesetting,nvidia alternate: fbdev,intel,nouveau,nv,vesa
display ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
s-diag: 582mm (22.9")
Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 128 size: 382x215mm (15.0x8.5")
diag: 438mm (17.3")
OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2) v: 4.6 Mesa 20.2.3
direct render: Yes
Audio:
Device-1: Intel Cannon Lake PCH cAVS vendor: ASUSTeK driver: sof-audio-pci
alternate: snd_hda_intel,snd_soc_skl,snd_sof_pci bus ID: 00:1f.3
chip ID: 8086:a348
Sound Server: ALSA v: k5.9.11-3-MANJARO
Network:
Device-1: Intel Wireless-AC 9560 [Jefferson Peak] driver: iwlwifi v: kernel
port: 6000 bus ID: 00:14.3 chip ID: 8086:a370
IF: wlo1 state: down mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK driver: r8169 v: kernel port: 3000 bus ID: 03:00.0
chip ID: 10ec:8168
IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter>
IF-ID-1: ppp0 state: unknown speed: N/A duplex: N/A mac: N/A
Drives:
Local Storage: total: 491.85 GiB used: 19.08 GiB (3.9%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 vendor: Kingston model: RBUSNS8154P3512GJ
size: 476.94 GiB block size: physical: 512 B logical: 512 B speed: 15.8 Gb/s
lanes: 2 serial: <filter> rev: E8FK11.C scheme: GPT
ID-2: /dev/sda type: USB vendor: SanDisk model: Extreme size: 14.91 GiB
block size: physical: 512 B logical: 512 B serial: <filter> rev: 0001
scheme: MBR
Partition:
ID-1: / raw size: 467.84 GiB size: 459.50 GiB (98.22%) used: 8.61 GiB (1.9%)
fs: ext4 dev: /dev/nvme0n1p2
Swap:
Kernel: swappiness: 60 (default) cache pressure: 100 (default)
ID-1: swap-1 type: partition size: 8.80 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/nvme0n1p3
Sensors:
System Temperatures: cpu: 47.0 C mobo: 27.8 C
Fan Speeds (RPM): cpu: 0
Info:
Processes: 291 Uptime: 3h 27m Memory: 15.49 GiB used: 1.67 GiB (10.8%)
Init: systemd v: 246 Compilers: gcc: N/A Packages: pacman: 1204 lib: 351
flatpak: 0 Shell: Bash v: 5.0.18 running in: konsole inxi: 3.1.08
`sudo dmesg | egrep -i ‘(snd|sound|alsa|hda|sof)’
[ 0.607824] pci 0000:01:00.0: Enabling HDA controller
[ 0.643629] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti <giometti@linux.it>
[ 0.948553] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[ 0.948554] software IO TLB: mapped [mem 0x70cad000-0x74cad000] (64MB)
[ 2.896353] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 2.896355] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 3.217811] snd_soc_skl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 3.217814] snd_soc_skl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 3.312940] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 3.312943] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 3.313103] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040380
[ 3.313197] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 3.319561] sof-audio-pci 0000:00:1f.3: use msi interrupt mode
[ 3.436055] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5
[ 3.436058] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[ 3.436062] sof-audio-pci 0000:00:1f.3: DMICs detected in NHLT tables: 4
[ 3.436287] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-cfl.ri failed with error -2
[ 3.436290] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-cfl.ri failed err: -2
[ 3.436291] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2
[ 3.436676] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2
[ 4.777895] nvidia 0000:01:00.0: Enabling HDA controller
[ 6.591208] nvidia 0000:01:00.0: Enabling HDA controller
would you mind telling me how to do that?
Open the “Add/remove software” program and search for sof-firmware, then install it; or run sudo pacman -Syu sof-firmware.
1 Like
it worked,
Thank you very much!
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