Intermittent sound

I’m using Majaro KDE and running a hp 6200 pro desktop.

Lately the sound may not turn on when playing a video and then I have to reboot pc to get the sound to work again. What could cause this?

:+1: Welcome to Manjaro! :+1:

Please read this:


and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…

An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)

:+1:

P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which CPU/GPU you have, …

I get this. Sorry, you can’t include links in your posts. I can’t post results of command line

The output of inxi --admin --verbosity=7 --filter --no-host --width is:

System:
  Kernel: 5.8.11-1-MANJARO x86_64 bits: 64 compiler: N/A 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.8-x86_64 
  root=UUID=4ee6905d-3084-4343-b90c-4b7219540e87 rw quiet 
  resume=UUID=28897cb6-303e-4673-893a-706528d3c4a7 
  Desktop: KDE Plasma 5.19.5 tk: Qt 5.15.1 wm: kwin_x11 dm: SDDM 
  Distro: Manjaro Linux 
Machine:
  Type: Desktop System: Hewlett-Packard product: HP Compaq 6200 Pro SFF PC 
  v: N/A serial: <filter> Chassis: type: 6 serial: <filter> 
  Mobo: Hewlett-Packard model: 1497 serial: <filter> BIOS: Hewlett-Packard 
  v: J01 v02.06 date: 06/09/2011 
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M510 
  serial: <filter> charge: 55% (should be ignored) rechargeable: yes 
  status: Discharging 
Memory:
  RAM: total: 3.73 GiB used: 1.50 GiB (40.3%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Topology: Dual Core model: Intel Core i3-2100 bits: 64 type: MT MCP 
  arch: Sandy Bridge family: 6 model-id: 2A (42) stepping: 7 microcode: 2F 
  L2 cache: 3072 KiB bogomips: 24755 
  Speed: 1596 MHz min/max: 1600/3100 MHz Core speeds (MHz): 1: 1596 2: 1596 
  3: 1596 4: 1597 
  Flags: acpi aperfmperf apic arat arch_perfmon avx bts clflush cmov 
  constant_tsc cpuid cx16 cx8 de ds_cpl dtes64 dtherm dts epb est flush_l1d 
  fpu fxsr ht ibpb ibrs lahf_lm lm mca mce md_clear mmx monitor msr mtrr 
  nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pebs pge pln pni popcnt 
  pse pse36 pti pts rdtscp rep_good sep ssbd sse sse2 sse4_1 sse4_2 ssse3 
  stibp syscall tm tm2 tsc tsc_deadline_timer vme xsave xsaveopt xtopology 
  xtpr 
  Vulnerabilities: Type: itlb_multihit status: KVM: VMX unsupported 
  Type: l1tf mitigation: PTE Inversion 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics 
  vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 
  chip ID: 8086:0102 
  Display: x11 server: X.Org 1.20.9 compositor: kwin_x11 driver: intel 
  unloaded: modesetting alternate: fbdev,vesa display ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: VGA1 res: 1920x1080 hz: 60 dpi: 102 size: 480x270mm (18.9x10.6") 
  diag: 551mm (21.7") 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 2000 (SNB GT1) 
  v: 3.3 Mesa 20.1.8 compat-v: 3.0 direct render: Yes 
Audio:
  Device-1: Intel 6 Series/C200 Series Family High Definition Audio 
  vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
  chip ID: 8086:1c20 
  Sound Server: ALSA v: k5.8.11-1-MANJARO 
Network:
  Device-1: Intel 82579LM Gigabit Network vendor: Hewlett-Packard 
  driver: e1000e v: 3.2.6-k port: f060 bus ID: 00:19.0 chip ID: 8086:1502 
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Drives:
  Local Storage: total: 223.57 GiB used: 48.98 GiB (21.9%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/sda vendor: A-Data model: SU655 size: 223.57 GiB block size: 
  physical: 512 B logical: 512 B speed: 6.0 Gb/s serial: <filter> rev: 1b10 
  scheme: MBR 
  Optical-1: /dev/sr0 vendor: hp model: DVD A DH16AAL rev: LHDE 
  dev-links: cdrom 
  Features: speed: 40 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram state: running 
RAID:
  Message: No RAID data was found. 
Partition:
  ID-1: / raw size: 219.66 GiB size: 215.21 GiB (97.97%) 
  used: 48.98 GiB (22.8%) fs: ext4 dev: /dev/sda1 label: N/A 
  uuid: 4ee6905d-3084-4343-b90c-4b7219540e87 
Swap:
  Kernel: swappiness: 60 (default) cache pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 3.91 GiB used: 0 KiB (0.0%) priority: -2 
  dev: /dev/sda2 label: N/A uuid: 28897cb6-303e-4673-893a-706528d3c4a7 
Unmounted:
  Message: No unmounted partitions found. 
USB:
  Hub: 1-0:1 info: Full speed (or root) Hub ports: 3 rev: 2.0 speed: 480 Mb/s 
  chip ID: 1d6b:0002 
  Hub: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 
  speed: 480 Mb/s chip ID: 8087:0024 
  Device-1: 1-1.5:3 info: Holtek Keyboard LKS02 type: Keyboard,HID 
  driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s 
  chip ID: 04d9:1702 
  Device-2: 1-1.6:4 info: HP type: <vendor specific> driver: usblp 
  interfaces: 4 rev: 2.0 speed: 480 Mb/s chip ID: 03f0:d711 serial: <filter> 
  Hub: 2-0:1 info: Full speed (or root) Hub ports: 3 rev: 2.0 speed: 480 Mb/s 
  chip ID: 1d6b:0002 
  Hub: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0 
  speed: 480 Mb/s chip ID: 8087:0024 
  Device-1: 2-1.6:3 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID 
  driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s 
  chip ID: 046d:c52b 
Sensors:
  System Temperatures: cpu: 33.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 167 Uptime: 47m Init: systemd v: 246 Compilers: gcc: 10.2.0 
  clang: 10.0.1 Packages: pacman: 1619 lib: 419 flatpak: 0 Shell: Bash 
  v: 5.0.18 running in: konsole inxi: 3.1.05 
[davek@hp6200 ~]$ 

Please read this:

  1. In the future, when providing code/output, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text so that the output looks like this:

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
    Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
    Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
    Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
    

    instead of like this:

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

    (as that makes our life much easier so you get helped more quickly and efficiently)

  2. No need to do anything right now as I’m an editor here on this site and have fixed it for you already. However, in the future I might not see your post so review my edits by pushing the orange pencil above the post I just fixed. :wink:

  3. You have an Intel 6 Series/C200 audio controller so that should be fine. Is this output when it worked or when it didn’t work?

  4. Is there a difference in the KDE audio settings between it working and not working?

:+1:

Thank you. KDE audio test for left and right speaker is working.
In advanced audio settings I checked Automatically switch all running streams when a new output becomes available. Maybe that will help.