I cant install manjaro with Asus FA506iv

canyue980 · 29 November 2021 02:24

I am trying to install manjaro in my laptop asus fa506

ADM R7-4800H， NVIDIA RTX 2060
bois setting: secure boot disabled, fast boot disabled

I have burned the usb in DD mode(using refus),but i cant enter the live destop with the manjaro v21.1.6, i choose Boot With proprietary drivers, and then screen just go black.(i have also try the open source option, the same result)

then i try with older version Manjaro kde 20.1, and i can go into the live desktop with adding booting option: systemd.mask=mhwd-live.service, but there was a FAILED info like this.

but a minite or so, the fan changed into max mode, then i got a black screen.

before the live desktop dying, i can use konsole as well.
#sudo calamares -d output:

I guess there is someting i have to do to block my graphic card, or setting the kernel?

inxi -Faz --no-host output with my Ubantu on this laptop.

System:    Kernel: 5.11.0-40-generic x86_64 bits: 64 compiler: N/A 
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.11.0-40-generic 
           root=UUID=9b1b4262-de39-4fc1-b182-5f97ccc4606f ro quiet splash 
           nvme_core.default_ps_max_latency_us=5500 amdgpu.exp_hw_support=1 acpi_osi=Linux 
           cpi_backlight=vendor vt.handoff=7 
           Desktop: Gnome 3.36.9 info: plank wm: gnome-shell dm: GDM3 3.36.3 
           Distro: Ubuntu 20.04.3 LTS (Focal Fossa) 
Machine:   Type: Laptop System: ASUSTeK product: ASUS TUF Gaming A15 FA506IV_FA506IV v: 1.0 
           serial: <filter> 
           Mobo: ASUSTeK model: FA506IV v: 1.0 serial: <filter> UEFI: American Megatrends v: FA506IV.316 
           date: 03/12/2021 
Battery:   ID-1: BAT1 charge: 32.0 Wh condition: 33.0/48.1 Wh (69%) volts: 12.5/11.7 model: ASUS A32-K55 
           type: Li-ion serial: <filter> status: Unknown 
           Device-1: hidpp_battery_0 model: Logitech Marathon Mouse/Performance Plus M705 serial: <filter> 
           charge: 55% (should be ignored) rechargeable: yes status: Discharging 
CPU:       Topology: 8-Core model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 type: MT MCP arch: Zen 
           family: 17 (23) model-id: 60 (96) stepping: 1 microcode: 8600104 L2 cache: 4096 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 92629 
           Speed: 1391 MHz min/max: 1400/2900 MHz boost: enabled Core speeds (MHz): 1: 1390 2: 1334 
           3: 1397 4: 1397 5: 3352 6: 1889 7: 1697 8: 1258 9: 1378 10: 1363 11: 1396 12: 1439 13: 1218 
           14: 1856 15: 1397 16: 1397 
           Vulnerabilities: Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 
           mitigation: Full AMD retpoline, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB filling 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: NVIDIA TU106 [GeForce RTX 2060] vendor: ASUSTeK driver: nvidia v: 470.82.00 
           bus ID: 01:00.0 chip ID: 10de:1f15 
           Device-2: AMD Renoir vendor: ASUSTeK driver: amdgpu v: kernel bus ID: 06:00.0 
           chip ID: 1002:1636 
           Display: x11 server: X.Org 1.20.11 driver: amdgpu,ati,nvidia 
           unloaded: fbdev,modesetting,nouveau,vesa compositor: gnome-shell 
           resolution: 1920x1080~144Hz, 1920x1080~60Hz 
           OpenGL: renderer: NVIDIA GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 470.82.00 
           direct render: Yes 
Audio:     Device-1: NVIDIA TU106 High Definition Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
           bus ID: 01:00.1 chip ID: 10de:10f9 
           Device-2: AMD vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 06:00.1 
           chip ID: 1002:1637 
           Device-3: AMD Raven/Raven2/FireFlight/Renoir Audio Processor driver: N/A bus ID: 06:00.5 
           chip ID: 1022:15e2 
           Device-4: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
           bus ID: 06:00.6 chip ID: 1022:15e3 
           Sound Server: ALSA v: k5.11.0-40-generic 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8169 
           v: kernel port: e000 bus ID: 02:00.0 chip ID: 10ec:8168 
           IF: enp2s0 state: down mac: <filter> 
           Device-2: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter vendor: AzureWave 
           driver: rtw_8822ce v: N/A port: d000 bus ID: 03:00.0 chip ID: 10ec:c822 
           IF: wlp3s0 state: up mac: <filter> 
           IF-ID-1: docker0 state: down mac: <filter> 
Drives:    Local Storage: total: 1.43 TiB used: 869.89 GiB (59.3%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS500G1B0C-00S6U0 size: 465.76 GiB 
           block size: physical: 512 B logical: 512 B speed: 15.8 Gb/s lanes: 2 serial: <filter> 
           rev: 201000WD scheme: GPT 
           ID-2: /dev/nvme1n1 vendor: Kingston model: OM8PCP3512F-AB size: 476.94 GiB block size: 
           physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: ECFK52.3 
           ID-3: /dev/sda vendor: Western Digital model: WDS100T2B0A-00SM50 size: 931.51 GiB block size: 
           physical: 512 B logical: 512 B speed: 6.0 Gb/s serial: <filter> rev: 00WD scheme: GPT 
           ID-4: /dev/sdb type: USB model: aigo U330 size: 29.30 GiB block size: physical: 512 B 
           logical: 512 B serial: <filter> rev: 0000 scheme: MBR 
           SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure? 
           ID-5: /dev/sdc type: USB vendor: SanDisk model: Ultra USB 3.0 size: 28.64 GiB block size: 
           physical: 512 B logical: 512 B serial: <filter> rev: 1.00 scheme: MBR 
           SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure? 
Partition: ID-1: / raw size: 93.13 GiB size: 91.17 GiB (97.89%) used: 43.22 GiB (47.4%) fs: ext4 
           dev: /dev/nvme0n1p1 
           ID-2: /home raw size: 338.94 GiB size: 332.62 GiB (98.14%) used: 287.82 GiB (86.5%) fs: ext4 
           dev: /dev/nvme0n1p9 
           ID-3: swap-1 size: 32.74 GiB used: 0 KiB (0.0%) fs: swap swappiness: 60 (default) 
           cache pressure: 100 (default) dev: /dev/nvme0n1p6 
Sensors:   System Temperatures: cpu: 55.4 C mobo: N/A 
           Fan Speeds (RPM): cpu: 2500 
           GPU: device: nvidia screen: :1.0 temp: 48 C device: amdgpu temp: 49 C 
Info:      Processes: 511 Uptime: 20m Memory: 30.78 GiB used: 8.95 GiB (29.1%) Init: systemd v: 245 
           runlevel: 5 Compilers: gcc: 9.3.0 alt: 8/9 clang: 10.0.0-4ubuntu1 Shell: zsh v: 5.8 
           running in: gnome-terminal inxi: 3.0.38

Who can help me???

GOD1 · 29 November 2021 08:42

Maybe your iso is wrong install latest as your kernel is 5.8 and latest is 5.15 I don’t know about one on iso but will be 5.10 above

megavolt · 29 November 2021 09:03

I believe here occurs the so called “timing issue” on hybrid GPUs. Maybe try to start the display-manager again:

sudo systemctl restart display-manager.service

The problem appears when the display-manager runs, the GPU is not ready yet and it waits not so long → crash.

canyue980 · 30 November 2021 05:11

when to restart the display-manager??
after the black screen in live desktop, the whole system seems dead, i can’t access to tty3

GOD1 · 30 November 2021 10:02

just after you access terminal

Boot usb then have a crash
then open terminal
run this sudo systemctl restart display-manager.service

And also try changing iso as your kernel is not up-to-date or even near. You will install manjaro with same kernel and same package of live usb but then you can upgrade them sudo pacman -Syu

megavolt · 30 November 2021 10:35

@canyue980 hm… ok well…

Boot the ISO
edit the menu with e
add on the kernel parameter systemd.unit=multi-user.target at line which starts with linux
Type F10 to boot.

Now the ISO should boot to the basic login prompt. Login there with:

username: manjaro
password: manjaro

Now you can try to start:

sudo systemctl start display-manager.service

or to start the desktop without the login screen:

startx /usr/bin/startplasma-x11

startx /usr/bin/startxfce4

startx /usr/bin/gnome-session

and so on depending on the DE.

Here you should be able to switch the TTY and investigate or upload the logs…

cat /var/log/Xorg.0.log | less

etc…

megavolt · 30 November 2021 10:56

I am sorry. I just overread this part… Could it be possible that this bug occurs here?

Please check the logs…

You can upload a log with:

journalctl --boot 0 | curl -F'file=@-' https://0x0.st

canyue980 · 30 November 2021 13:15

i have try that, and after i enter the cmd, the cmd line with 【ok】 like below shows，and then back to the desktop(seems restarted), but a few seconds later it still crushed.

canyue980 · 30 November 2021 13:18

how to update my kerne? do you mean try other previous version of manjaro?

GOD1 · 30 November 2021 15:15

Sudo pacman -S linux515this is latest replace linux515 with version like linux 510-lts is kernel 5.10 lts

I mean Try different iso (Latest)

megavolt · 30 November 2021 15:35

@canyue980 forget about that. That is not possible on a live session. Manjaro must be installed.

Did you try adding processor.max_cstate=5 to the kernel parameter also? (It was mentioned at the link) Also try the LTS ISO Version, which might be more stable since it ships with kernel version 5.4

canyue980 · 1 December 2021 01:40

I have try the LTS version, also can’t access to the installation desktop.
before the black screen, shows this:

jonathon · 1 December 2021 02:05

I hate duplicated effort. For reference, OP is also asking for help here, bouncing between the two fora:

canyue980 · 1 December 2021 02:11

sorry，i just want to try other distro to see if i can find a way to solve this problem.
i have try many diff version i try many kernel option~ all failed~

jonathon · 1 December 2021 02:13

You’ve already said that Ubuntu works.

As I said in the other forum, this could be a laptop-model-specific issue caused by the way the outputs are wired.

You also haven’t provided any of the logs requested, which means that the information other people have to go on is minimal. If you ask for help, help the people trying to help you, help you.

canyue980 · 1 December 2021 02:16

sorry, maybe i misunderstood. because i havn’e enter the live desktop of installation, how could i get the output ?? or do you mean to take the log with my ubantu system first? I have also added the inxi -Faz --no-host out put on the top.

jonathon · 1 December 2021 02:17

As already detailed with step-by-step instructions:

You have to read the information provided by people trying to help you.

GOD1 · 1 December 2021 03:08

Get a iso from here burn it then try it

canyue980 · 1 December 2021 03:30

I just try follow your guide, after login as manjaro

sudo systemctl start display-manager.service
=>black screen
startx /usr/bin/startplasma-x11
=>
image1607×768 98.9 KB
cat /var/log/Xorg.0.log | less
=>
image835×663 84.8 KB

image989×690 90.6 KB

is that i can only upload these cmd output by taking a photo?

canyue980 · 1 December 2021 03:34

I am downloading this, take a shot.