Headphones and microphone not working correctly

Manjaro doesn’t recognize my headset. I cannot hear anything but what I should hear becomes an input. For instance, in a discord call, I couldn’t hear anything, but the person I was having the call with heard everything I should have heard in my own headset. The computer doesn’t recognize the headset at all, and the microphone neither. I already tried to plug the headphones only after the system was started but it didn’t work. Could someone help me? Thanks in advance.

Are you sure you plugged it in the right way? Because from what it sounds like to me ─ pun not intended ─ you’ve got the plugs switched around, and your headphones are working like a microphone. :thinking:

I think they are plugged correctly. I have manjaro in dualboot with windows and with windows they work perfectly. Maybe with Manjaro I have to invert them. I’ll try

nope it doesn’t work

i had a similar issue with my sony earphones. try installing sof-firmware package and check if don’t you have both pulseaudio and pipewire running. share inxi

1 Like
CPU: Quad Core 11th Gen Intel Core i7-1165G7 (-MT MCP-)
speed/min/max: 1159/400/4700 MHz Kernel: 5.15.6-2-MANJARO x86_64 Up: 22m
Mem: 2567.5/15686.0 MiB (16.4%) Storage: 700.51 GiB (1.3% used) Procs: 261
Shell: Zsh inxi: 3.3.09

this is the complete output of inxi. I installed sof-firmware. How do I check if pulseaudio and pipewire are both running at the same time?

use some switches to have it show more information:
inxi -Fazy

  Kernel: 5.15.6-2-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
  root=UUID=e8b5cc50-67d6-4628-bc5c-1238633f67f5 rw quiet splash apparmor=1
  security=apparmor udev.log_priority=3
  Desktop: GNOME 41.1 tk: GTK 3.24.30 wm: gnome-shell dm: GDM 41.0
  Distro: Manjaro Linux base: Arch Linux
  Type: Laptop System: HP product: HP ProBook 450 G8 Notebook PC v: N/A
  serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 87E1 v: KBC Version 33.12.00 serial: <superuser required>
  UEFI: HP v: T70 Ver. 01.06.03 date: 08/26/2021
  ID-1: BAT0 charge: 37.9 Wh (97.7%) condition: 38.8/45.0 Wh (86.3%)
  volts: 12.8 min: 11.4 model: Hewlett-Packard Primary type: Li-ion
  serial: <filter> status: Unknown cycles: 218
  Info: Quad Core model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP
  arch: Tiger Lake family: 6 model-id: 8C (140) stepping: 1 microcode: 8A
  cache: L1: 320 KiB L2: 5 MiB L3: 12 MiB
  flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  bogomips: 44864
  Speed: 1347 MHz min/max: 400/4700 MHz Core speeds (MHz): 1: 1348 2: 1367
  3: 2521 4: 3882 5: 2067 6: 1624 7: 1441 8: 1306
  Vulnerabilities: Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
  mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
  mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
  Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: Hewlett-Packard
  driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:9a49 class-ID: 0300
  Device-2: Chicony HP HD Camera type: USB driver: uvcvideo bus-ID: 3-2:3
  chip-ID: 04f2:b6c0 class-ID: 0e02
  Display: x11 server: X.org compositor: gnome-shell driver:
  loaded: modesetting alternate: fbdev,vesa resolution: <missing: xdpyinfo>
  Message: Unable to show advanced data. Required tool glxinfo missing.
  Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Hewlett-Packard
  driver: sof-audio-pci-intel-tgl
  alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
  chip-ID: 8086:a0c8 class-ID: 0401
  Sound Server-1: ALSA v: k5.15.6-2-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.40 running: no
  Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 00:14.3
  chip-ID: 8086:a0f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 3000 bus-ID: 02:00.0
  chip-ID: 10ec:8168 class-ID: 0200
  IF: enp2s0 state: down mac: <filter>
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8
  bus-ID: 3-10:8 chip-ID: 8087:0026 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
  Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
  v: 0.6 port: N/A bus-ID: 00:0e.0 chip-ID: 8086:9a0b rev: class-ID: 0104
  Local Storage: total: 700.51 GiB used: 9.18 GiB (1.3%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Toshiba model: KBG40ZNV512G KIOXIA
  size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
  lanes: 4 type: SSD serial: <filter> rev: HP00AE00 temp: 27.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 type: USB vendor: Kingston model: SA400S37240G
  size: 223.57 GiB block-size: physical: 4096 B logical: 512 B type: SSD
  serial: <filter> rev: 0214 scheme: GPT
  ID-1: / raw-size: 223.27 GiB size: 218.71 GiB (97.96%) used: 9.18 GiB (4.2%)
  fs: ext4 dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
  used: 288 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1
  Alert: No swap data was found.
  System Temperatures: cpu: 47.0 C mobo: 25.0 C
  Fan Speeds (RPM): N/A
  Processes: 254 Uptime: 28m wakeups: 1 Memory: 15.32 GiB
  used: 2.57 GiB (16.8%) Init: systemd v: 249 tool: systemctl Compilers:
  gcc: N/A Packages: pacman: 1131 lib: 302 flatpak: 0 Shell: Zsh v: 5.8
  running-in: gnome-terminal inxi: 3.3.09

Here you are

check if this helps - Sound doesn't work on startup

Nope, neither running both pipewire and pulseaudio works. was it what I had to try right?